better than expected”

i usually don't stay at budget hotels, but i am glad i picked the grand inn penang road. check in was smooth and simple. room was a small with a bunk bed, but had a functional layout. the en suite toilet was large enough so you didn't feel cramped and had good water pressure and hot water. one note: the air con is about 1 meter from the beds so you have to shut off the swing mode and position the air flow so it doesn't hit the sleeping area directly. someone in the top bunk might need an extra blanket or turn the temperature higher. my room was on the 3rd floor down the hall way which made things extra quiet. it was fine for an afternoon nap or for sleeping in if one desired. i noticed the 1st and 2nd floors had tiled hallways which tend to echo when people are walking around. these floors might be less quite because of the tile and the 3rd floor had carpet. anyway, the hotel is smack in the middle of the nightlife section. a short walk to the pubs/clubs or late night eating. taxis from the hotel to gurney plaza / gurney paragon was 20 ringit so you're not too far away from some nice malls/restaurants. i would stay here again, but this time i would look for an upgraded room. when i booked, there was none available but i saw some queen bed rooms on the 3rd floor that i'll get next time. hope you have the same great experience i had.

A suitable budget hotel”

Overall, it is good of having accommodation in Grand Inn Penang Road. There are many marts, food stalls and heritages around the location of hotel which is very convenience for me. The staffs is nice to customers because they let me check in early and they help me keep my luggage if I want to leave the hotel a while after check out time. The price is reasonable and affordable. The only disadvantage for this hotel is the sound blocking system because I can hear the car's sound inside my room due to the windows are traditional type.

Good location, attentive staff, reasonably priced”

The location is excellent. A shuttle bus will drop you there from the pier. The "food paradise" market is literally the next street. Hotel in the middle of city ..easy access for public transport and food ..highly recommended and the room is clean. Overall pleasant stay, perfect location in Georgetown. Car park provided upon check in located opposite the hotel. Air condition worked fine, as with the hot shower with good water pressure, ample plug points, comfy mattress and pillow, TV available though limited channels, hot/cold water dispenser available just outside the room, complimentary sachets of coffee/tea provided. Location is great, smack on Penang Road close to food, bus stops, attractions. Staff are friendly and helpful. Overall a good budget hotel, had a pleasant stay.

Comfortable, new hotel at good location”

As a new customer, was given a bigger deluxe room by the friendly hotel staff at the price of a standard double room. Very new and clean hotel.. at a good location at the end of Penang Road where they are plenty of eateries (try the famous Line Clear Nasi Kandar) and stalls selling local goods. Value for money.

CHEAPEST AND GREAT HOTEL”

Staff hotel very nice and explain well to me how to check-in and parking, she allowed me to check-in early which is check-in should be at 2PM :) Furthermore, she change our room to silent room. Thankyou for great services 😍 Hotel near to 24hours convenience store/7-Eleven/Masjid/Kedai Mamak/Penang Street Art/ Heritage Site/ shopping complex/bus station(take about 10min for walking). For parking are reserved for guest so don't worry if you come penang with car. Water dispenser also provided each floor. Room quite small but it's okay for me :). Important: Please keep quite :)))

New, Centrally Located, Clean”

This is another newly open branch of Grand Inn where i had visited few times to their 1st branch in Macalister road. The hotel is centrally located at the center of Georgetown. Walking distance to numerous eateries with famous local food. Near to nightlife area aka Upper Penang Road. Given free parking (access card) at opposite car park with sufficient space. Acceptable room cleanliness and room service available. However, was given an unpleasant welcome by the front desk staff, Ms Irene. Was requested to handover the print-out hardcopy of the booking confirmation. I thought now is already an E generation. Print out?? Funny la..Overall a value for money hotel for sightseeing travellers.

Good Location”

Great location for urban travelers. + Location almost in the middle of Georgetown. Walking distance to Komtar, where all the bus that goes around Penang island passing by. + Has many food stall, cafe, restaurant nearby. + Building is old, but tidy. + Has elevator. + I asked for double decker room, cause we were a budget travelers. Our room was ok. AC work fine, there's a bathroom inside. And surprisingly spacey. + Free flow fresh water just outside our room. - Doesn't have table, cupboard or else. The room is already packed enough with the bed. - Basically our room is on the hotel roof. So there's an open space in the middle. Very hot by day, and wet everywhere when it's raining. If you looking for luxury, this is not yours. - For me, the receptionist staff, talks a little too much. Repeating about the hotel rules over and over again. Either too informative, or think I'm stupid or think that I would vandalize the hotel. I can read and understand English fine missy, just chill.

Good hotel”

Returned to stay at this hotel after staying another hotel. Kinda like this hotel because of its cleanliness, good location, environment. We stayed at Standard double room at 3rd floor. Room with window. There is an open area outside our room where we can take a deep breath...p. Besides, there is water dispenser and we always refill our bottle before we start our journey. Will definately stay at this hotel if travel to Penang again. Hope they will keep their standard and maintain the quality of the hotel.

great family room, small but clean.”

Great,although the room was small but its clean. Great value of money. Near free CAT bus stop (no 8). Walking distance to komtar. Near to famous Penang road chendul stall (lebuh keng kwee). Near to lebuh chulia night street food stall.

Budget hotel, great location”

The location is great as you're right on Penang Road, meaning you have easy access to food, shopping and transportation. The hotel still looks fairly newly refurbished and was clean. There is a café right next door too if you don't want to wander far. There is a lift, so, you needn't worry about lugging your luggage upstairs if you get a higher floor. The room was on the small side but it wasn't to the point where it felt crammed. The room was clean and felt cosy and had an attached bathroom with hot/cold shower and basic toiletries. Overall pleasant, suitable for budget traveler and even families. If the management maintains the upkeep of the premise, I'll gladly stay again.

Back again - what does that tell you?”

It is a budget hotel, therefore, don't expect anything fancy but it's value for money. For 2, it could work out to be less than 2 beds in some hostels, but you get your own room with ensuite, towels, basic toiletries & a TV. The location is fantastic, conveniently located at Penang Road, close to everything! The staff are great - friendly, helpful & personable. It also feels pretty safe. The crowd here us pretty mixed as they offer about 4 different types of rooms, including family rooms. So, if you're going to spend most of your time out & just need a place to sleep, shower, charge your gadgets or just chill, this is a pretty good place.

Nice location, got parking, accommodating staff”

Pros: reasonable price, got free parking (limited), tourist attractions within walking distance (if you like walking), accommodating staff, all rooms with attached bathrooms (I was told), got shared water dispenser, towel, 3-in-1 shower gel, TV; like a smaller & cheaper version of a hotel room Cons: things in the room look well-used, yellowish, a bit dusty, carpet floor not properly vacuumed as found sweet wrapper under the double decker bed, a piece of the light cover actually dropped from the ceiling onto the floor Verdict: All in all a nice stay; will stay again if the price is right as what we needed was just a place to sleep and shower. TQ, Grand Inn.

Strategic location in the heart of Georgetown”

Booked two nights here for a business trip. Cheap and strategic location in the heart of Georgetown. Walking distance to Cheong Fatt Tze Blue Mansion, Chulia Hawker Centre and Penang Road Cendol. Free parking, and free drinking water through a public dispenser. Convenient stores located nearby.

Recommended!”

everything at the hotel was okay. I'm very satisfied. Recommended! Thanks grand inn hotel ! will see you again ## if u want carpark, u must pay RM100 for carpark deposit. (refundable)

Grand Inn - Value for money, location, clean”

Book early to get good rate. The hotel always high occupancy with returnee and regulars. Old building with little refurbished of rooms.(Check their website of the room available, they have Double Decker with attached bathroom too ). Room clean, bed ok. Basic facility - hot flask, coffee sachet, coffee cup/saucer, (hot/cold water dispenser outside at the corner) basic toiletry (shampoo, shower gel, shower cap, soap), no hair dryer, no mini bar, but overall acceptable. not a smoker but the room allowed for smoking. Good indication of "Quiet" signal at every corner of the walkway. Minimum sound proof. Noises might be heard occasionally outside the corridor specially those inconsiderate guest back late night after happy hour. Slam door when in or out. Walking distance to nearby food eatery, Red Garden food paradise opposite. some of the time there have night performance at the food court. ( and just less than 10 mins walk to chulia street, love lane), 24hr mamak store, 24hr mini mart, 7-11, food/body massage parlors. Next door a newly opened Japanese restaurant Tokyo Yakitori - friendly staff, food not bad with reasonable price, dine and wine. Private parking just opposite the street (open space land) that require parking access card, need request from the recipient upon check-in with deposit of MYR50.00 - refundable after check out and return the parking access card). Overall, if not too particular of room's condition, this hotel value for money with good location and sufficient parking lot, good stay for family, business traveler and bagpacker.

Not bad... Berbaloi sebab bilik murah dan selesa”

Have to pay deposit Rm50. Nice room, have carpet, have a space to perform prayer, and have a hose in a toilet. Heater and air-conditioner function well. No hair dryer. Have lift. There's a hot and cold water in corridor and iron. Have parking nearby. Hotel located near 7e, pharmacy, restaurant, and walking distance to nasi kandar line clear and jeruk pak ali. So satisfied with this hotel and will stay here again if come to Penang.

Simple, clean, great location”

This is not a flash hotel but for the price it's great value and the location is fantastic as you're right in the heart of the George Town action. The rooms are simple but the beds are comfortable, there is hot water, the room is clean, the bathroom is clean, the rooms are service each day and the staff are friendly and helpful. Most importantly you are right on Penag Road in the heart of George Town. If you are after luxury then this isn't for you but if you're after clean, comfortable, great location and excellent value then stay here.

Great Location”

The hotel is just next to Cititel Premier which was a landmark along Jalan Penang. Old but well maintained. The room has rather poor noise proof, you could constantly hear the sound of others running around the lobby. Overall, a suitable stay for solo travellers or couple visiting Penang for free and easy trip.

Affordably, Clean & Comfortable ”

I stay for 2 days 1 night in the double decker room. Eventhough it is a small room but it is comfortable for two person. The aircond is okay, bed is okay, and also got TV. The shower is super clean. And the price is really reasonable. If next time I have to stay in penang, I definitely choose this Hotel

They have a Good Front Desk Staff”

Located nearby all the famous things in Penang Road. Its value for money for short travel. next time i will come to this hotel again.