Grand Mercure Jakarta Harmoni Hotel

Grand Mercure Jakarta Harmoni Hotel

Jl. Hayam Wuruk No. 36 - 37, Gajah Mada, Jakarta, Indonesia, 10120
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Superior King Grand Mercure Jakarta Harmoni Hotel
Superior King
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    Interior view Grand Mercure Jakarta Harmoni Hotel
    Interior view Grand Mercure Jakarta Harmoni Hotel
    Swimming pool Grand Mercure Jakarta Harmoni Hotel
    Deluxe Twin Grand Mercure Jakarta Harmoni Hotel
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     Grand Mercure Jakarta Harmoni Hotel

    Guest reviews

    8.2
    Excellent
    /10
    (2231 reviews)See what guests said
    8.8
    Excellent

    "Good access to any location, well educated staffs and reason..."

    DONG Y.

    -

    December 20, 2018

    8.6
    Excellent cleanliness
    Recommended by 93% of guests

    Property highlights

    • 910 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.3
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Gajah Mada Plaza130 m
  • Hayam Wuruk Street540 m
  • Kebon Jeruk Mosque570 m
  • National Archives Museum810 m
  • Pecenongan Street900 m
  • Merdeka Palace1.17 km
  • Istana Merdeka1.22 km
  • Sosrowijayan Street1.48 km
  • Candra Naya1.5 km
  • Metro Pasar Baru1.5 km
  • Value for money8.1
    Location rating8.3
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport13.8 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 44 m²/474 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 44 m²/474 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
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      What people love about the property

      • 9.6
        Exceptional

        "Nice city view from our room."

        Tanesha T.

        |

        December 10, 2018

      • 9.2
        Exceptional

        "Good location, clean, big room"

        linda

        |

        November 13, 2018

      • 8.0
        Very good

        "A wide spread of food, good location (supermarket just opposite hotel) and very nice room."

        Wei J.

        |

        October 21, 2018

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      More about Grand Mercure Jakarta Harmoni Hotel

      More about Grand Mercure Jakarta Harmoni Hotel

      9.6
      Exceptional

      "Greeted by a luxurious lobby, and then the spacious room (su..."

      Tanesha T.

      |

      December 10, 2018

      An overview

      Show less

      What they offer

      9.6
      Exceptional

      "Located in a good location, the room is clean and nice"

      karen

      |

      December 26, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Miyama Japanese Restaurant
      2.1 km Indonesian, Japanese
      Huize Trivelli
      2.8 km Indonesian, International
      Palalada
      2.9 km Indonesian
      American cuisine
      American cuisine
      Moo Great Steaks and Good Friends
      1.4 km American, European, Steakhouse
      KFC & KFC Coffee - Cideng
      1.8 km American, Fast food
      KFC
      1.9 km American
      Asian cuisine
      Asian cuisine
      Gado Gado CMR
      200 m Asian, Indonesian
      Cemara Resto
      200 m Asian, Indonesian
      Rumah Makan Ayam Penyit
      210 m Asian, Indonesian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (2231)Booking.com Reviews (693)
      8.2
      /
      10
      Cleanliness8.6
      Facilities8.1
      Location8.3
      Room comfort and quality8.4
      Service8.1
      Value for money8.1
      Provided by verified guests of Agoda
      All languages
      All guests (2231)
      All room types

      Show reviews that mention 

      Showing 1738 verified guest comments
      12345
      9.6
      Exceptional
      Luca from Italy
      Business traveler
      Superior Queen
      Stayed 1 night in February 2019
      Great place to stay in the area. Food options and shopping centre just across the overhead bridge”
      Overall a great hotel with a nice lobby, clean rooms and fcilities. Breakfast spread was considerable with a variety of items. But it would have been nice with a few healthier wholegrain options for bread and cereals. A small quantity of each would have been sufficient if the hotel's concern is that there are not many takers. But most hotels of similar or even lower standard will have this.
      Reviewed February 15, 2019
      9.6
      Exceptional
      Tanesha from Indonesia
      Family with teens
      Superior Twin
      Stayed 1 night in December 2018
      pleasant stay”
      greeted by a luxurious lobby, and then the spacious room (super love the bathroom!), comfy bed, and they gave us a free upgrade to deluxe room. nice city view from our room. the staff was very helpful. amazing stay here.
      Reviewed December 10, 2018
      8.4
      Excellent
      Kai from Singapore
      Business traveler
      Deluxe King
      Stayed 3 nights in November 2018
      Always stay this hotel for business trip”
      I always stay this hotel for my business trip. Wifi in room to my mobile phone no problem, but notebook computer unable to connect. Called my company IT department, they could not help much from remote and blame on hotel network. Luckily, the hotel staff assisted, and found was due to the setting of my notebook computer. Really nice and helpful staff, would stay here again for my next business trip.
      Reviewed December 07, 2018
      10.0
      Exceptional
      Nathan from Canada
      Solo traveler
      Deluxe King
      Stayed 2 nights in January 2019
      5 star hotel with 5 star service”
      Upon arrival Ray had checked me in very fast and professionally. He had explained the facilities of the hotel and also around the area where I can explore. His knowledge of the area really helped in making my plans for the duration. Of my trip. The rooms were really nicely decored and very spacious. If you can’t stand the smoke smell please request a non smoking floor. The service from bell hop to room service was prompt and very courteous. All the staff spoke English so you won’t have issues communicating. Spa and exercise room are on the 5th floor. Although it is a men’s tailored spa, they do welcome women too. 😉 The hotel itself is right across Gaja Mada Plaza and located minutes away from most of Jakarta’s monuments and museums. I actually like GM Plaza because it’s clean, has a lot of stores and eating options. Bakmi GM!
      Reviewed February 01, 2019
      8.8
      Excellent
      RAY from Indonesia
      Solo traveler
      Deluxe King
      Stayed 2 nights in January 2019
      Nice and Comfortable Place to Stay”
      Clean, comfortable room and friendly staff.
      Reviewed February 08, 2019
      8.4
      Excellent
      RAY from Indonesia
      Solo traveler
      Deluxe King
      Stayed 1 night in January 2019
      Nice and Comfortable Hotel”
      Clean, comfortable room and friendly staff.
      Reviewed February 08, 2019
      8.0
      Excellent
      Wei from Singapore
      Group
      Superior Queen
      Stayed 2 nights in October 2018
      Relatively good location”
      A wide spread of food, good location (supermarket just opposite hotel) and very nice room. A pity not all of us got the non-smoking room although we had requested for it. The smoking floors really stink.
      Reviewed October 21, 2018
      5.6
      Zafarullah from Indonesia
      Business traveler
      Superior Queen
      Stayed 1 night in December 2018
      Above average”
      The Grand Mercury Hypocrisy I spent 65 minutes in the gym without being able to have a drop of water to drink. Then I went to the sauna, nobody available and no water to drink. Then an attendant came at around 85 minutes and said there is no water... I should order. I said I’ll by soft drinks at the bar but the fridge was locked. After 95 minutes I went to my room with wet clothes and got my own water to drink.
      Reviewed December 28, 2018
      Dear Mr Zafarullah., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar Mursalin
      Responded January 17, 2019
      Grand Mercure Jakarta Harmoni Hotel
      7.2
      Very good
      YUNG-YI from Taiwan
      Solo traveler
      Superior Queen
      Stayed 1 night in December 2018
      Worth Money”
      Location is good, close to all spot in the city center. Room is clean and bright with plenty of bottle water of 4. Not really have time to use the facility but seems good and definitely will try that during next stay.
      Reviewed December 10, 2018
      10.0
      Exceptional
      Jessica from Indonesia
      Couple
      Deluxe Twin
      Stayed 1 night in July 2018
      Excellent !”
      Overall Great experience more than words can say Just trouble on check in time , we need to queue until 4.30 , we got welcome drink while waiting , maybe hotel was high occupied , means this hotel is favorite place to stay ! Strategic location, huge rooms, affordable price
      Reviewed July 23, 2018
      8.4
      Excellent
      Mark from United States
      Solo traveler
      Deluxe King
      Stayed 2 nights in April 2018
      Excellent”
      I liked this hotel because it was very nice and clean yet reasonably priced for the quality of the hotel. Good location. Very easy to walk across the pedestrian bridge in front of the hotel and reach the shopping mall across the street. I would definitely stay here again.
      Reviewed April 27, 2018
      Dear Mr. Mark, Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you and very much appreciate your comments during your stay with us. We are sincere apology for the inconvenience caused that your experience about water slow in the room did not meet your expectation which It is a part of our concerned for the improvement. Certainly We share your comment with our team and we sure that this constructive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back here. Sincerely, Azwar Mursalin Front Office Manager
      Responded May 06, 2018
      Grand Mercure Jakarta Harmoni Hotel
      8.8
      Excellent
      Sokmuny from Cambodia
      Family with young children
      Deluxe King
      Stayed 1 night in April 2018
      A great place to stay in Central Jakarta”
      I stayed one night at this hotel on April 12, 2018. Overall, everything is good. The location not best but not bad there is a department store in front of this hotel and 10' to go to Grand Indonesia (very big department store). Breakfast very good, the pool, and the spa are very good. There is a fast food next to the hotel. My wife and daughter liked this hotel so much. I will stay this hotel again when visiting Jakarta again.
      Reviewed April 14, 2018
      Dear Mr.Sokmuny , Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you and very much appreciate your comments during your stay with us. We are sincere apology for the inconvenience caused that your experience about water slow in the room did not meet your expectation which It is a part of our concerned for the improvement. Certainly We share your comment with our team and we sure that this constructive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back here. Sincerely, Azwar Mursalin Front Office Manager
      Responded May 06, 2018
      Grand Mercure Jakarta Harmoni Hotel
      7.6
      Very good
      Poh from Singapore
      Business traveler
      Superior Queen
      Stayed 2 nights in November 2018
      Great to be back”
      Great location to be
      Reviewed February 12, 2019
      6.8
      Good
      Kiang from Indonesia
      Solo traveler
      Superior Queen
      Stayed 1 night in October 2018
      Sub-par service level”
      I chose this hotel because of the location. Staying in the hotel on 28 Oct 2018. I paid extra for the WiFi capability, but did not have WiFi in my room. The reception desk could not have it resolved. Since it was already in the mid evening, I didn’t want to pursue further. Intended to watch Netflix movies via my iPad and couldn’t do so. On buffet breakfast, I had to ask three times to be served hot tea. It was just only I was halfway on my breakfast. New building/facility but the service level is still relatively poor. I wasn’t sure if this is a four or five stars hotel? There are other hotel in the close vicinity of this hotel. If you need to choose, might as well try others.
      Reviewed October 30, 2018
      Dear Mr Kiang., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience our not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar Mursalin
      Responded January 17, 2019
      Grand Mercure Jakarta Harmoni Hotel
      7.6
      Very good
      Alia from Singapore
      Couple
      Superior Queen
      Stayed 2 nights in September 2018
      Very good”
      Very clean and comfortable hotel. Our room had a great view of the city. The breakfast buffet had a massive spread of food. The Sky Lounge was also a great place to chill and have drinks. I was also looking forward to a spa session in the hotel. Unfortunately, the spa was only catered for men.
      Reviewed September 10, 2018
      10.0
      Exceptional
      SONYA from Indonesia
      Family with young children
      Superior Queen
      Stayed 1 night in December 2018
      Exceptional”
      the staffs are very humble and help full! will try another night there ❤
      Reviewed January 03, 2019
      9.6
      Exceptional
      Jessica from Indonesia
      Group
      Superior Twin
      Stayed 1 night in July 2018
      Good location”
      Our suite should be bigger compared to other hotel but overall services are good :)
      Reviewed December 26, 2018
      8.8
      Excellent
      DONG from South Korea
      Business traveler
      Superior Queen
      Stayed 3 nights in November 2018
      great as always,...”
      good access to any location, well educated staffs and reasonable price for the breakfast..
      Reviewed December 20, 2018
      10.0
      Exceptional
      Chew from Singapore
      Business traveler
      Business Suite
      Stayed 2 nights in December 2018
      Hotel with Good breakfast ”
      Good location , lost of varieties of food for breakfast and good gym
      Reviewed December 09, 2018
      8.4
      Excellent
      steven from Indonesia
      Solo traveler
      Superior Queen
      Stayed 1 night in April 2018
      nice location but bad service by the staff”
      give me a room with a person in it
      Reviewed December 03, 2018
      12345
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      Grand Mercure Jakarta Harmoni Hotel
      |Excellent 8.2
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      • Excellent location
      • Istiqlal Mosque
      • Stasiun Sawah Besar Railway Station is within 0.91 km