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8.5
Excellent
2,361 reviews
2,361 reviews
"An inexpensive hotel, a clean hotel and excellent service..."
"The rooms were big and clean."
"Great location near beach."
"The hotel was located in a very good place."
"Villas were a great idea, large size and great for hosting parties til the sun comes up."
8.8
Excellent
Location rating score
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Grand Mercure Phuket Patong
In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
More than 70% of SHA-certified establishment employees have been vaccinated.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
6 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 1 km |
Location rating | 8.8 |
Nearest airport | Phuket International Airport (HKT) |
Distance to airport | 24.8 km |
What time is check-in and check-out at Grand Mercure Phuket Patong?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Mercure Phuket Patong?
Grand Mercure Phuket Patong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Phuket Patong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Phuket Patong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Grand Mercure Phuket Patong?
Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Phuket Patong (SHA Plus+). Adults can enjoy breakfast offered with an additional charge of 600 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Grand Mercure Phuket Patong?
Grand Mercure Phuket Patong features an on-site restaurant for your dining convenience.
Can special events be hosted at Grand Mercure Phuket Patong?
Audio-visual equipment service is offered to help your event go smoothly.
What is the smoking policy at Grand Mercure Phuket Patong?
Grand Mercure Phuket Patong does permit smoking in some areas and is not 100% smoke-free.
What restaurants are nearby Grand Mercure Phuket Patong?
Restaurants including Savoey Restaurant, Tandoori Flames and Baan Rim Pa are popular in Grand Mercure Phuket Patong’s neighborhood which is known as Patong.
What popular shopping places are close to Grand Mercure Phuket Patong?
Shopping options in Grand Mercure Phuket Patong (SHA Plus+)’s Patong neighborhood include Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.
What are popular attractions near Grand Mercure Phuket Patong?
Guests at Grand Mercure Phuket Patong can easily visit Bangla Road, Duangchanok Convention Centre and Mama Massage located in the Patong area.
What popular beaches are close to Grand Mercure Phuket Patong?
Guests at Grand Mercure Phuket Patong can easily visit Patong Beach, Banana Beach and Paradise Beach in the Patong area.
What popular natural sightseeing spots are close to Grand Mercure Phuket Patong?
Grand Mercure Phuket Patong’s nearby natural sights include Merlin Butterfly Sanctuary located in the same Patong area.
10
"An inexpensive hotel, a clean hotel and excellent service..."
Rolan
|
March 24, 2023
10
"The rooms were big and clean."
Gil
|
February 26, 2023
8.8
"Great location near beach."
Peter
|
March 27, 2023
Grand Mercure Phuket Patong (SHA Plus+)
Take a good wander and unveil the wonder of Phuket with a stay at Grand Mercure Phuket Patong (SHA Plus+).
At Grand Mercure Phuket Patong (SHA Plus+), guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Grand Mercure Phuket Patong (SHA Plus+) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Mercure Phuket Patong (SHA Plus+) are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Rooms at Grand Mercure Phuket Patong (SHA Plus+) come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar at your disposal. Grand Mercure Phuket Patong (SHA Plus+) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Grand Mercure Phuket Patong (SHA Plus+) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Grand Mercure Phuket Patong (SHA Plus+) goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, solarium, steam room and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.
Around the property
Experience all the sights and local attractions of Phuket with Grand Mercure Phuket Patong (SHA Plus+) as your base. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 810 m away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 6.9 km away, where everyone who visits Phuket wants to have their photo taken.
8.5
Swimming Pool
42 mentions
Breakfast
23 mentions
Housekeeping
20 mentions
Food & Dining
19 mentions
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the booking website or app. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.
Show reviews that mention
Excellent Pool Villa Room”
After coming from another awful hotel in the same area it was a breath of fresh air to be at the Grand Mercure. Our request for early check in was honoured, received welcome drink and were escorted to our room. Wonderful small plunge pool, private garden, separate living room, great wifi for working and zooming conference calls, coffee machine in room, great bed, excellent shower and bath, excellent cleaning daily, access to the lounge for free tasty sandwiches, non alcoholic drinks, and lovely cakes, etc. Enjoyed playing pool at night with half price two hour happy hour was a real treat. Breakfast buffet with eggs benedict was on par with the best I've had, with freshly squeezed juices(my favourite) and all offerings from around the world, great staff everywhere. I could not fault this hotel or my room, or the pool. Perfect. Would definately stay again.
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Dear Julie, we are grateful to receive your fabulous feedback. Thank you very much.
Fantastic Staff”
I recently stayed one week at the Grand Mercure in Phuket and I really enjoyed my stay there. Everything about the hotel is absolutely first class from the room and pool to the breakfast buffet in the morning but what is really special about the hotel is the professional and helpful staff. Everyone working there, from the maids to the receptionists and bellmen, do everything they can to make your stay a memorable one; you are definitely treated like a VIP by everyone. I stayed in a pool access room and the room had every amenity, the wifi connection was great and there was a HDMI wall connection for viewing programs from your laptop to the TV in the room. The breakfast buffet had fresh coffee and eggs made to order and a selection of many fruits, pastries, and Thai dishes for breakfast that was amazing. The location is also excellent with Patong Beach and many restaurants within easy walking distance. This is one hotel that checks all of the right boxes.
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Dear James, Thousand thanks for your fabulous review! We are grateful for each of your comments and glad to hear you had a great time at our property. Looking forward to your next stay. Best regards, Guest relations team
No regrets. It was an awesome stay! ”
Very worth every penny. From checking in to checking out, everything was smooth. Hotel is located very close to Patong beach and a lot of restaurant. Staffs are super friendly. Breakfast was awesome with halal food served. Room was very clean and nice. They even surprised us with an anniversary cake in the room after our late night outing and bed & bath tub decoration. This hotel made our last night stay in Phuket a memorable one. Well done!
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Well deserved 5-star rating.”
I travel often and the term 4-star and 5-star gets thrown around so much it's almost meaningless. Let me tell you that Grand Mercure Phuket earns every star. From their pleasant accommodations, beautiful pool and delicious breakfast buffet (I would stay here just for the buffet!). Everything about this stay was delightful. I love that they have a little cafe and restaurant. Gym is small but enough to get a full body workout. It's shame I had to move on to Bangkok. When return to Phuket this will be my first choice. Thank you for your EXCELLENT hospitality, fine service and fantastic amenities. Well done management, well done staff. Keep up the great work. You shine above the rest.
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Dear Anthony, we are delighted to hear you had wonderful stay at our property and hope you will visit us again.
WORLD CLASS HOTEL AND SERVICE”
My family and I stayed at the Grand Mercure Phuket Patong during the pandemic and I can honestly say that the service was that great, that we almost forgot that we had travelled during this period! From the minute we checked in, staff made us feel very welcome. They provided us with a tour upon check in and were highly attentive to any queries we had. The location was great and in a quaint little street. Breakfast buffet was AMAZING! The best variety we have ever come across & very tasty. Highly recommend a pool access room. We will definitely return upon our next trip to Phuket and recommend to all family and friends. Thank you
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Dear Amy, many thanks for excellent score and fabulous feedback.
Great location with the staff that makes you feel like home!”
It's amazing how comfortable my wife and I fell on our honeymoon at this hotel. The staff went overboard to make us feel wonderful. Everything was great about this place can't wait to stay here again! Stop the manager was fantastic even try to help us with flights! You will not be disappointed.
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Grand stay at Grand Mercure Phuket Patong”
They were extremely accommodating and allowed us to check in early. This was a big plus as I had 2 children. The rooms were clean, very comfortable, the service was exceptional and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend Grand Mercure Phuket Patong for anyone visiting Phuket.
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Dear Khun Inthira, Thank you so much for taking the time to share this wonderful review and for choosing our property! It was a real pleasure to host you and we are already looking forward to welcoming you back! with Grand regards, Guest relations team
Deluxe Pool Access Room”
Firstly the Hotel really impress me i would give 6-Star for the service. Receptionist was great i got early check in as they saw me with the kids. Clean room, kids friendly and love the pool access. All Staff was great and friendly. Also i would give a complement to Mr Anas the waitress really serve us well as a family. I would like to recommend this hotel to all Muslim Brother and sister they serve Halal Breakfast. Recommended for Singaporean. My room#123 was great!!! Well done Grand Mercure i will make my stay again when visiting Phuket.
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Pleasant Stay”
Good location about 10 mins walk to the beach and the shopping mall. Shuttle buses are provided but the timings are not very frequent. Excellent breakfast and wide variety of dishes. Service is good and all our requests are met. Room was comfortable and clean. Pool is a bit small but the pool bar is nice. Overall a wonderful resort.
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A wonderful place for a vacation getaway….”
The Hotel is excellent and staff are extremely friendly and helpful. The rooms or very clean and nice……They will provide you or find you what you need. We needed transportation to a far location for business and they provide the transportation…… The food was extremely tasty 😋 and service excellent…..
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Great Hotel with super nice employees”
We loved our stay at the hotel. The food was delicious, the rooms always clean and our son was always happy and entertained in the kids room. The best Part of our stay were the very nice and friendly employees. I can highly recommend this hotel!
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Thank you for your wonderful comment and recommending us.
Nice hotel ”
Good location, easy to find halal food. Infact the breakfast in the hotel also they served halal food. Really appreacite that. They also have kids club and my kids love it! And also pool for the kids. They have a slide too! Nice and clean room & villa. Thank you very much!
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Grand Mercury's Phuket”
The best vacation I ever had. The staff is excellent. The facility is clean and well maintained. The BREAKFAST IS THE BEST. ADD THE BREAKFAST TO YOUR ROOM RATE. I spent alot of time at the hotel during the SANDBOX EVENT. Very pleased.
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Dear Bernard, thank you very much for sharing your wonderful experiences at our property.
Amazing experience to stay here”
I have stayed here with my family (wife and 2 kids), I enjoyed stay here, the staff is very cooperative and helping and service was best. breakfast specially hot cappuccino coffee was amazing :-) and room was good with comfort, everything was best.
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Dear Shaique, many thanks for wonderful score and positive feedback.
Excellent”
The Staff are amazing and so helpful for any matter. The Room was spotless and the comfort level of the bed is excellent. Honestly, I could not find anything about the Hotel or the Staff to fault.
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Dear Philip, thank you very much for your fabulous score and comment.
Perfect Hotel in Phuket”
Special hotel located opposite of Indian halal restaurant , and the breakfast has many cuisines and have some halal . Walking you can go to many halal restaurants , also Patong beach is just maximum 15 minutes walking . You have many shops in front of the hotel . Staff very polite Also the lobby has Snooker table to play 8-ball 🎱 But I recommend to not take the room with pool view because of humidity
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Thousand thanks for your fabulous score and feedback.
Excellent everything”
We booked at the first opportunity post-covid so to advantage of better prices and less crowds. Hotel is close enough to walk everywhere but just far enough away that you aren't in the middle of it. We booked a pool access room which was worth the extra. Being able to step out of your room directly into the pool was magic. Breakfast was superb with mix of European and Asian food. 10/10 will stay here again for sure.
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Many thanks for your wonderful feedback. Hope to see you again soon.
So good that we came back”
See earlier review a couple of days ago, we stayed here and loved it, then went to Samui and actually changed our flights to come back earlier because we liked it here better. The Hotel has everything you need, good location, food, staff etc and if you get the pool access room you can take a dip anytime you feel like it. 10/10
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Thousand thanks for your lovely feedback.
Very beautiful ”
Stayed in the 1 bedroom villa with private pool it was amazing and a great way to spend time with my wife. The only thing i wish they could add to the room is mosquito repellent because we had bites all over us after we kill quite a few at in our room when we where escorted and shown how to lock the door and unlock the door but besides that everything was breathe taking
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AMAZING”
The location is perfect, because you are not front the noisy beach but at the same time it's a minutes way from it. We upgraded our room the to the pool access room which is magnificent. The staff are totally helpful, friendly and polite.
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