Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Children 6-11 years old will be charged half price for breakfast. Children 1-5 years old will receive breakfast free of charge.
Hotel has 4 restaurants: Suntime Century (Cantonese), Acqua (Italian), Albero (Spanish), Elements (buffet).
Contact hotel reservation department by call one day in advance to confirm the Oriental Pearl Tower tickets.
Hotel Albero restaurant is closed for now.
If you are an overseas traveller, please provide proof of 14 + 7 days’ quarantine, a negative nucleic acid test result and a green health code.
If you are a domestic traveller coming from or passing through medium- or high-risk areas, you are required to provide a negative nucleic acid test result within 48 hours and a green health code.
If you are a domestic traveller coming from or passing through low-risk areas, you are required to provide a green health code.
In accordance with the government’s COVID-19 epidemic prevention and control instructions, the hotel will temporarily suspend some facilities and dining options from March 15, 2022 until further notice.
Use of the swimming pool will be suspended but other fitness facilities will remain open.
Suntime Century, Acqua and Havana Bar will be closed. Elements will remain open serving a breakfast buffet from 6:00 –10:30 and an a la carte menu from 11:00 – 22:00 with a selection of dishes from Acqua and Suntime Century. The Lobby Bar will extend its operating hours to midnight serving light snacks and beverages.
The hotel will fully comply with any additional instructions from the authorities and these opening times may change at short notice. We are also increasing the frequency of our sterilization of the public areas.
During this time we would like to remind all guests to practice safe distancing whenever possible and wear masks when out of the room.
Thank you for your cooperation and understanding; we are grateful for your ongoing support and patronage.
A negative COVID-19 test no more than 2 days old must be presented upon check-in; otherwise check-in may be refused.