Grand Margherita Hotel
Superior Grand Margherita Hotel
Facilities Grand Margherita Hotel
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8.3
Excellent
7.9% this month
/10
(6796 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Mohamed Yahia & Sons80 m
  • Popular Book Co120 m
  • Sarawak Plaza120 m
  • Standard Chartered Bank120 m
  • Maybank150 m
  • Cat City230 m
  • Mojo240 m
  • Grappa250 m
  • Monkeebar260 m
  • Miami260 m
  • Free Wi-Fi
    2017

    Grand Margherita Hotel

    Jalan Tunku Abdul Rahman, P.O.Box 2362, Kuching City Center, Kuching, Malaysia, 93100 - See map
    "Excellent location, pretty within walking distance to most places with lots of good eat."
    Yansy - January 7, 2019
    Exceptional reputation
    Recommended by 95% of guests
    Fantastic breakfast
    84% positive mentions
    • Located in heart of Kuching

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 140 times | 13 travelers are looking at this property right now

    Property ranking|Compared to 612 Kuching properties
    See all rankings
    Room comfort score
    7.9/10
    Location score
    9.0/10
    Couples review score
    8.4/10
    Room size
    31 sqm.
    Better than
    96
    %
    of Kuching properties
    Better than
    95
    %
    of Kuching properties
    Better than
    93
    %
    of Kuching properties
    Bigger than
    92
    %
    of Kuching properties
    Value for money8.3
    Location rating9.0
    Nearest airportKuching International Airport (KCH)
    Distance to airport8.0 km

    Rooms available at Grand Margherita Hotel

    7.9
    Very good
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior (Best Available Rate)
    Superior (Best Available Rate)
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 semi double beds or 1 kin...
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    Junior Suite with Breakfast
    Junior Suite with Breakfast
    ...
    • Room size: 55 m²/592 ft²
    • River view
    • 1 king bed
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    Executive Room with Breakfast Included
    Executive Room with Breakfast Included
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 double beds or 1 king bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Twin Executive
    Twin Executive
    ...
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      Double Executive
      Double Executive
      ...
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        Double Standard
        Double Standard
        ...
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          Shared bed - De Luxe
          Shared bed - De Luxe
          ...
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            0B
            0B
            ...
              Enter dates to see prices

              What people love about Grand Margherita Hotel

              • 8.4
                Excellent
                Location

                "Location is perfect, in the middle of town"

                Ivy

                |

                January 14, 2019

              • 10.0
                Exceptional
                Location

                "The location was good."

                Firdaus

                |

                December 14, 2018

              • 7.6
                Very good
                Location

                "Near to malls, food places and waterfront."

                eric

                |

                December 15, 2018

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              More about Grand Margherita Hotel

              More about Grand Margherita Hotel

              8.4
              Excellent

              "I stayed in a king sized bed Deluxe room Pros - Room was ver..."

              Nazurah

              |

              January 11, 2019

              An overview

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              What they offer

              7.2
              Very good
              Spaciousness

              "The room is big enough, the staff was friendly, i having a r..."

              Wing K.

              |

              December 20, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Grand Margherita Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (6796)Booking.com Reviews (2033)
              8.3
              /
              10
              Excellent
              7.9% this month
              Cleanliness8.2
              Facilities8.1
              Location9.0
              Room comfort and quality7.9
              Service8.2
              Value for money8.3
              Rating
              9+ Exceptional (1074)
              8-9 Excellent (750)
              7-8 Very Good (1084)
              6-7 Good (385)
              <6 Below Expectation (351)
              Time of the year
              Mar - May (827)
              Jun - Aug (989)
              Sep - Nov (941)
              Dec - Feb (887)
              All guests (6796)
              All room types
              All languages

              Show reviews that mention 

              Showing 3643 verified guest comments
              12345
              8.4
              Excellent
              Rebecca from Malaysia
              Group
              Deluxe Room
              Stayed 3 nights in July 2019

              Just okay”

              You can get better room at this price in kuching. Try cek out other hotel. I ask for non smoking, yet the floor that i get reek with smoke smell. You need to ask for river view tho, if not they ll give you the room with car park building view. Overall, my stayed a bit disspointed. Will not book here again.

              Reviewed July 12, 2019
              7.2
              Very good
              nirmalatha from Malaysia
              Group
              Superior (Best Available Rate)
              Stayed 3 nights in July 2019

              Change in Management”

              When we come to Kuching, the first thing in our mind for hotel is always Grand Margherita because of their hospitality and also the most amazing is their welcome drink (sprite with lemon) which is always left at the lobby so that everyone could quench their thirst. This time my visit was disappointed as I was shocked to see Teh Madu Limau which I believe not everyone will be enjoying it especially tourist from foreign country. The worst incident was my brother's room was not cleaned on the second day of our stay and it was just left unattended. I was understand that the changes was done done by the new GM from Kelantan for his comfort. Please do look into this as tourist will decide to go to other hotels all though the location is very convenient.

              Reviewed July 22, 2019
              8.4
              Excellent
              Kethy from Brunei Darussalam
              Couple
              Superior (Best Available Rate)
              Stayed 2 nights in July 2019

              Good location & Comfortable room”

              Excellent location, spacious & clean room, walking distance to bars, restaurants, mall & waterfront. Good variety of breakfast.

              Reviewed July 24, 2019
              10.0
              Exceptional
              DAYANA from Malaysia
              Couple
              Superior
              Stayed 1 night in July 2019

              Enjoy”

              Enjoy

              Reviewed July 22, 2019
              8.4
              Excellent
              Nor from Malaysia
              Group
              Superior
              Stayed 3 nights in April 2019

              Excellent”

              1) Need more variety or change menu everyday except for laksa & egg station as they serve same menu, quit boring if u stay more than 1 night 2) cant combine bed as they build in bedside table in the middle...love the river view from my room & laksa sarawak 3) they need to repair shower as rain shower leaking & water pressure too slow 4)walking distance to waterfront & main bazar

              Reviewed May 01, 2019
              7.6
              Very good
              King from Australia
              Couple
              Superior
              Stayed 3 nights in June 2019

              Good location”

              Only 3 things I like on this hotel. 1) location is great with all eating place and waterfront right beside you. 2) the view is superb overlooking the Sarawak river and 3) great reception check in and concierge staff who are helpful and friendly. What i didn’t like was 1) everything is like falling apart in the room. Looks modern but everything is fragile due to the terrible renovation, 2) housekeeping not thoroughly clean everything. My 2 cups always had coffee stains from the previous day, 3) windows were dirty which spoiled the spectacular view of the river and 4) staff were really passive in cleaning up the tables after the guests left during breakfast at the cafe, very slow.

              Reviewed June 30, 2019
              4.4
              Jacelin from Singapore
              Group
              Superior
              Stayed 1 night in March 2019

              Disappointing”

              Brought 4 elders to stay here, 3 rooms for 1 night. Told the hotel staff I don’t speak Malay at the first instance when she started speaking Malay to me (because I am not Malaysian and not from peninsula Malaysia), but she kept replying me in Malay. Asked me to pay extra money if I wish to check in to the room earlier (I was just 1 hour before the check in time and was super annoyed by her replies to me in Malay). I have nothing against Malay or Malaysian but since it is a hotel industry, please expect non-Malay speaking guests. The Manager who helped us checked in when we returned from lunch later was much better. Hotel was very packed with screaming children in lobby. Swimming pool was small at level 1 - no privacy because anyone can enter the hotel lobby and watch guests swim and people who walked past the hotel along the river can also see swimming guests. I ended up not using the pool. Bad service at the breakfast buffet too. No staff at the live station to take orders for the noodles and eggs. My parents didn’t even know they can order the laksa and eggs. Food not refilled, I asked for the half boiled eggs and roti prata which were all gone 1 hour before buffet ends. Will never stay in this hotel ever again and advise anyone to avoid it. Try Hilton instead, just across the road (nearer to top spot) and much better service.

              Reviewed June 28, 2019
              10.0
              Exceptional
              Nurdalila from Malaysia
              Group
              Superior (Best Available Rate)
              Stayed 1 night in July 2019

              Great”

              Great experience for us and the location is very good.

              Reviewed July 16, 2019
              10.0
              Exceptional
              Rahmat from Malaysia
              Business traveler
              Superior
              Stayed 1 night in January 2019

              Best hotel in central location”

              Everything is within walking distance.

              Reviewed July 23, 2019
              9.2
              Exceptional
              Safwan from Malaysia
              Family with young children
              Executive Room with Breakfast Included
              Stayed 3 nights in April 2019

              Enjoyable stay”

              We booked twin rooms, however when we arrived for check in, the receptionist told us they did not have any twin rooms left so he upgraded our room and offered us a free extra bed for our room. The room was spacious and bed was comfortable. The breakfast buffet had a large selection and the hotel was in close proximity to the river waterfront and had many restaurants nearby. Overall a very enjoyable and comfortable stay.

              Reviewed April 15, 2019
              8.0
              Excellent
              Fadilawati from Brunei Darussalam
              Couple
              Superior (Best Available Rate)
              Stayed 2 nights in April 2019

              Convenient hotel and strategic location”

              Convenient hotel and location. Walking distance to many shopping places like sports shops, fast food, souvenir shops. For seafood lovers you can go Topspot which is located at UTC building and only walking distance to reach this building and price is very affordable.

              Reviewed April 08, 2019
              8.0
              Excellent
              Elvina from Malaysia
              Group
              Superior
              Stayed 1 night in March 2019

              Good service”

              Booked this room for my cousins for their birthday staycation. Made arrangement with the hotel to prepare surprise for them in the room and happy with their effort done. It was deftly an extra ! Good location and accessible to good eating places is why I put them up there. Recommended to anyone especially if you have any events.

              Reviewed April 06, 2019
              8.8
              Excellent
              Michael from Malaysia
              Business traveler
              Superior
              Stayed 1 night in March 2019

              Beyond Expectations”

              I recently booked 3 rooms for an event we were running in Kuching. Arriving at the Hotel from checking in and throughout the 3 days and 4 nights stay we had an experience that was way above most hotels we had stayed in Sabah, Sarawak and the Peninsular. Being an event planner and consultancy we do stay in different hotels be it in the mountains of Kundasang and Camerons, seaside resorts in Morib and Port Dickson, City hotels in Malacca, Penang, JB, Ipoh and Kuching. The front desk staff were courteous and efficient, rooms were clean and spacious, the bed and pillows deserved a special mention here. Breakfast was adequate and tasty. Wherever we went in the hotel compound we were greeted with smiles and greetings. We stayed and left totally refreshed and grateful that this hotel has succeeded in giving what a guest most needs, REST and peace of mind. Thank you.

              Reviewed March 19, 2019
              9.2
              Exceptional
              Yee from Malaysia
              Group
              Superior (Best Available Rate)
              Stayed 3 nights in March 2019

              Nice location and value for price”

              Good location. A lot of restaurant/fast food nearby.. Top spot food court also within walking distance. Free parking available but subject to availability. Waterfront is just behind the hotel and good for a night scroll. Room is big and comfortable, however there is one small pillow which I not dare to use due to the smell.

              Reviewed March 18, 2019
              8.0
              Excellent
              dephanie from Malaysia
              Business traveler
              Superior
              Stayed 1 night in March 2019

              Overall is ok, just need little touch up”

              The room is good, staff also friendly my room view is the waterfront area ..the mirror a bit dirty, maybe need to clean once a week, or 3 times per week..the view from the room quite nice actually...and maybe need to provide slipper in every room..but overall is good..keep it up!

              Reviewed March 04, 2019
              9.2
              Exceptional
              Lesley from United Kingdom
              Couple
              Superior (Best Available Rate)
              Stayed 6 nights in February 2019

              Grooms in borneo”

              Well situated right on waterfront. There is a lack of tourist information in lobby., The concierge (more than one ) were very helpful and pleasant. We did not use any facilities so difficult to say what they are like. On the whole good hotel with swimming pool in excellent position

              Reviewed February 14, 2019
              8.0
              Excellent
              FANG from Singapore
              Family with young children
              Deluxe Room
              Stayed 1 night in February 2019

              Nice room at Executive Floor with river and pool view, but lounge service level has to beef up”

              Complimentary access to lounge for room at Executive Floor is good, but the staff service level would have to be improved further. Personally, I felt offended by the treatment from the senior female staff after asking some questions regarding the lounge access, she responded rather cold. Though I know she is senior, professional and know what she is doing, but courteous and same treatment to all customers are the basic expectation. I purposely booked Executive Room and paid more in order for my mum to enjoy during CNY!!

              Reviewed February 14, 2019
              8.0
              Excellent
              Wan from Malaysia
              Group
              Superior (Best Available Rate)
              Stayed 2 nights in February 2018

              Very good”

              We went there during Chinese New Year. So it was a bit crowded. However, we had a pleasant stay. Located next to the river. You can organize a river cruise. No need to take the big boats. Just the small ones will be. It costs you only a few ringgit.

              Reviewed February 13, 2019
              10.0
              Exceptional
              Aida from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in April 2019

              ALL TIME FAVOURITE”

              The first choice (always) whenever I come to Kuching. So far, not a disappointing choice.

              Reviewed July 11, 2019
              10.0
              Exceptional
              Rolland from Malaysia
              Business traveler
              Superior
              Stayed 1 night in February 2019

              good”

              good

              Reviewed July 11, 2019
              12345
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