Grand Inna Tunjungan Hotel
Grand Inna Tunjungan Hotel
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Deluxe Twin Grand Inna Tunjungan Hotel
Deluxe Twin
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Lobby Grand Inna Tunjungan Hotel
Lobby
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Ballroom Grand Inna Tunjungan Hotel
Ballroom
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Location
Excellent
8.5
See all 29 photos Grand Inna Tunjungan Hotel
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Grand Inna Tunjungan Hotel

Stay in the heart of Surabaya
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Very good
From 310 reviewsSee what guests said
7.6
Recommended by 97% of guests
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
Suite Single
Suite Single
...
  • City view
  • 52 m²/560 ft²
  • 1 double bed
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Deluxe Twin
Deluxe Twin
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Superior Twin
Superior Twin
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Superior Single
Superior Single
...
  • 28 m²/301 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
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    Double Or Twin Superior
    Double Or Twin Superior
    ...
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      More about Grand Inna Tunjungan Hotel

      More about Grand Inna Tunjungan Hotel

      An overview

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      Nearest essentials

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      What they offer

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      What's nearby

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      Guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (310)Booking.com Reviews (133)
      7.6
      Very good
      Read reviews from:
      Cleanliness7.5
      Facilities7.0
      Location8.5
      Room comfort and quality7.6
      Service7.7
      Value for money7.5
      Provided by verified guests of Agoda
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      Showing 270 verified guest comments
      12345
      6.8
      Elvi from Indonesia
      Family with teens
      Superior Twin
      Stayed 1 night in May 2018
      good location hotel”
      the location is good, spacious room, staff are kind and friendly need more cleanliness bed cover and blanket need more various breakfast
      Reviewed May 15, 2018
      6.8
      Engelbertine from Indonesia
      Family with young children
      Superior Single
      Stayed 2 nights in April 2018
      Wonderful stay. ”
      Look forward to next trip/stay
      Reviewed May 02, 2018
      Dear Mr. Engelbertine, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we always try to improve our hotel quality for our guest satisfy, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded May 07, 2018
      Grand Inna Tunjungan Hotel
      7.6
      Abdul from Brunei Darussalam
      Business traveler
      Superior Twin
      Stayed 5 nights in April 2018
      Very Nice Hotel . . .”
      1st of all, I always stayed in this hotel every time I visited Surabaya for whatever occasion. I like this hotel because of it fits to my needs though it has a lot of missing new modern facilities such as "No In Room Deposit Box", "No Workout Gym" & "a few of Non-facelifted Rooms for smokers on level 5". I wish that every rooms at level 5 shall be facelift in the near future . . . The discouraging Rooms to stay are in the Front side, because of noisy traffic. But this is not big deal. . . I prefer to stay rooms on the rear side just to stay away from it but it is also depend on the availability. . . I also found out the internet was inaccessible for the last/end row rooms. Hopefully this matter will be cured as soon as possible. The staffs are generally very nice & friendly especially on the receptionist counter. The nearby Shopping Centre is known as Tunjungan Plaza (TP) with a lot of Food courts, Resto & shops. Nearby 24 hrs KFC & Mc D also available in just a 5 minutes walk.
      Reviewed April 19, 2018
      Assalamualaikum Mr. Abdul Warmest Greetings from Grand Inna Tunjungan Hotel Surabaya Happy to know that you are enjoy during your stay with us, although there are no some facilities like in room deposit box, workout gym, and facility room for smokers, hope this facility will be for your next coming. Warm Regards, Mohamad Safik Marketing Manager
      Responded April 20, 2018
      Grand Inna Tunjungan Hotel
      9.2
      Praewpannara from Thailand
      Business traveler
      Superior Single
      Stayed 2 nights in March 2018
      Overall is Okay.”
      pros : the location is so closed to the biggest mall in Surabaya. The hotel is clean and comfy. The staffs can speak English. They are friendly and helpful. cons : The hotel is quite old. The room is not soundproof at all. I could hear loud music from the outside in my room. Some facilities in the room were broken, such as my bath tab, there was only hot water coming.
      Reviewed March 12, 2018
      Dear Mr. Praewpannara , Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we are really sorry if there is something make you uncomfortable, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      6.0
      susanty from Indonesia
      Business traveler
      Superior Twin
      Stayed 1 night in November 2017
      need improvement”
      old hotel and need some improvement
      Reviewed February 19, 2018
      Dear Mrs. Susanti, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we always try to improve our hotel quality for our guest satisfy, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      6.0
      Arif from Indonesia
      Family with young children
      Superior Twin
      Stayed 1 night in December 2017
      The best Value for Money at the time of Pick Season”
      The hotel is very old. Bathtub has mold all over the place but the room is clean. Breakfast has a lot of selection but most of them are sub-par and they will try to charge you on anything they possibly can. Swimmingpool is small but clean and good (my children like it).
      Reviewed January 04, 2018
      Dear Mr. Arif, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we always try to improve our hotel quality for our guest satisfy, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      8.0
      azlan from Malaysia
      Couple
      Superior Twin
      Stayed 3 nights in March 2017
      nice place to stay”
      nice place to stay, near the mall.
      Reviewed October 06, 2017
      Dear Mr. Azlan, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      7.6
      fandy from Indonesia
      Business traveler
      Superior Twin
      Stayed 2 nights in March 2017
      good location ”
      good location and nearby shopping centre
      Reviewed June 29, 2017
      Dear Mr. Fandy, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      10.0
      Najwa from Malaysia
      Family with teens
      Superior Twin
      Stayed 2 nights in March 2017
      Excellent service”
      Good location & walking distance to Tunjungan Plaza. The service staff is very excellent. They really know how to treat the customer well. Definitely will come again if go to Surabaya.
      Reviewed June 15, 2017
      Dear Mrs. Najwa, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we always try to improve our hotel quality for our guest satisfy, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 25, 2018
      Grand Inna Tunjungan Hotel
      6.0
      JESSE from Australia
      Family with young children
      Superior Twin
      Stayed 4 nights in May 2017
      Good location but not good food”
      Very muslim hotel not for westerners. Food is old and we noticed served again next day. Location is across the road from a nice mall. Very Muslim hotel.
      Reviewed June 09, 2017
      Dear Mrs. Jesse, Thank your for your feedback regarding to your recent stay at Grand Inna Tunjungan, we always try to improve our hotel quality for our guest satisfy, please let us know if you want to visit us again. hope we can see you in another occasion. Sincerely, Fajar Subeni General Manager
      Responded April 26, 2018
      Grand Inna Tunjungan Hotel
      12345
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