Verified traveler reviews

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Very good



based on 2070 reviews
  • Cleanliness 7.8
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.8
  • Food/Dining 7.5
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Lim from Malaysia
Business travelers
Superior
Stayed one night in June 2016
Overall still fine.
Wifi cannot connect whole day
Reviewed June 24, 2016

Drahman from Malaysia
Solo travelers
Stayed one night in June 2016
Overall good . But room lighting , safe deposit found normally unopened at check in
Place is convenient.
Reviewed June 24, 2016

Daryl from Malaysia
Solo travelers
Superior
Stayed 2 nights in June 2016
Noisy Guest Next Door
The suite that was given was comfortable and clean and the staff were attentive and helpful to cater to my needs. However, the guest staying next door with family was too noisy and the noise level at 3am is unbearable and is affecting the sleep quality. Rooms should be refurbished with better sound proof features or the staff should do more rounds patrolling to ensure noise level are being kept low.
Reviewed June 23, 2016

Azmin from Malaysia
Business travelers
Superior
Stayed 2 nights in June 2016
Good
Everything is ok
Reviewed June 22, 2016

Azmin from Malaysia
Business travelers
Executive Room with Breakfast Included
Stayed 2 nights in June 2016
Good
All is good
Reviewed June 22, 2016

HAZROOL from Malaysia
Business travelers
Superior
Stayed one night in June 2016
Awesome
The best hotel in kuching
Reviewed June 21, 2016

Roger from Malaysia
Couples
Superior
Stayed 3 nights in June 2016
Old hotel but very nicely refurbished with modern utilities.
Very conveniently located & within walking distance from river waterfront, eateries & popular tourist sites. Good & friendly service from hotel Staff.
Reviewed June 21, 2016

KOK from Malaysia
Families with young children
Stayed 2 nights in June 2016
Value for money
We booked 2 nights hotel, it comes with newspaper which is very good location and convenient, 1 thing is hotel car park seem not enough
Reviewed June 20, 2016

Chang from Malaysia
Business travelers
Superior
Stayed 2 nights in June 2016
Terrible experience
I requested for a non-smoking room and was told that the room is non-smoking. Sadly, the room has terrible cigaratte smell. When I requested to change the room, the reception lied that the hotel was fully booked and refused to change. Upon complaining to the manager, I only managed to change to another room.
Reviewed June 20, 2016

Goei from Singapore
Business travelers
Superior
Stayed 4 nights in June 2016
slightly disappointed
cleanliness and breakfast standard had drop but staff are friendly.
Reviewed June 19, 2016


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