Remarkable hotel in Bandung”

We stayed for 2 nights here to celebrate my wife's birthday and our anniversary, and we got a lot of great experience here. From the moment we stepped in the lobby, the atmosphere and decoration is really nice and grand. Check in and check out process is super fast. The staffs were very helpful and thoughtful (send my best regards to Ms. Manda) to give the best service for us. When we got to the room, they gave a little surprise for my wife in room, and they even sent a birthday cake in the next morning. The room was spacious, clean, great view, bathroom was also nice, amenities were good. The varieties of breakfast were great, also the taste was good. The room service was fast and on time. The warm water pool was awesome! Even the kids club is good, my son spent 2 hours non-stop playing there! We also tried the Kepler Sky Lounge and the view was quite breathtaking. The food was also good at a reasonable price. The minus point of the hotel is: the traffic to go there, since setiabudi road is very loaded especially on weekends/holiday season, and the hotel should consider to put rubber/plastic in the shower box door gap, because everytime we took a shower, water came put from these gaps and out bathroom became a bit wet. Overall I recommend anyone who want to stay in Grand Mercure Setiabudi, the facilities, room qualities, services and hospitality is among the best in Bandung. Will consider to stay here again!

Overall a wonderful stay : Incredibly helpful, friendly staff and awesome swimming pool”

I stayed here on December 8-9, 2018. At first I was given a room that was far from the elevator and facing the motorcycle parking lot, which was very noisy. I have tried to block the noise by raising the volume of the TV, but it doesn’t work. Finally, I decided to call the front office and requested to move. Throughout the process the staffs were friendly, patient and helpful. I was given a new room on the fifth floor in the other building close to the swimming pool. The new room was nice, quiet and clean. I love their lukewarm water swimming pool too. Overall, I had a wonderful stay. Thank you very much to all staffs of Grand Mercure Bandung Setiabudi. You guys are awesome.

one of the best hotel in Bandung.”

I had really marvellous stay at Mercure Setiabudi, wonderful interiors and exteriors, and amazing pool. 15 mins to PVJ and Zen (foot/body massage)and around 17 mins to Rumah Mode (Factory Outlet) by car. I was very impressed by all the staff within the hotel, especially the front desk. They're very courteous and friendly, I remember Stephany who handled my extension stay did a great job. Adequate gym equipment with trainer. The room was very comfortable in every way. Bed was comfortable with perfect pillows. Love the television set and the cable options available, plenty to choose from local channels, news, kids, sports and entertainment channel. The housekeeper did a great job cleaning the room. Room smelled clean and fresh. The views from the balcony to swimming pool at night were breathtaking. The breakfast buffet was amazingly good, so many varieties, from western breakfast with freshly cooked eggs, waffles, pancakes to pasta to Indonesian/Asian selection. A little bit let down with local foods breakfast section, though. Very mushy fried rice and fried noodles. Restaurant staffs were courteous and friendly. Even though on the second night, i had ordered a bowl of ice cubes two times and they were never delivered to my room, the exceptional service from the staff was second to none, I will certainly be staying here again and recommend Mercure Setiabudi to anyone. Note: I was staying at a deluxe room on 5th floor. It's free mini bar (coke, sprite, tehbotol,freshtea). And thank you so much upgrade me from superior to deluxe.

1st choice of hotel in Bandung”

This is my second stay in Grand Mercure Setiabudi, during arrival everything was ok, got up to the rooms, I booked 2 rooms. The power outlet did not working in 339 but has been fixed by engineering. For a 5* hotel some of the area need to be improved, specially in room condition. I found moss at soap dish area, hot water cold and hot sign not available in the shower, you have to guess which one hot and which one cold. Rain shower need to be cleaned because water coming out of the shower uneven and causing the water spray all over the place. Anyway still my first choice of hotel in Bandung.

Mercure Setiabudi”

It was great for had opportunity to stay in Mercure Bandung Setiabudi. When i came to the hotel for the first, i felt like at home with very nice ambience. Entering to the room was another incredible experience with view of mountain, valey, and city in one picture are the best one for me and my wife's eyes. Enjoying our bfast in the swimming pool area was another great experience, very nice swimming pool area with beautiful garden made us very homey. Overall, we love it

nice new hotel in north bandung area”

We stayed 2 nights at Mercure Bandung. As our destination was Lembang this hotel was a good choice for most of the hotels in Lembang are old. The location was good for us since it only took 20 min to get to lembang, and even though it's still in Bandung it was a bit away from the hassle of the bandung city. We didn't want to be stuck in the traffic during our holiday for we experience that everyday in Jakarta :D The hotel was new and still very clean, and we got a free upgrade from deluxe to privilege so the room was very spacious also. However, the kids club was quite disappointing. They only had a few toys which are either not functioning because broken or out of battery, or worn out. They only provided 4-5 selection of DVDs. The only thing my 3-year old can enjoy there was coloring (with dirty crayons again). It needs a big improvement if they want to advertise it as their children friendly facility. Breakfast was ok for a 4-star standard, even though same menu everyday. I can't compare it with 5-star hotel. Overall I recommend this hotel who's traveling to Lembang.

Amazingly awesome!”

Had a wonderful time staying at the hotel, staff were very helpfull & friendly...We will definitely looking forward to stay in Mercure Bandung Setiabudi Hotel Again!!

nice hotel in setiabudi area”

a bid feels resort hotel in setiabudi area suit for traveler who need to enjoy lembang and sersan bajuri most find spot in bandung. a room quite spacious, breakfast offer variety of choices and good taste to, warm swimming pool will help you swim in any weather (consider cold weather in setiabudi area). recommended for family. if you search for dinner with good view, you better check kepler sky lounge in 9th flr.

best family hotel in bandung”

This is our 2nd time stayed at mercure, we never disappointed. Front officer is very nice and that time luckily our deluxe room is upgraded to priviledge room for free due to deluxe were full. So we got extra free of minibar to eat and drink and we got balcony pool view Food : not so special but good, just suggest to add some variaton for kids meal. Service : the officer and staff are prof, quick actions and love to smile Location: this is the big reason why we stay here, near to lembang and recreations area Facility: swimming pool is special for my kid. Since there are not so many warm pool provided in bandung hotels, Sajadah and sarong also provided cleanly! We are definetely mark this hotel as fav hotel in bandung

CLEANEST HOTEL IN BANDUNG”

Cleanest hotel in Bandung! If you're looking for #1 cleanliness and modern hotel in Bandung, Mercure Banding Setiabudi Hotel is what you're looking for. The hotel is clean, newly renovated, and modern! So comfortable staying in this hotel, for once you feel like staying in Jakarta hotel.

Meeting and vacation”

This is the first time we stayed at grand mercure bandung. The staff was very helpfull and kind. aThe room its not too big but its very cozy.The pool is my favourite because the water is warm. And the hotel also have Gym and kids club.All the food it so yummy and delicious.Thanks to Grand Mercure Bandung.We will come back again next time.

Recommended Hotel in Bandung uptown”

We had a nice stay at the Mercure, it is a new hotel, so everything are clean and neat. We got a room with beautiful view of the city, however the distance from the elevator to the room is quite far if we had to come back and fourth to the room. The swimming pool is very nice and big with warm water. The interior design of the room as well as the lobby area are pretty. If you stay with young kids, they have kids club where the kids can play with some toys provided there, which we think its quite comfy place for them to play. The only thing that we are quite disappointed is the water heater for the shower, as the temperature did not work properly. All in all, I think I will still consider Mercure for my next visit to Bandung :)

Clean and modern minimalist hotel in Lembang”

My kids love swimming, Grand Mercure Setiabudi is one of the hotel that provide "warm water" swmming pool. My kids love it

Bandung stay”

We had a great couple of days at the Mercure. The hotel is situated a little bit out Bandung (about a 15 - 20' taxi ride) but is well appointed, the staff are freindly and helpful and we wished we had more time in Bandung and the Mercure.

Mudik Holiday”

Very good hotel, very nice pool, delicious food,good service, my family feels so happy. Thanks Grand Mercure Bandung.

Just perfect”

It was the second time we stay in mercure setiabudi. The room is clean, big and comfortable. Very nice view with cool air as it is located near lembang. We'll stay there again next time for sure.

Nice location, nice hotel”

Hotel location is just right, its higher than Bandung city so the weather is quite fresh, but not too high in the mountain so still reachable, about 10 mins from Setiabudi if the traffic is friendly. However on weekends there is usually jam in Ledeng area. Once in the hotel we got fresh juice as welcome drink, one of the best I ever had. Room space is OK. We got 2 rooms with connecting door with garden view. There's still space if you want to put an extra bed. But toilet amenities are lacking body lotion, in our opinion it's supposed to be quite the standard to provide body lotion in a 4 star hotel. Breakfast is so nice, you can get various dishes from bread and butter pudding, lontong kari to sushi. And the staffs are all very friendly. Another good thing is the pool, there are quite many beautiful benches to sit comfortably and watch your kids swimming.

Best stay at Mercure!”

We had a big family holiday at Bandung x14 pax from adults to teenagers and a 7 year-old kid. Everyone had a great time and enjoyed the facilities. The children love the gym and pool. The big plus for Mercure is that it's new and the modern concept appeals to us. Room and bedding were comfortable.

againn and againn !! ”

suka banget nginep disini , dan so far dari smua fasilitas , kenyamanan , all in deh smua disini , tetep paling favorite sm kolam renang air hangatnya , jd bikin anak jg ga ragu utk cemplung cemplung langsung .. 🤗 sarapan juga enak dan bervariasii.. staffnya jg ramah 👍 will be back soon ! thanks grand mercure 🙏🏻

Good trip”

We have a good escape in Bandung during weekend in Mercure setiabudi Bandung