460 meters to the beach
Located in heart of Phuket
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||1 km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||24.5 km|
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Grand Mercure Phuket Patong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of THB 1500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Phuket Patong also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Grand Mercure Phuket Patong has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.
Grand Mercure Phuket Patong does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Great location, walking distance to the main shopping mall."
January 9, 2017
"The room was beautiful, immaculate & stylishly furnished."
September 23, 2018
"Nice buffet breakfast, good location and good service."
January 14, 2019
Conveniently located in Phuket, Grand Mercure Phuket Patong is a great base from which to explore this vibrant city. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.
314 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, separate living room, internet access – wireless, private pool, internet access – wireless (complimentary) can be found in selected rooms. The hotel's fitness center, outdoor pool, spa, massage, solarium are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Phuket, make Grand Mercure Phuket Patong your home away from home.
"Breakfast was scrumptious with a wide selection of dishes."
September 23, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Grand Mercure Phuket Patong
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me and my daughter loved our time at grand mercure phuket patong, hotel is fantastic and great location for everything, swimming pool & steam rooms were great and food in hotel was excellent but what stood out most is the staff everyone was so helpful and pleasant to us all the time front getting us taxis , helping with our tours, at breakfast, room service. special thanks to jamnong bootsong who really went out his way to make sure we were enjoying our stay and thank you warawudhi pumthong for your help and advice. when i go back to phuket this is the only hotel i will stay thanks everyone at grand mercure .
Grand Mercure Phuket Patong, simply perfect!”
Our entire stay in Grand Mercure is perfection. We arrived around 2AM and were greeted with a warm welcome from Jackie, the receptionist and the rest of the staff. Thailand is known to be welcoming people.. and I feel the sincerity in them. We were escorted to our room.. and wow, it was what we were looking for.. the view of the pool.. the serenity.. and the feeling of being pampered. Jackie even called up to check if everything is okay. We stayed in Phuket for four days and majority of which were spent outside - Day 1: Arrival, Day 2: City Tour, massage, and Simon Cabaret, Day 3: Phi Phi Tour and Phuket Funtasea, and Day 4: was supposed to be James Bond Island Tour. However, we decided to cancel our day 4 trip to savour Grand Mercure's inviting pool, shop at the market area in front of the hotel, and at Jungceylon which is just a 10-minute walk... and again, massage to complete our trip. Overall, Grand Mercure is the place to be while in Phuket. Great staff.. and perfect location - near the beach, shopping areas, nightlife.. Simply, perfect!
Cannot recommend highly enough!”
What a stay we had at The Grand Mercure Patong! From the staff to the facilities and the food everything exceeded our expectations. My wife and I decided to visit Phuket before the arrival of our first child and were kindly treated to upgrade to a suite by the ever so lovely Ann, as well as a celebration cake and room decorations. When we visit Phuket again we will look no further than the Grand Mercure! We thank you so much for our wonderful stay.
World class hospitality”
I arranged an early check that was done very efficiently. The room was beautiful, immaculate & stylishly furnished. Even thoug the room was near the foyer, there was never any disturbance or noise of any kind, even with light entertainment on most nights. Breakfast was scrumptious with a wide selection of dishes. It would have been nice to have had Halaal options though. The pool was amazing, especially at night. Thai hoslitality & service excellence is evident at all levels, from reception & housekeeping to restaurant staff & security. I'll definitely stay at the Grand Mercure again the next time I'm in Patong.
Stay in Grand Mercure”
The Grand Mercure is a very nice Hotel, located in Patong / Phuket, with a comfortable swimming pool, nice Restaurant and services (internet, wi-fi). The staff is very friendly. If you like to do Gymn, the Fitness Room is nice, but quite small, with few machines.
During a recent 5 night stay at Grand Mercure Patong, I found my stay to most enjoyable! Nice friendly and helpful staff, imaculate public areas and rooms. The rooms were also of good size and good pool area. Strong wifi throughout. Good location to main shopping area's, beach and nightlife. Great value for money. Would not hesitate to stay here again on my next visit to Patong.
They stay at Grand Mercure was awesome. I hope its not because the hotel just opened. I do hope they will maintain the standard as long as they are open. The hotel breakfast and food are delicious. The staffs are friendly and helpful. The location is great. It is also a good hotel for family with kids. I will do come back and stay at Grand Mercure again.
There were many wonderful things about Grand Mercure but the star was the staff. They were attentive and recognises us, never failing to ask about our stay. They also prepared a little surprise for us on our anniversary. Wow! The location is good and quiet, with eateries, massages and all you'll need nearby. The breakfast was great and food was very nice, I like that you will never feel that the restaurant is crowded despite being high season. The pool was nice, gym was great with well maintained equipment, surrounding was quiet, and wifi was fast! All in all a great stay!
Another great stay at the Grand Mercure Phuket”
We stayed at the Grand Mercure for one night over a month ago, but Seta at reception remembered us immediately. We were upgraded to a deluxe suite, and could not have asked for anything more. We really enjoy staying at this hotel, as it is close to everything, and the rooms truly are an escape from the rush of the outside world. The food is excellent! We have stayed at many of the hotels in Phuket, but this is one of the few that we have gone back to.
The best hotel in Patong!”
The Grand Mercure is the best hotel if you are staying in Patong. Fantastic facilities, super friendly staff, coupled with a great gym and bar area. I will definitely visit again when I come back.
The hotel is brand new and not yet fully completed, it was very quiet. The staff were great, super friendly, Mercure has obviously put some extra effort into the staff training. Well done. The hotel is well located right opposite OTOP and easy to get around Patong, the room was nice and fitted out well, we had good value for money, a nice 5 star hotel. My only dislike is showering in the bath tub, not a fan, prefer separate shower. Would definitely stay here again.
Nice pool, great location at Patong”
The hotel is located at Patong but the Patong beach is 7-10 mins walk from hotel, as well as Jungceylon mall as well. They provide shuttle to these two locations few times a day. The only drawback is there you need to pass by the garbage collection centre and there are garbage trucks park along the road and you need to tolerate the bad smell whenever you pass by. Some convenient stores are along the corner, so you can buy things conveniently. The pool is very nice, big and long, you can see lots of guests, kids will spend time in the pool. The breakfast is THB 35000 and kids is half price. However, the breakfast is not as many variety as 5 stars hotel, but it is fine. The bakery Chau Chau opens at 7am daily and the price is ok. It is fine to grab a nice breakfast as option. The hotel does not provide transport go and back from airport. Therefore, pls book your taxi upon arrival. The taxi from hotel is slightly more expensive as well.
We were looked after very well by the staff and the hotel manager Sebastian. Rooms are modern and clean and the pool is refreshing with a small swim up bar. We ate at the hotel throughout our stay as it we had been travelling for a few weeks and just wanted to unwind. Dinner was very nice. Tapas which we ate on our balcony was really good and the western lunch baquets were also very nice - all of which were reasonably priced for a hotel. The cocktails are absolutely yummy and also very well priced. The hotels position is awesome surrounded by restaurants and massage places and a short walk to Jungceylon Shopping Centre which takes you past loads of market stalls so the walk in interesting if you are keen on shopping. We used to stay at The Burasari however since we believe it needs work to update it we have not found our new hotel for Patong. Stay in the pool access room if you can as its nice to have your own lounge chairs and these rooms also have a rain shower (but no bath).
Good Quality Well Positioned Hotel”
My wife and I stayed in a Pool Access Room with Club Access for three nights. The Hotel is quite new and well laid out. The building quality is not great - less than a year old and already showing signs of wear (ie door handles broken, loos tiles etc.) and no visible signs of maintenance program - so I have concerns for quality in the future. Staff are quite attentive and the breakfast is very good quality, vast selection and plentiful. The Club is a 'tiny'room in an upstairs area - on our first visit there was nowhere to sit - they provide good food and drink selection and that staff very attentive. Fitness room is also small - two treadmills and two bikes with three weight machines - a bit underwhelming for those with any desire to keep fit - spent most of my time waiting to use the equipment. The hotel itself is really well positioned for access to street food, markets and most frequented areas. Its reasonably good value for would recommend the Grand Mercure for short stays.
Clean, relaxing, and comfortable. Value for money”
I enjoyed my stay at Grand Mercure very much. Nicely decorated hotel, quiet area in a convenient location, staff were friendly. What I like the most was their 3 large size swimming pools with little traffic so that I could swim freely
Perfect for Australians!!”
We totally enjoyed everything about Grand Mercure Phuket Patong and would definitely stay in the future.
Very quiet, Really great very new hotel”
The staff are really friendly and attentive. The beers and meals are extremely cost effective (especially the deals at the hotel bar) which was a great surprise for a large hotel in Phuket. The only down side (and it is seriously a small one) is the water treatment plant across the road. You are far enough away from the 'dodgy' bars but you are close enough to get there easily if you like. The beach is in very easy walking distance but the pools and the pool bar are so nice I didn't want to go down there (I did a few time for a walk).
Relax and comfortable”
It's comfortable but i think things like laundry bag should be FOC as I stay in a few hotel they would not charge us for that but in grand mercure they charge us 100 thai baht for it. They charge deposit per night which i have to put a deposit for 4 nights of stay with them which i felt that it's just on a high side. Other than this everything was good.
Friendly, Location, Nice Hotel”
It was a pleasant stay. Like the deluxe pool access room so much. It's really value for money. The buffet breakfast was nice too, served variety of food. From hotel walked to Bangla road and Patong beach was only 10 minutes. Definitely will stay here for next visit to Phuket.
Great location but basic facilities”
Our stay was good except for frequent power cuts. Can understand power cuts are not within the hotels control, but I would expect a world class 4-5 star hotel would have generators to power up. Instead, one of the days there was absolutely no electricity in the room for about an hour in the evening and then one phase was turned on - just one room light, the bathroom lights and the fridge. In general the generators only seem to turn on one phase not complete electricity. The hotel has all facilities required to be called a 4-5 star, but just about. Pool was basic, kids club was basic, 1 tv channel for kids n no movies. So if you're planning on staying out of the hotel most of the time, doing touristy or beachy things, then this place is great. If you plan on lounging around at the hotel while the kids are kept occupied then this is not the place to stay at. Food was very average. Breakfast buffet is fairly decent, but limited choice (at same price) if you're vegetarian. Room service was quick but ordered the same dish 3 times but turned out different each of the 3 times. Didn't try the bar / lounge but it seemed deserted with staff actively trying to get guests waiting in the lobby to come visit. Might be a better idea to run some in-room promotions, happy hours, offer live entertainment etc to attract guests. In general we had a good stay and would return again only coz of the location and the fact that we still have more touristy things to do in Phuket.