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Very good
Based on 1742 reviewsSee what guests said
7.7
87% would recommend to a friend
Grand Mercure Bangkok Fortune
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7.7 Very good guest rating
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"My nth times for this year : staffs "remembers" my green tea..."

DariusPhilippines
Swimming pool
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8.6 Excellent location
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8.6Location
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms

  • Steamroom

  • Air conditioning

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Room choices
Prestige Double Room with Breakfast
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  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Grand Deluxe 2 Single Beds
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  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Grand Deluxe 1 King Bed
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  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Prestige Twin Room
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  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe King Room
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  • City view
  • 27 m²/291 ft²
  • 1 king bed
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1-Bedroom Suite with King Bed
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  • City view
  • 55 m²/592 ft²
  • 1 king bed
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Deluxe Twin Room
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  • City view
  • 27 m²/291 ft²
  • 2 single beds
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Double Deluxe
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    More about Grand Mercure Bangkok Fortune

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    Verified guest reviews

    Agoda Reviews (1742)
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    Cleanliness7.7
    Facilities7.7
    Location8.6
    Room comfort and quality7.6
    Service7.7
    Value for money7.5
    Provided by verified guests of Agoda
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    Showing 1547 verified guest comments
    12345
    8.0
    TAKUYA from Japan
    Business traveler
    Deluxe King Room
    Stayed 7 nights in February 2017
    Perfect Location
    It is located close to Rama 9 station, which is almost center of bkk. There are shopping malls around there and night market is also very close.
    Reviewed November 14, 2017
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    10.0
    Ren from Singapore
    Business traveler
    Grand Deluxe 1 King Bed
    Stayed 2 nights in November 2017
    Very nice hotel
    Very nice. Clean, Friendly staff, opposite is a big shopping mall with a lot of restaurants. Very nice location.
    Reviewed November 14, 2017
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    8.8
    Darius from Philippines
    Business traveler
    Deluxe Twin Room
    Stayed 4 nights in November 2017
    Satisfied!
    My nth times for this year : staffs "remembers" my green tea with lime! Really enjoyed!
    Reviewed November 11, 2017
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    3.2
    Errol from Australia
    Business traveler
    Deluxe Twin Room
    Stayed 1 night in November 2017
    Acceptable
    Terrible rude staff. Very old hotel. Bathrooms dirty with small ants.
    Reviewed November 11, 2017
    Dear Errol, Thank you for taking the time to write your review that we have been reading with the utmost attention. Please accept our apologies, for the inconvenience caused due to the bathroom issue .Our rooms are constantly being upgraded: in recent months we exchanged TV's, Telephone and bedding and other projects are in the pipeline for further improvements.I do hope the experience will not deter you from staying with us again in the future.May I please recommend If for some reason you are not entirely satisfied with the room selection offered on arrival, please do let us know immediately and my team and I will do our best to change your room to one which meets with your expectations. We look forward to welcoming you back at Grand Mercure Bangkok Fortune hopefully soon and to being of assistance to you. Sincerely, Bodo Klingenberg General Manager
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    Grand Mercure Bangkok Fortune
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    5.6
    Supapat from Thailand
    Solo traveler
    Deluxe King Room
    Stayed 1 night in May 2017
    Location is the only factor.
    The only good thing is basically the location. Front should be re-trained on how to treat local guests. They need to seriously learn about customer service and how to treat all customers equally. I would definitely describe the front lady on during my check-out as a very insensible and inattentive. I signed up for the hotel group membership of which never arrived.
    Reviewed November 04, 2017
    Dear Khun. Supapat, Allow me to express my gratitude for sharing your thoughts on the experience you had at Grand Mercure Bangkok Fortune and for assessing the level of service provided. I am truly sorry to hear regarding the issue you have experienced during your recent visit, especially with regards to our service standard. Please rest assured that your feedback has been conveyed to our front office manager, who is taking the right action to trained the front desk team. please rest assured that we will do our best to ensure your stay in the future will be trouble-free and that we will take good care of you. Kind regards, Bodo Klingenberg General Manager
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    Grand Mercure Bangkok Fortune
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    5.6
    Anonymous
    Business traveler
    Deluxe Twin Room
    Stayed 2 nights in October 2017
    Clean Room? Old Facility
    I found a dead lizard (dried) under the vanity unit, it is easily noticeable but yet not being removed. An army of ants crawling along the wall behind the TV cabinet, some of them went into my luggage which have no food in it, not to mention that there are stain on the coffee cup! All the electronic items in the room are antiques, the hair dryer, water jug and safe.
    Reviewed November 03, 2017
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    8.0
    Anonymous
    Couple
    Deluxe King Room
    Stayed 3 nights in September 2017
    Easy to get to and from the airport
    Nice Room, great location close to malls, trains, and a quick ride to the airport
    Reviewed November 01, 2017
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    8.0
    Ariya from Thailand
    Business traveler
    Deluxe King Room
    Stayed 10 nights in September 2017
    good deal
    very good and convenience
    Reviewed October 24, 2017
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    8.4
    kok from Malaysia
    Business traveler
    Deluxe Twin Room
    Stayed 2 nights in October 2017
    Walk under one minute to MRT station
    Very convenient. to go anywhere. Hotel connected to Fortune building-- which is a general mall with Massage downstairs(inexpensive), and food joints for breakfast, Tesco Lotus Supermarket at the end of the building. Walk through the MRT Pra Ram 9 station underground to a fancier mall across hotel, CENTRAL PLAZA Rama 9
    Reviewed October 23, 2017
    1 traveler found this review helpful. Did you?|
    8.4
    kok from Malaysia
    Business traveler
    Deluxe Twin Room
    Stayed 3 nights in October 2017
    One minute walk to MRT Pra Ram 9 Station
    Very convenient. to go anywhere. Hotel connected to Fortune building-- which is a general mall with Massage downstairs(inexpensive), and food joints for breakfast, Tesco Lotus Supermarket at the end of the building. Walk through the MRT Pra Ram 9 station underground to a fancier mall across hotel, CENTRAL PLAZA Rama 9
    Reviewed October 23, 2017
    Did you find this review helpful?|
    12345
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    Grand Mercure Bangkok Fortune
    |Very good 7.7
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