Grand Mercure Maha Cipta Medan Angkasa
Grand Mercure Maha Cipta Medan Angkasa
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10.0
Exceptional

"Great & friendly staff"

nur R.

|

May 2, 2018

Deluxe Room with 1 King-Size Bed - Guestroom Grand Mercure Maha Cipta Medan Angkasa
Deluxe Room with 1 King-Size Bed - Guestroom
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Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby
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Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby
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Interior view Grand Mercure Maha Cipta Medan Angkasa
Interior view
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See map Grand Mercure Maha Cipta Medan Angkasa
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Very good
Location
7.7
See all 53 photos Grand Mercure Maha Cipta Medan Angkasa
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What guests are saying:
Wonderfull
Alwi from Indonesia
Family with young children
The hotel is old, my son's room AC is broken, but the front desk respond is very good & fast
Erik from Indonesia
Family with young children
thank you
Adam from Indonesia
Family with young children
The hotel is kinda old and doesn't have fresh smell. I stayed there during their renovation period and hopefully the room will be better after renovation
Sabrina from Indonesia
Couple
Lovely and Super Big Room
S from Malaysia
Solo traveler
Very Excellent and Nice
muhammad from Indonesia
Family with young children
good locations
anna from Malaysia
Business traveler

Grand Mercure Maha Cipta Medan Angkasa

Very good location
- Inside city center
- What's nearby?
Very good
From 776 reviewsSee what guests said
7.5
/
10
Very good value for money
7.7
Recommended by 86% of guests
Value for money7.7
Distance to city center1 km
Location rating7.7
Nearest airportKuala Namu International Airport (KNO)
Distance to airport22.3 km
  • 750 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Executive
Executive
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Premiere King Room
Premiere King Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
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Deluxe Room with 2 single beds
Deluxe Room with 2 single beds
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed
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Premiere Twin Beds
Premiere Twin Beds
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed
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Deluxe - Non-Smoking
Deluxe - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Deluxe Room with 1 King-Size Bed
Deluxe Room with 1 King-Size Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
    Enter dates to see prices
    Premium Single
    Premium Single
    ...
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      Triple Premier
      Triple Premier
      ...
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        Standard Suite
        Standard Suite
        ...
          Enter dates to see prices
          Have a question for Grand Mercure Maha Cipta Medan Angkasa?

          What people love about the property

          • 9.6
            Exceptional

            "Lovely and Super Big Room"

            S S.

            |

            May 26, 2017

          • 10.0
            Exceptional

            "Very Excellent and Nice"

            muhammad

            |

            May 19, 2017

          • 9.6
            Exceptional

            "Good location, near from everywhere"

            clara

            |

            March 31, 2017

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          More about Grand Mercure Maha Cipta Medan Angkasa

          More about Grand Mercure Maha Cipta Medan Angkasa

          8.0
          Very good

          "A very good 5star hotel with cheapest rate"

          yeoh

          |

          June 8, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          8.0
          Very good

          "Nice hotel, the room is spacious & nice breakfast."

          Mohamad A.

          |

          November 19, 2017

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (776)Booking.com Reviews (229)
          7.5
          /
          10
          Cleanliness7.5
          Facilities7.6
          Location7.7
          Room comfort and quality7.7
          Service7.6
          Value for money7.7
          Provided by verified guests of Agoda
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          All guests (776)
          All room types
          Showing 633 verified guest comments
          12345
          6.4
          Good
          Wan from Indonesia
          Business traveler
          Deluxe Room with 1 King-Size Bed
          Stayed 1 night in July 2018
          old hotel with new decoration”
          this hotel is actually an old hotel in town. but then the hotel bought by Grand Mercure management and they renovate it for sure. but the renovation just the lobby and some area. not all the area. let say the room, i still get the old room with some smell inside. the bathroom also not so comfortable. but if you on a budget travel, you can consider this hotel.
          Reviewed August 18, 2018
          Dear Mr.Wan We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendra J Ngantung General Manager
          Responded October 02, 2018
          Grand Mercure Maha Cipta Medan Angkasa
          8.4
          Excellent
          Sutisno from Indonesia
          Couple
          Executive
          Stayed 1 night in June 2018
          Good location”
          Good location . Staffs were all friendly and helpful
          Reviewed November 07, 2018
          Dear Mr.Sutisno Thank you for staying with us, we are glad to know that you really enjoyed your time with us, especially knowing that our service & facilities impressed you that much for us to receive such great review. Appreciate you for putting such a perfect rating on Agoda. We look forward to welcoming you back here again to continue showcasing you the services and hospitality you would expect from Accor Group Hope to see you around soon! Hendra J Ngantung General Manager
          Responded November 12, 2018
          Grand Mercure Maha Cipta Medan Angkasa
          8.8
          Excellent
          Purnama from Indonesia
          Couple
          Deluxe Room with 1 King-Size Bed
          Stayed 1 night in September 2018
          Very comfortable. Nice hotel. Big room”
          Toilet not so nice anymore. Maybe the tools is too old already.
          Reviewed September 30, 2018
          Dear Mrs.Purnama, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendra J Ngantung General Manager
          Responded October 02, 2018
          Grand Mercure Maha Cipta Medan Angkasa
          9.3
          Exceptional
          geoffrey from Australia
          Solo traveler
          Stayed 3 nights in June 2015
          Grand old hotel”
          The lobby, restaurant and facilities
          This is a beautiful old hotel and although would have been 5 star when new some hotel booking sites rate it as 3 star. Agoda offered free breakfast at the same prices for room only in other sites. The pool area is beautiful and relaxing. If you like you can eat breakfast poolside. There is a lovely sauna but it does operate limited hours
          Reviewed September 20, 2015
          8.7
          Excellent
          bogi from Indonesia
          Business traveler
          Stayed 3 nights in April 2015
          prime location”
          big room, prime location, nice food
          since after office hour, spending on this hotel has much pleasure ..... location is on the center of city and can easily find many nice place for cullinary ... try this hotel you will fine a great experience
          Reviewed April 18, 2015
          10.0
          Exceptional
          Intan from Indonesia
          Family with teens
          Stayed 1 night in May 2014
          Great family time at Grand angkasa”
          Clean room , Delicious Food , Good value for money
          Its so nice while i spent my family time at here. with the very friendly staff at there. the food also delicious and have variety for choose. i would recommend this for my friend if they looking for hotel. Thank You
          Reviewed July 03, 2014
          8.0
          Excellent
          Mohd from Malaysia
          Business traveler
          Stayed 1 night in December 2013
          Nice & comfort stay. Preferred to improve breakfas”
          Excellent and wonderful....close to halal restaurant... so for muslim....no problem.
          The hotel staff is very friendly and helpful providing us with the information on how to get to our destination for food and shopping. My wife & children got what they came for and my family enjoyed our stay because the location of the hotel is within the shopping area. The room are very clean, huge with large bed and of international standard.
          Reviewed December 12, 2013
          8.3
          Excellent
          Boon from Malaysia
          Business traveler
          Stayed 3 nights in August 2013
          Cheap Decent Hotel”
          Price, staff and location
          It was a pleasant stay except the hotel needs a bit of refurbishment as it is an old hotel. Although staffs are friendly and courteous with a strategic location, may have to conspire staying there unless refurbishment is done to this hotel.
          Reviewed November 11, 2013
          9.0
          Exceptional
          Melchor from Philippines
          Solo traveler
          Deluxe Room with 1 King-Size Bed
          Stayed 3 nights in October 2013
          It was a relaxing hotel”
          Location, Size of the room and great staff
          The room is amazing, it was big, spacious and with a study table. Huge windows. There is a gym and pool so there is a lot of things to do in this hotel. The only thing that need improvement is i saw small cockroaches in the floor so I think this needs improvement, nevertheless it was a great experience.
          Reviewed October 20, 2013
          8.3
          Excellent
          Anton from Indonesia
          Couple
          Stayed 2 nights in October 2013
          Great value for 5-star hotel at Medan”
          Comfortable interior, huge lobby, friendly staffs
          Although the hotel might be a bit old, but the interior is pretty comfortable to stay on. They tried furnishing it with new LCD and shower but bathtub is still old-school. I was pretty happy staying there except there was one morning where we have to open the water in the washroom for 3 minutes first before the pipe released clean water (first 3 minutes are mud water). Aside from that, water is strong and the heater was working perfectly great! Swimming pool looks like a 3-star hotel's though. Tip: Stay in 8th floor (superior room); it's renovated last year.
          Reviewed October 07, 2013
          8.3
          Excellent
          gregory from United States
          Couple
          Stayed 5 nights in September 2013
          First Class Hotel”
          Service, Room Quality, Price
          This property is now being managed by Accor Hotels, so I expect will be improving even more in the future. I have stayed here before, and the online room price was very reasonable this year. The quality of the property is still good, with the only downside bieng it's location-- still in the city, but not much in walking distance other than a kfc restaurantt and some convenience stores. Both taxis and motorized becaks are available-- so transport is no problem.
          Reviewed October 07, 2013
          8.7
          Excellent
          gregory from United States
          Solo traveler
          Stayed 2 nights in August 2012
          Good hotel, good security”
          Large rooms, helpful reception staff
          I was in and out of Medan 2 or 3 times this summer during my vacation and used the Grand Angkasa for 1 and two night stays each time. The hotel has very good security, and the staff (bellmen, conceirge, reception) were always hepful and friendly. I was very pleased to be able to use the Business Center for emails late at night, although the room had been closed-- the staff was willing to accommodate by re-opening it. General Good Hotel
          Reviewed October 28, 2012
          8.3
          Excellent
          Elizabeth from Indonesia
          Solo traveler
          Stayed 1 night in September 2012
          Lovely hotel, near the airport”
          Very near to airport, clean room
          the room in this hotel is quite spacious. i am staying in deluxe room, the old room which has not been renovated yet. firstly,i was worried that the room might not comfortable. however, i find this "old" room is quite nice and comfortable. if i go to medan, i will choose this hotel, because i think the price is also reasonable.
          Reviewed September 25, 2012
          9.0
          Exceptional
          Teoh from Malaysia
          Couple
          Stayed 1 night in September 2012
          Good service ”
          Location Good
          The most impress me is when arriving to this hotel. The staffs are so amiable and smile all the way. This make a very good impression to those who stay. The location is at town centre, this will make the traveller more convenient to move around the city. The tight security check also an important thing to highlight.
          Reviewed September 10, 2012
          8.0
          Excellent
          siti from Malaysia
          Family with young children
          Stayed 2 nights in June 2012
          Nice grand room”
          breakfast served good & variety food
          Room was big, with new LCD TV & king bed. Nothing to complain much about room, everything was good. But aunfortunately, the hotel is far away from main attraction such as Merdeka palace, Sun Plaza, Istana Maimon, Masjid Raya etc.
          Reviewed June 21, 2012
          8.3
          Excellent
          from United Kingdom
          Solo traveler
          Stayed 1 night in February 2012
          Old style 5 star hotel ”
          Spacious room in downtown location
          old style 5 star hotel in medan center with sizable room . a very good deal on agoda at 50% discount on un- renovated deluxe room. everything in the room still run ok. the new renovated room should at least double the price. only buffet restaurant is open. breakfast is great. good value for money on this deal !!!
          Reviewed February 19, 2012
          9.0
          Exceptional
          Fendy from Indonesia
          Couple
          Stayed 3 nights in December 2011
          Good hotel with big room”
          Big room, convenient location
          stayed for 3 nights at this hotel, excellent service with good location. the room is big and confortable, price is also very reasonable. check in and check out is easy and convenient, beds are comfortable, room is spacious and location is near to city center.
          Reviewed December 28, 2011
          4.4
          Maju from Indonesia
          Family with young children
          Deluxe Room with 2 single beds
          Stayed 2 nights in December 2017
          bad service from the staff!!”
          i was arrived at 4pm but the rooms were not ready! they also said that i only booked for one day, after i showed them my booking confirmation, then they WILL check again. ridiculous receptionist! I was booked the room for two person but they only gave me ONE towel, after I said why? the didnt said its only show for 1 person but i said I already pay for two person! even the stupid manager can not do anything!
          Reviewed December 31, 2017
          7.6
          Very good
          rina from Indonesia
          Business traveler
          Deluxe Room with 2 single beds
          Stayed 1 night in October 2018
          Overall good”
          Front desk must be more cooperate, because when we ask to print our boarding pass they said they don't allow to do it .
          Reviewed October 22, 2018
          Dear Mrs. Rina Thank you for choosing Grand Mercure Medan Angkasa Hotel and your feedback on Agoda. First of all, I would like to extend our greatest gratitude for your stay in our hotel and we thank you for showing care by sharing your feedback. Thank you for your constructive feedbacks on areas of improvement. Necessary training shall be delivered to ensure certain areas are improved. Your valuable feedback is certainly going to be worked on and I am sure we shall improve moving forward. Thank you for your loyalty and Please accept my sincere apology for any inconvenience caused. Upholding our commitment to provide a memorable experience with exceptional service, We look forward to welcoming you back in the near future. Sincerely Mr. Hendra J Ngantung General Manager
          Show more
          Grand Mercure Maha Cipta Medan Angkasa
          7.6
          Very good
          Ryzul from Malaysia
          Family with young children
          Deluxe Room with 2 single beds
          Stayed 2 nights in August 2018
          big room good for family when kfc nearby ”
          enjoy my trip in medan
          Reviewed September 20, 2018
          Dear Mr.Ryzul We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hendra J Ngantung General Manager
          Responded October 02, 2018
          Grand Mercure Maha Cipta Medan Angkasa
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          Grand Mercure Maha Cipta Medan Angkasa
          |Very good 7.5
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          • Very good location
          • Centre Point Mall
          • Medan Train Station is within 0.75 km