Grand Inna Medan

Grand Inna Medan

Jalan Balaikota No.2, Medan City Center, Medan, Indonesia, 20111
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Deluxe Grand Inna Medan
Deluxe
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    Lobby Grand Inna Medan
    Lobby Grand Inna Medan
    Interior view Grand Inna Medan
    Deluxe Grand Inna Medan
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     Grand Inna Medan

    Guest reviews

    7.1
    Very good
    /10
    (300 reviews)See what guests said
    6.0
    Review score

    "Good hotel and good breakfast!"

    Gary

    -

    December 25, 2018

    7.2
    Very good service
    Recommended by 86% of guests

    Property highlights

    • 320 meters to public transportation

    • Air conditioning

    • Room service [24-hour]

    • Laundry service

    This property is in high demand!Last booked 5 hours ago
    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Main Post Office60 m
  • Bank Indonesia70 m
  • City Hall170 m
  • Merdeka Square210 m
  • London Sumatera250 m
  • Mayor's Office260 m
  • Medan Train Station320 m
  • Deli Plaza330 m
  • Grand Palladium Mall360 m
  • Centre Point Mall410 m
  • Value for money7.0
    Location rating8.6
    Nearest airportKuala Namu International Airport (KNO)
    Distance to airport23.0 km
    Select your room
    Royal Deluxe
    Royal Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 2 single beds
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    Royal Deluxe
    Royal Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 single beds or 1 super ki...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 double bed
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    Suite Rooms
    Suite Rooms
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 queen bed
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    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
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    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Shower
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    Superior Double/Twin
    Superior Double/Twin
    ...
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      Room
      Room
      ...
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        Room Luxury
        Room Luxury
        ...
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          Standard Room
          Standard Room
          ...
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            Have a question for Grand Inna Medan?

            What people love about the property

            • 8.8
              Excellent

              "Room is clean."

              Madeline

              |

              November 30, 2018

            • 9.6
              Exceptional

              "Very good and comfortable"

              Irwan

              |

              April 10, 2018

            • 7.2
              Very good

              "Good location for every body who transit in Medan"

              ZULKIFLI A.

              |

              May 11, 2016

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            More about Grand Inna Medan

            More about Grand Inna Medan

            8.8
            Excellent

            "Location is good, a min away from Merdeka Walk and 15min wal..."

            Madeline

            |

            November 30, 2018

            An overview

            Show less

            What they offer

            8.8
            Excellent

            "Overall, great ."

            Zul

            |

            April 30, 2018

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            The guests may request the King size bed or Double Bed upon check-in and subject with the availability.

            Real reviews from real guests

            Agoda Reviews (300)Booking.com Reviews (77)
            7.1
            /
            10
            Cleanliness6.7
            Facilities6.6
            Location8.6
            Room comfort and quality5.6
            Service7.2
            Value for money7.0
            Provided by verified guests of Agoda
            All languages
            All guests (300)
            All room types

            Show reviews that mention 

            Showing 190 verified guest comments
            12345
            9.6
            Exceptional
            Ka from Malaysia
            Family with young children
            Deluxe
            Stayed 3 nights in February 2019
            Location is very good easy to find restaurants ”
            There are a lot of restaurants across from the hotel, but you have to cross a road, and the road is a little bit dangerous and there are a lot of cars and there are no traffic lights, everything else is beautiful
            Reviewed February 13, 2019
            9.2
            Exceptional
            Alhamdi
            Couple
            Deluxe
            Stayed 3 nights in February 2019
            Great location value for money”
            Great location just right in the city with many restaurants just at walking distance, even the train station too. Friendly staffs at the hotel. Value for money with decent facilities n great service.
            Reviewed February 27, 2019
            8.8
            Excellent
            Madeline from Singapore
            Family with young children
            Deluxe
            Stayed 1 night in November 2018
            Antiquated hotel with professional staff”
            Well-trained staff (from front desk to housekeepers) with good command of English. Location is good, a min away from Merdeka Walk and 15min walk to Tjong A Fie Mansion. Almost everything about the hotel is old-fashioned, even the room requires no access card but a key. Room is clean. Wifi in room is unstable though.
            Reviewed November 30, 2018
            8.8
            Excellent
            Zul from Malaysia
            Solo traveler
            Deluxe
            Stayed 1 night in April 2018
            Convenient location”
            Short walking distance to Merdeka walk and Medan Station . The feception staff even remember your name, something that I certainly did not expect from 3 stars city hotel. Breakfast was simple but decent . Overall, great ..
            Reviewed April 30, 2018
            Dear Mr. Zul Warmest Greetings from Grand Inna Medan .... Thank you for your positive comment, we wish to serve you at our best on your next visit. Should you need special request please do not hesitate to contact us in advance. Have a Pleasant day ...... Best Regards, Ika W Hrp Reservation Clerk
            Responded May 07, 2018
            Grand Inna Medan
            2.8
            Joe from Malaysia
            Solo traveler
            Deluxe
            Stayed 1 night in January 2019
            Acceptable”
            The worst Hotel I have ever stayed. Agoda charge a diffrent rate the Hotel charge the customer another rate. What a scam are they trying to play.
            Reviewed February 11, 2019
            Dear Mr. Joe, Warm Greetings from Grand Inna Medan. For information this email we need your help to explain about this case with detail and How much Agoda charge a different rate the Hotel charge the customer another rate? Thank You
            Responded February 18, 2019
            Grand Inna Medan
            8.0
            Excellent
            Wiharti
            Family with young children
            Deluxe
            Stayed 1 night in December 2018
            Very good”
            The location was right across the Merdeka walk where we could find various option of food. The rooms itself were relatively equal with the value. However, we have to wait for a while to get the towels ready for the rooms. The toiletry (the tissue) was not completely ready when we arrived.
            Reviewed December 07, 2018
            4.0
            MeiLani from Cambodia
            Family with young children
            Deluxe
            Stayed 1 night in October 2018
            QUITE OLD ”
            i like the location but not the hotel it self, i arrived at night and elevator is not working, taking long time for the hotel confirmation by the staff, room is smelly, and quite old , im quite feel crappy because the hotel is quite old but if you want to make it success we might be need to do construction but still can keep "the old trend" image but make it more nicer :)
            Reviewed November 07, 2018
            9.2
            Exceptional
            Abii
            Couple
            Deluxe
            Stayed 1 night in September 2018
            Excellent location, friendly staff”
            Pros: - excellent location with just walking distance to some land marks. - friendly staff and able to provide extra information with fluent English. - hair dryer provided as per request Con: - the room is quite dark if you did not pull off the curtain - suggest to install new light fitting in the room
            Reviewed September 22, 2018
            8.0
            Excellent
            Kam from Malaysia
            Business traveler
            Stayed 2 nights in January 2012
            Good location with good courteous service”
            Opposite the eateries (Merdeka Square); except prices are high for food in the Merdeka Square.
            Good average clean hotel whereby staff are friendly and helpful. Rooms are spacious, except TV does not work. Averagely good breakfast. Hotel is too quiet with many rooms not occupied. Supposed to have Internet service in the rooms; internet only at the hotel lobby.
            Reviewed January 22, 2012
            3.6
            David from Thailand
            Business traveler
            Deluxe
            Stayed 2 nights in April 2018
            Bad Wifi and room so old”
            Wifi so bad - when I checked with the receptionist - he advised me to open the room door slightly! what an absurd solution!! the room also very old and creepy in the night. The breakfast tasteless and very little choice
            Reviewed April 10, 2018
            Dear Mr. David Warmest Greetings from Grand Inna Medan .... Thank you for your comments about our facilities and services, we have followed up the inconvenience situation that you experienced. For the breakfast menu choices we have made several adjustment. We always tried to do our best to improve our quality and services. Should you have a plan to visit Medan again and choose Grand Inna Medan for your accommodation, please do not hesitate to contact us in advance so you would have a good experience, better than before. Our aim is to serve our guest loyally at our best. Best Regards Samuel D. S General Manager
            Responded May 07, 2018
            Grand Inna Medan
            6.0
            Gary from New Zealand
            Business traveler
            Double Superior
            Stayed 1 night in November 2018
            Above average”
            good hotel and good breakfast!
            Reviewed December 25, 2018
            5.2
            Ronal from Indonesia
            Family with teens
            Royal Deluxe
            Stayed 1 night in December 2018
            The towel provided to us is broken”
            The staffs need to be more friendly
            Reviewed December 25, 2018
            8.0
            Excellent
            Nina from Indonesia
            Group
            Deluxe
            Stayed 3 nights in September 2018
            Medan”
            Old hotel, old facilities
            Reviewed September 13, 2018
            9.2
            Exceptional
            Raimi from Singapore
            Group
            Deluxe
            Stayed 2 nights in September 2018
            Exceptional”
            Shopping,food,taxi.
            Reviewed September 10, 2018
            10.0
            Exceptional
            Mokhtar from Indonesia
            Family with young children
            Deluxe
            Stayed 8 nights in December 2018
            Exceptional”
            Shower was not good.
            Reviewed December 26, 2018
            6.0
            Nur from Malaysia
            Couple
            Standard
            Stayed 1 night in November 2018
            ok”
            ok
            Reviewed November 12, 2018
            6.4
            Good
            Irfan from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in July 2018
            Near Lapangan Merdeka”
            Near Local Food Stalls. Old building Hotel.
            Reviewed October 04, 2018
            9.6
            Exceptional
            nabilah from Malaysia
            Group
            Royal Deluxe
            Stayed 1 night in August 2018
            Exceptional”
            Even this hotel is a old building. But the facilities all enough for backpackers or group travelers. Unless, their wifi is so disappointed. Every 15 minutes need to log in. Other than that, tip top.
            Reviewed September 02, 2018
            10.0
            Exceptional
            S from Malaysia
            Solo traveler
            Deluxe
            Stayed 2 nights in March 2018
            Lokasi sangat strategik”
            Sy suka hotel ini kerana ia betul2 strategik dekat dgn merdeka walk. Breakfastnya juga banyak pilihan dan enak.
            Reviewed August 27, 2018
            9.2
            Exceptional
            EKA from Indonesia
            Solo traveler
            Deluxe
            Stayed 2 nights in August 2018
            Exceptional”
            Best in its location
            Reviewed August 21, 2018
            12345
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            Grand Inna Medan
            |Very good 7.1
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            • Excellent location
            • Centre Point Mall
            • Medan Train Station is within 0.32 km