Grand Mercure Jakarta Harmoni Hotel
Grand Mercure Jakarta Harmoni Hotel
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9.2
Exceptional

"Clean and neat with good food from room service."

Meng Y.

|

April 2, 2018

Superior King Grand Mercure Jakarta Harmoni Hotel
Superior King
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Interior view Grand Mercure Jakarta Harmoni Hotel
Interior view
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Interior view Grand Mercure Jakarta Harmoni Hotel
Interior view
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Swimming pool Grand Mercure Jakarta Harmoni Hotel
Swimming pool
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See map Grand Mercure Jakarta Harmoni Hotel
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Excellent
Location
8.3
See all 6 photos Grand Mercure Jakarta Harmoni Hotel
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What guests are saying:
Professional staff and clean, peaceful and comfortable rooms...
mohd T. from Malaysia
Solo traveler
The rooms are very comfortable & clean
Ferdaus from Malaysia
Group
The view from this hotel is really nice especially if you are on a higher floor. I also like the comfortable bed and room design. The location is good but this is Jakarta so it's going to take time going anywhere.
Laurentiu from Romania
Couple
Everything was great at this hotel. If it wasn't for the fact that they forgot to give me towels after they clean my room on the second day, I would have given them all 5 on my rating. I think it was an honest mistake on their part so no harm done.
Chin from Malaysia
Business traveler
Fantastic Hotel with clean and nicely design room equipped with comfortable bed. Fast check-in/out. Free wireless internet for all of your devices. I drive, thus free parking is a big advantage. Staff was friendly too. Definitely will stay with Grand Mercure again.
Kaleb from Indonesia
Business traveler
this hotel is quite new, so it will be clean to stay in. the location is not bad at all but sometimes you can get into traffic jam that abit troublesome and you need to walk quite abit to search for food
steven from Indonesia
Couple
a well designed room and hotel interior, great location, though the room is rather small.. check in process was rather slow..but still tolerable. overall it was a great stay.. absolutely would come back for another stay in this modern-clean hotel..
TAUFIK from Indonesia
Business traveler
Stayed at Grand Mercure for a couple of nights. Good rate for a comfortable room to rest in after a day of travelling and golf. Mainly an all guys (daddies) trip filled with golf and food. Would consider coming back again if ever in CKG again.
kristal from Singapore
Group

Grand Mercure Jakarta Harmoni Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 2214 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.6
Recommended by 93% of guests
Value for money8.1
Location rating8.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport14.2 km
  • 910 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 30 m²/323 ft²
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Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Double Or Twin Superior
Double Or Twin Superior
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Superior King
Superior King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Business Suite
Business Suite
...
  • Room size: 44 m²/474 ft²
  • Shower
  • 1 king bed
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Deluxe Double
Deluxe Double
...
    Enter dates to see prices
    Have a question for Grand Mercure Jakarta Harmoni Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "Breakfast is excellent"

      Denis

      |

      October 2, 2017

    • 10.0
      Exceptional

      "Excellent stay with excellent location"

      AHMAD S.

      |

      December 5, 2017

    • 7.2
      Very good

      "Nice, clean and comfortable hotel"

      IBRAHIM

      |

      July 3, 2017

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    More about Grand Mercure Jakarta Harmoni Hotel

    More about Grand Mercure Jakarta Harmoni Hotel

    8.7
    Excellent

    "Everythings look perfect clean."

    refial

    |

    March 30, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    2.1 km Indonesian, Japanese
    Huize Trivelli
    2.8 km Indonesian, International
    Palalada
    2.9 km Indonesian
    American cuisine
    American cuisine
    Moo Great Steaks and Good Friends
    1.4 km American, European, Steakhouse
    KFC & KFC Coffee - Cideng
    1.8 km American, Fast food
    KFC
    1.9 km American
    Asian cuisine
    Asian cuisine
    Gado Gado CMR
    200 m Asian, Indonesian
    Cemara Resto
    200 m Asian, Indonesian
    Rumah Makan Ayam Penyit
    210 m Asian, Indonesian

    What they offer

    8.8
    Excellent

    "Breakfast very good, the pool, and the spa are very good."

    Sokmuny

    |

    April 14, 2018

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2214)Booking.com Reviews (693)
    8.1
    /
    10
    Cleanliness8.6
    Facilities8.1
    Location8.3
    Room comfort and quality8.4
    Service8.1
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (2214)
    All room types

    Show reviews that mention 

    Showing 1733 verified guest comments
    12345
    9.6
    Exceptional
    Tanesha from Indonesia
    Family with teens
    Superior Twin
    Stayed 1 night in December 2018
    pleasant stay”
    greeted by a luxurious lobby, and then the spacious room (super love the bathroom!), comfy bed, and they gave us a free upgrade to deluxe room. nice city view from our room. the staff was very helpful. amazing stay here.
    Reviewed December 10, 2018
    8.4
    Excellent
    Kai from Singapore
    Business traveler
    Deluxe King
    Stayed 3 nights in November 2018
    Always stay this hotel for business trip”
    I always stay this hotel for my business trip. Wifi in room to my mobile phone no problem, but notebook computer unable to connect. Called my company IT department, they could not help much from remote and blame on hotel network. Luckily, the hotel staff assisted, and found was due to the setting of my notebook computer. Really nice and helpful staff, would stay here again for my next business trip.
    Reviewed December 07, 2018
    8.0
    Excellent
    Wei from Singapore
    Group
    Superior Queen
    Stayed 2 nights in October 2018
    Relatively good location”
    A wide spread of food, good location (supermarket just opposite hotel) and very nice room. A pity not all of us got the non-smoking room although we had requested for it. The smoking floors really stink.
    Reviewed October 21, 2018
    5.6
    Zafarullah from Indonesia
    Business traveler
    Superior Queen
    Stayed 1 night in December 2018
    Above average”
    The Grand Mercury Hypocrisy I spent 65 minutes in the gym without being able to have a drop of water to drink. Then I went to the sauna, nobody available and no water to drink. Then an attendant came at around 85 minutes and said there is no water... I should order. I said I’ll by soft drinks at the bar but the fridge was locked. After 95 minutes I went to my room with wet clothes and got my own water to drink.
    Reviewed December 28, 2018
    10.0
    Exceptional
    SONYA from Indonesia
    Family with young children
    Superior Queen
    Stayed 1 night in December 2018
    Exceptional”
    the staffs are very humble and help full! will try another night there ❤
    Reviewed January 03, 2019
    10.0
    Exceptional
    Jessica from Indonesia
    Couple
    Deluxe Twin
    Stayed 1 night in July 2018
    Excellent !”
    Overall Great experience more than words can say Just trouble on check in time , we need to queue until 4.30 , we got welcome drink while waiting , maybe hotel was high occupied , means this hotel is favorite place to stay ! Strategic location, huge rooms, affordable price
    Reviewed July 23, 2018
    9.6
    Exceptional
    Jessica from Indonesia
    Group
    Superior Twin
    Stayed 1 night in July 2018
    Good location”
    Our suite should be bigger compared to other hotel but overall services are good :)
    Reviewed December 26, 2018
    8.8
    Excellent
    DONG from South Korea
    Business traveler
    Superior Queen
    Stayed 3 nights in November 2018
    great as always,...”
    good access to any location, well educated staffs and reasonable price for the breakfast..
    Reviewed December 20, 2018
    7.2
    Very good
    YUNG-YI from Taiwan
    Solo traveler
    Superior Queen
    Stayed 1 night in December 2018
    Worth Money”
    Location is good, close to all spot in the city center. Room is clean and bright with plenty of bottle water of 4. Not really have time to use the facility but seems good and definitely will try that during next stay.
    Reviewed December 10, 2018
    6.8
    Good
    Kiang from Indonesia
    Solo traveler
    Superior Queen
    Stayed 1 night in October 2018
    Sub-par service level”
    I chose this hotel because of the location. Staying in the hotel on 28 Oct 2018. I paid extra for the WiFi capability, but did not have WiFi in my room. The reception desk could not have it resolved. Since it was already in the mid evening, I didn’t want to pursue further. Intended to watch Netflix movies via my iPad and couldn’t do so. On buffet breakfast, I had to ask three times to be served hot tea. It was just only I was halfway on my breakfast. New building/facility but the service level is still relatively poor. I wasn’t sure if this is a four or five stars hotel? There are other hotel in the close vicinity of this hotel. If you need to choose, might as well try others.
    Reviewed October 30, 2018
    8.4
    Excellent
    Mark from United States
    Solo traveler
    Deluxe King
    Stayed 2 nights in April 2018
    Excellent”
    I liked this hotel because it was very nice and clean yet reasonably priced for the quality of the hotel. Good location. Very easy to walk across the pedestrian bridge in front of the hotel and reach the shopping mall across the street. I would definitely stay here again.
    Reviewed April 27, 2018
    Dear Mr. Mark, Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you and very much appreciate your comments during your stay with us. We are sincere apology for the inconvenience caused that your experience about water slow in the room did not meet your expectation which It is a part of our concerned for the improvement. Certainly We share your comment with our team and we sure that this constructive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back here. Sincerely, Azwar Mursalin Front Office Manager
    Responded May 06, 2018
    Grand Mercure Jakarta Harmoni Hotel
    8.8
    Excellent
    Sokmuny from Cambodia
    Family with young children
    Deluxe King
    Stayed 1 night in April 2018
    A great place to stay in Central Jakarta”
    I stayed one night at this hotel on April 12, 2018. Overall, everything is good. The location not best but not bad there is a department store in front of this hotel and 10' to go to Grand Indonesia (very big department store). Breakfast very good, the pool, and the spa are very good. There is a fast food next to the hotel. My wife and daughter liked this hotel so much. I will stay this hotel again when visiting Jakarta again.
    Reviewed April 14, 2018
    Dear Mr.Sokmuny , Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you and very much appreciate your comments during your stay with us. We are sincere apology for the inconvenience caused that your experience about water slow in the room did not meet your expectation which It is a part of our concerned for the improvement. Certainly We share your comment with our team and we sure that this constructive feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to welcoming you back here. Sincerely, Azwar Mursalin Front Office Manager
    Responded May 06, 2018
    Grand Mercure Jakarta Harmoni Hotel
    8.8
    Excellent
    Lalit from Hong Kong
    Business traveler
    Superior Queen
    Stayed 2 nights in February 2018
    Value for money, clean, centrally located”
    Hotel is centrally located. So all happening places within 20 minutes rides from hotel. Airport is about an hour drive and will cost you about USD 10 or IDR 120,000. Hotel itself is very clean, comfortably spacious. McDonald, is just next door. there is a mall opposite to the Hotel. local 24 hour grocery stores within 5 minutes walking distance. Staff is quite helpful and polite. Currency excahnge possible but rate is not that good. overall at this price its a good choice.
    Reviewed February 12, 2018
    7.6
    Very good
    Alia from Singapore
    Couple
    Superior Queen
    Stayed 2 nights in September 2018
    Very good”
    Very clean and comfortable hotel. Our room had a great view of the city. The breakfast buffet had a massive spread of food. The Sky Lounge was also a great place to chill and have drinks. I was also looking forward to a spa session in the hotel. Unfortunately, the spa was only catered for men.
    Reviewed September 10, 2018
    10.0
    Exceptional
    Chew from Singapore
    Business traveler
    Business Suite
    Stayed 2 nights in December 2018
    Hotel with Good breakfast ”
    Good location , lost of varieties of food for breakfast and good gym
    Reviewed December 09, 2018
    8.4
    Excellent
    steven from Indonesia
    Solo traveler
    Superior Queen
    Stayed 1 night in April 2018
    nice location but bad service by the staff”
    give me a room with a person in it
    Reviewed December 03, 2018
    8.0
    Excellent
    NURHISHAM from Singapore
    Business traveler
    Superior Queen
    Stayed 1 night in October 2018
    Work Travel”
    Good hotel. Good location and good facilities. Only problem was that the room I stayed had a major A/C leak. Luckily, it was just a 1 night stay. Hope they have fixed the problem.
    Reviewed November 18, 2018
    9.2
    Exceptional
    linda from Indonesia
    Couple
    Superior Queen
    Stayed 1 night in November 2018
    Good location, clean, big room”
    Good location, clean, big room
    Reviewed November 13, 2018
    9.6
    Exceptional
    Ferdaus from Malaysia
    Group
    Deluxe Twin
    Stayed 4 nights in October 2017
    Fantastic hotel in very good location.. ”
    It's a fairly new hotel.. I have stayed here before a few times & had always enjoyed the stay.. Facilities are modern & tip top.. There's a small mall across the road & a McDonald's next door... The rooms are very comfortable & clean..
    Reviewed December 16, 2017
    Dear Mr. Ferdaus, Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you and very much appreciate your comments during your stay with us. It is always a pleasure to receive positive feedback, and certainly we share your comments with our team. Thank you and gain for sharing your experience and we look forward to welcoming you back here. Sincerely, Azwar Mursalin Front Office Manager
    Responded January 04, 2018
    Grand Mercure Jakarta Harmoni Hotel
    8.0
    Excellent
    Oki from Indonesia
    Couple
    Superior Twin
    Stayed 1 night in November 2017
    No free parking”
    I asked for free parking fee but the receptionist just said yes and didn't put my vehicle to the free room parking system. So when I checked out and leave the property, the parking staff still asked me for parking fee for my one night stay (per hours). I can't back to the hotel lobbu because it will took more time and not efficient. If I'm not mistaken, the receptionist's name was Juliana/Yuli/Julia. She seems to be new for her job when she treat me when I checked in. But overall the facility is great.
    Reviewed November 12, 2017
    Dear Mr. OKI, Warmest greetings from Grand Mercure Jakarta Harmoni ! Thank you for taking the time to tell us about your experience during your stay with us. We are sincerely apology that your experience did not meet your expectations which it is a part of our concerned, and certainly we share your comments with our team. Here, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azwar MursalinFront Office Managar
    Responded November 17, 2017
    Grand Mercure Jakarta Harmoni Hotel
    12345
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    • Excellent location
    • Istiqlal Mosque
    • Stasiun Sawah Besar Railway Station is within 0.91 km