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Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)
Removed from saved list

8.5

Excellent

6,872 reviews

6,872 reviews

Housekeeping55
Swimming Pool50
Breakfast30

I still cannot believe for what I paid I got a excellent 5 star hotel experience ,it worth every penny and more!

Sze
- Nov 30, 2021
Highly rated by guests – 91% would recommend
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Macao Museum 400 m
St. Dominic's Church 740 m
Grand Lisboa Casino 1.1 km
Monte Forte (Fortaleza do Monte) 1.3 km
Historic Centre of Macau 1.4 km
Senado Square 1.4 km
Ruins of St. Paul's 1.4 km
Macau Tower Convention & Entertainment Centre 2.2 km
A-Ma Temple 2.4 km
Casino at Venetian Macao 5.0 km
Nearby landmarks
Casino Waldo 90 m
Bronze Statue of Xian Xinghai 110 m
Casino Sands 110 m
Sands Macau 120 m
World Trade Center 160 m
Fashion Club 190 m
Wine Museum 210 m
Lotus Square 220 m
Tourism Activities Centre 260 m
Grand Prix Museum 280 m
Free Wi-Fi

Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)

956-1110 Avenida da Amizade, Macau City, Macau, Macau SAR, China - See map
Attention

This property is in high demand!

10 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 810 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Hot tub

Fitness center

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating8.3
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport4.5 km

Rooms available at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)

Excellent
Room comfort & quality

8.3

Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe King Room - Date Changeable
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • View view
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Connecting Room
...
  • Room size: 64 m²/689 ft²
  • 2 bathrooms
  • 1 king bed & 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 190 m²/2045 ft²
  • City view
  • 2 single beds & 1 king bed
Enter dates to see prices
Grand Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Grand King
...
  • Room size: 32 m²/344 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) have a hot tub?

A hot tub is one of the facilities available at Grand Lapa Macau Hotel.

What time is check-in and check-out at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

For those who wish to drive their own cars, Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Start your mornings right, with the continental and buffet breakfast options offered at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau). Adults can enjoy breakfast offered with an additional charge of 218 MOP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) features 3 on-site restaurants for your dining convenience. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau). Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

On-site venues and convenient event services make Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

The closest train, metro, or bus station to Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) is Teleferico Da Guia, 810 m away.

What restaurants are nearby Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Restaurants including NAAM Thai Restaurant (Grand Lapa, Macau), Golden Court and 888 Buffet are popular in Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)’s neighborhood which is known as Macau City.

What popular shopping places are close to Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Shopping options in Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)’s Macau City neighborhood include Macau Fisherman's Wharf, G32 Gallery and Nam Kwang department Store.

What are popular attractions near Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Guests at Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) can easily visit Ruins of St. Paul's, Senado Square and Historic Centre of Macau located in the Macau City area.

What popular natural sightseeing spots are close to Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)?

Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)’s nearby natural sights include Dr. Carlos d'Assumpcao Park, San Malaw and lapsapan located in the same Macau City area.

Show more questions
See map

Explore the neighborhood

What people love about Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)

  • 10

    Exceptional

    "I still cannot believe for what I paid I got a excellent 5 star hotel experience ,it worth every penny and more!"

    Sze

    |

    November 30, 2021

  • 10

    Exceptional

    "Room- clean and comfry, functional and practical I felt home and yet a luxury home Food- BELA VISTA CAFE IS A SURPRISE!"

    Sze

    |

    November 30, 2021

  • 10

    Exceptional

    "This place is truly amazing and full relaxation."

    Sze

    |

    November 30, 2021

Property ranking|Compared to 92 Macau properties
See all rankings
Room comfort score
8.3/10
Service score
8.6/10
Room size
61 sqm.
Cheapest price score
Better than
76
%
of Macau properties
Better than
75
%
of Macau properties
Bigger than
73
%
of Macau properties
Better than
71
%
of Macau properties
Overall rating:

8.5

Excellent
6,872 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
This will be our favorite place for staycation!
Genie from Macau SAR, China
Family with young children
More about Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)

More about Artyzen Grand Lapa Macau (formerly Grand Lapa Macau)

Set in the heart of Macau, near stunning UNESCO world heritage sites, boutique lifestyle hotel Artyzen Grand Lapa Macau offers a window into the city’s culturally rich heritage. The name “Grand Lapa” draws inspiration from the prestigious neighbourhoods of Lapa in Lisbon where celebrities reside and as a truly homegrown brand, the hotel celebrates Macau’s remarkable heritage.

Show less
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Swimming Pool

123 mentions

Breakfast

73 mentions

Housekeeping

60 mentions

Food & Dining

32 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Malay
  • Portuguese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Coffee/tea maker
  • Free bottled water
  • Individual air conditioning
  • Streaming service like Netflix
Food and dining
Restaurants on site

Café Bela Vista

  • Cuisine: International, Local, Seafood
  • Menu: Buffet, A-la-carte

Kam Lai Heen Chinese Restaurant

  • Cuisine: Chinese, Cantonese
  • Menu: A-la-carte

NAAM Thai Restaurant

  • Cuisine: Thai
  • Menu: A-la-carte
Location
956-1110 Avenida da Amizade, Macau City, Macau, Macau SAR, China
Excellent
Location

8.3

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    4.5 km 9 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    27.5 km

Hospital or clinic

  • Loyal
    590 m

Convenience store

  • 7 Eleven
    220 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Macao Museum
    400 m
  • St. Dominic's Church
    740 m
  • Grand Lisboa Casino
    1.1 km
  • Monte Forte (Fortaleza do Monte)
    1.3 km
  • Historic Centre of Macau
    1.4 km
  • Senado Square
    1.4 km
  • Ruins of St. Paul's
    1.4 km
  • Macau Tower Convention & Entertainment Centre
    2.2 km
  • A-Ma Temple
    2.4 km
  • Casino at Venetian Macao
    5.0 km

Nearby landmarks

  • Casino Waldo
    90 m
  • Bronze Statue of Xian Xinghai
    110 m
  • Casino Sands
    110 m
  • Sands Macau
    120 m
  • World Trade Center
    160 m
  • Fashion Club
    190 m
  • Wine Museum
    210 m
  • Lotus Square
    220 m
  • Tourism Activities Centre
    260 m
  • Grand Prix Museum
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For breakfast inclusive rates, children 18 years old and under can enjoy complimentary breakfast if accompanied by dining adults (maximum 2 children).
  • Vasco Bar and Lounge is open from 3:00 PM to 12:00 AM from Sunday to Thursday, and from 3:00 PM to 2:00 AM from Friday to Saturday.
  • Nespresso coffee machines are only available in guest rooms on the eleventh to eighteenth floors, including Grand King, Grand Twin, One Bedroom Suite and Two Bedroom Suite.

  • Check-In & Check-Out Time:
    Official check-in time is at 3pm and check-out time is at 12 noon, unless otherwise stated. Early arrival and late check-out are subject to availability and at additional charges. We shall be happy to extend stays by making arrangements to stay additional night(s).

  • No Parties Policy:
    In order to provide a safe, quiet, and pleasant staying experience for all our guests, no parties of any kind are allowed in any guestroom at any time, and non-registered guests are not allowed inside guest rooms. The hotel offers a great selection of venues where (private) parties can be organized with menu’s available to fit most budgets.

  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)218 MOP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants3
  • Number of rooms 426
  • Room voltage220
  • Year property opened1984
  • Most recent renovation2018
Property announcements

Spa Getaway package is for a maximum of 2 guests in a room only. Additional person is not allowed.

Reviews of Artyzen Grand Lapa Macau (formerly Grand Lapa Macau) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.3
Location8.3
Room comfort and quality8.3
Service8.6
Value for money8.3
High score for Macau
Rating
9+ Exceptional (838)
8-9 Excellent (522)
7-8 Very Good (592)
6-7 Good (193)
<6 Below Expectation (211)
Time of the year
Mar - May (419)
Jun - Aug (831)
Sep - Nov (644)
Dec - Feb (462)
Don't miss out!Users are booking a place in Macau every 6 minutes on Agoda.com
All guests (4,053)
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Show reviews that mention 

Showing 2,356 verified guest comments
12345
9.3
Exceptional
Christiono from Indonesia
Solo traveler
Stayed 1 night in October 2013

Old but gold”

Location, Room, the staffs.

The grand Lapa Macau is associated to the Mandarin Oriental group. Therefore you would expect, great staffs, old hotel but bed pillows are goose-downs crispy cotton sheets and excellent room services. Grand Lapa has a charming classic vibe to its lobby and staffs were very helpful in helping me get around the city with the buses, always helpful always greeted by my last name. The staffs of the Grand Lapa gave me an excellent of the hotel and my trip to Macau.

Reviewed October 31, 2013

See room deals

8.7
Excellent
Anthony from Australia
Family with young children
Deluxe King
Stayed 3 nights in November 2015

Family Visit to Macau”

The Spa,Pool the food and the location

This is the second time I have stayed at the Grand Lapa Macau. The Pool, Spa, and gym facilities are just the most fantastic (out of all the hotels I have ever been to) and the location next to the fish man wharf is great for a different restaurant or bar each night and the Sands Casio is 10 steps from the back door. You can walk into the city very easily or jump a No3 bus for $3.60 MOP within a 5 minutes’ walk to get to the sights. The hotel seafood buffet is great value for money, there dessert selection is HUGH..., and they love the kid there. The Rooms has not changed in 4 years since I was there last and the TV is something out of the dark ages (hehe) and the décor is somewhat dated, but it is always very clean the staff excellent. I always manage to pick up 50% deal there and got free Wi-Fi with this special. If you looking for value for money and close to everything with a great pool. The Grand Lapa is for you…Enjoy

Reviewed November 08, 2015

See room deals

10.0
Exceptional
Garrett from China
Couple
Deluxe King
Stayed 1 night in December 2019

Grand Lapa was an excellent choice!”

The staff, facilities, room and the value for the price at the Grand Lapa Macau Hotel were fantastic. A warm welcome and friendly smile while checking in at the front desk was just the beginning. If you are looking for a quiet and comfortable hotel on the Macau peninsula, this is the right choice. It is conveniently located near all the action and with wonderful facilities and a very comfortable room, you can't go wrong. The staff at the front desk were simply exquisite. I will be staying here again soon!

Reviewed January 06, 2020

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9.7
Exceptional
Colin from United Kingdom
Family with teens
Stayed 1 night in February 2012

Showing its age but still has class”

Convenient location and reasonable room rates

As a friend of mine during a previous stay "this place still has class" - and it's true. It's still part of the Mandarin Oriental hotels group and it's difficult to fault the service. I've been returning to this hotel two to three times a year since it first opened as Mandarin Oriental Macau in 1984. Nothing much has changed room wise, they still sport CRT televisions. There is now a superb resort adjacent to the hotel. Sadly the once excellent ground floor bar has been replaced by brand name shops. Superbly located, the Grand Lapa is just minutes from the ferry and within walking distance of most of the tourist sights and some good restaurants. The breakfast in the Café Bela Vista on the second floor is without doubt one of the best to be served in Macau - or anywhere else for that matter. On the downside, there is no free internet or wifi and you are required to pay quite a lot for a password.

Reviewed February 16, 2012

See room deals

9.6
Exceptional
Lawrence from Australia
Group
Stayed 1 night in January 2017

Relaxing stay at Grand Lapa”

Everything was great about our stay at the Grand Lapa. The room, location, staff, facilities and atmosphere made it easy for us to enjoy our 3 days and 2 nights in Macau. The staff were very helpful and after leaving the room in a mess in the morning we always came back to a neat and tidy room after a long day of explorng. We would highly recommend the Grand Lapa if you intend on having a luxurious stay that is separate from the hustle and bustle of the hectic Macau nightlife but if you wish to enjoy the night scene you are note than able to do so.

Reviewed January 29, 2017

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9.0
Exceptional
Eugene from Singapore
Couple
Stayed 3 nights in July 2014

Don't be fooled by its old and aged facade! ”

Room comfort, value for money and hotel condition

I chose grand lapa for my macau trip because it's listed as a 5 star hotel and the price was pretty good.. so decided to give it a go. Upon getting off the cab, i had a shock and had doubts about my booking because the facade was simply too outdated and dirty (they really really could use a makeover). well nothing i could do anyway since i have already paid for it.. when i went in... my perception changed 180 degrees! it does feel grand and luxurious inside.. like how a 5 stars hotel should be. drank at their lounge, had breakfast, and ordered room service. overall i'm happy with my dining experience. price is very reasonable too. location wise, it's a 5 mins ride to all major casinos / ferry terminals room is definitely comfortable for me. spacious, clean and i hav a good view of the airport where the sea is. reasonable priced as well. one BAD point however, the facilities area is strangely 1 building away, you would hav to walk through the public path way (1 minute walk) to get there. which means if you wanna hav a swim, make sure you are nicely covered with shower robe or towel when you walk there... to avoid public eyes staring at you. lastly.. totally enjoyed my experience there.

Reviewed August 09, 2014

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9.7
Exceptional
Colin from United Kingdom
Family with teens
Stayed 1 night in June 2012

Never tire of staying here”

Good value and great location

the once mighty mandarin oriental on avenida de amizade has slipped a bit since being demoted to the grand lapa although it is still operated by mo hotels. it’s showing signs of age but despite the musty smell it still has class. the service is still top class and many of the staff remember me by name on each visit. i've been returning to this hotel two to three times a year since it first opened in 1984. the resort, which has suffered the misfortune of having the ugly reflective yellow glass walled sands hotel and casino built 30 metres away from the swimming pool, is one of the best in macau. the spa offerings (i had the sports massage) are fairly pricy but you come out feeling on top of the world. the breakfast in the café bela vista on the second floor is without doubt one of the best to be served in macau - or anywhere else for that matter. the only complaint i have is that there is still no free internet or wifi.

Reviewed June 21, 2012

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10.0
Exceptional
Lee from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in December 2019

Great Room! Great Service!”

I am travelling alone for this trip. I arrived late and i have my room upgraded at no fee. Really appreciate and this have added to my stay a more pleasant and comfortable one. The location is great as i can walk to many nearby eatery and some grand hotels for sight-seeing. The bar on L2 is great too as i had my one pint before i call it a day. Hotel is quiet and clean which is a plus point of i will return again. Housekeeping team must have done a good job to maintaining the overall cleanliness of the whole place. Keep up the good job! I love Grand Lapa Macau Hotel.. 丽

Reviewed December 22, 2019

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10.0
Exceptional
Terrance from United States
Solo traveler
Deluxe King
Stayed 2 nights in March 2018

Perfect for Macau!”

The Grand Lapa is located in an excellent area with a major casino resort just feet away. The hotel itself is spectacular. The rooms are spacious and have all the amenities you would expect from one of the larger resorts, but at half the price (actually less than half). The beds are comfortable and the rooms included a huge television with many channels to choose from. The bathrooms have a rainforest shower and a decent size tub. I ordered room service during my stay for breakfast and it was decently priced, delivered promptly and was delicious. The real reason why we stay at the Grand Lapa is the pool. The temperature was in the high 60s / low 70s on the days we were there, but the pool is heated and surrounded by plants and trees. Its an excellent way to spend an afternoon before going out for the night. This is my third stay at the Grand Lapa and definitely not my last!

Reviewed March 12, 2018

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10.0
Exceptional
HSIN-CHENG from Taiwan
Family with teens
Deluxe Twin
Stayed 3 nights in August 2018

our kids enjoy the swimming pool so much that they just want to stay at the hotel all day”

1. amazing swimming pool, very tropical and relaxing atmosphere, the water slide is very fun to play. 2.all the staff are very polite and friendly, I forgot to pick up the anniversary cake hotel give us, but they make me a new one the next day, great service! 3.breakfast is good,..not fancy but fresh and delicious. the restaurant is very elegant, it got little bit of Peninsula Hotels feeling. 4.room is newly renovated, very comfy and stylish, we can see the pool and science museum and little bit of sea from our room., our kid love it. 5.hotel location is not so close to the city center, but you can take sands shuttle next door, it will bring you to pretty much everywhere , and taxi in Macau is relatively cheap, just grab a one and go to the historical center. last,,my wife, I and our two kids like to say a big thank you to Susan Zhu and all the staff who made our 4 days vacation in Grand Lapa a unforgettable memory, thank you.

Reviewed August 24, 2018

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9.2
Exceptional
Marie from Philippines
Family with young children
Stayed 1 night in December 2016

Very very good! But kinda far from the attractions in Taipa”

Definitely one of my favorite hotels! Got a very good deal, and the staffs are great. We were upgraded to balcony suite on the 18th floor. Although it's facing the Waldo Casino and not the bay or city, it's still nice. Though the walls are thin, no major distraction occurred since we stayed there on weekends (no ongoing construction). Pools were nice, my 5 y/o nephew and I enjoyed the slide. There are heated, lukewarm and cold (because of the weather there around 20deg C) pools. Many Filipino staffs there willing to help with our itinerary. Free airport shuttle operates in the morning only. Sands Macao is just across so you can just ride their shuttle buses, mind you that Sands doesn't have direct bus to airport so we rode a taxi instead with 75mop bill coming from Grand Lapa, plus ~15mop on top of metered bill for our luggages. Senado Square is also near with only 30mop taxi bill, if you're time conscious. Fisherman's Wharf is nice, just across Grand Lapa and Sands, it's open 24/7.

Reviewed December 07, 2016

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8.7
Excellent
john from Ireland
Couple
Stayed 3 nights in November 2011

A different pace”

service, particularly at the vasco bar and restaurant where Jackie Menez walks the perfect line between service and host

the grand lapa is one of those hotels that definitely does not fit in with its surroundings. to step into its lobby is to escape the disorientating dazzle of macau's many many casino complexes. (note the grand lapa does have a casino annexed to the hotel but it doesnt intrude upon the senses). heavy on dark wooden pannels and dim, soft lighting fixtures the lapa is a place of calm - considerate, relaxed, comforting. the rooms are a little dated but they dont crowd you, the decor is simple not pretenious with gloss. yet if it is the physcial that creates an impression it is the service and charm of the lapa's staff that weaves a memory. people like jackie menez the beverage and bar manager at lapa's vasco restaurant or rita at the front desk know just how to read a person's mood - to walk the line between attentive, unobtrusive service and disarming hosts. others have said it about the lapa, so i am merely adding to the chorus - if you are looking for a hotel where you dont melt into a throng of people, where the staff can make the experience a personal one - then the lapa has to be at the top of the list.

Reviewed November 12, 2011

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8.7
Excellent
LEUNG from United Kingdom
Couple
Stayed 1 night in October 2013

Good value for money and not inside a casino!”

Conveniently located, great breakfast, comfortable room

We stayed in this hotel 10 years ago when it was still called Mandarin Orient! We liked the quiet surrounding and a hotel without the busy attractions that is typical with most hotels in Macau that are inside/extension of a casino! This has eroded to some extend – same as the whole Macau where its old beauty and quiet gave way to the glitter and bustle of the casino pilgrims. Overall the hotel maintained up to the “Mandarin Orient” standard, although a bit old but it is clean and spacious. The food and quality of the service is very good. We enjoyed the breakfast and relax in the pool side. The walk about around the hotel was pleasant. You can find nice little café or local restaurants that serves a variety of food. Be careful with the name—do not tell the taxi driver “Mandarin Orient” this is a new hotel a short distance away! Must clearly say Grand Lapa!!

Reviewed October 11, 2013

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9.6
Exceptional
Melvin from Macau SAR, China
Couple
Deluxe Room
Stayed 1 night in July 2020

Hidden Gem”

Grand Lapa Macau is a property that gets overshadowed by the big hotels & resorts in Macau and it is a shame that this happens. The hotel has been recently renovated and the rooms are modern and comfortable. The pool is lovely and it makes guest feel like they are in a tropical paradise. I highly recommend this property.

Reviewed July 10, 2020

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8.7
Excellent
Anne from Hong Kong SAR, China
Family with young children
Deluxe King
Stayed 2 nights in November 2015

Very good price given there is a resort”

Spacious bedrooms, nice spa/garden/pool, friendly staff

Hello, Given the fact we booked last minute and didn't want to spend too much we ended up in the Grand Lapa after taking an online promotion. We had a very good surprise and my kids (4 and 6 years old) wanted to stay longer than the 2 nights we booked for the week-end. It certainly used to be a top 5 stars Hotel but it's ageing now and even though it is still very good you can see it is not all renovated and modern. Pros: - "Old hotel" means pretty spacious bedroom and bathroom which is a plus for us. - Dated but everything was very clean - Heated outside swimming pool with a slide for the kids (even if heated pool, in November you don't stay 2h00 in the water as it gets chilly after 30-45 minutes). - Friendly staff - Nice garden and playroom (though a bit old too) that the kids loved - Close to the Fisherman's Wharf so you can go walking and the kids loved walking there - Taxi available quite easily in front of the hotel - Old downtown Macau and Largo do Senado can be reached walking (but take between 20-30 minutes with the kids). If you take a taxi it literally takes lass than 5 minutes. Cons: - Not too many restaurant close by (but you have 2 or 3 inside the hotel) - You have to cross a public place (but no road) behind the hotel to access the spa/swimming pool, gardens and playroom. It's not really a cons but it's not quick to go back to your room if you forgot something. If you are looking for luxury and last modern commodity, it might not suit you. We are usually staying at 3 star hotels so an old 5 stars hotel was just a perfect stay for us. We would definitely recommend it and would go back again if we have the occasion.

Reviewed December 03, 2015

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9.3
Exceptional
Desmond from Australia
Couple
Stayed 1 night in June 2011

Great mandarin style in a lovely environment”

Staff service, pool area, spa, intimate atmosphere

we have stayed at the grand lapa on several occasions and always enjoy this quiet oasis in the middle of the frenetic macau mega hotel/casino world. the rooms are traditional upscale mandarin in style. a little smaller than in newer hotels, but comfortable and well appointed. the staff were superb, from the greet staff at the ferry terminal to the front of house, spa and pool staff. they make guests feel as if they are the most special visitor of the day. a nice touch in a busy city! the pool area and spa are superb ... great for a couple of sixty year olds to be able to enjoy the water slide!!!

Reviewed July 01, 2011

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9.7
Exceptional
MICHELLE from Malaysia
Family with teens
Stayed 1 night in September 2015

Moderate Location,Clean & Cosy”

Had a great time at Outdoor Swimming Pool, Luxury Spa Resort, Relaxing Green Park

Grand Lapa Macau Hotel did not provide free shuttle bus at airport. Taxi fare cost MOP 92 from airport to Hotel. Not everyone knows can take Sands Macau free shuttle bus from airport to hotel because it just next door to Grand Lapa Macau hotel.

Reviewed September 22, 2015

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10.0
Exceptional
Darwin from Philippines
Family with young children
Deluxe Twin
Stayed 1 night in November 2018

Great Customer Service!”

We booked Nov 4-5 and received nothing but the best. Do not ever think twice to book ths hotel. The staffs are very friendly while the outdoor pools are great where you can have option to use the cold or the warm jacuzzi style pool. They are also the only hotel in Macau that provides free room up to 2 children (18 yrs & below) with free breakfast. I inquired in Hotel Lisboa and i was literally told to just check online while Grand Lapa reservation went above & beyond by answering all my questions with a smile! I will be coming back Nov 8 2018 and i will highly recommend this Hotel.

Reviewed November 07, 2018

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8.4
Excellent
chi from Hong Kong SAR, China
Family with teens
Deluxe King
Stayed 2 nights in August 2016

Wonderful hotel!”

Hotel is big, grand and located just next to the pier. Sands hotel is just next to it, is very convenient to travel othersides of Macau. Room is a bit old but is clean n comfy. Swimming pool is excellent with a water slide which the kids love it very much. And personally love the sauna the best. However accessing to the pool, you gotta walk outside the hotel main building and cross the public area to another building which is the resort, thats abit strange with wet hair wearing the bathrobe walking infront of other pedestrians... Restaurants in the hotel taste very good and with reasonable price! We tried the buffet and thai restaurant were excellent!! Not yet mention the bakery inside the cafe on 2nd floor, everything tastes delicious. They are the very good options if you dont wanna go out to look for food. Afterall, it was a very pleasant stay in the Grand Lapa hotel with the nice helpful staff and great food and facilities. We will definitely visit again!

Reviewed August 28, 2016

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8.8
Excellent
Martin from Australia
Couple
Stayed 10 nights in September 2016

Escape from Hong Kong ( Kowloon )”

From our point of view Macau is a haven in comparison Hong Kong, only an hour jet ferry ride. You can actually speak to hotel staff in English and get acknowledged ! Not a great deal to do, however Hotel was great, bit expensive food wise however very quite, rooms were good they are being refurbishing at the moment so a bit noisy, but worth it. The pool area is terrific with service available, if I was to ever go back to this part of world ( I won't ) I would stay at Grand Lapa rather than the slum that Hong Kong has now become.

Reviewed September 28, 2016

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