Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 - 275, Setiabudi, Bandung, Indonesia, 40154 - See map
Free Wi-Fi
8.6
Excellent
/10
(1,682 reviews)See what guests said
Swimming Pool66
Housekeeping56
Breakfast56
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Grand Mercure Bandung Setiabudi

"Nice place, very recommended for leisure and warming welcome by the staff."

MOHD - August 1, 2017

Superior Room - Guestroom Grand Mercure Bandung Setiabudi
Lobby Grand Mercure Bandung Setiabudi
Lobby Grand Mercure Bandung Setiabudi
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See map
Popular landmarks
Rumah Mode Factory Outlet 3.15 km
Paris Van Java 3.88 km
Geology Museum 5.8 km
Gedung Sate 5.9 km
Braga Street 7.15 km
Dusun Bambu Family Leisure Park 7.51 km
Bandung Grand Mosque 7.57 km
Trans Studio Bandung 9.04 km
Sari Ater Hot Spring 14.43 km
Ciater natural hot spring 14.77 km
Nearby landmarks
Amazing Art World 340 m
Universitas Pendidikan Indonesia 780 m
Villa Isola 1.1 km
Sekolah Tinggi Pariwisata Bandung STPB 1.28 km
Jendela Alam 1.42 km
UPTD Rumah Sakit Umum Daerah 1.86 km
Rabbit Town 2.09 km
Garasi Opa 2.34 km
Universitas Parahyangan 2.49 km
Karang Setra Waterpark 2.61 km
8.3

Excellent

Location rating score

2.61 kilometers from city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
What guests are saying:Read all 1,682 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
93% positive mentions
Excellent cleanliness
8.9 rating for cleanliness
Excellent facilities on premise
8.9 facilities on premise

Its was nice to stay at this hotel, because they have warm pool so my children can swim a bit longer.

Paulina | January 12, 2020

The deluxe was spacious, i loved the green carpet in front of the bed & the purple sofa in the room.

Tamy | August 26, 2018

Bathtub is the first thing we saw when we entered the room, and made my children very excited.

Primela | March 2, 2020

I traveled with baby and child, nite check in, and the room is more than i expected.

Primela | March 2, 2020

Our room was upgraded from superior to deluxe room with a nice view to the pool.

Berthi | February 16, 2020

From the moment we walked in to the hotel we were greeted by friendly staffs .

Budijanto | December 16, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Daily housekeeping

  • Room service [24-hour]

Your dates are popular among travelersPopular destination! Properties in Bandung are being booked every minute!
Value for money8.4
Distance to city center6.1 km
Location rating8.3
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.7 km

Rooms available at Grand Mercure Bandung Setiabudi

Excellent
Room comfort & quality
8.9
Superior Premium Room
Superior Premium Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Superior Room with Balcony
Superior Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Privilege Room
Privilege Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 queen bed
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Superior Room
Superior Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Deluxe Room Pool View
Deluxe Room Pool View
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Deluxe Room with Balcony
Deluxe Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 single beds or 1 queen be...
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Room Executive
Room Executive
...
  • Shower
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Standard Twin
Standard Twin
...
  • Shower
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Room Deluxe
Room Deluxe
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Grand Mercure Bandung Setiabudi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Mercure Bandung Setiabudi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Grand Mercure Bandung Setiabudi

  • 10.0
    Exceptional
    "It was a nice experience to stay in this hotel."

    Berthi | February 16, 2020

  • 9.6
    Exceptional
    "It was a very pleasant stay for our family."

    jane | March 10, 2019

  • 8.8
    Excellent
    "Hot swimming pool and free flow mini bar."

    Syahrizal | February 18, 2020

Property ranking|Compared to 1,647 Bandung properties
See all rankings
Room comfort score
8.9/10
Review score - United States
9.4/10
Cleanliness score
8.9/10
Service score
8.7/10
Better than
99
%
of Bandung properties
Better than
99
%
of Bandung properties
Better than
97
%
of Bandung properties
Better than
95
%
of Bandung properties
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Overall rating:
8.6
Excellent
1,682 reviews
Cleanliness
8.9
Facilities
8.9
Location
8.3
Read all reviews >
What travelers say they love:
My wife and I are glad that we chose this hotel during our v...
Budijanto from Australia
Couple
More about Grand Mercure Bandung Setiabudi

More about Grand Mercure Bandung Setiabudi

Conveniently located in Bandung, Grand Mercure Bandung Setiabudi is a great base from which to explore this vibrant city. The property is not too far from the city center: just 6.1 kilometers away, and it normally takes about 13 minutes to reach the airport. With its convenient location, the property offers easy access to the city's must-see destinations.

Simply put, all the services and amenities you have come to expect from Accor Hotels are right in the comfort of your own home. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, taxi service, 24-hour security, and daily housekeeping can be enjoyed at the property.

Guests can choose from 205 rooms, all of which exude an atmosphere of total peace and harmony. The property offers an excellent variety of recreational facilities, including fitness center, outdoor pool, spa, massage, and kids club. When you are looking for comfortable and convenient accommodations in Bandung, make Grand Mercure Bandung Setiabudi your home away from home.

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Most talked about facilities

Swimming Pool
146 mentions
Breakfast
85 mentions
Housekeeping
24 mentions
Food & Dining
21 mentions

What they offer

10.0
Exceptional
Breakfast
"Nice hotel, nice view, friemdly staff, good breakfast , love..."

lia | August 21, 2017

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Hardy's Restaurant
Cuisine:Indonesian, International
Menu:Buffet, A-la-carte
Jing Paradise
Cuisine:Chinese
Menu:Buffet
Kepler Sky Lounge
Cuisine:Indonesian, International
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Batagor & Baso Cuanki
1.4 km Indonesian
Cafe D'Pakar Bandung
3.7 km Indonesian
Restoran Sederhana Masakan Padang
4.5 km Indonesian
American cuisine
American cuisine
Semilir Resto & Bar
660 m American, Asian, Indonesian
Eldorado The Family Club
840 m American, European
My Little Kitchen (MYLK)
1.1 km American, Australian, Cafe
Asian cuisine
Asian cuisine
Gepuk Ny. Yong
60 m Asian, Indonesian
Kampung Bakso
110 m Asian, Indonesian
Ayam Goreng Cipenda
420 m Asian, Indonesian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Mercure Bandung Setiabudi from real guests

Provided by verified guests of Agoda
Agoda Reviews (1682)Booking.com Reviews (313)
8.6
/
10
Cleanliness8.9
Facilities8.9
Location8.3
Room comfort and quality8.9
Service8.7
Value for money8.4
High score for Bandung
Rating
9+ Exceptional (433)
8-9 Excellent (286)
7-8 Very Good (310)
6-7 Good (70)
<6 Below Expectation (49)
Time of the year
Mar - May (271)
Jun - Aug (353)
Sep - Nov (195)
Dec - Feb (329)
Don't miss out!Popular destination! Properties in Bandung are being booked every minute!
All guests (1682)
All room types
All languages

Show reviews that mention 

Showing 1148 verified guest comments
12345
9.6
Exceptional
ALFREDO from Indonesia
Family with young children
Superior Room
Stayed 2 nights in August 2018

Remarkable hotel in Bandung”

We stayed for 2 nights here to celebrate my wife's birthday and our anniversary, and we got a lot of great experience here. From the moment we stepped in the lobby, the atmosphere and decoration is really nice and grand. Check in and check out process is super fast. The staffs were very helpful and thoughtful (send my best regards to Ms. Manda) to give the best service for us. When we got to the room, they gave a little surprise for my wife in room, and they even sent a birthday cake in the next morning. The room was spacious, clean, great view, bathroom was also nice, amenities were good. The varieties of breakfast were great, also the taste was good. The room service was fast and on time. The warm water pool was awesome! Even the kids club is good, my son spent 2 hours non-stop playing there! We also tried the Kepler Sky Lounge and the view was quite breathtaking. The food was also good at a reasonable price. The minus point of the hotel is: the traffic to go there, since setiabudi road is very loaded especially on weekends/holiday season, and the hotel should consider to put rubber/plastic in the shower box door gap, because everytime we took a shower, water came put from these gaps and out bathroom became a bit wet. Overall I recommend anyone who want to stay in Grand Mercure Setiabudi, the facilities, room qualities, services and hospitality is among the best in Bandung. Will consider to stay here again!

Reviewed September 06, 2018
10.0
Exceptional
Agnes from Indonesia
Couple
Superior Room
Stayed 1 night in December 2018

Overall a wonderful stay : Incredibly helpful, friendly staff and awesome swimming pool”

I stayed here on December 8-9, 2018. At first I was given a room that was far from the elevator and facing the motorcycle parking lot, which was very noisy. I have tried to block the noise by raising the volume of the TV, but it doesn’t work. Finally, I decided to call the front office and requested to move. Throughout the process the staffs were friendly, patient and helpful. I was given a new room on the fifth floor in the other building close to the swimming pool. The new room was nice, quiet and clean. I love their lukewarm water swimming pool too. Overall, I had a wonderful stay. Thank you very much to all staffs of Grand Mercure Bandung Setiabudi. You guys are awesome.

Reviewed December 10, 2018
9.7
Exceptional
David from Indonesia
Solo traveler
Stayed 1 night in January 2016

one of the best hotel in Bandung.”

Staff, Pool, Breakfast, Location.

I had really marvellous stay at Mercure Setiabudi, wonderful interiors and exteriors, and amazing pool. 15 mins to PVJ and Zen (foot/body massage)and around 17 mins to Rumah Mode (Factory Outlet) by car. I was very impressed by all the staff within the hotel, especially the front desk. They're very courteous and friendly, I remember Stephany who handled my extension stay did a great job. Adequate gym equipment with trainer. The room was very comfortable in every way. Bed was comfortable with perfect pillows. Love the television set and the cable options available, plenty to choose from local channels, news, kids, sports and entertainment channel. The housekeeper did a great job cleaning the room. Room smelled clean and fresh. The views from the balcony to swimming pool at night were breathtaking. The breakfast buffet was amazingly good, so many varieties, from western breakfast with freshly cooked eggs, waffles, pancakes to pasta to Indonesian/Asian selection. A little bit let down with local foods breakfast section, though. Very mushy fried rice and fried noodles. Restaurant staffs were courteous and friendly. Even though on the second night, i had ordered a bowl of ice cubes two times and they were never delivered to my room, the exceptional service from the staff was second to none, I will certainly be staying here again and recommend Mercure Setiabudi to anyone. Note: I was staying at a deluxe room on 5th floor. It's free mini bar (coke, sprite, tehbotol,freshtea). And thank you so much upgrade me from superior to deluxe.

Reviewed January 16, 2016
9.0
Exceptional
Johan from Indonesia
Couple
Stayed 1 night in April 2015

Mercure Setiabudi”

swimming pool, view, and ambience

It was great for had opportunity to stay in Mercure Bandung Setiabudi. When i came to the hotel for the first, i felt like at home with very nice ambience. Entering to the room was another incredible experience with view of mountain, valey, and city in one picture are the best one for me and my wife's eyes. Enjoying our bfast in the swimming pool area was another great experience, very nice swimming pool area with beautiful garden made us very homey. Overall, we love it

Reviewed April 30, 2015
8.7
Excellent
Soo from South Korea
Family with young children
Deluxe Room Pool View
Stayed 2 nights in July 2015

nice new hotel in north bandung area”

cleanliness, location, spacious room

We stayed 2 nights at Mercure Bandung. As our destination was Lembang this hotel was a good choice for most of the hotels in Lembang are old. The location was good for us since it only took 20 min to get to lembang, and even though it's still in Bandung it was a bit away from the hassle of the bandung city. We didn't want to be stuck in the traffic during our holiday for we experience that everyday in Jakarta :D The hotel was new and still very clean, and we got a free upgrade from deluxe to privilege so the room was very spacious also. However, the kids club was quite disappointing. They only had a few toys which are either not functioning because broken or out of battery, or worn out. They only provided 4-5 selection of DVDs. The only thing my 3-year old can enjoy there was coloring (with dirty crayons again). It needs a big improvement if they want to advertise it as their children friendly facility. Breakfast was ok for a 4-star standard, even though same menu everyday. I can't compare it with 5-star hotel. Overall I recommend this hotel who's traveling to Lembang.

Reviewed July 25, 2015
10.0
Exceptional
Nurulhudda from Malaysia
Family with young children
Stayed 2 nights in June 2015

Amazingly awesome!”

Overall was FANTASTIC!!

Had a wonderful time staying at the hotel, staff were very helpfull & friendly...We will definitely looking forward to stay in Mercure Bandung Setiabudi Hotel Again!!

Reviewed June 14, 2015
9.2
Exceptional
Dwinanto from Indonesia
Family with young children
Stayed 2 nights in December 2017

nice hotel in setiabudi area”

a bid feels resort hotel in setiabudi area suit for traveler who need to enjoy lembang and sersan bajuri most find spot in bandung. a room quite spacious, breakfast offer variety of choices and good taste to, warm swimming pool will help you swim in any weather (consider cold weather in setiabudi area). recommended for family. if you search for dinner with good view, you better check kepler sky lounge in 9th flr.

Reviewed December 19, 2017
8.7
Excellent
ulfa from Indonesia
Family with young children
Stayed 1 night in June 2015

best family hotel in bandung”

Location, warm swimming pool perfect for my kid, and good services

This is our 2nd time stayed at mercure, we never disappointed. Front officer is very nice and that time luckily our deluxe room is upgraded to priviledge room for free due to deluxe were full. So we got extra free of minibar to eat and drink and we got balcony pool view Food : not so special but good, just suggest to add some variaton for kids meal. Service : the officer and staff are prof, quick actions and love to smile Location: this is the big reason why we stay here, near to lembang and recreations area Facility: swimming pool is special for my kid. Since there are not so many warm pool provided in bandung hotels, Sajadah and sarong also provided cleanly! We are definetely mark this hotel as fav hotel in bandung

Reviewed June 04, 2015
8.4
Excellent
Janice from Indonesia
Couple
Stayed 1 night in November 2016

CLEANEST HOTEL IN BANDUNG”

Cleanest hotel in Bandung! If you're looking for #1 cleanliness and modern hotel in Bandung, Mercure Banding Setiabudi Hotel is what you're looking for. The hotel is clean, newly renovated, and modern! So comfortable staying in this hotel, for once you feel like staying in Jakarta hotel.

Reviewed February 10, 2017
9.6
Exceptional
Toufan from Indonesia
Family with young children
Stayed 2 nights in January 2018

Clean and modern minimalist hotel in Lembang”

My kids love swimming, Grand Mercure Setiabudi is one of the hotel that provide "warm water" swmming pool. My kids love it

Reviewed February 25, 2018
9.3
Exceptional
Rodney from Australia
Family with teens
Stayed 2 nights in February 2015

Bandung stay”

Comfort, cleanliness, quite location

We had a great couple of days at the Mercure. The hotel is situated a little bit out Bandung (about a 15 - 20' taxi ride) but is well appointed, the staff are freindly and helpful and we wished we had more time in Bandung and the Mercure.

Reviewed March 08, 2015
8.0
Excellent
Fahimna from Indonesia
Family with young children
Stayed 1 night in May 2017

Meeting and vacation”

This is the first time we stayed at grand mercure bandung. The staff was very helpfull and kind. aThe room its not too big but its very cozy.The pool is my favourite because the water is warm. And the hotel also have Gym and kids club.All the food it so yummy and delicious.Thanks to Grand Mercure Bandung.We will come back again next time.

Reviewed May 12, 2017
8.3
Excellent
herlani from Indonesia
Family with young children
Stayed 1 night in December 2014

Recommended Hotel in Bandung uptown”

Swimming pool, interior design and nice view

We had a nice stay at the Mercure, it is a new hotel, so everything are clean and neat. We got a room with beautiful view of the city, however the distance from the elevator to the room is quite far if we had to come back and fourth to the room. The swimming pool is very nice and big with warm water. The interior design of the room as well as the lobby area are pretty. If you stay with young kids, they have kids club where the kids can play with some toys provided there, which we think its quite comfy place for them to play. The only thing that we are quite disappointed is the water heater for the shower, as the temperature did not work properly. All in all, I think I will still consider Mercure for my next visit to Bandung :)

Reviewed December 11, 2014
9.6
Exceptional
Hendra from Indonesia
Family with young children
Superior Room
Stayed 1 night in June 2018

Mudik Holiday”

Very good hotel, very nice pool, delicious food,good service, my family feels so happy. Thanks Grand Mercure Bandung.

Reviewed June 18, 2018
9.3
Exceptional
Kenny from Indonesia
Family with young children
Stayed 1 night in June 2015

Just perfect”

Clean. The service was excellent. Swimming pool with warm water.

It was the second time we stay in mercure setiabudi. The room is clean, big and comfortable. Very nice view with cool air as it is located near lembang. We'll stay there again next time for sure.

Reviewed June 30, 2015
9.3
Exceptional
Siti from Singapore
Family with teens
Stayed 4 nights in June 2015

Best stay at Mercure!”

1. Outdoor pool that looks pretty with coloured dancing lights at night (2) nice modern cosy deco and good security (3) very friendly concierge team. Hary and his teammates were helpful

We had a big family holiday at Bandung x14 pax from adults to teenagers and a 7 year-old kid. Everyone had a great time and enjoyed the facilities. The children love the gym and pool. The big plus for Mercure is that it's new and the modern concept appeals to us. Room and bedding were comfortable.

Reviewed June 15, 2015
10.0
Exceptional
Yeni from Indonesia
Family with young children
Superior Room
Stayed 1 night in March 2019

againn and againn !! ”

suka banget nginep disini , dan so far dari smua fasilitas , kenyamanan , all in deh smua disini , tetep paling favorite sm kolam renang air hangatnya , jd bikin anak jg ga ragu utk cemplung cemplung langsung .. 🤗 sarapan juga enak dan bervariasii.. staffnya jg ramah 👍 will be back soon ! thanks grand mercure 🙏🏻

Reviewed March 10, 2019
10.0
Exceptional
Dhiany from Indonesia
Family with young children
Deluxe Room Pool View
Stayed 1 night in January 2017

Good trip”

We have a good escape in Bandung during weekend in Mercure setiabudi Bandung

Reviewed February 23, 2017
8.0
Excellent
Luzty from Indonesia
Family with young children
Deluxe Room Pool View
Stayed 2 nights in August 2015

Nice location, nice hotel”

Good breakfast, nice swimming pool, refreshing welcome drink :)

Hotel location is just right, its higher than Bandung city so the weather is quite fresh, but not too high in the mountain so still reachable, about 10 mins from Setiabudi if the traffic is friendly. However on weekends there is usually jam in Ledeng area. Once in the hotel we got fresh juice as welcome drink, one of the best I ever had. Room space is OK. We got 2 rooms with connecting door with garden view. There's still space if you want to put an extra bed. But toilet amenities are lacking body lotion, in our opinion it's supposed to be quite the standard to provide body lotion in a 4 star hotel. Breakfast is so nice, you can get various dishes from bread and butter pudding, lontong kari to sushi. And the staffs are all very friendly. Another good thing is the pool, there are quite many beautiful benches to sit comfortably and watch your kids swimming.

Reviewed August 08, 2015
10.0
Exceptional
IVAN from Spain
Group
Deluxe Room Pool View
Stayed 2 nights in January 2017

This Hotels Is The Best”

Is The Best For Mercure Setiabudi Hotel Bandung thanks regards !!!!

Reviewed February 02, 2017
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  • Excellent location
  • Rumah Mode Factory Outlet
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