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Grand Lisboa Hotel
Grand Lisboa Hotel
Grand Lisboa Hotel
Grand Lisboa Hotel
Grand Lisboa Hotel
Grand Lisboa Hotel
Grand Lisboa Hotel
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8.9

Excellent

1,672 reviews

1,672 reviews

View28
Housekeeping17
Food & Dining3

Staffs were really helpful :) from our first day until we checked out and had to go back to the ferry terminal.

Marjorie
- Jan 18, 2020
See map

9.4

Exceptional

Location rating score

Exceptional location - 90 meters from city center
Popular landmarks
Grand Lisboa Casino 50 m
St. Dominic's Church 330 m
Senado Square 490 m
Historic Centre of Macau 490 m
Monte Forte (Fortaleza do Monte) 700 m
Ruins of St. Paul's 820 m
Macao Museum 1.2 km
A-Ma Temple 1.3 km
Macau Tower Convention & Entertainment Centre 1.4 km
Casino at Venetian Macao 5.0 km
Nearby landmarks
Crazy Paris Show 20 m
Grand Lisboa Casino 50 m
Lisboa Casino 80 m
Rua da Felicidade 90 m
St. Augustine's Church 170 m
Macau Tung Sin Tong Charitable Society 170 m
Chinese Reading Room 220 m
CTM Branch 220 m
S. Francisco Garden 230 m
Casino Kam Pek 240 m
Free Wi-Fi

Grand Lisboa Hotel

Avenida de Lisboa, Macau City, Macau, Macau SAR, China - See map
  • 770 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Sauna

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Macau every 6 minutes on Agoda.com
Value for money8.4
Distance to city center1. Km
Location rating9.4
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport5.0 km

Rooms available at Grand Lisboa Hotel

Excellent
Room comfort & quality

8.7

Corner King
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Lake View King Bed
...
  • Room size: 45 m²/484 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Premier Lake View Twin Room
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Lake View King Room
...
  • Room size: 47 m²/506 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Premier Deluxe Twin
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Lake View Twin Bed
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Suite with King Bed
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Deluxe King
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Grand Lisboa Hotel have a hot tub?

A hot tub is one of the facilities available at Grand Lisboa Hotel.

How much does it cost to stay at Grand Lisboa Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Grand Lisboa Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Lisboa Hotel?

A stay at Grand Lisboa Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Lisboa Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Lisboa Hotel. There's an additional charge of 198 MOP for adults and 198 MOP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Lisboa Hotel?

Grand Lisboa Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Grand Lisboa Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Lisboa Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Grand Lisboa Hotel?

On-site venues and convenient event services make Grand Lisboa Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 1300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Lisboa Hotel?

Grand Lisboa Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Lisboa Hotel?

The closest train, metro, or bus station is Ponte Cais N.14, 780 m away from Grand Lisboa Hotel.

What restaurants are nearby Grand Lisboa Hotel?

Grand Lisboa Hotel’s neighborhood is Macau City which includes popular restaurants such as Don Alfonso 1890, Eight and Cafe Noite e Dia.

What popular shopping places are close to Grand Lisboa Hotel?

Located in the Macau City area, Grand Lisboa Hotel is close to great shopping choices like Macau Fisherman's Wharf, NaRaYa Shop @Senado, Macau and New Yaohan Department Store.

What are popular attractions near Grand Lisboa Hotel?

Grand Lisboa Hotel’s location in the Macau City neighborhood makes it close to famous attractions including Ruins of St. Paul's, Senado Square and Historic Centre of Macau.

What popular natural sightseeing spots are close to Grand Lisboa Hotel?

Grand Lisboa Hotel is located within Macau City, which makes it conveniently close to natural sights including San Malaw, lapsapan and Dr. Carlos d'Assumpcao Park.

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Explore the neighborhood

What people love about Grand Lisboa Hotel

  • 9.2

    Exceptional

    "Staffs were really helpful :) from our first day until we checked out and had to go back to the ferry terminal."

    Marjorie

    |

    January 18, 2020

  • 9.2

    Exceptional

    "I highly recommend this hotel."

    Marjorie

    |

    January 18, 2020

  • 9.2

    Exceptional

    "It was one of the best hotel we have ever stayed in Macau."

    Marjorie

    |

    January 18, 2020

Property ranking|Compared to 92 Macau properties
See all rankings
Location score
9.4/10
Overall score
8.9/10
Cleanliness score
9.1/10
Room comfort score
8.7/10
Better than
97
%
of Macau properties
Better than
88
%
of Macau properties
Better than
87
%
of Macau properties
Better than
83
%
of Macau properties
Overall rating:

8.9

Excellent
1,671 reviews
Cleanliness
9.1
Facilities
8.8
Location
9.4
Read all reviews >
What travelers say they love:
The deluxe room was spacious and the view from the 27th floo...
Gabriel from Singapore
Family with young children
More about Grand Lisboa Hotel

More about Grand Lisboa Hotel

This city center, designer hotel in Macao boasts its magnificent 5-star facilities and services to discerning guests in this lively metropolis. Incorporating 430 ultra-luxurious guestrooms and suites with high-tech in-room amenities, guests are guaranteed an experience never to be forgotten at Grand Lisboa Hotel. Expect a Turkish steam bath, rain shower with a diameter of 60cm, a Jacuzzi, and unique features like handmade carpets and art pieces in your designated room. Explore this grand hotel's grounds and discover some of the best dining outlets in the city. There is the special Single Noodle at Noodle & Congee Corner with the chef's signature 10-foot long noodle in a bowl, Don Alfonso - southern Italy's highest Michelin-rated restaurant with over 14,700 selections of wine labels, and the city’s best Chinese cuisine at The Eight.

Show less
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

View

20 mentions

Food & Dining

16 mentions

Housekeeping

13 mentions

Internet

10 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Audible alarm
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Lever handle on door
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Satellite/cable channels
  • Scale
  • Self-closing door
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • TV [in bathroom]
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Location
Avenida de Lisboa, Macau City, Macau, Macau SAR, China
Exceptional
Location

9.4

Airports

  • Macau International Airport (MFM) - Macau SAR, China
    5.0 km 13 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    26.7 km

Hospital or clinic

  • UH Dental Clinic
    430 m

Convenience store

  • 7 Eleven
    360 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Lisboa Casino
    50 m
  • St. Dominic's Church
    330 m
  • Senado Square
    490 m
  • Historic Centre of Macau
    490 m
  • Monte Forte (Fortaleza do Monte)
    700 m
  • Ruins of St. Paul's
    820 m
  • Macao Museum
    1.2 km
  • A-Ma Temple
    1.3 km
  • Macau Tower Convention & Entertainment Centre
    1.4 km
  • Casino at Venetian Macao
    5.0 km

Nearby landmarks

  • Crazy Paris Show
    20 m
  • Grand Lisboa Casino
    50 m
  • Lisboa Casino
    80 m
  • Rua da Felicidade
    90 m
  • St. Augustine's Church
    170 m
  • Macau Tung Sin Tong Charitable Society
    170 m
  • Chinese Reading Room
    220 m
  • CTM Branch
    220 m
  • S. Francisco Garden
    230 m
  • Casino Kam Pek
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One or more registered guests must be 18 years of age or older.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee650 MOP
  • Distance from city center1. Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)198 MOP

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors58
  • Number of restaurants3
  • Number of rooms 430
  • Room voltage220
  • Year property opened2008
Property announcements

Property requires guest to pay a deposit upon check in for incidental charges :

minimum of MOP or HKD 1,000 (per room) and maximum of MOP or HKD 2,000 (staying for over 02 nights)

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Hotel swimming pool is closed from January 3, 2022 to Jan 23, 2022.

Reviews of Grand Lisboa Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities8.8
Location9.4
Room comfort and quality8.7
Service8.8
Value for money8.4
High score for Macau
Rating
9+ Exceptional (558)
8-9 Excellent (278)
7-8 Very Good (179)
6-7 Good (51)
<6 Below Expectation (52)
Time of the year
Mar - May (227)
Jun - Aug (272)
Sep - Nov (284)
Dec - Feb (335)
Don't miss out!Users are booking a place in Macau every 6 minutes on Agoda.com
All guests (1,671)
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Show reviews that mention 

Showing 1,118 verified guest comments
12345
9.7
Exceptional
ZHI from Singapore
Couple
Corner King
Stayed 2 nights in March 2012

Honeymoon Trip”

Fantastic Service and Great Location

This hotel is definitely one of the most grand hotels that we have stayed. The quality of service from the staff is great. They go the extra miles to ensure their guest received the best service and help to resolve their problems (for my case is the ferry tickets back to Hong Kong). Also love the restaurants! The quality of the food is beyond words. The only negative experience that I have is the hotel ferry transportation service. WHen i arrived at the Macau Ferry terminal, the Grand Lisboa bus drivers refuse to let us board the bus because we have luggages.In the end, we need to take a cab to the hotel by ourselves. Only at the hotel, the staff mentioned that there are actually 2 types of Grand Lisboa buses. This misunderstanding could have been easy avoided if the driver directed us to the "correct" bus to the Grand Lisboa hotel.

Reviewed May 25, 2012

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8.7
Excellent
Gregory from United States
Couple
Deluxe Twin
Stayed 2 nights in September 2013

The best hotel I ever stayed in”

5 star service and luxury on the side of Macau you want to stay

Fantastic hotel in every way. The room, the staff, the location...I can't say enough. We almost booked at the Venetian and I'm so glad we didn't. First time travelers want to be on the other side near all the attractions, cafes, shopping, St Paul ruins, Senada Square, nightlife, etc. The other side with the Venetian, Galaxy Hotel, Hard Rock, etc doesn't have much to offer outside of the hotels and casinos. The Grand Lisboa is in a perfect location and there are shopping and restaurants all around. We had a corner room and the bathroom alone was worth the stay. Jacuzzi, sauna, regular shower, cascade rain shower and shower steamer all in one giant bathroom just blew us away. Also a great staff, free WiFi and very comfortable beds. Even if you don't stay at the Grand Lisboa, stay on that side of Macau and take the free shuttles to the other casinos across the bridge. That's what we did. You won't regret it. Oh...if your budget allows, also see the "House of Dancing Water" show at the City of Dreams complex. It was fantastic.

Reviewed October 08, 2013

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10.0
Exceptional
Robert from Netherlands
Solo traveler
Stayed 3 nights in June 2010

Flawless”

* No Check in / Check out line * No "Nickle & dime"-ing. * Friendly helpfull staff.
None... Really

I had a great time in Vegas last year. Macau this year absolutely crushed that experience. The Grand Lisboa and Macau delivered everywhere. No long queues at immigration. Easy transport from Hong Kong to Macau. Super fast check in. And an equally easy check out. I really liked the staff attitude: They just did their jobs, really well. Without a doubt the Grand Lisboa is not the cheapest place to stay in Macau, but in return you get a hassle free environment and you can focus a full hunderd percent on your vacation.

Reviewed June 17, 2010

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9.7
Exceptional
Shane from Australia
Solo traveler
Stayed 1 night in June 2011

Best 5 Star experience one could expect!”

Too many to mention - but rooms are luxurious and the staff are VERY attentive especially to Westerners

Having never been to Macau I can say the Grand Lisboa definately made my stay. The hotel staff (especially the Concierge) anticipate your every move and I was delighted to be upgraded upon checkin! This hotel is clearly aimed at the 'High Rollers' wanting a 5 star experience while they use the Casino but I must say that even in you arent into Casinos its definately the place to go if you just want to be pampered and enjoy yourself. Restaurants (and food) are great, too many in-room complimentaries to mention but they include Wi-Fi & Mini Bars, a leather shopping bag and umbrella to name a few. Tv's in the bathroom & toilet, a jacuzzi, rain shower and steam room. Hotel is central & within walking distance to major sights, shopping and eating and the views across to Taipo and the lake are magnificent. Would highly recommend this experience!

Reviewed June 15, 2011

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8.7
Excellent
Adrianus from Indonesia
Business traveler
Stayed 1 night in December 2009

Best Stay at Grand Lisboa Hotel”

It's location, interior & exterior , facilities, the room
I think this hotel don't have any weaknesses

I rarely go to Macau and at the first stayed at grand lisboa hotel, I am like it because the location very strategis and designed with otomatic system. besides that it designed with beautiful interior and exterior which made me comfortable stay there (especially for the room & the lobby). The facilities there are support me if needed. It's near from the airport, Wyns & Starworld Casino. I said to all my friends who want to go to macau stay at Grand Lisboa Hotel, it make comfortability...

Reviewed December 08, 2009

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10.0
Exceptional
mariesu from Philippines
Couple
Stayed 3 nights in June 2009

the best hotel ever”

The room of Grand Lisboa was the best among the rest. It was really perfect for a couple to stay with.
I think i have nothing to say just continue the good quality of serving the guest.

Grand Lisboa Hotel, is the center of Macau wherein you can go to any places that is accessible for shopping center, restaurants, souvenir shops...etc I like the place a lot cause they have attraction when you enter inside the hotel. There hotel was so elegant and they have lots of guests checking in because of a perfect ambiance. The rooms were very unique and high tech and i love staying there spending my time just to sleep. . .hehehe I will recommend this to my friends and relatives..I'll be back soon and stay there again.

Reviewed July 02, 2009

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10.0
Exceptional
Daniel from Philippines
Family with young children
Stayed 2 nights in July 2011

Best hotel in Macau! I tried other hotels in Macau”

Near Senado Square. Excellent rooms

they have the best buffet in town. senado square and ruins of st. paul is just walking distance from the hotel. the hotel has the best buffet in town.. the noodles and congee restaurant is a good place too. i will definitely come back here. the rooms are so unique. the service is excellent. free mini bar and wifi. free shuttle service from macau ferry terminal. as soon as we arrive the ferry port, staff from grand lisboa are welcoming us to macau n guided us to the bus station. hopefully we will be back by next year

Reviewed August 02, 2011

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10.0
Exceptional
Yishi from Taiwan
Family with young children
Deluxe Twin
Stayed 2 nights in February 2015

Luxury hotel with very good service”

great view, very good facility and excellent restaurants.

Our family enjoyed a very wonder trip in Grand Lisboa Hotel. Staff gave us a free promotion of deluxe lake view room at the 27th floor. The room is very clean and comfy with sauna and massage tub. All beverages are free to drink. Its location is perfect, nearby the most famous spots in Macau, just 10-20 minutes walk. There are several very good restaurants in hotel so you don't have to worry where you should dine.

Reviewed February 18, 2015

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8.7
Excellent
Raymond from Canada
Couple
Stayed 1 night in July 2010

Grand Lisboa”

Central location, huge gaming selection, service, free items: umbrella, leather tote bag, bar fridge drinks
Lack of taxi services, food not of the best quality, gaming dealers not friendly, lack of Portuguese foods

The Grand Lisboa is definately a hotel I would stay at again. The location is ideal for walking to either the shopping side or port side to other casino hotels. Structurally within the places we went to Macau there are many influences of its Portuguese past but we were a little disappointed that there was not enough of that selection of food that we were seeking. Gaming was a pleasure despite the dealers being somewhat robotic. The most amusing part of our trip was walking over the the neighboring regular Lisboa hotel and watching the parade of female hostesses offering their services within the arcade of the hotel.

Reviewed July 31, 2010

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9.3
Exceptional
Harkanwar from India
Group
Deluxe Twin
Stayed 1 night in August 2012

The best hotel with the best rooms.”

Outstanding view, stunning over the top hotel room.

i have stayed in many hotels. i have been to las vegas many times but this was my first stay in macau. we chose the grand lisboa cause a friend had said it was state of the art. we were shocked by how gorgeous the hotel was. the rooms were only better. clean, tidy, five point surround sound, superb view from the 26th floor, outstanding double beds, amazing decor, wonderful steam bath, great shower, great condiments for bath, the casino was flabbergasting, there is not one flaw. loved it. easily the best hotel i have stayed in.

Reviewed August 10, 2012

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9.0
Exceptional
TING from Hong Kong SAR, China
Couple
Corner King
Stayed 1 night in June 2012

Grand, 5-Star Hotel”

Elegant and Classy

The Grand Lisboa Hotel is located in the central area in Macau, the hotel is a 5-star one, everything is very nice, the hotel offer free Wifi service, as well as complementary drinks inside the refrigerator. The room is deluxe, classy and it deserves to be a top ranked hotel in Macau.

Reviewed June 28, 2012

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9.0
Exceptional
Lee from Singapore
Couple
Stayed 1 night in April 2015

Luxury hotel that i highly recommend to everyone!”

Clean, fantastic room facilities n luxury room!

We love Grand Lisboa Macau! I and my husband enjoyed to the max with the luxury facilities in our Deluxe Corner room - Steam bath room + Sauna + Jacuzzi + Outdoor garden + twice room service daily (morning - Day bed setting & evening - night bed setting) + Hermes toiletries and etc.... Highly recommend to everyone and definately worth for what we paid! P.S: Thanks so much for the complimentary birthday cake to me even we are not stay in this hotel on my actual birthday, but is 2 days after!

Reviewed May 05, 2015

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9.7
Exceptional
Tuan from Australia
Group
Stayed 1 night in July 2010

Grand Lisboa”

Very friendly staff, very. very, very comfortable bed, free mini bar, free internet, designer toiletries, free leather bag, free slippers, very convenient location
Room a bit pricey, breakfast not included with room

Grand Lisboa is something everyone should experience for at least one night in Macau. The staff were really friendly and I loved how most things in the room were complimentary (i.e. minibar/umbrella/slippers). The beds were really comfortable, we slept in till 3pm, 2 hours past late check-out, but still the hotel staff were ok with that.

Reviewed July 27, 2010

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8.7
Excellent
charles from Singapore
Family with teens
Stayed 1 night in June 2010

Grand Lisboa Hotel”

Central location with friendly staff
airconditioning in the room was not working well

This was my second visit to Macau and my second stay at Grand Lisboa. On both occasions, we were given complimentary upgrades to better rooms. My family and I were generally impressed with the friendly service rendered by the hotel staff. We were specially impressed with the service level shown to us at the Kitchen. Given its central location,it facilitated easy access to the various tourist spots within the city.

Reviewed June 25, 2010

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9.7
Exceptional
Aaron from Australia
Couple
Stayed 1 night in January 2010

Great service, excellent facilities”

Service Wifi Decor Restaurants Casino Poker
Needs a relaxing common area / public bar outside the casino floors.

As a poker player on the road, the Grand Lisboa Macau is simply the best place the stay in Macau. Completely affordable five star accommodation in the Macau city area. The position is excellent, facilities top-notch, and the restaurants are simply stunning.

Reviewed January 29, 2010

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8.3
Excellent
Martin from Germany
Group
Stayed 2 nights in February 2011

Amazing Building with Luxerious Rooms”

amazing architecture

First of all the Grand Lisboa is a totally amazing building, which turns into a space Tower when it gets night and the Lightshow outside is turned on. When u are lucky enough to get a suite on the higher floors (we had 25th floor) u will be rewarded with a absolutly stunning view over Macau, because therer arn't many comparable buildings next to Grand Lisboa. The Rooms are extremly great with everything to suit your needs: superlarge king size beds, Bose Surround System, large flat, free minibar (dont forget to leave the empty bottles), complimentary everything everywhere :)..... Bathroom is amazing: whirlpool, superlarge shower with steam bath/sauna, TV in bathroom mirror and even in toilet... Everything of course very clean and well prepared

Reviewed February 28, 2011

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10.0
Exceptional
Dennis from Philippines
Couple
Stayed 2 nights in November 2009

Memorable experience.”

The hotel room is great very big and high-tech. Bed is big, soft and very comfortable. The LCD TV is magnificient you could adjust the angle of the screen thru your remote. It comes with free hotel movies all day. Mini bar is free and they refill it everyday. They have a separate jaccuzi, rain shower, turkish steam and toilet. They even have a lcd tv inside the bathrom and a separate tv inside the toilet.
Wish they would have a bigger shuttle bus for persons with big luggages

This hotel is definitely the best hotel we stayed at. The hotel room is state of the art. Everything is automatic. The location of the hotel is very convinient. Located at the heart of Macau city,, just 10 min walk to Senado square and 10 min taxi drive to Macau Tower. It's accross Wyns and 3 blocks to MGM and Starworld Casino. The structure of the hotel is so unique and tall that it stands out from it's neighboring building you can even see it at Venetian Hotel (considering it's on the other side of the island) or at Senado Square. I would definitely stay on this hotel if I ever come back.

Reviewed November 14, 2009

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10.0
Exceptional
Barbi from Australia
Couple
Stayed 2 nights in September 2010

The Grand Lisboa Hotel Macau”

Restaurants, Spa
Absolutely nothing, impeccable.

From the moment we stepped through the front door we were blown away by the decor and the friendliness and efficient service from all the staff. Our room, with magnificent views was to die for, having seen The Grand Lisboa Hotel last year (from outside only) it truly lived up to our expectations and more. Our only wish was to have spent more time there & exploring a little more of Macau's history. We look forward to a return visit in the near future. My husband's birthday on our departure date was celebrated in "The Kitchen" restaurant, magnificent, the food superb, the wine list amazing and the birthday cake they made for him as a surprise. All very special. Thank-you

Reviewed September 26, 2010

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10.0
Exceptional
Yuen from Hong Kong SAR, China
Couple
Superior King
Stayed 1 night in June 2017

Best hotel that ever exists”

One word - FLAWLESS Been to so many hotels in the world and grand Lisboa is def one of the best for this price! The steam bath and the jacuzzi are the major reason why I chose grand Lisboa. Didn't disappoint me. Was totally impressed. The service is excellent... also the staff are polite and speak good Cantonese mandarin and english. The hotel literally has everything you want. Awesome experience. Would def come back!

Reviewed June 12, 2017

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7.3
Very good
TING from Hong Kong SAR, China
Business traveler
Deluxe Twin
Stayed 1 night in May 2012

Very grand and elegant room, but customer service ”

Elegant room, HD TV, Free Drinks in room

the grand lisboa hotel is located in center of macau city area, this is my first time to stay in the hotel. the room are in top class with hdtv, free wifi, free drinks..etc the room is very comfortable it is nearly the best in macao however, customer service is far beyond the standard of other hotel. they only offer one set of bath gel and shampoo in the washroom, but we have 2 males (with my colleague) living in the room ,so i called the house keeping to request for another set of the bath gel & shampoo but they rejected my request ! the said the bath gel can be shared by 2 people and not willing to give me another set. i told them every of other hotel i stayed in macau will be happy to give me that, but the housekeeper told me they are grand lisboa and they cannot offer that. i feel it is very impolite and i am shocked by his answer! in short, the room is really perfect, but the customer service is not proportional to it and it is really very bad

Reviewed May 18, 2012

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