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View, Grand Malaka Ethical Hotel in Palembang
Superior (Double Or Twin) - Bed, Grand Malaka Ethical Hotel in Palembang
a bedroom with a large bed and a large window, Grand Malaka Ethical Hotel in Palembang
a living room filled with furniture and a table, Grand Malaka Ethical Hotel in Palembang
Lobby, Grand Malaka Ethical Hotel in Palembang
Interior view, Grand Malaka Ethical Hotel in Palembang
Swimming pool [outdoor], Grand Malaka Ethical Hotel in Palembang

Removed from saved list

8.1

Excellent

130 reviews

130 reviews

See map
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Benteng Kuto Besak 1.7 km
Palembang Icon 4.7 km
G Art Studio 4.9 km
Great Mosque of Palembang 5.1 km
Monpera 5.3 km
Ampera Bridge 5.5 km
Kambang Iwak Besak Park 5.7 km
Kemaro Island 6.6 km
Jakabaring Sport Complex 9.0 km
Al-Qur'an Al-Akbar 10.4 km
Nearby landmarks
PUSKESMAS 240 m
Palembang Trade Center (PTC) 860 m
Lotte Mart 990 m
Alfamaret 1.4 km
Pukesmas Bukit Sangkal 1.5 km
Benteng Kuto Besak 1.7 km
Palembang Golf Club 1.8 km
Rumah Sakit Bersalin Aszahra 1.9 km
Taman Lalulintas 1.9 km
Tanah Kosong 2.2 km

Grand Malaka Ethical Hotel

Jalan Malaka II no 5, Ilir Timur, Palembang, Indonesia, 30114 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Ilir Timur part of Palembang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ampera Bridge. Restaurant and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Front desk [24-hour]

Free airport transfer

Air conditioning

Currency exchange

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Swimming pool [outdoor]

Restaurants

Your dates are popular among travelersUsers are booking a place in Palembang every 2 minutes on Agoda.com
Value for money8.4
Distance to city center5 km
Location rating8.0
Nearest airportSultan Mahmud Badaruddin II Airport (PLM)
Distance to airport8.8 km

Rooms available at Grand Malaka Ethical Hotel

Very good
Room comfort & quality

7.6

Superior (Double Or Twin)
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with Pool Access
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Family - 2 Queen Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 queen beds
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Standard - 1 Person Only
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 semi double bed
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Deluxe Family
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Junior Suite
...
  • Room size: 22 m²/237 ft²
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Suite Family Room Only - Saleprise
...
  • Room size: 28 m²/301 ft²
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Junior Suite breakfast independence day
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Malaka Ethical Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Malaka Ethical Hotel?

For those who wish to drive their own cars, Grand Malaka Ethical Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Palembang with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Grand Malaka Ethical Hotel?

Grand Malaka Ethical Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Grand Malaka Ethical Hotel?

Grand Malaka Ethical Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Malaka Ethical Hotel?

Restaurants including Pagi Sore, Bakmi Aloi and Ayam Bakar Wong Solo are popular in Grand Malaka Ethical Hotel’s neighborhood which is known as Ilir Timur.

What popular shopping places are close to Grand Malaka Ethical Hotel?

Shopping options in Grand Malaka Ethical Hotel’s Ilir Timur neighborhood include Palembang Trade Center (PTC).

What are popular attractions near Grand Malaka Ethical Hotel?

Guests at Grand Malaka Ethical Hotel can easily visit Benteng Kuto Besak, G Art Studio and Museum Balaputradewa located in the Ilir Timur area.

What popular natural sightseeing spots are close to Grand Malaka Ethical Hotel?

Grand Malaka Ethical Hotel’s nearby natural sights include Mount Besar and Mount Patah located in the same Ilir Timur area.

See map

Explore the neighborhood

Property ranking|Compared to 259 Palembang properties
See all rankings
Room comfort score
7.6/10
Value for money score
8.4/10
Service score
8.3/10
Room size
18 sqm.
Better than
97
%
of Palembang properties
Better than
78
%
of Palembang properties
Better than
78
%
of Palembang properties
Bigger than
78
%
of Palembang properties
Overall rating:

8.1

Excellent
130 reviews
Cleanliness
8.1
Facilities
7.8
Location
8.0
Read all reviews >
More about Grand Malaka Ethical Hotel

More about Grand Malaka Ethical Hotel

Grand Malaka Ethical Hotel

Make everyday special with all that Palembang has to offer with a stay at Grand Malaka Ethical Hotel.
All offerings provided by Grand Malaka Ethical Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Palembang is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including express check-in or check-out and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Malaka Ethical Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Malaka Ethical Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Grand Malaka Ethical Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms.
At Grand Malaka Ethical Hotel you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Malaka Ethical Hotel. Don't forget to make a visit or two to the hotel's pool. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Don't miss out on all that Palembang has to offer! An island is the ultimate getaway, and you can find yourself on one at Kemaro Island which is just 6.6 km away. Be sure to visit Benteng Kuto Besak located 1.6 km away, an item on every checklist of those who travel to Palembang.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Palembang.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Internet

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
Restaurants on site
malaka resto
  • Menu: A-la-carte

Location

Jalan Malaka II no 5, Ilir Timur, Palembang, Indonesia, 30114
Excellent
Location

8

Airports
  • Sultan Mahmud Badaruddin II Airport (PLM)
    8.8 km
  • Depati Amir Airport (PGK)
    175.8 km
Public transportation
  • Garuda Dempo Station
    3.8 km
  • RSUD Station
    3.9 km
Hospital or clinic
  • PUSKESMAS
    240 m
Shopping
  • Palembang Icon
    4.7 km
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Benteng Kuto Besak
    1.7 km
  • Palembang Icon
    4.7 km
  • G Art Studio
    4.9 km
  • Great Mosque of Palembang
    5.1 km
  • Monpera
    5.3 km
  • Ampera Bridge
    5.5 km
  • Kambang Iwak Besak Park
    5.7 km
  • Kemaro Island
    6.6 km
  • Jakabaring Sport Complex
    9.0 km
  • Al-Qur'an Al-Akbar
    10.4 km
Nearby landmarks
  • PUSKESMAS
    240 m
  • Palembang Trade Center (PTC)
    860 m
  • Lotte Mart
    990 m
  • Alfamaret
    1.4 km
  • Pukesmas Bukit Sangkal
    1.5 km
  • Benteng Kuto Besak
    1.7 km
  • Palembang Golf Club
    1.8 km
  • Rumah Sakit Bersalin Aszahra
    1.9 km
  • Taman Lalulintas
    1.9 km
  • Tanah Kosong
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 IDR
  • Distance from city center5 km
  • Travel time to airport (minutes)15
The property
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 48
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2013
Parking
  • Daily parking fee0 IDR

Reviews of Grand Malaka Ethical Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities7.8
Location8.0
Room comfort and quality7.6
Service8.3
Value for money8.4
High score for Palembang
Rating
9+ Exceptional (14)
8-9 Excellent (8)
7-8 Very Good (9)
6-7 Good (4)
<6 Below Expectation (10)
Time of the year
Mar - May (16)
Jun - Aug (11)
Sep - Nov (9)
Dec - Feb (9)

Show reviews that mention 

Showing 45 verified guest comments
123
9.3
Exceptional
Paola from Philippines
Solo traveler
Standard - 1 Person Only
Stayed 2 nights in March 2016

Amazing staff!”

staff, breakfast, value for money

I would like to commend the staff here at Grand Malaka for giving me a wonderful experience at the hotel. The place is a little bit far from the Ampera Bridge where most of the establishments are, but it would only take a cheap Go-Jek ride to reach it. Initially, the wi-fi wasn't really reaching my room but Mely, the receptionist, immediately sent me a wi-fi repeater right there in my room. Nanda was kind enough to show me the rooftop so I can see if I can observe the Gerhana Matahari from there. Intan was very nice too, including the guy (also from the hotel) who accompanied me when I bought my simcard. Not to be so biased, the coldest temperature in my room says 17degC, but definitely it felt only 25 to me. I should know because I already feel cold at 25degC so yea, check the aircon first before settling into the room.

Reviewed March 11, 2016

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Dear Mrs., Paola Warm greetings from Grand Malaka Ethical Hotel Thank you for taking the time to review us during your visit to our hotel. We care deeply about the satisfaction of all our guests and your rivals are very valuable to us. This is what makes us able to ensure and improve the quality of the services we want to offer to our guests. I thank you for your continued support and hope we will be happy to serve you again in the future. Best regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
10.0
Exceptional
rizky from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in April 2018

feels like 4star hotel”

the staff were really helpfull and friendly, the room was clean and the breakfast was delicious, even this hotel is cheap but the service was really good, they have pool, even not good as 5 star hotel pool but its enough just for relax and play for the kids. we've a very pleasant experience with this hotel, soon we'll use this hotel again when we visit palembang

Reviewed April 09, 2018

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Dear Mr, Rizky Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan review terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan rivew Anda sangat berharga bagi kami. Hal inilah yang membuat kami bisa memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi dikemudian hari. Hormat kami, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
6.4
Good
yanto from Indonesia
Business traveler
Superior (Double Or Twin)
Stayed 1 night in March 2017

Just stay for sleep after work, as it is near to my work place in Palembang”

As I just need a place to sleep after work, this hotel is enough for me. They provide good wifi connection, friendly staff, and not far from my work place in Palembang city.

Reviewed March 24, 2017

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Dear Mr, yanto Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 01, 2020
Grand Malaka Ethical Hotel
3.6
LATIFAH from Singapore
Family with teens
Family - 2 Queen Beds
Stayed 1 night in December 2016

dissapointed”

the worst hotel i ever been, very dirty and old, aircon not working very hot. toilet very very dirty. hotel included breakfast but they put fron 6 to 10 am but when we go down for breakfast at 8.50am there's nothing to eat they said no more breakfast.

Reviewed January 14, 2017

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Dear Mrs, Latifa Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
7.2
Very good
Thabiso from United Kingdom
Solo traveler
Single Room
Stayed 2 nights in August 2016

Very good”

Great service. Friendly staff. Good food. Location, not so good.

Reviewed August 16, 2016

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Dear Mr, Thabiso Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
5.6
Ismet from Indonesia
Family with teens
Family - 2 Queen Beds
Stayed 1 night in November 2018

nice and leisure hotel at central city”

there is garden and same time mosquitos came to the room

Reviewed November 05, 2018

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Dear Mr, Ismet Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 01, 2020
Grand Malaka Ethical Hotel
10.0
Exceptional
rosmaini from Malaysia
Solo traveler
Superior (Double Or Twin)
Stayed 1 night in June 2016

good”

good

Reviewed December 01, 2016

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Dear Mrs., Rosmaini Warm greetings from Grand Malaka Ethical Hotel Thank you for taking the time to review us during your visit to our hotel. We care deeply about the satisfaction of all our guests and your rivals are very valuable to us. This is what makes us able to ensure and improve the quality of the services we want to offer to our guests. I thank you for your continued support and hope we will be happy to serve you again in the future. Best regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
7.6
Very good
benny from Indonesia
Business traveler
Standard - 1 Person Only
Stayed 1 night in June 2016

Very good”

Very good

Reviewed August 22, 2016

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Dear Mrs. Benny Terima kasih telah memilih Grand Malaka Ethical Hotel sebagai akomodasi Anda saat berada di Palembang Kami senang mengetahui bahwa Anda telah menikmati setiap bagian dari waktu tinggal Anda bersama kami. dan kami mohon maaf jika tim kami tidak sepenuh nya memenuhi exspektasi anda selama tinggal bersama kami, team kami berkewajiban untuk memberikan pengalaman yang menyenangkan dan berkesan bagi setiap tamu yang tinggal bersama kami, dengan baik dan keramahan yang tulus. Saya harap kami memiliki kesempatan untuk menyambut Anda kembali dalam waktu dekat. Salam hangat, Kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
6.0
yohanes from Indonesia
Solo traveler
Single Room
Stayed 1 night in March 2018

basic hotel”

it is ok if you just need to sleepover

Reviewed April 08, 2018

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Dear Mr, Johanes Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
8.0
Excellent
achmad from Indonesia
Business traveler
Superior (Double Or Twin)
Stayed 1 night in October 2016

Bagus”

Bagus

Reviewed November 01, 2016

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Dear Mr, achmad Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan penilian terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan penilaian Anda sangat berharga bagi kami. Hal ini memungkinkan kami untuk memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi dikemudian hari. Hormat kami, kusyant

Responded February 02, 2020
Grand Malaka Ethical Hotel
5.6
indarwati from Indonesia
Couple
Superior (Double Or Twin)
Stayed 1 night in June 2016

Little bit creepy ”

Not too clean

Reviewed June 20, 2016

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Dear Mrs Indrawati Warm greetings from Grand Malaka Ethical Hotel. Thank you very much for choosing the Grand Malaka Ethical Hotel for your recent accommodations and for taking the time to write a review as our input. We apologize for making it very uncomfortable for you and your family when you stay, however we always appreciate our customer input to help improve our services to provide the best customer experience. It is our hope that we can make up for your disappointment on our next visit at Our Hotel. Until then we send our best wishes to you. Kind regards, kusyanto

Responded February 02, 2020
Grand Malaka Ethical Hotel
8.7
Excellent
Jun from Japan
Solo traveler
Standard - 1 Person Only
Stayed 1 night in March 2016

快適でサービスも良く最高。”

親切。清潔。サービス。

スタッフの対応がとても親切でした。常に清掃をしていたので清潔で快適に過ごせました。フリードリンクやビュッフェ形式の朝食もついていてサービスも良かったです。低価格のホテルとしてはエアコンもあり、テレビもあり、ホットシャワーもありで最高だと思います。私はあまり気になりませんでしたがあえてマイナス評価をあげるとすれば場所が分かりにくくて市内中心地から少し距離があるのと私が宿泊した部屋には洗面台が無かったので歯磨き等はシャワーの切り替えのところの水道口を使用しなければならないことぐらいです。

Reviewed March 13, 2016

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大切なお客様へ グランドマラッカエシカルホテルからの温かい挨拶 当ホテルへのご訪問中、お時間を割いていただきありがとうございます。私たちはすべてのゲストの満足を心から大切にしており、あなたのライバルは私たちにとって非常に貴重です。これにより、お客様に提供したいサービスの品質を確保および改善することができます。 引き続きご支援いただき、ありがとうございました。また、またお役に立てれば幸いです。 心から くしゃんと

Responded February 02, 2020
Grand Malaka Ethical Hotel
8.4
Excellent
Diah from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in March 2023

Lumayan dg harga murmer”

Baik alhamdulillah buat klh, bisa berenang jg

Reviewed March 21, 2023

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10.0
Exceptional
Yuli from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in November 2022

Keluarga Kecil”

Merayakan anniversary ke 10tahun bersama keluarga kecilku 🙏

Reviewed November 06, 2022

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Dear Mrs, Yuli Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan review terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan rivew Anda sangat berharga bagi kami. Hal inilah yang membuat kami bisa memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi di kemudian hari. Hormat kami, kusyanto

Responded November 07, 2022
Grand Malaka Ethical Hotel
9.6
Exceptional
Joefrinaldo from Indonesia
Solo traveler
Superior (Double Or Twin)
Stayed 2 nights in June 2022

Sesuai dengan harga”

Bagus

Reviewed October 24, 2022

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Dear Mr, Joefrinaldo Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan review terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan rivew Anda sangat berharga bagi kami. Hal inilah yang membuat kami bisa memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi di kemudian hari. Hormat kami, kusyanto

Responded October 26, 2022
Grand Malaka Ethical Hotel
7.2
Very good
Indra from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in November 2021

Cukup nyaman buat keluarga”

Tempat nya asri...kolam nya gak terlalu dalam ..dan sedikit kurang puas sama kunci kamar susah buka tutup ☺️🙏 selebihnya pas di kantong apalagi akhir bulan mau liburan 🤣🤣🤣

Reviewed December 02, 2021

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Mr, Indra Salam hangat dari Grand Malaka Ethical Hotel. Terima kasih banyak telah memilih Grand Malaka Ethical Hotel untuk akomodasi Anda baru-baru ini dan telah meluangkan waktu Anda untuk menulis review yang membangun. kami mohon maaf karena sangat membuat anda dan keluarga tidak nyaman disaat anda menginap, namun demikian kami selalu menghargai masukan pelanggan kami untuk membantu meningkatkan layanan kami untuk memberikan pengalaman pelanggan yang terbaik. Ini adalah harapan kami bahwa kami dapat menebus kekecewaan Anda pada kunjungan berikutnya di Hotel Kami. Sampai saat itu kami mengirimkan harapan terbaik kami untuk Anda. Salam hangat, Kusyanto

Responded January 16, 2022
Grand Malaka Ethical Hotel
8.0
Excellent
Elvin from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in March 2021

Ada rupa ada harga tp harga TDK berbanding fasilitas”

Tempatnya bagus, untuk liburan bersama keluarga tp kamarnya kecil dan fasilitas kurang

Reviewed March 14, 2021

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Dear Mr, Elvin Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan review terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan rivew Anda sangat berharga bagi kami. Hal inilah yang membuat kami bisa memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi dikemudian hari. Hormat kami, kusyanto

Responded March 15, 2021
Grand Malaka Ethical Hotel
8.4
Excellent
Ananda from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 2 nights in December 2022

Hotel unik”

Hotelnya unik, desainnya etnik, sarapan kurang, kolam renang lumayan

Reviewed December 31, 2022

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Mrs, Ananda Salam hangat dari Grand Malaka Ethical Hotel. Terima kasih banyak telah memilih Grand Malaka Ethical Hotel untuk akomodasi Anda baru-baru ini dan telah meluangkan waktu Anda untuk menulis review yang membangun. kami mohon maaf karena sangat membuat anda dan keluarga tidak nyaman disaat anda menginap, namun demikian kami selalu menghargai masukan pelanggan kami untuk membantu meningkatkan layanan kami untuk memberikan pengalaman pelanggan yang terbaik. Ini adalah harapan kami bahwa kami dapat menebus kekecewaan Anda pada kunjungan berikutnya di Hotel Kami. Sampai saat itu kami mengirimkan harapan terbaik kami untuk Anda. Salam hangat, Kusyanto

Responded January 02, 2023
Grand Malaka Ethical Hotel
8.8
Excellent
Mukhlis from Indonesia
Family with young children
Superior (Double Or Twin)
Stayed 1 night in December 2022

Kesan”

Lumaya berkesan, kolam anak kecil jarang di bersihkan, kurang staf bagian kebersihan di area kolam

Reviewed December 22, 2022

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Mr, Mukhlis Salam hangat dari Grand Malaka Ethical Hotel. Terima kasih banyak telah memilih Grand Malaka Ethical Hotel untuk akomodasi Anda baru-baru ini dan telah meluangkan waktu Anda untuk menulis review yang membangun. kami mohon maaf karena sangat membuat anda dan keluarga tidak nyaman disaat anda menginap, namun demikian kami selalu menghargai masukan pelanggan kami untuk membantu meningkatkan layanan kami untuk memberikan pengalaman pelanggan yang terbaik. Ini adalah harapan kami bahwa kami dapat menebus kekecewaan Anda pada kunjungan berikutnya di Hotel Kami. Sampai saat itu kami mengirimkan harapan terbaik kami untuk Anda. Salam hangat, Kusyanto

Responded January 02, 2023
Grand Malaka Ethical Hotel
9.6
Exceptional
Fajar from Indonesia
Group
Family - 2 Queen Beds
Stayed 3 nights in December 2022

Exceptional”

Suasana nya tenang, full murotal masyaallah , stafnya ramah2, semuanya baik, semoga semakin berkah

Reviewed December 05, 2022

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Dear Mr, Fajar Salam hangat dari Grand Malaka Ethical Hotel Terima kasih telah meluangkan waktu memberikan review terhadap kami selama kunjungan Anda di hotel kami. Kami sangat peduli dengan kepuasan semua tamu kami dan rivew Anda sangat berharga bagi kami. Hal inilah yang membuat kami bisa memastikan dan meningkatkan kualitas layanan yang ingin kami tawarkan kepada para tamu kami. Saya berterima kasih atas dukungan Anda yang berkelanjutan dan harapan kami dengan senang hati melayani Anda lagi di kemudian hari. Hormat kami, kusyanto

Responded December 05, 2022
Grand Malaka Ethical Hotel
123
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