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8.7
Excellent
2,488 reviews
2,488 reviews
"Kolam renangnya bersih dan luas, pelayanannya cepat, it was so clean, dan dpt upgrade."
"Good service and clean"
"Good location, nice room, breakfast is so so"
"Nice hotel with cleanliness, good breakfast and warm swimming pool."
"Pros : + food at breakfast is delicious and satisfying."
8.5
Excellent
Location rating score
Grand Mercure Bandung Setiabudi
Make your best journey to Bandung with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Setiabudi part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
21 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 6.1 km |
Location rating | 8.5 |
Nearest airport | Husein Sastranegara International Airport (BDO) |
Distance to airport | 5.7 km |
What type of restaurant cuisines are provided at Grand Mercure Bandung Setiabudi?
Grand Mercure Bandung Setiabudi has a wide selection of cuisines for you to indulge in while remaining at this property, which include Buffet in restaurant, Asian cuisine, Vegetarian restaurant, Chinese cuisine, and International cuisine.
Does Grand Mercure Bandung Setiabudi have bars on the premises?
Experience your holiday the best way yet with Grand Mercure Bandung Setiabudi's bar and poolside bar accessible right in front of your doorstep for whenever you need a drink or two.
Does Grand Mercure Bandung Setiabudi offer spa services?
You can enjoy your stay at Grand Mercure Bandung Setiabudi even more by taking advantage of the property's available spa services that are offered for all its guests to make your evening far better.
What types of entertainment are available at Grand Mercure Bandung Setiabudi?
Grand Mercure Bandung Setiabudi features games room while you stay at this property, supplying travelers with entertainment value all throughout your holiday here.
Does Grand Mercure Bandung Setiabudi provide laundry services?
Yes! Grand Mercure Bandung Setiabudi includes laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
Is car parking available at Grand Mercure Bandung Setiabudi?
Grand Mercure Bandung Setiabudi has car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What is the typical travel time to the nearest airport from Grand Mercure Bandung Setiabudi?
The average travel time to get from Grand Mercure Bandung Setiabudi to the airport is 13 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Grand Mercure Bandung Setiabudi?
Grand Mercure Bandung Setiabudi's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Grand Mercure Bandung Setiabudi have?
Grand Mercure Bandung Setiabudi has a total of 204 rooms.
What is the typical rating that verified Business travelers' have given to Grand Mercure Bandung Setiabudi?
Verified business travelers that have stayed at this property have given Grand Mercure Bandung Setiabudi an average rating of 8.3. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest airport to Grand Mercure Bandung Setiabudi?
The nearest airport to Grand Mercure Bandung Setiabudi is Halim Perdanakusuma International Airport, 102.0 km away.
9.6
"Kolam renangnya bersih dan luas, pelayanannya cepat, it was so clean, dan dpt upgrade."
Rosi
|
May 10, 2023
10
"Good service and clean"
Teresa
|
May 7, 2023
9.2
"Good location, nice room, breakfast is so so"
Fanny
|
April 8, 2023
Grand Mercure Bandung Setiabudi
Enjoy all the sightseeing options of Bandung with a stay at Grand Mercure Bandung Setiabudi.
The range of services provided by Grand Mercure Bandung Setiabudi ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Bandung.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Grand Mercure Bandung Setiabudi are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Mercure Bandung Setiabudi include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Mercure Bandung Setiabudi has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Grand Mercure Bandung Setiabudi promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and yoga room in the hotel. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Grand Mercure Bandung Setiabudi. Whatever you may be looking to buy on your trip to Bandung, chances are you'll find it at Rumah Mode Factory Outlet located 3.1 km away. Engage in the city's best art at Geology Museum located 5.7 km away, where you can learn about the local art scene and buy original works.
9
Swimming Pool
146 mentions
Breakfast
84 mentions
Housekeeping
24 mentions
Food & Dining
21 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Great hotel !!”
You must stay here when you’re in Setiabudi area. We booked room with pool view and balcony. Room is not too spacious but very clean. Breakfast is great, lots of choices and tasty as well!
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Dear Ms/Mrs. Nhazzla, Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager
Nice hotel with friendly staff and delicious food ”
We booked 4 rooms and the staff really helps us to fullfill our requirements. Our children loved warm pool in this hotel. I choose lagoon room and my children so happy to have the pool next to our room. These hotel also have CHSE certificate and we could see how they proof the cleanliness and safety for all guest during C19 pandemic. The service is excellent and the variety of food at breakfast is enough for us and it is delicious. Try oxtail soup at Hardy's, it's enough for 2 person and the price still reasonable for 5 star hotel. We will come again for sure...
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Great Services”
This time I have booked the room as a birthday gift for my niece. Have a request to hotel for providing a surprise for her. And the team has made it. What a great experience. All friendly staffs, helpful and very professional. Great room, clean with good facilities. The Breakfast are also providing with many options F&B. Really appreciate for the hard work to make this wonderful moment. Especially thank you to Mr. Agin Nugraha for making this happened. Success for Grand Mercure Bandung and always be the great Hotel ever!
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Dear Ms/Mrs. Nina, Thank you for your wonderful feedback on this site. It is indeed our accomplishment to be able to make your niece stay most memorable especially on his/her birthday. Very happy to hear that our staff and service met your needs and expectations. Please be assured that I will pass your so kind words about service to all our team especially to Mr. Agin that went to some extra miles to ensure your niece stay was nothing short of a great experience. Thank you for your trust in us and recommending Grand Mercure Bandung Setiabudi to other travelers. Once again, thank you for your amazing review. I will be happy to meet you in the near future and we hope it will not be too long before we get a chance to welcoming you back. Best regards, Engkun Kurnia General Manager
The best hotel to stay in Bandung”
I really really love the food, the kids also love the breakfast. The kids club not to big, but my kids enjoyed drawing and playing in the kids club. And the swimming pool, Grandmercure hotel have the best swimming pool in Bandung. Especially at night, they have a beautiful swimming pool. And the staff are really nice. I will recommend this hotel to my friends and my family . Oww i stay for 2 nights in here, but , it's because my husband and my children's love the euphoria in here, the food and etc. So we extend for 1 more night at Grandmercure Hotel.. ❤️💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛
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Nicely hotel in setiabudi area”
Hotel very nice and comfort for family group. Staff also nice and responsibility. Room is clean and our room with pool in front.
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Dear Mr/Ms. Soe, Your comment says it all. Thank you very much for sharing your experience and trust in our genuine hospitality. Our pool is often complimented and get much love from our guests. Hope it will not be too long before we get a chance to welcoming you back. Yours sincerely, Engkun Kurnia General Manager
Nice place and warm pool”
comfortable, good facilities, just need to improve the availability of the breakfast menu so that guests don't wait too long and my suggestion to expand breakfast area in weekend.
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Dear Mr/Ms. Muna, Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager
A good place to spend quality time”
What I like : Access to this hotel is very easy also easy to find Parking lot has lot of space Swimming pool, my son love it Room service fast delivery and accuracy of order is very good Restaurant for breakfast, many tables and variety of food Fast check in, we arrive at 2.14 pm on sunday and straight to our room in 5 minutes (where it's usually hard to get a room in time of room turn over/back to back situation) The Best Part , they fulfilled all my requests due we are staying with special occasion (kinda surprise for my lovely wife), me and my family were thrilled 😁 What I don't like : it was a very short stay, gotta work again. We'll be back bring other family member and stay over, that's for sure. Thank you. Send my regard to your magnificent team, especially whose doing decoration in our room 😇😇
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One of the best hotel in Lembang area”
title says pretty much. Cleanliness, facilities, food, strategic location of various attraction in Lembang, good for young family with young kids. ah perfect! not far to city area as well.
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Dear Mr. Suminto, Thank you for taking the time to give the feedback of our hotel. We are really pleased to read that you enjoy your stay with us. Our pool is often complimented and get much love from our guests. Happy that you love it. We hope it will not be too long before we get a chance to welcoming you back to our hotel. Warm regards, Engkun Kurnia General Manager
Great hotel with friendly staffs”
Really nice hotel especially when u have childrens. The pool is awesome, and the water is warm although the weather is cool. The room is spacious enough, clean and nice. All the staffs are friendly and helpfull Nice place to stay if you have itinerary to lembang.
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NICE HOTEL with BEST SERVICE”
Always happy to stay here.. Becouse instead of the hotel has a nice pool ..the staff were so nice. They wete friendly to us as a guests and very helpfull when we need another rooms cew better. The food was good. And when at night the hotel was beautiful with the full lamps out side garden and insede in the obby. Hope we can stay here again soon.
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Good Breakfast...”
Everything is okay... especially at breakfast they have yummy fresh juices. Love them. Thanks to all staff at Grand Mercure Setiabudi for their hospitality.
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Dear Ms/Mrs. Inawati, Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager
Exceptional”
The water pool was warm, clean and the room not small..my family quite often go to grand mercure, nice hotel for family
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Dear Ms/Mrs. Wenny, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. I am so glad to hear that your stay was wonderful and nothing was missing for a perfect holiday. Hope it will not be too long before we get a chance to welcoming you back for another wonderful holiday at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager
great value for money hotel”
i dont expect that i would be very satisfied during my stay here. Rooms are clean, staff friendly, location excellent near lembang, fresh air from the height of bandung. though breakfast are so so but overall i'd really love to go back
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Best 5 Stars Hotel”
I would like to give big applause to Grand Mercure Setiabudhi Bandung. They give such an amazing experiences for us family traveller. The breakfast loads of variety and it was delicious. The pool was great kids love it warm pool. Ambience was great. Hospitality best. We finally decides to extend one more night because the kids love the hotel. The minus : There are stains in the work table and if i may suggest the price breakfast for children a little bit expensive nevertheless kids eat not that much like adults. Thank You Grand Mercure Setiabudhi we’ll come back very soon
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Awesome stay”
This is one of the best hotel in Bandung with a heated pool with a very good price and good location. The food variety for breakfast is excellent, all the food is delicious. This is our 2nd time staying here, definitely will come back.
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Overall ok”
Stayed one night with my 10 yr old daughter. Interior is nice, clean, interesting Christmas tree and ginger house decoration at the lobby. Pool with heatrd water (although wasn' t that warm, it was just like normal temp water) but it was ok because weather was cold that time. Room was clean, spacious enough. The only thing that bothers me was there wasn't coffee maker like in other same level hotel as Grand Mercure. There should be one in the room. Need more towel like hand towel, face towel in bathroom. Breakfast was good with lots of food variety. Perhaps Indonesian food should add more options in buffet. Overall itbwas good experience staying at Grand Mercure Setiabudi Bandung and will definitely come back next time. Thank you.
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Dear Mrs. Sirley, Thank you for your great review. Lovely to know that you were enjoyed our good environment and warm hospitality during your stay at Grand Mercure Bandung Setiabudi. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager
Recommended hotel”
Good hotel with various menu of breakfast, warm swimming pool, the sky lounge was awesome with city light view
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Kepada Bapak/Ibu Febri yang terhormat, Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager
great hotel with delicious breakfast”
the staffs very nice and helpful, great facilities, clean rooms, and i really enjoyed the breakfast so many various choices and tastes good. but unfortunatelly the pool not warm enough
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good”
best stay in setiabudi area. nice breakfast, big car park, pool with hot water. recommended
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Dear Ms/Mr. Tri, Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager
our favorite hotel”
from our honey moon 4 years ago until now, this hotel is considered our best one, with a complete package of everything, start from the staff and cleanliness, everything!!
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