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Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)
Grand Mercure Phuket Patong (SHA Plus+)

Removed from saved list

8.6

Excellent

2,185 reviews

2,185 reviews

Housekeeping39
Breakfast28
Swimming Pool22
See map

8.8

Excellent

Location rating score

Excellent location - 460 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
OTOP Market

100 m

Royal Armani Suit

160 m

Dive Supply

200 m

Train Thai Boxing

240 m

Pum Thai Cooking School

280 m

Popular landmarks
Jungceylon Shopping Center

570 m

Bangla Road

630 m

Freedom Beach

2.7 km

Karon Beach

3.3 km

Chaithararam Temple (Wat Chalong)

6.3 km

Closest landmarks
Via Rent-A-Car

170 m

Zeta pharmacy

290 m

Sea Smile

300 m

Phuket Dental Signature

310 m

Wattana Clinic

380 m

Grand Mercure Phuket Patong (SHA Plus+)

1 Soi Rat-U-Thit 200 Pi 2, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Phuket

Check-in [24-hour]

Airport transfer

Excellent breakfast

560 meters to Jungceylon Shopping Center

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

12 travelers have booked today.

Value for money8.3
Distance to city center1 km
Location rating8.8
Nearest airportPhuket International Airport (HKT)
Distance to airport24.8 km

Rooms available at Grand Mercure Phuket Patong (SHA Plus+)

Excellent
Room comfort & quality

8.5

1 Bedroom Pool Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Two Bedroom Pool Villa
...
  • Room size: 215 m²/2314 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed & 1...
Enter dates to see prices
Deluxe Pool Access Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Pool Access- Twin bed
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Superior Room with King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
King Superior Suite
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Phuket Patong (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Phuket Patong (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Phuket Patong (SHA Plus+) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Mercure Phuket Patong (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Phuket Patong (SHA Plus+). Adults can enjoy breakfast offered with an additional charge of 600 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) features an on-site restaurant for your dining convenience.

Can special events be hosted at Grand Mercure Phuket Patong (SHA Plus+)?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Grand Mercure Phuket Patong (SHA Plus+)?

Restaurants including Bubbles Restaurant, More Ma Seafood Restaurant and Sansabai restaurant are popular in Grand Mercure Phuket Patong (SHA Plus+)’s neighborhood which is known as Patong.

What popular shopping places are close to Grand Mercure Phuket Patong (SHA Plus+)?

Shopping options in Grand Mercure Phuket Patong (SHA Plus+)’s Patong neighborhood include Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Grand Mercure Phuket Patong (SHA Plus+)?

Guests at Grand Mercure Phuket Patong (SHA Plus+) can easily visit Bangla Road, Mama Massage and Apichart art gallery located in the Patong area.

What popular beaches are close to Grand Mercure Phuket Patong (SHA Plus+)?

Guests at Grand Mercure Phuket Patong (SHA Plus+) can easily visit Patong Beach, Banana Beach and Paradise Beach in the Patong area.

What popular natural sightseeing spots are close to Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+)’s nearby natural sights include Merlin Butterfly Sanctuary located in the same Patong area.

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See map

Explore the neighborhood

What people love about Grand Mercure Phuket Patong (SHA Plus+)

  • 10

    Exceptional

    "Everything about this hotel was superb."

    Enid

    |

    September 19, 2022

  • 10

    Exceptional
    Breakfast

    "Excellent resort , we were well looked after by May & Laila In the club lounge and for breakfast , great private pool in room"

    william

    |

    September 16, 2022

  • 10

    Exceptional

    "Fantastic place to stay."

    Merriman

    |

    September 14, 2022

Overall rating:

8.6

Excellent
2,185 reviews
Cleanliness
8.6
Facilities
8.5
Location
8.8
Read all reviews >
What travelers say they love:
Very good breakfast with freshly squeezed juice station ever...
fangxiu from Singapore
Group
More about Grand Mercure Phuket Patong (SHA Plus+)

More about Grand Mercure Phuket Patong (SHA Plus+)

Grand Mercure Phuket Patong (SHA Plus+)

Take a good wander and unveil the wonder of Phuket with a stay at Grand Mercure Phuket Patong (SHA Plus+).
At Grand Mercure Phuket Patong (SHA Plus+), guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Grand Mercure Phuket Patong (SHA Plus+) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Mercure Phuket Patong (SHA Plus+) are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Rooms at Grand Mercure Phuket Patong (SHA Plus+) come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. Grand Mercure Phuket Patong (SHA Plus+) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Grand Mercure Phuket Patong (SHA Plus+) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Grand Mercure Phuket Patong (SHA Plus+) goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, solarium, steam room and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Experience all the sights and local attractions of Phuket with Grand Mercure Phuket Patong (SHA Plus+) as your base. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 810 m away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 6.9 km away, where everyone who visits Phuket wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

42 mentions

Breakfast

23 mentions

Housekeeping

20 mentions

Food & Dining

19 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Bubble

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
1 Soi Rat-U-Thit 200 Pi 2, Patong, Phuket, Thailand, 83150
Excellent
Location

8.8

Airports

  • Phuket International Airport (HKT)
    24.8 km
  • Krabi International Airport (KBV)
    79.0 km

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    10.9 km
  • Phuket Bus Terminal 2
    11.4 km

Hospital or clinic

  • Zeta pharmacy
    290 m

Shopping

  • Jungceylon Shopping Center
    570 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Patong Beach
    460 m
  • Jungceylon Shopping Center
    570 m
  • Bangla Road
    630 m
  • Freedom Beach
    2.7 km
  • Karon Beach
    3.3 km
  • Chaithararam Temple (Wat Chalong)
    6.3 km
  • Big Buddha Phuket
    7.0 km
  • Kata Beach
    7.0 km
  • Phuket FantaSea
    7.7 km
  • Nai Harn Beach
    12.2 km

Nearby landmarks

  • OTOP Market
    100 m
  • Royal Armani Suit
    160 m
  • Via Rent-A-Car
    170 m
  • Dive Supply
    200 m
  • Train Thai Boxing
    240 m
  • Pum Thai Cooking School
    280 m
  • Zeta pharmacy
    290 m
  • Sea Smile
    300 m
  • Phuket Dental Signature
    310 m
  • Family market
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1500 THB
  • Distance from city center1 km
  • Travel time to airport (minutes)41

Extras

  • Breakfast charge (unless included in room price)600 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 314
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Parking

  • Daily parking fee0 THB
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Grand Mercure Phuket Patong (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.5
Location8.8
Room comfort and quality8.5
Service8.7
Value for money8.3
High score for Phuket
Rating
9+ Exceptional (349)
8-9 Excellent (190)
7-8 Very Good (177)
6-7 Good (48)
<6 Below Expectation (77)
Time of the year
Mar - May (169)
Jun - Aug (234)
Sep - Nov (248)
Dec - Feb (190)
All guests (1,280)
All room types
All languages

Show reviews that mention 

Showing 840 verified guest comments
12345
10.0
Exceptional
Julie from Thailand
Couple
1 Bedroom Pool Villa
Stayed 5 nights in June 2022

Excellent Pool Villa Room”

After coming from another awful hotel in the same area it was a breath of fresh air to be at the Grand Mercure. Our request for early check in was honoured, received welcome drink and were escorted to our room. Wonderful small plunge pool, private garden, separate living room, great wifi for working and zooming conference calls, coffee machine in room, great bed, excellent shower and bath, excellent cleaning daily, access to the lounge for free tasty sandwiches, non alcoholic drinks, and lovely cakes, etc. Enjoyed playing pool at night with half price two hour happy hour was a real treat. Breakfast buffet with eggs benedict was on par with the best I've had, with freshly squeezed juices(my favourite) and all offerings from around the world, great staff everywhere. I could not fault this hotel or my room, or the pool. Perfect. Would definately stay again.

Reviewed June 15, 2022

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Dear Julie, we are grateful to receive your fabulous feedback. Thank you very much.

Responded June 16, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
James from Thailand
Solo traveler
Deluxe Pool Access Room
Stayed 5 nights in November 2020

Fantastic Staff”

I recently stayed one week at the Grand Mercure in Phuket and I really enjoyed my stay there. Everything about the hotel is absolutely first class from the room and pool to the breakfast buffet in the morning but what is really special about the hotel is the professional and helpful staff. Everyone working there, from the maids to the receptionists and bellmen, do everything they can to make your stay a memorable one; you are definitely treated like a VIP by everyone. I stayed in a pool access room and the room had every amenity, the wifi connection was great and there was a HDMI wall connection for viewing programs from your laptop to the TV in the room. The breakfast buffet had fresh coffee and eggs made to order and a selection of many fruits, pastries, and Thai dishes for breakfast that was amazing. The location is also excellent with Patong Beach and many restaurants within easy walking distance. This is one hotel that checks all of the right boxes.

Reviewed December 04, 2020

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Dear James, Thousand thanks for your fabulous review! We are grateful for each of your comments and glad to hear you had a great time at our property. Looking forward to your next stay. Best regards, Guest relations team

Responded December 14, 2020
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Fatin from Malaysia
Couple
Superior Room with King Bed
Stayed 1 night in December 2019

No regrets. It was an awesome stay! ”

Very worth every penny. From checking in to checking out, everything was smooth. Hotel is located very close to Patong beach and a lot of restaurant. Staffs are super friendly. Breakfast was awesome with halal food served. Room was very clean and nice. They even surprised us with an anniversary cake in the room after our late night outing and bed & bath tub decoration. This hotel made our last night stay in Phuket a memorable one. Well done!

Reviewed December 23, 2019

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10.0
Exceptional
Anthony from Thailand
Business traveler
King Superior Suite
Stayed 7 nights in October 2021

Well deserved 5-star rating.”

I travel often and the term 4-star and 5-star gets thrown around so much it's almost meaningless. Let me tell you that Grand Mercure Phuket earns every star. From their pleasant accommodations, beautiful pool and delicious breakfast buffet (I would stay here just for the buffet!). Everything about this stay was delightful. I love that they have a little cafe and restaurant. Gym is small but enough to get a full body workout. It's shame I had to move on to Bangkok. When return to Phuket this will be my first choice. Thank you for your EXCELLENT hospitality, fine service and fantastic amenities. Well done management, well done staff. Keep up the great work. You shine above the rest.

Reviewed November 02, 2021

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Dear Anthony, we are delighted to hear you had wonderful stay at our property and hope you will visit us again.

Responded February 03, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Amy from Australia
Family with teens
Deluxe Pool Access Room
Stayed 3 nights in December 2021

WORLD CLASS HOTEL AND SERVICE”

My family and I stayed at the Grand Mercure Phuket Patong during the pandemic and I can honestly say that the service was that great, that we almost forgot that we had travelled during this period! From the minute we checked in, staff made us feel very welcome. They provided us with a tour upon check in and were highly attentive to any queries we had. The location was great and in a quaint little street. Breakfast buffet was AMAZING! The best variety we have ever come across & very tasty. Highly recommend a pool access room. We will definitely return upon our next trip to Phuket and recommend to all family and friends. Thank you

Reviewed January 25, 2022

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Dear Amy, many thanks for excellent score and fabulous feedback.

Responded February 03, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
James from United States
Couple
King Superior Suite
Stayed 14 nights in July 2021

Great location with the staff that makes you feel like home!”

It's amazing how comfortable my wife and I fell on our honeymoon at this hotel. The staff went overboard to make us feel wonderful. Everything was great about this place can't wait to stay here again! Stop the manager was fantastic even try to help us with flights! You will not be disappointed.

Reviewed July 22, 2021

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10.0
Exceptional
Inthira from Thailand
Family with young children
Deluxe Pool Access Room
Stayed 2 nights in December 2020

Grand stay at Grand Mercure Phuket Patong”

They were extremely accommodating and allowed us to check in early. This was a big plus as I had 2 children. The rooms were clean, very comfortable, the service was exceptional and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend Grand Mercure Phuket Patong for anyone visiting Phuket.

Reviewed December 04, 2020

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Dear Khun Inthira, Thank you so much for taking the time to share this wonderful review and for choosing our property! It was a real pleasure to host you and we are already looking forward to welcoming you back! with Grand regards, Guest relations team

Responded December 14, 2020
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Muhamad from Singapore
Family with young children
Deluxe Pool Access Room
Stayed 4 nights in December 2019

Deluxe Pool Access Room”

Firstly the Hotel really impress me i would give 6-Star for the service. Receptionist was great i got early check in as they saw me with the kids. Clean room, kids friendly and love the pool access. All Staff was great and friendly. Also i would give a complement to Mr Anas the waitress really serve us well as a family. I would like to recommend this hotel to all Muslim Brother and sister they serve Halal Breakfast. Recommended for Singaporean. My room#123 was great!!! Well done Grand Mercure i will make my stay again when visiting Phuket.

Reviewed December 11, 2019

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10.0
Exceptional
Yuan
Couple
Superior Room with King Bed
Stayed 4 nights in July 2019

Pleasant Stay”

Good location about 10 mins walk to the beach and the shopping mall. Shuttle buses are provided but the timings are not very frequent. Excellent breakfast and wide variety of dishes. Service is good and all our requests are met. Room was comfortable and clean. Pool is a bit small but the pool bar is nice. Overall a wonderful resort.

Reviewed July 13, 2019

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10.0
Exceptional
Vincent from United States
Family with teens
Superior Room with King Bed
Stayed 14 nights in August 2021

A wonderful place for a vacation getaway….”

The Hotel is excellent and staff are extremely friendly and helpful. The rooms or very clean and nice……They will provide you or find you what you need. We needed transportation to a far location for business and they provide the transportation…… The food was extremely tasty 😋 and service excellent…..

Reviewed August 08, 2021

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10.0
Exceptional
Ariana from Germany
Family with young children
Superior Room with King Bed
Stayed 10 nights in April 2022

Great Hotel with super nice employees”

We loved our stay at the hotel. The food was delicious, the rooms always clean and our son was always happy and entertained in the kids room. The best Part of our stay were the very nice and friendly employees. I can highly recommend this hotel!

Reviewed April 15, 2022

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Thank you for your wonderful comment and recommending us.

Responded April 20, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Sharifah
Family with young children
King Superior Suite
Stayed 3 nights in October 2019

Nice hotel ”

Good location, easy to find halal food. Infact the breakfast in the hotel also they served halal food. Really appreacite that. They also have kids club and my kids love it! And also pool for the kids. They have a slide too! Nice and clean room & villa. Thank you very much!

Reviewed November 05, 2019

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10.0
Exceptional
Bernard from United States
Solo traveler
Superior Room with King Bed
Stayed 5 nights in October 2021

Grand Mercury's Phuket”

The best vacation I ever had. The staff is excellent. The facility is clean and well maintained. The BREAKFAST IS THE BEST. ADD THE BREAKFAST TO YOUR ROOM RATE. I spent alot of time at the hotel during the SANDBOX EVENT. Very pleased.

Reviewed November 18, 2021

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Dear Bernard, thank you very much for sharing your wonderful experiences at our property.

Responded February 03, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Shaique from Thailand
Family with young children
Superior Twin Room
Stayed 2 nights in January 2022

Amazing experience to stay here”

I have stayed here with my family (wife and 2 kids), I enjoyed stay here, the staff is very cooperative and helping and service was best. breakfast specially hot cappuccino coffee was amazing :-) and room was good with comfort, everything was best.

Reviewed January 27, 2022

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Dear Shaique, many thanks for wonderful score and positive feedback.

Responded February 03, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Philip from Qatar
Couple
Superior Room with King Bed
Stayed 7 nights in November 2021

Excellent”

The Staff are amazing and so helpful for any matter. The Room was spotless and the comfort level of the bed is excellent. Honestly, I could not find anything about the Hotel or the Staff to fault.

Reviewed November 22, 2021

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Dear Philip, thank you very much for your fabulous score and comment.

Responded February 03, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Abdullah from Saudi Arabia
Couple
Superior Twin Room
Stayed 4 nights in June 2022

Perfect Hotel in Phuket”

Special hotel located opposite of Indian halal restaurant , and the breakfast has many cuisines and have some halal . Walking you can go to many halal restaurants , also Patong beach is just maximum 15 minutes walking . You have many shops in front of the hotel . Staff very polite Also the lobby has Snooker table to play 8-ball 🎱 But I recommend to not take the room with pool view because of humidity

Reviewed June 09, 2022

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Thousand thanks for your fabulous score and feedback.

Responded June 13, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Scott from Australia
Couple
Deluxe Pool Access Room
Stayed 4 nights in April 2022

Excellent everything”

We booked at the first opportunity post-covid so to advantage of better prices and less crowds. Hotel is close enough to walk everywhere but just far enough away that you aren't in the middle of it. We booked a pool access room which was worth the extra. Being able to step out of your room directly into the pool was magic. Breakfast was superb with mix of European and Asian food. 10/10 will stay here again for sure.

Reviewed April 06, 2022

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Many thanks for your wonderful feedback. Hope to see you again soon.

Responded April 21, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Scott from Australia
Couple
Deluxe Pool Access- Twin bed
Stayed 2 nights in April 2022

So good that we came back”

See earlier review a couple of days ago, we stayed here and loved it, then went to Samui and actually changed our flights to come back earlier because we liked it here better. The Hotel has everything you need, good location, food, staff etc and if you get the pool access room you can take a dip anytime you feel like it. 10/10

Reviewed April 15, 2022

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Thousand thanks for your lovely feedback.

Responded April 20, 2022
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
Kenneth from United States
Couple
1 Bedroom Pool Villa
Stayed 1 night in September 2019

Very beautiful ”

Stayed in the 1 bedroom villa with private pool it was amazing and a great way to spend time with my wife. The only thing i wish they could add to the room is mosquito repellent because we had bites all over us after we kill quite a few at in our room when we where escorted and shown how to lock the door and unlock the door but besides that everything was breathe taking

Reviewed September 21, 2019

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10.0
Exceptional
Ali from United Arab Emirates
Couple
Superior Room with King Bed
Stayed 8 nights in July 2021

AMAZING”

The location is perfect, because you are not front the noisy beach but at the same time it's a minutes way from it. We upgraded our room the to the pool access room which is magnificent. The staff are totally helpful, friendly and polite.

Reviewed August 02, 2021

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