See all 3,508 properties in Shanghai.
2016

Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Lujiazui and Expo Pudong, Shanghai, China, 200120 - View on map
Have a question for Grand Kempinski Hotel Shanghai?
Excellent8.4
Based on 339 reviews
Grand Kempinski Hotel Shanghai
See more photos
Lobby
See more photos
Lobby
See more photos
Interior view
See more photos
Interior view
See more photos
8.6 Excellent location
See map
See all 51 photos
8.6Location

  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
See photos and details
Diplomatic Suite
...
  • River view
  • 103.6 m²
  • 1 king bed
Enter dates to see prices
See photos and details
Executive Suite
...
  • City view
  • 84.5 m²
  • 1 king bed
Enter dates to see prices
See photos and details
Superior City View
...
  • City view
  • 43 m²
  • 1 king bed or 2 semi double...
Enter dates to see prices
See photos and details
Guestroom
...
    Enter dates to see prices
    See photos and details
    Grand Superior Room
    ...
    • City view
    • 52 m²
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    See photos and details
    Guestroom
    ...
      Enter dates to see prices
      See photos and details
      Executive Bund View
      ...
      • River view
      • 43 m²
      • 1 king bed or 2 double beds
      Enter dates to see prices
      See photos and details
      Deluxe Bund View
      ...
      • City view
      • 45 m²
      • 1 king bed or 2 semi double...
      Enter dates to see prices
      See photos and details
      Grand Deluxe River View
      ...
      • River view
      • 56 m²
      • 1 queen bed
      Enter dates to see prices
      See photos and details
      Executive City View
      ...
      • City view
      • 43 m²
      • 1 king bed or 2 double beds
      Enter dates to see prices
      Have a question for Grand Kempinski Hotel Shanghai?

      Nearest essentials

      Airports
      • 17 kilometers to
      • Shanghai Hongqiao International Airport (SHA)
      • 30 kilometers to
      • Shanghai Pudong International Airport (PVG)
      Public transportation
      • 300 meters to
      • Lujiazui Metro Station
      • 1.1 kilometers to
      • International Cruise Terminal Metro Station
      Hospital or clinic
      • 1.1 kilometers to
      • Shanghai Haiyuan Hospital
      Pharmacy
      • 1.6 kilometers to
      • GuoDa Pharmacy
      Convenience store
      • 450 meters to
      • Family Mart
      Cash withdrawal
      • on site

      More about

      An overview

      Show more

      What they offer

      Show less

      Guest policies

      Show more

      Some helpful facts

      Show more

      Verified guest reviews

      Agoda Reviews (339)
      Booking.com Reviews (843)

      5.7

      Filter by guest type:
      Excellent
      based on 339 reviews
      • Cleanliness 8.9
      • Facilities 8.4
      • Location 8.6
      • Room comfort and quality 8.5
      • Service 8.3
      • Value for money 8.0
      Excellent
      based on 159 reviews
      • Cleanliness 8.7
      • Facilities 8.2
      • Location 8.2
      • Room comfort and quality 8.4
      • Service 8.2
      • Value for money 7.9
      Excellent
      based on 87 reviews
      • Cleanliness 9.2
      • Facilities 8.8
      • Location 9.0
      • Room comfort and quality 8.6
      • Service 8.4
      • Value for money 8.0
      Excellent
      based on 45 reviews
      • Cleanliness 9.2
      • Facilities 8.6
      • Location 8.7
      • Room comfort and quality 9.0
      • Service 8.5
      • Value for money 8.4
      Excellent
      based on 17 reviews
      • Cleanliness 8.8
      • Facilities 7.8
      • Location 9.2
      • Room comfort and quality 8.8
      • Service 8.6
      • Value for money 8.2
      Excellent
      based on 20 reviews
      • Cleanliness 8.8
      • Facilities 9.0
      • Location 9.1
      • Room comfort and quality 8.5
      • Service 7.4
      • Value for money 7.7
      Excellent
      based on 11 reviews
      • Cleanliness 9.3
      • Facilities 9.0
      • Location 8.9
      • Room comfort and quality 8.9
      • Service 8.9
      • Value for money 8.9
      Provided by verified guests of Agoda
      Filter guest comments by:
      Language
      • English
      • 简体中文
      • 日本語
      • 繁體中文 (香港)
      • 繁體中文 (台灣)
      • 한국어
      • Español
      • Deutsch
      • Bahasa Indonesia
      • Svenska
      • Français
      • ภาษาไทย
      • Italiano
      • Nederlands
      • Русский
      • Język polski
      		more less
      Room type
      • Superior City View
      • Deluxe Bund View
      • Executive City View
      • Executive Bund View
      • Executive Suite
      • Diplomatic Suite
      • Grand Superior Room
      		more less
      Sort by
      Showing 297 verified guest comments
      • clear all
      8.4
      SHIBUTANI from Japan
      Solo traveler
      Deluxe Bund View
      Stayed 2 nights in January 2017
      Excellent”
      excellent
      Reviewed July 17, 2017
      Did you find this review helpful? |
      7.6
      andry from Indonesia
      Family with teens
      Superior City View
      Stayed 1 night in June 2017
      Good location,cleanliness room”
      Room facilities and location very good but concierge staff no good.no help anything.no good service for staff
      Reviewed June 30, 2017
      Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      4.8
      YEWMENG from Singapore
      Business traveler
      Deluxe Bund View
      Stayed 1 night in February 2017
      Out of the way.... ”
      Nice hotel and value for money, out of the way from the airport, Clean hotel.
      Reviewed May 20, 2017
      Dear Guest, thank you for your wonderful review, great you enjoyed your stay and our hotel and our service met your satisfaction. Hope you enjoy your time in Shanghai.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      9.6
      Seungwoo from South Korea
      Couple
      Deluxe Bund View
      Stayed 1 night in December 2016
      Great place for couple. ”
      Awesome night view, Great breakfast buffet. Absolutely perfect. Recommend.
      Reviewed May 18, 2017
      Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      10.0
      ChingWen from Taiwan
      Business traveler
      Deluxe Bund View
      Stayed 3 nights in April 2017
      Perfect location! ”
      Super nice room with fantastic view!!
      Reviewed May 02, 2017
      Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      7.2
      LOC from United States
      Business traveler
      Superior City View
      Stayed 1 night in April 2017
      Not a place for business travelers ”
      Pros: +friendly and helpful staff +location is in the center but take a little walking distance to the shops (10 mins) Cons: +horrible internet experience. The hotel gives 02 mbps free and charges for fast internet (05 mbps) 100 rmb/day. Which is terrible because 3g already running at 20 mbps average. I would suggest the hotel to upgrade their internet game. I wouldn't recommend this hotel for business travelers that need work done.
      Reviewed April 30, 2017
      Dear Guest, I am very sorry to read that your experience of Front Office and Housekeeping service team did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      9.2
      SHIRLEY from Philippines
      Family with teens
      Deluxe Bund View
      Stayed 3 nights in April 2017
      The place is really swanky and elegant. The facilities are complete and top-of-the-line. However the”
      Our compliments to the chefs of Elements -- the food was terrific! The baked goodies were divine.
      Reviewed April 27, 2017
      Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.
      Responded April 27, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      9.2
      Guat from Singapore
      Business traveler
      Executive Suite
      Stayed 2 nights in November 2016
      Great Service, Good View”
      First class service, good view. Just a little crowded when I was then. Probably due to the peak season. Good breakfast spread. Very happy with my stay.
      Reviewed March 28, 2017
      Dear Guest, thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regular visits to Shanghai.
      Responded April 24, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      9.6
      Guat from Singapore
      Business traveler
      Deluxe Bund View
      Stayed 3 nights in November 2016
      Fantastic location”
      Nice view, good location, just very crowded , probably due to peak season
      Reviewed February 24, 2017
      Dear Guest, Thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regular visits to Shanghai. Your feedback will help us better improve the standard of customer service and look forward to your stay again in the near future Grand Kempinski Hotel Shanghai.
      Responded April 24, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |
      8.8
      Veronika from Kazakhstan
      Business traveler
      Deluxe Bund View
      Stayed 2 nights in January 2017
      Excellent hotel”
      Rooms with city view has better view than bund view. Excellent spa, facilities and staff.
      Reviewed January 31, 2017
      Your satisfaction is the best compliments for us. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future.
      Responded July 04, 2017
      Show more
      Grand Kempinski Hotel Shanghai
      Did you find this review helpful? |

      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.
      • Explore
      • Eat
      • Shop
      • Play
      ×
      Grand Kempinski Hotel Shanghai
      |Excellent 8.4
      1

      Select loyalty program

      PointsMAX
      Language
      Loyalty Program A Loyalty Program A
      Loyalty Program B

      In the menu, click PointsMAX and select your favorite loyalty program.

      2

      Select a room that earns points

      Hotel Room A
      Room Info
      This booking earns
      5,000 points

      Choose a room offer that comes with points, which are earned automatically with that booking.

      3

      Enter membership ID

      Country of passport
      Program Membership ID
      1234

      Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

      Start here and select your preferred program:
      Prev
      September 2017
      MoTuWeThFrSaSu
          123
      45678910
      11121314151617
      18192021222324
      252627282930 
      Next
      October 2017
      MoTuWeThFrSaSu
            1
      2345678
      9101112131415
      16171819202122
      23242526272829
      3031