Grand Inna Medan
Grand Inna Medan
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7.6
Very good

"Hotel with good location and staff"

wan A.

|

March 16, 2017

Deluxe - Bathroom Grand Inna Medan
Deluxe - Bathroom
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Lobby Grand Inna Medan
Lobby
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Lobby Grand Inna Medan
Lobby
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Interior view Grand Inna Medan
Interior view
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See map Grand Inna Medan
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Excellent
Location
8.6
See all 6 photos Grand Inna Medan
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What guests are saying:
Was happy staying there,,,I will,,stay there again,,,,
Donal from Australia
Solo traveler
It was a nice hotel room with local breakfast provided. Sadly wifi only available at the lobby. Surrounding the hotel, there are lots of local food restaurant nearby.
Zainal from Malaysia
Business traveler
Good value for money! A good location and nice quiet relax place
KIM from Singapore
Family with teens
it's an old establishment but located in the city center . nearby dining spot merdeka walk. walking distance to pasar ikan. easy transportation to other sfamous site in medan
Abdul from Malaysia
Family with young children

Grand Inna Medan

Excellent location
- Inside city center
- What's nearby?
Very good
From 278 reviewsSee what guests said
7.0
/
10
Very good service
7.1
Recommended by 85% of guests
Value for money7.0
Location rating8.6
Nearest airportKuala Namu International Airport (KNO)
Distance to airport23.0 km
  • 320 meters to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Laundry service

Room choices
This property is in high demand!Last booked 7 hours ago | 5 travelers are looking at this property right now
Royal Deluxe
Royal Deluxe
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
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Royal Deluxe
Royal Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Deluxe Suite
Deluxe Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Suite Room
Suite Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Room
Room
...
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    Room Luxury
    Room Luxury
    ...
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      Standard Room
      Standard Room
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          Standard
          Standard
          ...
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            More about Grand Inna Medan

            More about Grand Inna Medan

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            6.4
            Good

            "Staff friendly and helpful"

            David

            |

            February 2, 2016

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (278)Booking.com Reviews (52)
            7.0
            /
            10
            Cleanliness6.6
            Facilities6.6
            Location8.6
            Room comfort and quality5.6
            Service7.1
            Value for money7.0
            Provided by verified guests of Agoda
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            All guests (278)
            All room types
            Showing 178 verified guest comments
            12345
            8.8
            Excellent
            Madeline from Singapore
            Family with young children
            Deluxe
            Stayed 1 night in November 2018
            Antiquated hotel with professional staff”
            Well-trained staff (from front desk to housekeepers) with good command of English. Location is good, a min away from Merdeka Walk and 15min walk to Tjong A Fie Mansion. Almost everything about the hotel is old-fashioned, even the room requires no access card but a key. Room is clean. Wifi in room is unstable though.
            Reviewed November 30, 2018
            8.0
            Excellent
            Wiharti
            Family with young children
            Deluxe
            Stayed 1 night in December 2018
            Very good”
            The location was right across the Merdeka walk where we could find various option of food. The rooms itself were relatively equal with the value. However, we have to wait for a while to get the towels ready for the rooms. The toiletry (the tissue) was not completely ready when we arrived.
            Reviewed December 07, 2018
            2.4
            Mustopa from Indonesia
            Solo traveler
            Deluxe
            Stayed 1 night in December 2018
            Terrible hotel”
            Terrible hotel with the bad service. Old hotel and really need renovation. Staff are bad especially on night shift (Willy).
            Reviewed December 13, 2018
            4.0
            MeiLani from Cambodia
            Family with young children
            Deluxe
            Stayed 1 night in October 2018
            QUITE OLD ”
            i like the location but not the hotel it self, i arrived at night and elevator is not working, taking long time for the hotel confirmation by the staff, room is smelly, and quite old , im quite feel crappy because the hotel is quite old but if you want to make it success we might be need to do construction but still can keep "the old trend" image but make it more nicer :)
            Reviewed November 07, 2018
            9.2
            Exceptional
            Abii
            Couple
            Deluxe
            Stayed 1 night in September 2018
            Excellent location, friendly staff”
            Pros: - excellent location with just walking distance to some land marks. - friendly staff and able to provide extra information with fluent English. - hair dryer provided as per request Con: - the room is quite dark if you did not pull off the curtain - suggest to install new light fitting in the room
            Reviewed September 22, 2018
            8.8
            Excellent
            Zul from Malaysia
            Solo traveler
            Deluxe
            Stayed 1 night in April 2018
            Convenient location”
            Short walking distance to Merdeka walk and Medan Station . The feception staff even remember your name, something that I certainly did not expect from 3 stars city hotel. Breakfast was simple but decent . Overall, great ..
            Reviewed April 30, 2018
            Dear Mr. Zul Warmest Greetings from Grand Inna Medan .... Thank you for your positive comment, we wish to serve you at our best on your next visit. Should you need special request please do not hesitate to contact us in advance. Have a Pleasant day ...... Best Regards, Ika W Hrp Reservation Clerk
            Responded May 07, 2018
            Grand Inna Medan
            8.0
            Excellent
            Kam from Malaysia
            Business traveler
            Stayed 2 nights in January 2012
            Good location with good courteous service”
            Opposite the eateries (Merdeka Square); except prices are high for food in the Merdeka Square.
            Good average clean hotel whereby staff are friendly and helpful. Rooms are spacious, except TV does not work. Averagely good breakfast. Hotel is too quiet with many rooms not occupied. Supposed to have Internet service in the rooms; internet only at the hotel lobby.
            Reviewed January 22, 2012
            3.6
            David from Thailand
            Business traveler
            Deluxe
            Stayed 2 nights in April 2018
            Bad Wifi and room so old”
            Wifi so bad - when I checked with the receptionist - he advised me to open the room door slightly! what an absurd solution!! the room also very old and creepy in the night. The breakfast tasteless and very little choice
            Reviewed April 10, 2018
            Dear Mr. David Warmest Greetings from Grand Inna Medan .... Thank you for your comments about our facilities and services, we have followed up the inconvenience situation that you experienced. For the breakfast menu choices we have made several adjustment. We always tried to do our best to improve our quality and services. Should you have a plan to visit Medan again and choose Grand Inna Medan for your accommodation, please do not hesitate to contact us in advance so you would have a good experience, better than before. Our aim is to serve our guest loyally at our best. Best Regards Samuel D. S General Manager
            Responded May 07, 2018
            Grand Inna Medan
            6.0
            Nur from Malaysia
            Couple
            Standard
            Stayed 1 night in November 2018
            ok”
            ok
            Reviewed November 12, 2018
            6.4
            Good
            Irfan from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in July 2018
            Near Lapangan Merdeka”
            Near Local Food Stalls. Old building Hotel.
            Reviewed October 04, 2018
            8.0
            Excellent
            Nina from Indonesia
            Group
            Deluxe
            Stayed 3 nights in September 2018
            Medan”
            Old hotel, old facilities
            Reviewed September 13, 2018
            9.2
            Exceptional
            Raimi from Singapore
            Group
            Deluxe
            Stayed 2 nights in September 2018
            Exceptional”
            Shopping,food,taxi.
            Reviewed September 10, 2018
            9.6
            Exceptional
            nabilah from Malaysia
            Group
            Royal Deluxe
            Stayed 1 night in August 2018
            Exceptional”
            Even this hotel is a old building. But the facilities all enough for backpackers or group travelers. Unless, their wifi is so disappointed. Every 15 minutes need to log in. Other than that, tip top.
            Reviewed September 02, 2018
            10.0
            Exceptional
            S from Malaysia
            Solo traveler
            Deluxe
            Stayed 2 nights in March 2018
            Lokasi sangat strategik”
            Sy suka hotel ini kerana ia betul2 strategik dekat dgn merdeka walk. Breakfastnya juga banyak pilihan dan enak.
            Reviewed August 27, 2018
            9.2
            Exceptional
            EKA from Indonesia
            Solo traveler
            Deluxe
            Stayed 2 nights in August 2018
            Exceptional”
            Best in its location
            Reviewed August 21, 2018
            8.4
            Excellent
            S from Malaysia
            Solo traveler
            Deluxe
            Stayed 2 nights in March 2018
            Lokasi strategik”
            Hotel ini dekat dengan merdeka walk dan stesen keretapi. Satu2 yg saya suka hotel ini adalah makanan breakfastnya yg enak
            Reviewed August 06, 2018
            7.6
            Very good
            Agustri from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in November 2018
            Very good”
            Good location for sure 👍👍
            Reviewed November 18, 2018
            8.0
            Excellent
            Deny from Indonesia
            Business traveler
            Deluxe
            Stayed 2 nights in November 2017
            Lokasi dekat alun - alun”
            Old Hotel but still have a Nice Services
            Reviewed November 10, 2018
            8.4
            Excellent
            minarni from Indonesia
            Group
            Double Superior
            Stayed 3 nights in September 2018
            good hospitality”
            good food
            Reviewed September 24, 2018
            5.6
            MOHAMMAD from Singapore
            Solo traveler
            Deluxe
            Stayed 3 nights in August 2018
            not satisfied”
            old hotel
            Reviewed August 22, 2018
            12345
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            Grand Inna Medan
            |Very good 7.0
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            • Excellent location
            • Centre Point Mall
            • Medan Train Station is within 0.32 km