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Grand Kempinski Hotel Shanghai

"Our compliments to the chefs of Elements -- the food was terrific!"

SHIRLEY - April 27, 2017
Premier Skyline View Room - Bed Grand Kempinski Hotel Shanghai
Lobby Grand Kempinski Hotel Shanghai
Interior view Grand Kempinski Hotel Shanghai
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2020

Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Oriental Pearl Tower
Within 290 m of property
See map
Popular landmarks
Shanghai Ocean Aquarium 70 m
HSBC Tower 80 m
Dublin Exchange Pub 160 m
Lujiazui Development Showroom 220 m
Oriental Pearl Tower 290 m
Shanghai History Museum 290 m
AZIA Center 320 m
Lujiazui Metro Station 340 m
Shanghai Developemt Exhibition Hall 380 m
Marine Tower 410 m
Nearby landmarks
Oriental Pearl Tower 290 m
Shanghai World Financial Center 850 m
Shanghai Tower 870 m
The Bund (Wai Tan) 1.14 km
Yu Garden (Yuyuan) 1.94 km
Nanjing Lu (Nanjing Road) 2.25 km
Shanghai Museum (Shanghai Bowuguan) 2.93 km
Former French Concession 3.5 km
Shanghai Disneyland 18.81 km
Zhujiajiao Ancient Town 44.95 km
8.8

Excellent

Location rating score

Inside city center
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 350 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 89% of all properties in Shanghai in the last 24 hoursCompared to 2,673 Shanghai properties at Agoda for various dates
Value for money8.3
Distance to city center4 km
Location rating8.8
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.9 km

Rooms available at Grand Kempinski Hotel Shanghai

Excellent
Room comfort & quality
8.5
Skyline Suite
...
  • Room size: 102 m²/1098 ft²
  • River view
  • 1 king bed
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Diplomatic Suite
...
  • Room size: 104 m²/1119 ft²
  • River view
  • 1 king bed
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Deluxe Bund View
...
  • Room size: 43 m²/463 ft²
  • River view
  • 1 king bed or 2 single beds
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Executive Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
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Premier Skyline View Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed or 2 single beds
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Club Skyline View Twin Room
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 2 single beds
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Club Bund View Room
...
  • Room size: 43 m²/463 ft²
  • River view
  • 1 king bed or 2 single beds
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Club Skyline View Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Skyline View King Room
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 1 king bed
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Grand Club Skyline View Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed or 2 single beds
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Frequently asked questions

What time is check-in and check-out at Grand Kempinski Hotel Shanghai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Kempinski Hotel Shanghai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Kempinski Hotel Shanghai has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Grand Kempinski Hotel Shanghai?

Grand Kempinski Hotel Shanghai does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Grand Kempinski Hotel Shanghai

  • 8.0
    Very good
    Location

    "Prime Location near Business Center and Oriental Pearl Tower"

    Nawaphan

    |

    January 7, 2018

  • 10.0
    Exceptional
    Staff 

    "Great location, amazing service and staff engagement"

    David

    |

    July 11, 2019

  • 9.6
    Exceptional

    "Everything is excellent while staying at the hotel."

    Nadwah

    |

    July 8, 2019

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
9.0/10
Room size
63 sqm.
Location score
8.8/10
Better than
98
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Bigger than
96
%
of Shanghai properties
Better than
95
%
of Shanghai properties
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Overall rating:
8.6
Excellent
1,913 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The staff were really friendly and experienced top-notch ser...
Calvin from Australia
Solo traveler
More about Grand Kempinski Hotel Shanghai

More about Grand Kempinski Hotel Shanghai

Located in the Lujiazui Financial & Trade section of Shanghai’s prestigious Pudong District, this hotel features spectacular architecture and breathtaking views of Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai shares close proximity to the Lujiazui metro station which provides easy access to the city’s attractions. Vehicles can access the tunnel linking Pudong to Xinjian Road in Puxi, and it takes 15 minutes to get to the Shanghai New International Expo Center. The hotel offers beautifully appointed guestrooms with modern amenities. The staff are friendly and attentive to your needs. Whatever the reason for your visit, Grand Kempinski Hotel Shanghai is a perfect choice for a convenient stay.

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Most talked about facilities

Breakfast
20 mentions
View
13 mentions
Housekeeping
12 mentions
Food & Dining
8 mentions

What they offer

10.0
Exceptional

"We would most certainly recommend the hotel to our friends."

Evelin

|

February 19, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian
Full English/Irish
Gluten-free

Nearby restaurants

Chinese cuisine
Chinese cuisine
Hai Yi Seafood (BinJiang Avenue)
110 m Chinese, Seafood
Zhou Tian Zhou Di (DongFangMing Zhu)
500 m Chinese
ZhengDou Zhou Mian ZhuanJia (Guo Jin Center)
500 m Chinese
Asian cuisine
Asian cuisine
Bellagio Cafe (LuJia Zui)
110 m Asian, Taiwanese
O'Yamee Restaurant 欧米亚餐厅
390 m Asian, Italian
Takumi Robata and Sake Bar
450 m Asian, Japanese, Seafood
Japanese cuisine
Japanese cuisine
YinZuo MeiLin ShangHai Dian (ShiJi Avenue)
450 m Japanese
Ri Zhen RiBen Restaurant
710 m Japanese
Jia You HuanQiu Shi Shang TianDi
710 m Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Kempinski Hotel Shanghai from real guests

Overall rating
8.6
Excellent
From 1913 reviews
8.9Cleanliness
8.9Location
8.7Room comfort and quality
Agoda Reviews (780)Booking.com Reviews (1133)
Rating via Booking.com8.7
/
10
Excellent
Cleanliness8.9
Facilities8.6
Location9.1
Room comfort and quality8.9
Service8.6
Value for money8.0
High score for Shanghai
Rating
9+ Exceptional (527)
8-9 Excellent (164)
7-8 Very Good (171)
6-7 Good (83)
<6 Below Expectation (104)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (1133)
All languages
Showing 1049 verified guest comments
12345
9.0
Exceptional
Kamruz
Family with young children

Perfect staycation”

The service was amazing. Everyone was so polite, helpful and attentive. The room was one of the best rooms we have stayed in, so spacious and clean. The bed and pillows were so comfortable.
There was nothing that we didn&#39;t like.
Reviewed February 18, 2021
10.0
Exceptional
Mohamed
Family with young children

Very good facilities, location and...”

Facilities and friendly staff
All good
Reviewed February 16, 2021
10.0
Exceptional
Ivo
Family with young children

One perfect night with toddler ”

- Pool - Rooms -Breakfast
Reviewed February 11, 2021
10.0
Exceptional
Amanda
Couple

Every touch of luxury and...”

Beautifully furnished room with ultra comfortable bed. Marble bathroom with super large jacuzzi bath and top quality complimentary toiletries. Happy, hospitable staff who went way beyond expectation ...
Reviewed February 03, 2021
9.0
Exceptional
Lara
Business traveler

Superb”

Comfortable beds, all amenities. Bathtub and the shower are amazing. Size of the rooms are great and beautiful. Breaksfast has a wide range of varities for all tastes.
First room I got, was strongly smelling cigarette, even though the hotel has a policy of non-smoking. Transfered me to another room, but wasnt the same room as I had before, was a smaller one. Still, ...
Reviewed January 10, 2021
8.0
Excellent
Juergen
Family with young children

After staying in Kempinski hotels...”

The breakfast met the expectation of a hotel of this level, however still space for improvement ( NEI means “ Never ending improvement”
Check in time was nearly 25 min, breakfast waiting time nearly 25 min to get a seat. The problem was not seats are missing , preparation &#47; exchanging time was too long from the waiters
Reviewed January 03, 2021
9.0
Exceptional
Yuliya
Solo traveler

Superb”

Everything was perfect
jacuzzi was working not really good
Reviewed December 04, 2020
5.0
Davids
Business traveler

Old hotel”

Wi-fi
Very dirty room, I’m mean mold and other issue. Breakfast is very bad for 5 star hotel. Staff also not so helpful and involved. I think this hotel required total retrofit some time ago.
Reviewed November 12, 2020
10.0
Exceptional
Olivier
Business traveler

If you visit Shanghai, Kempinski...”

The comfort of the stay from every furnitures, pilows, mattress, food quality, staff politeness and services is top notch quality. I love how clean it was in the room and all around the hotel ...
Reviewed November 12, 2020
10.0
Exceptional
Anonymous
Couple

Exceptional”

The location was very good the staff were lovely very helpful and the food was exquisite at breakfast and afternoon tea was very special will definitely stay here again. Judith was very helpful, we ...
Reviewed November 08, 2020
9.6
Exceptional
Hu
Couple

Exceptional”

German style Food and Chinese food. Good location. The staff is considerate, especially the manage.
Reviewed November 01, 2020
9.0
Exceptional
Business traveler

Superb”

view location
Reviewed October 28, 2020
8.0
Excellent
June
Family with young children

Great value hotel near Pudong...”

Good location at the Pudong riverside, can jogging, cycling and enjoy river view. Quite and peaceful during weekend but maybe hectic during weekdays as it is surrounded by many office buildings. Easy ...
Breakfast too average for five star hotel standard, its more like 4 star hotel. RMB 208 is really overpriced.
Reviewed September 24, 2020
8.0
Excellent
Anonymous
Family with young children

Nice river view”

Free parking and terrific location
There’s only instant coffee. Expectations for a premium five star hotel are equipped with espresso machine.
Reviewed September 19, 2020
10.0
Exceptional
Pavel
Family with young children

Exceptional”

All is perfect: Bed, breakfast, pillows, work room!
Reviewed September 01, 2020
9.0
Exceptional
Tim
Couple

We spent 4 days in...”

The hotel was great. excellent breakfast. Exceptional help from the business area, Judith, went out of her way to help us out with getting tickets to Disney Shanghai. Thank you Judith.
Nothing against the hotel, but we had a lot of problems with the health checks on entering establishments in Shanghai. People need to have Alipay there for everything.
Reviewed August 31, 2020
10.0
Exceptional
Zhaozhongling
Solo traveler

Nice river view and comfortable...”

The hotel is located by Huangpu River and my room on 21F has an amazing river view. The room is spacious and facilities are good. The swimming pool is located on the top floor with a crystal roof so ...
Nothing
Reviewed August 26, 2020
7.0
Very good
Na
Solo traveler

很不错”

Good location in IfC.
Everything was good but the hygiene was not the Kampinski style. There were lashes on the bathtub and the carpet was not clean.
Reviewed August 25, 2020
9.0
Exceptional
Jeffrey
Solo traveler

All types of travelers will...”

Excellent service, staff, friendliness. Location is not far from IFC Mall w&#47;Apple Store which is helpful. Kempinski is a fine hotel that I enjoy.
Some miss communication with the concierge and a taxi destination.
Reviewed August 21, 2020
7.0
Very good
Oleg
Family with young children

Expected something better.”

Location is perfect in Pudong area. 15 mins walk to Shanghai Tower, 5 mins walk to the Oriental Perl, 10 mins walk to LuJiaZui subway station. HuangPu river just 2 mins behind the hotel.
1) Old hotel (but clean), old fashioned without its own design (design more like average business hotel) and a bit dark in decor. Very soon will need to be renewed. The staff try to maintain it well, ...
Reviewed August 16, 2020
12345
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