8.6

Excellent
6.8% this month
/10
(1,949 reviews)See what guests said
Highly rated by guests – 89% would recommend
Swimming Pool69
Housekeeping59
Breakfast57
See map

8.4

Excellent

Location rating score

Excellent location - 2.61 kilometers from city center
Parking
FREE
Popular landmarks
Rumah Mode Factory Outlet 3.1 km
Paris Van Java 3.9 km
Geology Museum 5.8 km
Gedung Sate 5.9 km
Braga Street 7.2 km
Dusun Bambu Family Leisure Park 7.5 km
Bandung Grand Mosque 7.6 km
Trans Studio Bandung 9.0 km
Sari Ater Hot Spring 14.4 km
Ciater natural hot spring 14.8 km
Nearby landmarks
Amazing Art World 340 m
Museum Pendidikan Park 570 m
Kolam Renang Setiabudi Regensi 680 m
Roeslan Abdul Gani Park 770 m
Universitas Pendidikan Indonesia 780 m
Sport Centre 790 m
Gymnasium UPI 810 m
UPI Park 840 m
Poliklinik 840 m
Villa Isola 1.1 km
Grand Mercure Bandung Setiabudi

"The staffs very nice and helpful, great facilities, clean rooms, and i really enjoyed the breakfast so many various choices and tastes good."

Rissa - May 12, 2022
Deluxe Room Pool View - Guestroom Grand Mercure Bandung Setiabudi
Exterior view Grand Mercure Bandung Setiabudi
Facilities Grand Mercure Bandung Setiabudi
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Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 - 275, Setiabudi, Bandung, Indonesia, 40154 - See map

Make your best journey to Bandung with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Setiabudi part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

7 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Value for money8.4
Distance to city center6.1 km
Location rating8.4
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.7 km

Rooms available at Grand Mercure Bandung Setiabudi

Excellent
Room comfort & quality

8.9

Superior Premium Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Privilege Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Superior Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Deluxe Room Pool View
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Deluxe Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 single beds or 1 queen be...
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Premier Pool View
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Superior Room, 1 Queen Bed, Balcony
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Junior Suite, 1 Double Bed
...
  • Room size: 44 m²/474 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Bandung Setiabudi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Mercure Bandung Setiabudi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Mercure Bandung Setiabudi?

Wake up to a great buffet breakfast at Grand Mercure Bandung Setiabudi. There's an additional charge of 114950 IDR for adults and 90750 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Grand Mercure Bandung Setiabudi?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Mercure Bandung Setiabudi. Small or intimate events like entertainment events can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Mercure Bandung Setiabudi?

On-site venues and convenient event services make Grand Mercure Bandung Setiabudi an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Grand Mercure Bandung Setiabudi?

Restaurants including Jing Paradise Chinese Fine Dining, Gepuk Ny. Yong and Kepler Sky Lounge & Bar are popular in Grand Mercure Bandung Setiabudi’s neighborhood which is known as Setiabudi.

What are popular attractions near Grand Mercure Bandung Setiabudi?

Guests at Grand Mercure Bandung Setiabudi can easily visit Villa Isola, Amazing Art World and Museum Pendidikan Park located in the Setiabudi area.

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See map

Explore the neighborhood

What people love about Grand Mercure Bandung Setiabudi

  • 10

    Exceptional
    Staff 

    "The staffs very nice and helpful, great facilities, clean rooms, and i really enjoyed the breakfast so many various choices and tastes good."

    Rissa

    |

    May 12, 2022

  • 10

    Exceptional
    Staff 

    "Rooms are clean, staff friendly, location excellent near lembang, fresh air from the height of bandung."

    novita

    |

    May 6, 2022

  • 9.2

    Exceptional

    "Good facility"

    Lilyati

    |

    May 4, 2022

Overall rating:

8.6

Excellent
1,949 reviews
Cleanliness
8.9
Facilities
8.9
Location
8.4
Read all reviews >
What travelers say they love:
I really really love the food, the kids also love the breakf...
Aisha from Indonesia
Family with young children
More about Grand Mercure Bandung Setiabudi

More about Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi

Enjoy all the sightseeing options of Bandung with a stay at Grand Mercure Bandung Setiabudi.
The range of services provided by Grand Mercure Bandung Setiabudi ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Bandung.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Grand Mercure Bandung Setiabudi are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Mercure Bandung Setiabudi include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Mercure Bandung Setiabudi has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Grand Mercure Bandung Setiabudi promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and yoga room in the hotel. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Grand Mercure Bandung Setiabudi. Whatever you may be looking to buy on your trip to Bandung, chances are you'll find it at Rumah Mode Factory Outlet located 3.1 km away. Engage in the city's best art at Geology Museum located 5.7 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

146 mentions

Breakfast

85 mentions

Housekeeping

24 mentions

Food & Dining

21 mentions

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible toilet
  • Air conditioning
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Hardy's Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Jing Paradise

  • Cuisine: Chinese
  • Menu: Buffet

Kepler Sky Lounge

  • Cuisine: Indonesian, International
  • Menu: Buffet
Location
Jl Dr Setiabudi No 269 - 275, Setiabudi, Bandung, Indonesia, 40154
Excellent
Location

8.4

Airports

  • Husein Sastranegara International Airport (BDO)
    5.7 km
  • Kertajati Intl Airport (KJT)
    66.2 km

Public transportation

  • Cimindi Station
    6.0 km
  • Andir Train Station
    6.2 km

Hospital or clinic

  • Poliklinik
    840 m

Shopping

  • Rumah Mode Factory Outlet
    3.1 km

Convenience store

  • Indomaret
    270 m 3 min drive

Cash withdrawal

  • ATM
    410 m
What's nearby

Popular landmarks

  • Rumah Mode Factory Outlet
    3.1 km
  • Paris Van Java
    3.9 km
  • Geology Museum
    5.8 km
  • Gedung Sate
    5.9 km
  • Braga Street
    7.2 km
  • Dusun Bambu Family Leisure Park
    7.5 km
  • Bandung Grand Mosque
    7.6 km
  • Trans Studio Bandung
    9.0 km
  • Sari Ater Hot Spring
    14.4 km
  • Ciater natural hot spring
    14.8 km

Nearby landmarks

  • Amazing Art World
    340 m
  • Museum Pendidikan Park
    570 m
  • Kolam Renang Setiabudi Regensi
    680 m
  • Roeslan Abdul Gani Park
    770 m
  • Universitas Pendidikan Indonesia
    780 m
  • Sport Centre
    790 m
  • Gymnasium UPI
    810 m
  • UPI Park
    840 m
  • Poliklinik
    840 m
  • Villa Isola
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center6.1 km
  • Travel time to airport (minutes)13

Extras

  • Breakfast charge (unless included in room price)114950 IDR

The property

  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 205
  • Year property opened2014
  • Most recent renovation2014
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Bandung Setiabudi from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.9
Location8.4
Room comfort and quality8.9
Service8.7
Value for money8.4
High score for Bandung
Rating
9+ Exceptional (516)
8-9 Excellent (296)
7-8 Very Good (329)
6-7 Good (72)
<6 Below Expectation (56)
Time of the year
Mar - May (325)
Jun - Aug (358)
Sep - Nov (223)
Dec - Feb (363)
All guests (1,949)
All room types
All languages

Show reviews that mention 

Showing 1,269 verified guest comments
12345
9.6
Exceptional
ALFREDO from Indonesia
Family with young children
Superior Room
Stayed 2 nights in August 2018

Remarkable hotel in Bandung”

We stayed for 2 nights here to celebrate my wife's birthday and our anniversary, and we got a lot of great experience here. From the moment we stepped in the lobby, the atmosphere and decoration is really nice and grand. Check in and check out process is super fast. The staffs were very helpful and thoughtful (send my best regards to Ms. Manda) to give the best service for us. When we got to the room, they gave a little surprise for my wife in room, and they even sent a birthday cake in the next morning. The room was spacious, clean, great view, bathroom was also nice, amenities were good. The varieties of breakfast were great, also the taste was good. The room service was fast and on time. The warm water pool was awesome! Even the kids club is good, my son spent 2 hours non-stop playing there! We also tried the Kepler Sky Lounge and the view was quite breathtaking. The food was also good at a reasonable price. The minus point of the hotel is: the traffic to go there, since setiabudi road is very loaded especially on weekends/holiday season, and the hotel should consider to put rubber/plastic in the shower box door gap, because everytime we took a shower, water came put from these gaps and out bathroom became a bit wet. Overall I recommend anyone who want to stay in Grand Mercure Setiabudi, the facilities, room qualities, services and hospitality is among the best in Bandung. Will consider to stay here again!

Reviewed September 06, 2018

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10.0
Exceptional
Agnes from Indonesia
Couple
Superior Room
Stayed 1 night in December 2018

Overall a wonderful stay : Incredibly helpful, friendly staff and awesome swimming pool”

I stayed here on December 8-9, 2018. At first I was given a room that was far from the elevator and facing the motorcycle parking lot, which was very noisy. I have tried to block the noise by raising the volume of the TV, but it doesn’t work. Finally, I decided to call the front office and requested to move. Throughout the process the staffs were friendly, patient and helpful. I was given a new room on the fifth floor in the other building close to the swimming pool. The new room was nice, quiet and clean. I love their lukewarm water swimming pool too. Overall, I had a wonderful stay. Thank you very much to all staffs of Grand Mercure Bandung Setiabudi. You guys are awesome.

Reviewed December 10, 2018

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9.7
Exceptional
David from Indonesia
Solo traveler
Stayed 1 night in January 2016

one of the best hotel in Bandung.”

Staff, Pool, Breakfast, Location.

I had really marvellous stay at Mercure Setiabudi, wonderful interiors and exteriors, and amazing pool. 15 mins to PVJ and Zen (foot/body massage)and around 17 mins to Rumah Mode (Factory Outlet) by car. I was very impressed by all the staff within the hotel, especially the front desk. They're very courteous and friendly, I remember Stephany who handled my extension stay did a great job. Adequate gym equipment with trainer. The room was very comfortable in every way. Bed was comfortable with perfect pillows. Love the television set and the cable options available, plenty to choose from local channels, news, kids, sports and entertainment channel. The housekeeper did a great job cleaning the room. Room smelled clean and fresh. The views from the balcony to swimming pool at night were breathtaking. The breakfast buffet was amazingly good, so many varieties, from western breakfast with freshly cooked eggs, waffles, pancakes to pasta to Indonesian/Asian selection. A little bit let down with local foods breakfast section, though. Very mushy fried rice and fried noodles. Restaurant staffs were courteous and friendly. Even though on the second night, i had ordered a bowl of ice cubes two times and they were never delivered to my room, the exceptional service from the staff was second to none, I will certainly be staying here again and recommend Mercure Setiabudi to anyone. Note: I was staying at a deluxe room on 5th floor. It's free mini bar (coke, sprite, tehbotol,freshtea). And thank you so much upgrade me from superior to deluxe.

Reviewed January 16, 2016

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9.2
Exceptional
Irsan from Indonesia
Family with young children
Superior Room
Stayed 1 night in November 2019

1st choice of hotel in Bandung”

This is my second stay in Grand Mercure Setiabudi, during arrival everything was ok, got up to the rooms, I booked 2 rooms. The power outlet did not working in 339 but has been fixed by engineering. For a 5* hotel some of the area need to be improved, specially in room condition. I found moss at soap dish area, hot water cold and hot sign not available in the shower, you have to guess which one hot and which one cold. Rain shower need to be cleaned because water coming out of the shower uneven and causing the water spray all over the place. Anyway still my first choice of hotel in Bandung.

Reviewed November 22, 2019

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9.0
Exceptional
Johan from Indonesia
Couple
Stayed 1 night in April 2015

Mercure Setiabudi”

swimming pool, view, and ambience

It was great for had opportunity to stay in Mercure Bandung Setiabudi. When i came to the hotel for the first, i felt like at home with very nice ambience. Entering to the room was another incredible experience with view of mountain, valey, and city in one picture are the best one for me and my wife's eyes. Enjoying our bfast in the swimming pool area was another great experience, very nice swimming pool area with beautiful garden made us very homey. Overall, we love it

Reviewed April 30, 2015

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8.7
Excellent
Soo from South Korea
Family with young children
Deluxe Room Pool View
Stayed 2 nights in July 2015

nice new hotel in north bandung area”

cleanliness, location, spacious room

We stayed 2 nights at Mercure Bandung. As our destination was Lembang this hotel was a good choice for most of the hotels in Lembang are old. The location was good for us since it only took 20 min to get to lembang, and even though it's still in Bandung it was a bit away from the hassle of the bandung city. We didn't want to be stuck in the traffic during our holiday for we experience that everyday in Jakarta :D The hotel was new and still very clean, and we got a free upgrade from deluxe to privilege so the room was very spacious also. However, the kids club was quite disappointing. They only had a few toys which are either not functioning because broken or out of battery, or worn out. They only provided 4-5 selection of DVDs. The only thing my 3-year old can enjoy there was coloring (with dirty crayons again). It needs a big improvement if they want to advertise it as their children friendly facility. Breakfast was ok for a 4-star standard, even though same menu everyday. I can't compare it with 5-star hotel. Overall I recommend this hotel who's traveling to Lembang.

Reviewed July 25, 2015

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10.0
Exceptional
Nurulhudda from Malaysia
Family with young children
Stayed 2 nights in June 2015

Amazingly awesome!”

Overall was FANTASTIC!!

Had a wonderful time staying at the hotel, staff were very helpfull & friendly...We will definitely looking forward to stay in Mercure Bandung Setiabudi Hotel Again!!

Reviewed June 14, 2015

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9.2
Exceptional
Dwinanto from Indonesia
Family with young children
Stayed 2 nights in December 2017

nice hotel in setiabudi area”

a bid feels resort hotel in setiabudi area suit for traveler who need to enjoy lembang and sersan bajuri most find spot in bandung. a room quite spacious, breakfast offer variety of choices and good taste to, warm swimming pool will help you swim in any weather (consider cold weather in setiabudi area). recommended for family. if you search for dinner with good view, you better check kepler sky lounge in 9th flr.

Reviewed December 19, 2017

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8.7
Excellent
ulfa from Indonesia
Family with young children
Stayed 1 night in June 2015

best family hotel in bandung”

Location, warm swimming pool perfect for my kid, and good services

This is our 2nd time stayed at mercure, we never disappointed. Front officer is very nice and that time luckily our deluxe room is upgraded to priviledge room for free due to deluxe were full. So we got extra free of minibar to eat and drink and we got balcony pool view Food : not so special but good, just suggest to add some variaton for kids meal. Service : the officer and staff are prof, quick actions and love to smile Location: this is the big reason why we stay here, near to lembang and recreations area Facility: swimming pool is special for my kid. Since there are not so many warm pool provided in bandung hotels, Sajadah and sarong also provided cleanly! We are definetely mark this hotel as fav hotel in bandung

Reviewed June 04, 2015

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8.4
Excellent
Janice from Indonesia
Couple
Stayed 1 night in November 2016

CLEANEST HOTEL IN BANDUNG”

Cleanest hotel in Bandung! If you're looking for #1 cleanliness and modern hotel in Bandung, Mercure Banding Setiabudi Hotel is what you're looking for. The hotel is clean, newly renovated, and modern! So comfortable staying in this hotel, for once you feel like staying in Jakarta hotel.

Reviewed February 10, 2017

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8.0
Excellent
Fahimna from Indonesia
Family with young children
Stayed 1 night in May 2017

Meeting and vacation”

This is the first time we stayed at grand mercure bandung. The staff was very helpfull and kind. aThe room its not too big but its very cozy.The pool is my favourite because the water is warm. And the hotel also have Gym and kids club.All the food it so yummy and delicious.Thanks to Grand Mercure Bandung.We will come back again next time.

Reviewed May 12, 2017

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8.3
Excellent
herlani from Indonesia
Family with young children
Stayed 1 night in December 2014

Recommended Hotel in Bandung uptown”

Swimming pool, interior design and nice view

We had a nice stay at the Mercure, it is a new hotel, so everything are clean and neat. We got a room with beautiful view of the city, however the distance from the elevator to the room is quite far if we had to come back and fourth to the room. The swimming pool is very nice and big with warm water. The interior design of the room as well as the lobby area are pretty. If you stay with young kids, they have kids club where the kids can play with some toys provided there, which we think its quite comfy place for them to play. The only thing that we are quite disappointed is the water heater for the shower, as the temperature did not work properly. All in all, I think I will still consider Mercure for my next visit to Bandung :)

Reviewed December 11, 2014

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9.6
Exceptional
Toufan from Indonesia
Family with young children
Stayed 2 nights in January 2018

Clean and modern minimalist hotel in Lembang”

My kids love swimming, Grand Mercure Setiabudi is one of the hotel that provide "warm water" swmming pool. My kids love it

Reviewed February 25, 2018

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9.3
Exceptional
Rodney from Australia
Family with teens
Stayed 2 nights in February 2015

Bandung stay”

Comfort, cleanliness, quite location

We had a great couple of days at the Mercure. The hotel is situated a little bit out Bandung (about a 15 - 20' taxi ride) but is well appointed, the staff are freindly and helpful and we wished we had more time in Bandung and the Mercure.

Reviewed March 08, 2015

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9.6
Exceptional
Hendra from Indonesia
Family with young children
Superior Room
Stayed 1 night in June 2018

Mudik Holiday”

Very good hotel, very nice pool, delicious food,good service, my family feels so happy. Thanks Grand Mercure Bandung.

Reviewed June 18, 2018

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9.3
Exceptional
Kenny from Indonesia
Family with young children
Stayed 1 night in June 2015

Just perfect”

Clean. The service was excellent. Swimming pool with warm water.

It was the second time we stay in mercure setiabudi. The room is clean, big and comfortable. Very nice view with cool air as it is located near lembang. We'll stay there again next time for sure.

Reviewed June 30, 2015

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8.0
Excellent
Luzty from Indonesia
Family with young children
Deluxe Room Pool View
Stayed 2 nights in August 2015

Nice location, nice hotel”

Good breakfast, nice swimming pool, refreshing welcome drink :)

Hotel location is just right, its higher than Bandung city so the weather is quite fresh, but not too high in the mountain so still reachable, about 10 mins from Setiabudi if the traffic is friendly. However on weekends there is usually jam in Ledeng area. Once in the hotel we got fresh juice as welcome drink, one of the best I ever had. Room space is OK. We got 2 rooms with connecting door with garden view. There's still space if you want to put an extra bed. But toilet amenities are lacking body lotion, in our opinion it's supposed to be quite the standard to provide body lotion in a 4 star hotel. Breakfast is so nice, you can get various dishes from bread and butter pudding, lontong kari to sushi. And the staffs are all very friendly. Another good thing is the pool, there are quite many beautiful benches to sit comfortably and watch your kids swimming.

Reviewed August 08, 2015

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9.3
Exceptional
Siti from Singapore
Family with teens
Stayed 4 nights in June 2015

Best stay at Mercure!”

1. Outdoor pool that looks pretty with coloured dancing lights at night (2) nice modern cosy deco and good security (3) very friendly concierge team. Hary and his teammates were helpful

We had a big family holiday at Bandung x14 pax from adults to teenagers and a 7 year-old kid. Everyone had a great time and enjoyed the facilities. The children love the gym and pool. The big plus for Mercure is that it's new and the modern concept appeals to us. Room and bedding were comfortable.

Reviewed June 15, 2015

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10.0
Exceptional
Yeni from Indonesia
Family with young children
Superior Room
Stayed 1 night in March 2019

againn and againn !! ”

suka banget nginep disini , dan so far dari smua fasilitas , kenyamanan , all in deh smua disini , tetep paling favorite sm kolam renang air hangatnya , jd bikin anak jg ga ragu utk cemplung cemplung langsung .. 🤗 sarapan juga enak dan bervariasii.. staffnya jg ramah 👍 will be back soon ! thanks grand mercure 🙏🏻

Reviewed March 10, 2019

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10.0
Exceptional
Dhiany from Indonesia
Family with young children
Deluxe Room Pool View
Stayed 1 night in January 2017

Good trip”

We have a good escape in Bandung during weekend in Mercure setiabudi Bandung

Reviewed February 23, 2017

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