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Grand Inna Medan
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8.3 Excellent location
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8.3Location
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From 156 reviewsSee what guests said
6.4
  • 320 meters to public transportation

  • Room service [24-hour]

  • Laundry service

  • Safety deposit boxes

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Room choices
Royal Deluxe
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  • Street view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe Suite
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  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Double or Twin Room
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  • 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 super ki...
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Deluxe
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  • City view
  • 25 m²/269 ft²
  • 1 queen bed
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Deluxe Double or Twin Room
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  • 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Suite Room
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  • 35 m²/377 ft²
  • Non-smoking
  • 1 queen bed
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Double Or Twin Standard
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    Double Or Twin Superior
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      The property

      Number of rooms 132

      Verified guest reviews

      Agoda Reviews (156)
      Filter by guest type:
      Cleanliness5.9
      Facilities5.5
      Location8.3
      Room comfort and quality5.6
      Service6.5
      Value for money6.2
      Provided by verified guests of Agoda
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      Showing 121 verified guest comments
      12345
      6.4
      Maju from Indonesia
      Family with young children
      Deluxe
      Stayed 2 nights in December 2017
      old hotel in good location
      fast check in, spacious room, clean room, good location, near to many good restaurants, good bfast, nice staff.
      Reviewed December 26, 2017
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      6.4
      Ayumi from Indonesia
      Group
      Deluxe
      Stayed 3 nights in November 2017
      Good Location
      Lokasi yg strategis ditengah2 kota, sarapan yg enak.
      Reviewed December 12, 2017
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      7.6
      Muhamad from Indonesia
      Business traveler
      Deluxe
      Stayed 3 nights in September 2017
      Very good
      mantapp
      Reviewed September 04, 2017
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      4.8
      Gunn from Malaysia
      Solo traveler
      Deluxe
      Stayed 1 night in May 2017
      Acceptable
      It's a rather old hotel though centrally located in Medan. Reasonably maintained but believe one can find newer hotels around the same location.
      Reviewed May 15, 2017
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      6.4
      Mohd from Malaysia
      Couple
      Royal Deluxe
      Stayed 2 nights in March 2017
      Location is perfect. But room not so good.
      The hotel is really old. Internet not functioning and on the first night, the receptionist gave us a room (651) located at the end of the corridor. Airconditioning not working and no internet access at all...literally, at all! The next morning we requested to move to another room - the room was more comfortable, with a new fridge and a functioning A/C. Just imagine if the hotel rooms are all fully booked, we would get stucked in the old uncomfortable room - for the price we paid, we wanted a well-functioning AC...if we wanted to sweat, we would have spent on a cheaper hotel! The hotel should provide standard quality for all rooms. What we observed was that, rooms which are located closer to the lift are equipped with functioning WiFi but those located at far end virtually no WiFi...The Hotel should impose cheaper price for rooms without WiFi...not fair for the guests to pay the same price but receive different room facilities. Nevertheless, location wise...perfect albeit the hotel is too expensive for what you get.
      Reviewed April 03, 2017
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      7.6
      wan from Malaysia
      Couple
      Deluxe
      Stayed 1 night in March 2017
      Very good
      Hotel with good location and staff.Facilities need upgrading.Wifi esp is disappointing!...Aziz W .tq
      Reviewed March 16, 2017
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      6.4
      laksmita from Indonesia
      Business traveler
      Deluxe
      Stayed 1 night in November 2016
      great
      nice and simple room
      Reviewed November 23, 2016
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      2.0
      Ariady from United States
      Couple
      Stayed 1 night in January 2016
      Stay away from this hotel
      Bad service no breakfast dirty place and expensive too.
      Reviewed November 13, 2016
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      5.2
      hendry from Indonesia
      Family with young children
      Stayed 2 nights in August 2016
      poor management
      Old building..opened in 84. Old and damage furniture in the room Even no tissue provided in the room With that rate can get New hotel. The only advantage is opposite Medan Square..easy access for morning activities
      Reviewed August 08, 2016
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      6.8
      David from Australia
      Solo traveler
      Deluxe
      Stayed 2 nights in July 2016
      Good location in older hotel
      A once grand and modern hotel in a great location for transport, train station and older parts of town, not pretty run down ..really it needs renovation for just about everything but I wonder if they're planning to pull down and rebuild, so postponing and repairs. It really is showing its age in most aspects, but it has a big breakfast and remains good value and convenient if you don't mind the general air of fatigue.
      Reviewed July 29, 2016
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      12345
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