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Grand Inna Medan

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Good6.1
Based on128reviews
Grand Inna Medan
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8.1 Excellent location
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8.1Location
  • Close to public transportation

  • Room service [24-hour]

  • Bar

  • Elevator

  • Coffee shop

  • Restaurants

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Nearest essentials

  • Airports
    • 23 km
    • Kuala Namu International Airport (KNO)
    • 226 km
    • Ferdinand Lumban Tobing Airport (FLZ)
  • Bus and rail stations
    • 300 m
    • Medan Train Station
    • 7 km
    • Medan Amplas Bus Station Central
  • Hospital or clinic
    • 500 m
    • Rumah Sakit Murni Teguh
  • Pharmacy
    • 700 m
    • Kimia Farma
  • Convenience store
    • 450 m
    • Indomaret
  • Cash withdrawal
    • 100 m
    • ATM

More about Grand Inna Medan

An overview

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What they offer

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Guest policies

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Some helpful facts

The property

Number of rooms 180

Announcements

The swimming pool is undergoing construction from August 19, 2015 to August 31, 2017. There will be some areas affected by the noise from 10:00 AM to 03:00 PM. For further queries, please contact the property

Verified traveler reviews

Agoda Reviews (128)

5.7

Filter by traveler type
  • Cleanliness 5.4
  • Facilities 4.1
  • Location 8.1
  • Room comfort and quality 5.6
  • Service 6.1
  • Value for money 5.8
  • Cleanliness 5.5
  • Facilities 6.0
  • Location 8.1
  • Room comfort and quality 5.3
  • Service 6.2
  • Value for money 5.7
  • Cleanliness 5.6
  • Facilities 3.7
  • Location 8.5
  • Room comfort and quality 5.3
  • Service 6.4
  • Value for money 5.5
  • Cleanliness 5.5
  • Facilities 4.8
  • Location 7.7
  • Room comfort and quality 6.0
  • Service 6.1
  • Value for money 6.0
  • Cleanliness 5.2
  • Facilities 3.0
  • Location 8.6
  • Room comfort and quality 5.8
  • Service 6.6
  • Value for money 6.0
  • Cleanliness 5.8
  • Facilities 4.0
  • Location 8.3
  • Room comfort and quality 6.2
  • Service 6.0
  • Value for money 6.5
Review score
based on 8 reviews
  • Cleanliness 4.0
  • Facilities 2.0
  • Location 7.5
  • Room comfort and quality 4.6
  • Service 4.3
  • Value for money 4.3
Provided by verified guests of Agoda
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Room type
  • Deluxe
  • Royal Deluxe

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Showing 117 verified reviews
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4.8
Gunn from Malaysia
Solo traveler
Deluxe
Stayed 1 night in May 2017
Acceptable”
It's a rather old hotel though centrally located in Medan. Reasonably maintained but believe one can find newer hotels around the same location.
Reviewed May 15, 2017
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6.4
Mohd from Malaysia
Couple
Royal Deluxe
Stayed 2 nights in March 2017
Location is perfect. But room not so good.”
The hotel is really old. Internet not functioning and on the first night, the receptionist gave us a room (651) located at the end of the corridor. Airconditioning not working and no internet access at all...literally, at all! The next morning we requested to move to another room - the room was more comfortable, with a new fridge and a functioning A/C. Just imagine if the hotel rooms are all fully booked, we would get stucked in the old uncomfortable room - for the price we paid, we wanted a well-functioning AC...if we wanted to sweat, we would have spent on a cheaper hotel! The hotel should provide standard quality for all rooms. What we observed was that, rooms which are located closer to the lift are equipped with functioning WiFi but those located at far end virtually no WiFi...The Hotel should impose cheaper price for rooms without WiFi...not fair for the guests to pay the same price but receive different room facilities. Nevertheless, location wise...perfect albeit the hotel is too expensive for what you get.
Reviewed April 03, 2017
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7.6
wan from Malaysia
Couple
Deluxe
Stayed 1 night in March 2017
Very good”
Hotel with good location and staff.Facilities need upgrading.Wifi esp is disappointing!...Aziz W .tq
Reviewed March 16, 2017
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6.4
laksmita from Indonesia
Business traveler
Deluxe
Stayed 1 night in November 2016
great”
nice and simple room
Reviewed November 23, 2016
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2.0
Ariady from United States
Couple
Stayed 1 night in January 2016
Stay away from this hotel”
Bad service no breakfast dirty place and expensive too.
Reviewed November 13, 2016
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5.2
hendry from Indonesia
Family with young children
Stayed 2 nights in August 2016
poor management”
Old building..opened in 84. Old and damage furniture in the room Even no tissue provided in the room With that rate can get New hotel. The only advantage is opposite Medan Square..easy access for morning activities
Reviewed August 08, 2016
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6.8
David from Australia
Solo traveler
Deluxe
Stayed 2 nights in July 2016
Good location in older hotel”
A once grand and modern hotel in a great location for transport, train station and older parts of town, not pretty run down ..really it needs renovation for just about everything but I wonder if they're planning to pull down and rebuild, so postponing and repairs. It really is showing its age in most aspects, but it has a big breakfast and remains good value and convenient if you don't mind the general air of fatigue.
Reviewed July 29, 2016
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3.6
Vasanthi from Malaysia
Couple
Stayed 2 nights in June 2016
Terrible experience”
Rooms are not clean, OLD HOTEL, air cond spoil, no hair dryer
Reviewed June 15, 2016
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6.4
Rebecca from Indonesia
Family with young children
Stayed 1 night in May 2016
need improvement”
Need improvement esp. in the superior room which only have stair access
Reviewed May 12, 2016
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7.2
ZULKIFLI from Indonesia
Couple
Stayed 1 night in May 2016
Hotel Transit”
Good location for every body who transit in Medan
Reviewed May 11, 2016
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