Grand Mercure Apartments Magnetic Island Hotel
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1 Bedroom Ocean View Apartment Grand Mercure Apartments Magnetic Island Hotel
 Grand Mercure Apartments Magnetic Island Hotel
Interior view Grand Mercure Apartments Magnetic Island Hotel
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7.3
Very good
/10
(17 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE

Grand Mercure Apartments Magnetic Island Hotel

146 Sooning Street, Nelly Bay, Magnetic Island, Australia, 4819 - See map
"Great location next to the ocean and marina."
Jarrad - May 22, 2018
Excellent comfort
8.8 room quality and comfort
Very good service
7.6 rating for service
  • Airport transfer

  • Hot tub

  • Air conditioning

  • Garden

  • Fitness center

Value for money6.5
Location rating8.5

Rooms available at Grand Mercure Apartments Magnetic Island Hotel

8.8
Excellent
Room comfort & quality
2 Bedroom Ocean View Apartment
2 Bedroom Ocean View Apartment
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 2 single beds and 1 king be...
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3-Bedroom Ocean View Apartment
3-Bedroom Ocean View Apartment
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 4 single beds and 1 king be...
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 2 single beds and 1 king be...
Enter dates to see prices
1 Bedroom Ocean View Apartment
1 Bedroom Ocean View Apartment
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 queen bed
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1 Bedroom Apartment
1 Bedroom Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior One-Bedroom Apartment
Superior One-Bedroom Apartment
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
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Standard Apartment, 2 Double Beds
Standard Apartment, 2 Double Beds
...
  • Balcony/terrace
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Standard Apartment, 2 Double Beds, Ocean View
Standard Apartment, 2 Double Beds, Ocean View
...
  • Balcony/terrace
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Standard Apartment, Multiple Beds, Ocean View
Standard Apartment, Multiple Beds, Ocean View
...
  • Balcony/terrace
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Studio
Studio
...
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    More about Grand Mercure Apartments Magnetic Island Hotel

    More about Grand Mercure Apartments Magnetic Island Hotel

    An overview

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    Most talked about facilities

    Swimming Pool
    4 mentions
    View
    Housekeeping

    What they offer

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    Food and dining

    Breakfast options

    Continental

    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    8.0
    Excellent
    From 131 reviews
    Provided by verified guests of
    Agoda Reviews (17)Booking.com Reviews (114)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.5
    Facilities5.1
    Location8.5
    Room comfort and quality8.8
    Service7.6
    Value for money6.5
    High score for Magnetic Island

    Most recent reviews for Grand Mercure Apartments Magnetic Island Hotel

    Couple
    Stayed 1 night in June 2019
    1 Bedroom Ocean View Apartment
    Review score5.6
    Great view but Staff were wonderful. Views and location awesome but the seaview apartment looks old, dirty and very tired. Won't be back.
    Anetafrom AustraliaReviewed June 03, 2019
    Family with young children
    Stayed 2 nights in May 2018
    3-Bedroom Ocean View Apartment
    Good6.8
    Great locationGreat location next to the ocean and marina. Easy access to the rest of the island.
    Jarradfrom AustraliaReviewed May 22, 2018
    Family with young children
    Stayed 3 nights in September 2016
    Review score4.8
    Nice spot, poorly maintained The apartment had a good layout in a nice position, but was poorly maintained. In the main suite, the roller blind above one main window was missing (just the bracket was left) so we needed to use a blanket as a makeshift curtain to block out light. The TV in the bedroom was in the cupboard and not working. The mosaic tiles in the shower recess were loose and falling out with many missing already. The cleanliness of the floor was poor with lots of long hairs mopped into corners in the kitchen, toilet and bathroom. There was even drops of dried urine on the toilet floor. On top of that, we had constant noise during the day with renovation going on in the apartment above. Loud drilling and hammering meant that our 1 year old couldn't sleep during the day. I would expect that we be asked if noise might be problem when we check in. Overall, disappointed after paying a premium price for premium accommodation that didn't deliver.
    Trentfrom AustraliaReviewed October 03, 2016
    Family with young children
    Stayed 1 night in April 2016
    2 Bedroom Apartment
    Exceptional10.0
    Prime location Staff called early to say room was available. Very friendly checkin. Room was spacious and clean. Would absolutely return. Hopefully an extra few nights next time
    Hannahfrom AustraliaReviewed April 25, 2016
    Couple
    Stayed 2 nights in April 2016
    Excellent8.8
    Weekend away Was good escape, bit pricey if your not planning on using all areas (gym, pool etc) but was a great room amazing view, across the road from ferry and IGA and car hire
    Maddisonfrom AustraliaReviewed April 18, 2016

    Reviews of Grand Mercure Apartments Magnetic Island Hotel from real guests

    Overall rating
    8.0
    Excellent
    From 131 reviews
    Provided by verified guests of
    Agoda Reviews (17)Booking.com Reviews (114)
    Rating via Agoda7.3
    /
    10
    Very good
    Cleanliness7.5
    Facilities5.1
    Location8.5
    Room comfort and quality8.8
    Service7.6
    Value for money6.5
    High score for Magnetic Island
    Rating
    9+ Exceptional (3)
    8-9 Excellent (5)
    7-8 Very Good (0)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (8)
    Jun - Aug (2)
    Sep - Nov (4)
    Dec - Feb (2)
    All guests (17)
    All room types
    Showing 16 verified guest comments
    5.6
    Aneta from Australia
    Couple
    1 Bedroom Ocean View Apartment
    Stayed 1 night in June 2019

    Great view but ”

    Staff were wonderful. Views and location awesome but the seaview apartment looks old, dirty and very tired. Won't be back.

    Reviewed June 03, 2019
    6.8
    Good
    Jarrad from Australia
    Family with young children
    3-Bedroom Ocean View Apartment
    Stayed 2 nights in May 2018

    Great location”

    Great location next to the ocean and marina. Easy access to the rest of the island.

    Reviewed May 22, 2018
    4.8
    Trent from Australia
    Family with young children
    Stayed 3 nights in September 2016

    Nice spot, poorly maintained ”

    The apartment had a good layout in a nice position, but was poorly maintained. In the main suite, the roller blind above one main window was missing (just the bracket was left) so we needed to use a blanket as a makeshift curtain to block out light. The TV in the bedroom was in the cupboard and not working. The mosaic tiles in the shower recess were loose and falling out with many missing already. The cleanliness of the floor was poor with lots of long hairs mopped into corners in the kitchen, toilet and bathroom. There was even drops of dried urine on the toilet floor. On top of that, we had constant noise during the day with renovation going on in the apartment above. Loud drilling and hammering meant that our 1 year old couldn't sleep during the day. I would expect that we be asked if noise might be problem when we check in. Overall, disappointed after paying a premium price for premium accommodation that didn't deliver.

    Reviewed October 03, 2016
    10.0
    Exceptional
    Hannah from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in April 2016

    Prime location ”

    Staff called early to say room was available. Very friendly checkin. Room was spacious and clean. Would absolutely return. Hopefully an extra few nights next time

    Reviewed April 25, 2016
    8.8
    Excellent
    Maddison from Australia
    Couple
    Stayed 2 nights in April 2016

    Weekend away ”

    Was good escape, bit pricey if your not planning on using all areas (gym, pool etc) but was a great room amazing view, across the road from ferry and IGA and car hire

    Reviewed April 18, 2016
    4.8
    Roshani from Australia
    Family with teens
    2 Bedroom Apartment
    Stayed 1 night in March 2016

    Not happy”

    Aircon didn't work, couldnt sleep most of the night.staff were not very friendly

    Reviewed March 15, 2016
    8.3
    Excellent
    Donna from Australia
    Couple
    2 Bedroom Ocean View Apartment
    Stayed 2 nights in March 2016

    Great”

    Comfort view kitchen
    Reviewed March 14, 2016
    4.0
    Susan from Australia
    Couple
    2 Bedroom Ocean View Apartment
    Stayed 2 nights in December 2015

    Holiday by the Ocean”

    Convenient to car ferry

    My husband and I were very disappointed with location of our apt. After booking months ahead and paying over $365 per night we were put into a back unit overlooking a back door of the apts in front of us and very poor water view or anything as far as that is concerned.

    Reviewed January 02, 2016
    8.7
    Excellent
    Amy from Australia
    Couple
    Stayed 2 nights in November 2014

    Gorgeous views and pools!”

    Pool, location, views

    walking distance from the ferry stop with multiple pools. Be sure to take a swim in the pool at the back of the complex as the view is amazing.

    Reviewed January 07, 2015
    6.7
    Good
    Taylor from Australia
    Couple
    2 Bedroom Ocean View Apartment
    Stayed 4 nights in July 2014

    Close to ferry”

    Close to Ferry

    Other than it being close to the ferry (100m)... there's no food on offer here, so you'll need to walk. No access to the beach from the hotel either, but they are equipped with 4 pools. It's more like a serviced apartment, not a hotel, so don't expect your place cleaned for the length of your visit. I'd stay elsewhere next time.

    Reviewed December 02, 2014
    8.3
    Excellent
    Ainsley from Australia
    Family with teens
    3-Bedroom Ocean View Apartment
    Stayed 4 nights in September 2014

    Amazing Views”

    The view, unit layout, size

    lost a key which we had to pay $150. Was written on paper we took away after booking in, but would have appreciate it having been mentioned to us as well.

    Reviewed October 03, 2014
    7.0
    Very good
    Ronald from Australia
    Couple
    Stayed 2 nights in April 2014

    A lovely unit directly on the sea.Very comfortable”

    Position, spacious, well appointed.

    Exciting stay attending a wedding on a beautiful island

    Reviewed July 11, 2014
    9.3
    Exceptional
    Sheran from Australia
    Couple
    Stayed 3 nights in March 2013

    Really fantastic”

    Friendly, helpful staff, gorgeous view, great pools!!

    We had an absolutely fantastic stay at these apartments, from beginning to end. Firstly, Rita called us ahead of time to book our airport transfer and ferry from Townsville - now that's service. Then, the apartments are just a short walk from the island's ferry terminal, the staff checked us in warmly and quickly, and we were in the fabulous infinity pool overlooking the sea within 20 mins of touching down in Magnetic! The staff made excellent recommendations re hiring a 4wd (which you can do through them as well) to be able to get to the best bays on the island (Florence, Arthur, West Point beach). I'd love to go back here some day.

    Reviewed April 14, 2013
    9.0
    Exceptional
    Ben from Australia
    Couple
    Stayed 4 nights in December 2012

    beautiful hotel and very helpful and polite”

    the views are amazing

    we will be back again! weather was perfect everyday and the hotel was 10/10

    Reviewed January 07, 2013
    6.7
    Good
    Matthew from Australia
    Solo traveler
    Stayed 3 nights in April 2012

    Was Decent”

    had everything i needed

    My stay was decent didn't stay in the hotel much liked the pool liked the kitchen the pool disliked how you had to pay for a beach towel that sucked but everything else was decent

    Reviewed April 19, 2012
    10.0
    Exceptional
    Julie from Australia
    Couple
    Stayed 5 nights in October 2011

    The room was perfect with a great view of the sea”

    Everything was decked out right down to a nice size television

    being very close to the ferry was great just a short walk to our apartment, we also had great help from the staff nothing was to much trouble, the island itself was fantastic drove a open roof moke which was a lot of fun. i certainly would not hesitate to tell people about magnet island i for one will come again and stay at the grand mercure.

    Reviewed October 28, 2011
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