8.3
Excellent
/10
(1402 reviews)See what guests said
Housekeeping25
Swimming Pool16
Breakfast12
See map
8.7
Excellent
Location rating score
Excellent location - 460 meters to the beach
Popular neighborhood
Parking
FREE
Popular landmarks
Patong Beach720 m
Karon Beach4.94 km
Wat Chalong6.38 km
Phuket Big Buddha6.95 km
Kata Beach7.49 km
Phuket Fanta Sea7.62 km
Kamala Beach7.66 km
Surin Beach9.97 km
Nai Harn Beach12.46 km
Promthep Cape14.41 km
Nearby landmarks
Via Rent-A-Car170 m
Dive Supply200 m
Train Thai Boxing240 m
Pum Thai Cooking School280 m
Molly Malone's410 m
Phuket Post Office410 m
John International Tailor430 m
Harry's Steakhouse & Pub440 m
Maximum Fitness and Muay Thai Training Center480 m
Hongsamudd Live Music480 m
Grand Mercure Phuket Patong
Superior Room with King Bed - Room plan Grand Mercure Phuket Patong
Kid’s club Grand Mercure Phuket Patong
Lobby Grand Mercure Phuket Patong
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Removed from saved list
5-star Resort
Free Wi-Fi

Grand Mercure Phuket Patong

1 Soi Rat-U-Thit 200 Pi 2, Patong, Phuket, Thailand, 83150 - See map
Wellness activities
Spa & Beauty
Fitness & Pool
Mind - Body
"I would like to specially mention one of your waiters Ryan (from PH) for warmly accommodating us on our buffet dinner."
Andreas - August 11, 2018
Fantastic breakfast
85% positive mentions
Excellent cleanliness
8.5 rating for cleanliness
Excellent comfort
8.5 room quality and comfort
Excellent service
8.5 rating for service
  • Airport transfer

  • 460 meters to the beach

  • Located in heart of Phuket

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Phuket every 2 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating8.7
Nearest airportPhuket International Airport (HKT)
Distance to airport24.5 km

Rooms available at Grand Mercure Phuket Patong

8.5
Excellent
Room comfort & quality
1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
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Superior 1 King Bed
Superior 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
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King Superior Suite
King Superior Suite
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool Access- Twin bed
Deluxe Pool Access- Twin bed
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 2 single beds
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Superior Room with King Bed
Superior Room with King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
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DOUBLE/TWIN SUPERIOR (2AD+1CH). BED and BREAKFAST. Standard rate Non Amendable
DOUBLE/TWIN SUPERIOR (2AD+1CH). BED and BREAKFAST. Standard rate Non Amendable
...
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    Single Pool View
    Single Pool View
    ...
      Enter dates to see prices
      Suite with Double Bed
      Suite with Double Bed
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Grand Mercure Phuket Patong?

        Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Grand Mercure Phuket Patong?

        Grand Mercure Phuket Patong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of THB 1500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Phuket Patong also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Grand Mercure Phuket Patong has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at Grand Mercure Phuket Patong?

        Grand Mercure Phuket Patong does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        See map
        Explore the neighborhood

        What people love about Grand Mercure Phuket Patong

        • 9.6
          Exceptional
          Location

          "Great location, walking distance to the main shopping mall."

          Meng M.

          |

          January 9, 2017

        • 9.6
          Exceptional

          "The room was beautiful, immaculate & stylishly furnished."

          Najma

          |

          September 23, 2018

        • 7.6
          Very good
          Location

          "Nice buffet breakfast, good location and good service."

          Lai

          |

          January 14, 2019

        Property ranking|Compared to 4,505 Phuket properties
        See all rankings
        Room comfort score
        8.6/10
        Location score
        8.7/10
        Room size
        46 sqm.
        Review score - United States
        8.3/10
        Better than
        95
        %
        of Phuket properties
        Better than
        94
        %
        of Phuket properties
        Bigger than
        91
        %
        of Phuket properties
        Better than
        91
        %
        of Phuket properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:
        8.3
        Excellent
        1,402 reviews
        Cleanliness
        8.5
        Facilities
        8.2
        Location
        8.7
        Read all reviews >
        What travelers say they love:
        Nice hotel, great location, good break fast, friendly staff.
        jojin from India
        Family with young children
        More about Grand Mercure Phuket Patong

        More about Grand Mercure Phuket Patong

        Conveniently located in Phuket, Grand Mercure Phuket Patong is a great base from which to explore this vibrant city. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

        Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.

        314 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, separate living room, internet access – wireless, private pool, internet access – wireless (complimentary) can be found in selected rooms. The hotel's fitness center, outdoor pool, spa, massage, solarium are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Phuket, make Grand Mercure Phuket Patong your home away from home.

        Show less

        Most talked about facilities

        Swimming Pool
        42 mentions
        Breakfast
        23 mentions
        Housekeeping
        20 mentions
        Food & Dining
        19 mentions

        What they offer

        9.6
        Exceptional
        Breakfast

        "Breakfast was scrumptious with a wide selection of dishes."

        Najma

        |

        September 23, 2018

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        American
        Asian
        Continental
        Vegetarian
        Full English/Irish
        Gluten-free

        Restaurants on site

        Bubble
        Cuisine:International
        Menu:Buffet, A-la-carte

        Nearby restaurants

        Thai cuisine
        Thai cuisine
        Bai touy
        2.6 km Thai
        Sweet Home Restuarant
        9.9 km Thai
        Asian cuisine
        Asian cuisine
        Rayaan's Oriental Restaurant
        380 m Asian, European, Halal
        Number 6
        670 m Asian, Seafood, Thai
        Kazu Patong Phuket
        2.0 km Asian, Japanese, Sushi

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Grand Mercure Phuket Patong from real guests

        Overall rating
        8.3
        Excellent
        From 1402 reviews
        Provided by verified guests of
        Agoda Reviews (894)Booking.com Reviews (508)
        Rating via Agoda8.3
        /
        10
        Cleanliness8.5
        Facilities8.2
        Location8.7
        Room comfort and quality8.5
        Service8.5
        Value for money8.0
        High score for Phuket
        Rating
        9+ Exceptional (251)
        8-9 Excellent (172)
        7-8 Very Good (164)
        6-7 Good (43)
        <6 Below Expectation (69)
        Time of the year
        Mar - May (134)
        Jun - Aug (205)
        Sep - Nov (215)
        Dec - Feb (145)
        Don't miss out!Users are booking a place in Phuket every 2 minutes on Agoda.com
        All guests (894)
        All room types
        All languages

        Show reviews that mention 

        Showing 699 verified guest comments
        12345
        10.0
        Exceptional
        FRANCIS from Australia
        Family with teens
        Superior Twin Room
        Stayed 8 nights in July 2014

        great hotel”

        staff, location, food.

        me and my daughter loved our time at grand mercure phuket patong, hotel is fantastic and great location for everything, swimming pool & steam rooms were great and food in hotel was excellent but what stood out most is the staff everyone was so helpful and pleasant to us all the time front getting us taxis , helping with our tours, at breakfast, room service. special thanks to jamnong bootsong who really went out his way to make sure we were enjoying our stay and thank you warawudhi pumthong for your help and advice. when i go back to phuket this is the only hotel i will stay thanks everyone at grand mercure .

        Reviewed July 31, 2014
        10.0
        Exceptional
        Hans from Philippines
        Couple
        Superior Room with King Bed
        Stayed 3 nights in July 2014

        Grand Mercure Phuket Patong, simply perfect!”

        The best thing about the hotel - is the hotel itself - rooms, ammenities, and the location. Second, the pool... Third, the staff.

        Our entire stay in Grand Mercure is perfection. We arrived around 2AM and were greeted with a warm welcome from Jackie, the receptionist and the rest of the staff. Thailand is known to be welcoming people.. and I feel the sincerity in them. We were escorted to our room.. and wow, it was what we were looking for.. the view of the pool.. the serenity.. and the feeling of being pampered. Jackie even called up to check if everything is okay. We stayed in Phuket for four days and majority of which were spent outside - Day 1: Arrival, Day 2: City Tour, massage, and Simon Cabaret, Day 3: Phi Phi Tour and Phuket Funtasea, and Day 4: was supposed to be James Bond Island Tour. However, we decided to cancel our day 4 trip to savour Grand Mercure's inviting pool, shop at the market area in front of the hotel, and at Jungceylon which is just a 10-minute walk... and again, massage to complete our trip. Overall, Grand Mercure is the place to be while in Phuket. Great staff.. and perfect location - near the beach, shopping areas, nightlife.. Simply, perfect!

        Reviewed July 22, 2014
        10.0
        Exceptional
        ALEXANDER from Australia
        Couple
        Superior Twin Room
        Stayed 7 nights in September 2018

        Cannot recommend highly enough!”

        What a stay we had at The Grand Mercure Patong! From the staff to the facilities and the food everything exceeded our expectations. My wife and I decided to visit Phuket before the arrival of our first child and were kindly treated to upgrade to a suite by the ever so lovely Ann, as well as a celebration cake and room decorations. When we visit Phuket again we will look no further than the Grand Mercure! We thank you so much for our wonderful stay.

        Reviewed September 29, 2018
        9.6
        Exceptional
        Najma from South Africa
        Solo traveler
        Superior Twin Room
        Stayed 7 nights in September 2018

        World class hospitality”

        I arranged an early check that was done very efficiently. The room was beautiful, immaculate & stylishly furnished. Even thoug the room was near the foyer, there was never any disturbance or noise of any kind, even with light entertainment on most nights. Breakfast was scrumptious with a wide selection of dishes. It would have been nice to have had Halaal options though. The pool was amazing, especially at night. Thai hoslitality & service excellence is evident at all levels, from reception & housekeeping to restaurant staff & security. I'll definitely stay at the Grand Mercure again the next time I'm in Patong.

        Reviewed September 23, 2018
        9.3
        Exceptional
        Gianclaudio from Switzerland
        Solo traveler
        Superior Twin Room
        Stayed 8 nights in January 2015

        Stay in Grand Mercure”

        Very nice hotel, well located

        The Grand Mercure is a very nice Hotel, located in Patong / Phuket, with a comfortable swimming pool, nice Restaurant and services (internet, wi-fi). The staff is very friendly. If you like to do Gymn, the Fitness Room is nice, but quite small, with few machines.

        Reviewed January 17, 2015
        10.0
        Exceptional
        Gary from United Kingdom
        Solo traveler
        Superior 1 King Bed
        Stayed 5 nights in December 2015

        Excellent Hotel”

        Staff, Cleanliness, Location

        During a recent 5 night stay at Grand Mercure Patong, I found my stay to most enjoyable! Nice friendly and helpful staff, imaculate public areas and rooms. The rooms were also of good size and good pool area. Strong wifi throughout. Good location to main shopping area's, beach and nightlife. Great value for money. Would not hesitate to stay here again on my next visit to Patong.

        Reviewed December 19, 2015
        10.0
        Exceptional
        Joanna from Singapore
        Couple
        Superior Room with King Bed
        Stayed 3 nights in October 2014

        Awesom stay”

        Staff, cleanliness and the room

        They stay at Grand Mercure was awesome. I hope its not because the hotel just opened. I do hope they will maintain the standard as long as they are open. The hotel breakfast and food are delicious. The staffs are friendly and helpful. The location is great. It is also a good hotel for family with kids. I will do come back and stay at Grand Mercure again.

        Reviewed October 21, 2014
        10.0
        Exceptional
        Lim from Singapore
        Couple
        Superior Room with King Bed
        Stayed 3 nights in December 2018

        Wonderful Stay”

        There were many wonderful things about Grand Mercure but the star was the staff. They were attentive and recognises us, never failing to ask about our stay. They also prepared a little surprise for us on our anniversary. Wow! The location is good and quiet, with eateries, massages and all you'll need nearby. The breakfast was great and food was very nice, I like that you will never feel that the restaurant is crowded despite being high season. The pool was nice, gym was great with well maintained equipment, surrounding was quiet, and wifi was fast! All in all a great stay!

        Reviewed December 19, 2018
        8.4
        Excellent
        Jeffrey from United States
        Couple
        Superior 1 King Bed
        Stayed 2 nights in November 2016

        Another great stay at the Grand Mercure Phuket”

        We stayed at the Grand Mercure for one night over a month ago, but Seta at reception remembered us immediately. We were upgraded to a deluxe suite, and could not have asked for anything more. We really enjoy staying at this hotel, as it is close to everything, and the rooms truly are an escape from the rush of the outside world. The food is excellent! We have stayed at many of the hotels in Phuket, but this is one of the few that we have gone back to.

        Reviewed November 20, 2016
        9.6
        Exceptional
        Dylan from Australia
        Couple
        Superior Room with King Bed
        Stayed 7 nights in December 2018

        The best hotel in Patong!”

        The Grand Mercure is the best hotel if you are staying in Patong. Fantastic facilities, super friendly staff, coupled with a great gym and bar area. I will definitely visit again when I come back.

        Reviewed December 10, 2018
        9.3
        Exceptional
        David from Australia
        Couple
        Superior Room with King Bed
        Stayed 3 nights in May 2014

        Fantastic”

        Location, fun and friendly staff

        The hotel is brand new and not yet fully completed, it was very quiet. The staff were great, super friendly, Mercure has obviously put some extra effort into the staff training. Well done. The hotel is well located right opposite OTOP and easy to get around Patong, the room was nice and fitted out well, we had good value for money, a nice 5 star hotel. My only dislike is showering in the bath tub, not a fan, prefer separate shower. Would definitely stay here again.

        Reviewed May 27, 2014
        9.0
        Exceptional
        shane from Malaysia
        Family with young children
        Superior Room with King Bed
        Stayed 2 nights in January 2015

        Nice pool, great location at Patong”

        Nice and big pool, location and near Jungceylon Mall and Patong, friendly staff

        The hotel is located at Patong but the Patong beach is 7-10 mins walk from hotel, as well as Jungceylon mall as well. They provide shuttle to these two locations few times a day. The only drawback is there you need to pass by the garbage collection centre and there are garbage trucks park along the road and you need to tolerate the bad smell whenever you pass by. Some convenient stores are along the corner, so you can buy things conveniently. The pool is very nice, big and long, you can see lots of guests, kids will spend time in the pool. The breakfast is THB 35000 and kids is half price. However, the breakfast is not as many variety as 5 stars hotel, but it is fine. The bakery Chau Chau opens at 7am daily and the price is ok. It is fine to grab a nice breakfast as option. The hotel does not provide transport go and back from airport. Therefore, pls book your taxi upon arrival. The taxi from hotel is slightly more expensive as well.

        Reviewed February 10, 2015
        9.0
        Exceptional
        ANTHONY from Australia
        Couple
        Stayed 2 nights in May 2014

        Great service”

        Service, French Chef, Pool

        We were looked after very well by the staff and the hotel manager Sebastian. Rooms are modern and clean and the pool is refreshing with a small swim up bar. We ate at the hotel throughout our stay as it we had been travelling for a few weeks and just wanted to unwind. Dinner was very nice. Tapas which we ate on our balcony was really good and the western lunch baquets were also very nice - all of which were reasonably priced for a hotel. The cocktails are absolutely yummy and also very well priced. The hotels position is awesome surrounded by restaurants and massage places and a short walk to Jungceylon Shopping Centre which takes you past loads of market stalls so the walk in interesting if you are keen on shopping. We used to stay at The Burasari however since we believe it needs work to update it we have not found our new hotel for Patong. Stay in the pool access room if you can as its nice to have your own lounge chairs and these rooms also have a rain shower (but no bath).

        Reviewed May 10, 2014
        8.0
        Excellent
        Mick from Australia
        Couple
        Deluxe Pool Access Room
        Stayed 3 nights in August 2018

        Good Quality Well Positioned Hotel”

        My wife and I stayed in a Pool Access Room with Club Access for three nights. The Hotel is quite new and well laid out. The building quality is not great - less than a year old and already showing signs of wear (ie door handles broken, loos tiles etc.) and no visible signs of maintenance program - so I have concerns for quality in the future. Staff are quite attentive and the breakfast is very good quality, vast selection and plentiful. The Club is a 'tiny'room in an upstairs area - on our first visit there was nowhere to sit - they provide good food and drink selection and that staff very attentive. Fitness room is also small - two treadmills and two bikes with three weight machines - a bit underwhelming for those with any desire to keep fit - spent most of my time waiting to use the equipment. The hotel itself is really well positioned for access to street food, markets and most frequented areas. Its reasonably good value for would recommend the Grand Mercure for short stays.

        Reviewed August 19, 2018
        9.3
        Exceptional
        Mavis from Hong Kong
        Couple
        Superior Twin Room
        Stayed 1 night in April 2015

        Clean, relaxing, and comfortable. Value for money”

        Able to swim in 3 large size normal shape swimming pools with little traffic; convenient location in a quiet area; room was clean and tidy with a touch of moderness

        I enjoyed my stay at Grand Mercure very much. Nicely decorated hotel, quiet area in a convenient location, staff were friendly. What I like the most was their 3 large size swimming pools with little traffic so that I could swim freely

        Reviewed April 13, 2015
        8.3
        Excellent
        Judy from Australia
        Couple
        Stayed 3 nights in October 2014

        Perfect for Australians!!”

        Poolside rooms, breakfast & cleanliness!

        We totally enjoyed everything about Grand Mercure Phuket Patong and would definitely stay in the future.

        Reviewed October 23, 2014
        9.0
        Exceptional
        Keith from Australia
        Solo traveler
        Superior Room with King Bed
        Stayed 8 nights in June 2014

        Very quiet, Really great very new hotel”

        Swimming pool, fitness centre, peaceful

        The staff are really friendly and attentive. The beers and meals are extremely cost effective (especially the deals at the hotel bar) which was a great surprise for a large hotel in Phuket. The only down side (and it is seriously a small one) is the water treatment plant across the road. You are far enough away from the 'dodgy' bars but you are close enough to get there easily if you like. The beach is in very easy walking distance but the pools and the pool bar are so nice I didn't want to go down there (I did a few time for a walk).

        Reviewed July 22, 2014
        8.3
        Excellent
        LEE from Singapore
        Family with young children
        Superior Room with King Bed
        Stayed 4 nights in July 2014

        Relax and comfortable”

        Cleanliness, friendly staff and near to shopping area

        It's comfortable but i think things like laundry bag should be FOC as I stay in a few hotel they would not charge us for that but in grand mercure they charge us 100 thai baht for it. They charge deposit per night which i have to put a deposit for 4 nights of stay with them which i felt that it's just on a high side. Other than this everything was good.

        Reviewed July 10, 2014
        8.7
        Excellent
        Poh from Malaysia
        Group
        Superior Room with King Bed
        Stayed 3 nights in September 2014

        Friendly, Location, Nice Hotel”

        Staff, Location & Room

        It was a pleasant stay. Like the deluxe pool access room so much. It's really value for money. The buffet breakfast was nice too, served variety of food. From hotel walked to Bangla road and Patong beach was only 10 minutes. Definitely will stay here for next visit to Phuket.

        Reviewed September 17, 2014
        8.3
        Excellent
        Ramakrishnan from Australia
        Family with young children
        Superior Twin Room
        Stayed 5 nights in August 2014

        Great location but basic facilities”

        Great location - can walk to beach, jungceylon mall and surrounded by stalls selling cheap souvenirs, clothes etc. Staff polite and friendly. Clean and functional rooms.

        Our stay was good except for frequent power cuts. Can understand power cuts are not within the hotels control, but I would expect a world class 4-5 star hotel would have generators to power up. Instead, one of the days there was absolutely no electricity in the room for about an hour in the evening and then one phase was turned on - just one room light, the bathroom lights and the fridge. In general the generators only seem to turn on one phase not complete electricity. The hotel has all facilities required to be called a 4-5 star, but just about. Pool was basic, kids club was basic, 1 tv channel for kids n no movies. So if you're planning on staying out of the hotel most of the time, doing touristy or beachy things, then this place is great. If you plan on lounging around at the hotel while the kids are kept occupied then this is not the place to stay at. Food was very average. Breakfast buffet is fairly decent, but limited choice (at same price) if you're vegetarian. Room service was quick but ordered the same dish 3 times but turned out different each of the 3 times. Didn't try the bar / lounge but it seemed deserted with staff actively trying to get guests waiting in the lobby to come visit. Might be a better idea to run some in-room promotions, happy hours, offer live entertainment etc to attract guests. In general we had a good stay and would return again only coz of the location and the fact that we still have more touristy things to do in Phuket.

        Reviewed August 11, 2014
        12345
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        Grand Mercure Phuket Patong
        |Excellent 8.3
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        • Excellent location
        • Patong Beach