If you are booking Grand Mercure Phuket Patong (SHA Plus+) as part of the Phuket Sandbox program, additional requirements may apply.
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Grand Mercure Phuket Patong (SHA Plus+)

"- Quick access to Patong area, lots of restaurants and bars."

Ravish - June 12, 2019
1 Bedroom Pool Villa - Room plan Grand Mercure Phuket Patong (SHA Plus+)
Lobby Grand Mercure Phuket Patong (SHA Plus+)
Fitness center Grand Mercure Phuket Patong (SHA Plus+)
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Grand Mercure Phuket Patong (SHA Plus+)

1 Soi Rat-U-Thit 200 Pi 2, Patong, Phuket, Thailand, 83150 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Jungceylon Shopping Center
Within 570 m of property
See map
Popular landmarks
Jungceylon Shopping Center 570 m
Bangla Road 630 m
Patong Beach 820 m
Freedom Beach 2.7 km
Karon Beach 4.9 km
Chaithararam Temple (Wat Chalong) 6.3 km
Big Buddha Phuket 7.0 km
Phuket FantaSea 7.7 km
Nai Harn Beach 12.4 km
Nearby landmarks
OTOP Market 100 m
Royal Armani Suit 160 m
Via Rent-A-Car 170 m
Dive Supply 200 m
Train Thai Boxing 240 m
Pum Thai Cooking School 280 m
Zeta pharmacy 290 m
Sea Smile 300 m
Phuket Dental Signature 310 m
Family market 370 m

8.7

Excellent

Location rating score

460 meters to the beach
Popular neighborhood
ParkingFREE
Attention

This property is in high demand!

11 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 440 meters to public transportation

  • Airport transfer

  • Currency exchange

  • 460 meters to the beach

  • Located in heart of Phuket

Your dates are popular among travelersUsers are booking a place in Phuket every 2 minutes on Agoda.com
Value for money8.2
Distance to city center1 km
Location rating8.7

Rooms available at Grand Mercure Phuket Patong (SHA Plus+)

Excellent
Room comfort & quality
8.5
1 Bedroom Pool Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 single beds
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King Superior Suite
...
  • Room size: 57 m²/614 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool Access Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool Access- Twin bed
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 2 single beds
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Superior Room with King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
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Two Bedroom Pool Villa
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Superior 1 King Bed
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
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Superior Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Suite
...
  • Room size: 90 m²/969 ft²
  • Balcony/terrace
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Grand Mercure Phuket Patong (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Phuket Patong (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Grand Mercure Phuket Patong (SHA Plus+) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Grand Mercure Phuket Patong (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Phuket Patong (SHA Plus+). Adults can enjoy breakfast offered with an additional charge of 470 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) features an on-site restaurant for your dining convenience.

Can special events be hosted at Grand Mercure Phuket Patong (SHA Plus+)?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Grand Mercure Phuket Patong (SHA Plus+)?

Restaurants including Bubbles Restaurant, More Ma Seafood Restaurant and Sansabai restaurant are popular in Grand Mercure Phuket Patong (SHA Plus+)’s neighborhood which is known as Patong.

What popular shopping places are close to Grand Mercure Phuket Patong (SHA Plus+)?

Shopping options in Grand Mercure Phuket Patong (SHA Plus+)’s Patong neighborhood include Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Grand Mercure Phuket Patong (SHA Plus+)?

Guests at Grand Mercure Phuket Patong (SHA Plus+) can easily visit Bangla Road, Mama Massage and Apichart art gallery located in the Patong area.

What popular beaches are close to Grand Mercure Phuket Patong (SHA Plus+)?

Guests at Grand Mercure Phuket Patong (SHA Plus+) can easily visit Patong Beach, Banana Beach and Paradise Beach in the Patong area.

What popular natural sightseeing spots are close to Grand Mercure Phuket Patong (SHA Plus+)?

Grand Mercure Phuket Patong (SHA Plus+)’s nearby natural sights include Merlin Butterfly Sanctuary located in the same Patong area.

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Explore the neighborhood

What people love about Grand Mercure Phuket Patong (SHA Plus+)

  • 10.0

    Exceptional
    Breakfast

    "Breakfast was awesome with halal food served."

    Fatin

    |

    December 23, 2019

  • 10.0

    Exceptional

    "Highly recommend for anyone visiting Phuket!"

    Bao

    |

    December 25, 2020

  • 7.6

    Very good

    "Plenty of activities to be enjoyed nearby."

    Ravish

    |

    June 12, 2019

Property ranking|Compared to 4,505 Phuket properties
See all rankings
Room comfort score
8.6/10
Location score
8.7/10
Room size
46 sqm.
Service score
8.5/10
Better than
95
%
of Phuket properties
Better than
94
%
of Phuket properties
Bigger than
91
%
of Phuket properties
Better than
90
%
of Phuket properties
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Overall rating:

8.4

Excellent
1,492 reviews
Cleanliness
8.5
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
The duty manager was very friendly and hospitable.
Meng from Malaysia
Group
More about Grand Mercure Phuket Patong (SHA Plus+)

More about Grand Mercure Phuket Patong (SHA Plus+)

Conveniently located in Phuket, Grand Mercure Phuket Patong is a great base from which to explore this vibrant city. Situated only 1 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.

314 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, separate living room, internet access – wireless, private pool, internet access – wireless (complimentary) can be found in selected rooms. The hotel's fitness center, outdoor pool, spa, massage, solarium are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Phuket, make Grand Mercure Phuket Patong your home away from home.

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Most talked about facilities

Swimming Pool

42 mentions

Breakfast

23 mentions

Housekeeping

20 mentions

Food & Dining

19 mentions

What they offer

10.0

Exceptional

"You are definitely treated like a VIP by everyone."

James

|

December 3, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish
Gluten-free
Buffet

Restaurants on site

Bubble
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Mercure Phuket Patong (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.4
Location8.7
Room comfort and quality8.5
Service8.6
Value for money8.2
High score for Phuket
Rating
9+ Exceptional (289)
8-9 Excellent (176)
7-8 Very Good (169)
6-7 Good (44)
<6 Below Expectation (70)
Time of the year
Mar - May (146)
Jun - Aug (213)
Sep - Nov (224)
Dec - Feb (165)
Don't miss out!Users are booking a place in Phuket every 2 minutes on Agoda.com
All guests (1034)
All room types
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Show reviews that mention 

Showing 748 verified guest comments
12345
10.0
Exceptional
FRANCIS from Australia
Family with teens
Superior Twin Room
Stayed 8 nights in July 2014

great hotel”

staff, location, food.

me and my daughter loved our time at grand mercure phuket patong, hotel is fantastic and great location for everything, swimming pool & steam rooms were great and food in hotel was excellent but what stood out most is the staff everyone was so helpful and pleasant to us all the time front getting us taxis , helping with our tours, at breakfast, room service. special thanks to jamnong bootsong who really went out his way to make sure we were enjoying our stay and thank you warawudhi pumthong for your help and advice. when i go back to phuket this is the only hotel i will stay thanks everyone at grand mercure .

Reviewed July 31, 2014

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10.0
Exceptional
Hans from Philippines
Couple
Superior Room with King Bed
Stayed 3 nights in July 2014

Grand Mercure Phuket Patong, simply perfect!”

The best thing about the hotel - is the hotel itself - rooms, ammenities, and the location. Second, the pool... Third, the staff.

Our entire stay in Grand Mercure is perfection. We arrived around 2AM and were greeted with a warm welcome from Jackie, the receptionist and the rest of the staff. Thailand is known to be welcoming people.. and I feel the sincerity in them. We were escorted to our room.. and wow, it was what we were looking for.. the view of the pool.. the serenity.. and the feeling of being pampered. Jackie even called up to check if everything is okay. We stayed in Phuket for four days and majority of which were spent outside - Day 1: Arrival, Day 2: City Tour, massage, and Simon Cabaret, Day 3: Phi Phi Tour and Phuket Funtasea, and Day 4: was supposed to be James Bond Island Tour. However, we decided to cancel our day 4 trip to savour Grand Mercure's inviting pool, shop at the market area in front of the hotel, and at Jungceylon which is just a 10-minute walk... and again, massage to complete our trip. Overall, Grand Mercure is the place to be while in Phuket. Great staff.. and perfect location - near the beach, shopping areas, nightlife.. Simply, perfect!

Reviewed July 22, 2014

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10.0
Exceptional
James from Thailand
Solo traveler
Deluxe Pool Access Room
Stayed 5 nights in November 2020

Fantastic Staff”

I recently stayed one week at the Grand Mercure in Phuket and I really enjoyed my stay there. Everything about the hotel is absolutely first class from the room and pool to the breakfast buffet in the morning but what is really special about the hotel is the professional and helpful staff. Everyone working there, from the maids to the receptionists and bellmen, do everything they can to make your stay a memorable one; you are definitely treated like a VIP by everyone. I stayed in a pool access room and the room had every amenity, the wifi connection was great and there was a HDMI wall connection for viewing programs from your laptop to the TV in the room. The breakfast buffet had fresh coffee and eggs made to order and a selection of many fruits, pastries, and Thai dishes for breakfast that was amazing. The location is also excellent with Patong Beach and many restaurants within easy walking distance. This is one hotel that checks all of the right boxes.

Reviewed December 04, 2020

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Dear James, Thousand thanks for your fabulous review! We are grateful for each of your comments and glad to hear you had a great time at our property. Looking forward to your next stay. Best regards, Guest relations team

Responded December 14, 2020
Grand Mercure Phuket Patong (SHA Plus+)
10.0
Exceptional
ALEXANDER from Australia
Couple
Superior Twin Room
Stayed 7 nights in September 2018

Cannot recommend highly enough!”

What a stay we had at The Grand Mercure Patong! From the staff to the facilities and the food everything exceeded our expectations. My wife and I decided to visit Phuket before the arrival of our first child and were kindly treated to upgrade to a suite by the ever so lovely Ann, as well as a celebration cake and room decorations. When we visit Phuket again we will look no further than the Grand Mercure! We thank you so much for our wonderful stay.

Reviewed September 29, 2018

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10.0
Exceptional
Inthira from Thailand
Family with young children
Deluxe Pool Access Room
Stayed 2 nights in December 2020

Grand stay at Grand Mercure Phuket Patong”

They were extremely accommodating and allowed us to check in early. This was a big plus as I had 2 children. The rooms were clean, very comfortable, the service was exceptional and the staffs were amazing. They went over and beyond to help make our stay enjoyable. I highly recommend Grand Mercure Phuket Patong for anyone visiting Phuket.

Reviewed December 04, 2020

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Dear Khun Inthira, Thank you so much for taking the time to share this wonderful review and for choosing our property! It was a real pleasure to host you and we are already looking forward to welcoming you back! with Grand regards, Guest relations team

Responded December 14, 2020
Grand Mercure Phuket Patong (SHA Plus+)
9.3
Exceptional
Gianclaudio from Switzerland
Solo traveler
Superior Twin Room
Stayed 8 nights in January 2015

Stay in Grand Mercure”

Very nice hotel, well located

The Grand Mercure is a very nice Hotel, located in Patong / Phuket, with a comfortable swimming pool, nice Restaurant and services (internet, wi-fi). The staff is very friendly. If you like to do Gymn, the Fitness Room is nice, but quite small, with few machines.

Reviewed January 17, 2015

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10.0
Exceptional
Muhamad from Singapore
Family with young children
Deluxe Pool Access Room
Stayed 4 nights in December 2019

Deluxe Pool Access Room”

Firstly the Hotel really impress me i would give 6-Star for the service. Receptionist was great i got early check in as they saw me with the kids. Clean room, kids friendly and love the pool access. All Staff was great and friendly. Also i would give a complement to Mr Anas the waitress really serve us well as a family. I would like to recommend this hotel to all Muslim Brother and sister they serve Halal Breakfast. Recommended for Singaporean. My room#123 was great!!! Well done Grand Mercure i will make my stay again when visiting Phuket.

Reviewed December 11, 2019

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9.6
Exceptional
Najma from South Africa
Solo traveler
Superior Twin Room
Stayed 7 nights in September 2018

World class hospitality”

I arranged an early check that was done very efficiently. The room was beautiful, immaculate & stylishly furnished. Even thoug the room was near the foyer, there was never any disturbance or noise of any kind, even with light entertainment on most nights. Breakfast was scrumptious with a wide selection of dishes. It would have been nice to have had Halaal options though. The pool was amazing, especially at night. Thai hoslitality & service excellence is evident at all levels, from reception & housekeeping to restaurant staff & security. I'll definitely stay at the Grand Mercure again the next time I'm in Patong.

Reviewed September 23, 2018

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10.0
Exceptional
Gary from United Kingdom
Solo traveler
Superior 1 King Bed
Stayed 5 nights in December 2015

Excellent Hotel”

Staff, Cleanliness, Location

During a recent 5 night stay at Grand Mercure Patong, I found my stay to most enjoyable! Nice friendly and helpful staff, imaculate public areas and rooms. The rooms were also of good size and good pool area. Strong wifi throughout. Good location to main shopping area's, beach and nightlife. Great value for money. Would not hesitate to stay here again on my next visit to Patong.

Reviewed December 19, 2015

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10.0
Exceptional
Joanna from Singapore
Couple
Superior Room with King Bed
Stayed 3 nights in October 2014

Awesom stay”

Staff, cleanliness and the room

They stay at Grand Mercure was awesome. I hope its not because the hotel just opened. I do hope they will maintain the standard as long as they are open. The hotel breakfast and food are delicious. The staffs are friendly and helpful. The location is great. It is also a good hotel for family with kids. I will do come back and stay at Grand Mercure again.

Reviewed October 21, 2014

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9.3
Exceptional
David from Australia
Couple
Superior Room with King Bed
Stayed 3 nights in May 2014

Fantastic”

Location, fun and friendly staff

The hotel is brand new and not yet fully completed, it was very quiet. The staff were great, super friendly, Mercure has obviously put some extra effort into the staff training. Well done. The hotel is well located right opposite OTOP and easy to get around Patong, the room was nice and fitted out well, we had good value for money, a nice 5 star hotel. My only dislike is showering in the bath tub, not a fan, prefer separate shower. Would definitely stay here again.

Reviewed May 27, 2014

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9.0
Exceptional
shane from Malaysia
Family with young children
Superior Room with King Bed
Stayed 2 nights in January 2015

Nice pool, great location at Patong”

Nice and big pool, location and near Jungceylon Mall and Patong, friendly staff

The hotel is located at Patong but the Patong beach is 7-10 mins walk from hotel, as well as Jungceylon mall as well. They provide shuttle to these two locations few times a day. The only drawback is there you need to pass by the garbage collection centre and there are garbage trucks park along the road and you need to tolerate the bad smell whenever you pass by. Some convenient stores are along the corner, so you can buy things conveniently. The pool is very nice, big and long, you can see lots of guests, kids will spend time in the pool. The breakfast is THB 35000 and kids is half price. However, the breakfast is not as many variety as 5 stars hotel, but it is fine. The bakery Chau Chau opens at 7am daily and the price is ok. It is fine to grab a nice breakfast as option. The hotel does not provide transport go and back from airport. Therefore, pls book your taxi upon arrival. The taxi from hotel is slightly more expensive as well.

Reviewed February 10, 2015

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8.4
Excellent
Jeffrey from United States
Couple
Superior 1 King Bed
Stayed 2 nights in November 2016

Another great stay at the Grand Mercure Phuket”

We stayed at the Grand Mercure for one night over a month ago, but Seta at reception remembered us immediately. We were upgraded to a deluxe suite, and could not have asked for anything more. We really enjoy staying at this hotel, as it is close to everything, and the rooms truly are an escape from the rush of the outside world. The food is excellent! We have stayed at many of the hotels in Phuket, but this is one of the few that we have gone back to.

Reviewed November 20, 2016

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9.6
Exceptional
Dylan from Australia
Couple
Superior Room with King Bed
Stayed 7 nights in December 2018

The best hotel in Patong!”

The Grand Mercure is the best hotel if you are staying in Patong. Fantastic facilities, super friendly staff, coupled with a great gym and bar area. I will definitely visit again when I come back.

Reviewed December 10, 2018

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9.0
Exceptional
ANTHONY from Australia
Couple
Stayed 2 nights in May 2014

Great service”

Service, French Chef, Pool

We were looked after very well by the staff and the hotel manager Sebastian. Rooms are modern and clean and the pool is refreshing with a small swim up bar. We ate at the hotel throughout our stay as it we had been travelling for a few weeks and just wanted to unwind. Dinner was very nice. Tapas which we ate on our balcony was really good and the western lunch baquets were also very nice - all of which were reasonably priced for a hotel. The cocktails are absolutely yummy and also very well priced. The hotels position is awesome surrounded by restaurants and massage places and a short walk to Jungceylon Shopping Centre which takes you past loads of market stalls so the walk in interesting if you are keen on shopping. We used to stay at The Burasari however since we believe it needs work to update it we have not found our new hotel for Patong. Stay in the pool access room if you can as its nice to have your own lounge chairs and these rooms also have a rain shower (but no bath).

Reviewed May 10, 2014

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10.0
Exceptional
Lim from Singapore
Couple
Superior Room with King Bed
Stayed 3 nights in December 2018

Wonderful Stay”

There were many wonderful things about Grand Mercure but the star was the staff. They were attentive and recognises us, never failing to ask about our stay. They also prepared a little surprise for us on our anniversary. Wow! The location is good and quiet, with eateries, massages and all you'll need nearby. The breakfast was great and food was very nice, I like that you will never feel that the restaurant is crowded despite being high season. The pool was nice, gym was great with well maintained equipment, surrounding was quiet, and wifi was fast! All in all a great stay!

Reviewed December 19, 2018

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10.0
Exceptional
Fatin from Malaysia
Couple
Superior Room with King Bed
Stayed 1 night in December 2019

No regrets. It was an awesome stay! ”

Very worth every penny. From checking in to checking out, everything was smooth. Hotel is located very close to Patong beach and a lot of restaurant. Staffs are super friendly. Breakfast was awesome with halal food served. Room was very clean and nice. They even surprised us with an anniversary cake in the room after our late night outing and bed & bath tub decoration. This hotel made our last night stay in Phuket a memorable one. Well done!

Reviewed December 23, 2019

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9.0
Exceptional
Keith from Australia
Solo traveler
Superior Room with King Bed
Stayed 8 nights in June 2014

Very quiet, Really great very new hotel”

Swimming pool, fitness centre, peaceful

The staff are really friendly and attentive. The beers and meals are extremely cost effective (especially the deals at the hotel bar) which was a great surprise for a large hotel in Phuket. The only down side (and it is seriously a small one) is the water treatment plant across the road. You are far enough away from the 'dodgy' bars but you are close enough to get there easily if you like. The beach is in very easy walking distance but the pools and the pool bar are so nice I didn't want to go down there (I did a few time for a walk).

Reviewed July 22, 2014

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8.0
Excellent
Mick from Australia
Couple
Deluxe Pool Access Room
Stayed 3 nights in August 2018

Good Quality Well Positioned Hotel”

My wife and I stayed in a Pool Access Room with Club Access for three nights. The Hotel is quite new and well laid out. The building quality is not great - less than a year old and already showing signs of wear (ie door handles broken, loos tiles etc.) and no visible signs of maintenance program - so I have concerns for quality in the future. Staff are quite attentive and the breakfast is very good quality, vast selection and plentiful. The Club is a 'tiny'room in an upstairs area - on our first visit there was nowhere to sit - they provide good food and drink selection and that staff very attentive. Fitness room is also small - two treadmills and two bikes with three weight machines - a bit underwhelming for those with any desire to keep fit - spent most of my time waiting to use the equipment. The hotel itself is really well positioned for access to street food, markets and most frequented areas. Its reasonably good value for would recommend the Grand Mercure for short stays.

Reviewed August 19, 2018

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8.3
Excellent
LEE from Singapore
Family with young children
Superior Room with King Bed
Stayed 4 nights in July 2014

Relax and comfortable”

Cleanliness, friendly staff and near to shopping area

It's comfortable but i think things like laundry bag should be FOC as I stay in a few hotel they would not charge us for that but in grand mercure they charge us 100 thai baht for it. They charge deposit per night which i have to put a deposit for 4 nights of stay with them which i felt that it's just on a high side. Other than this everything was good.

Reviewed July 10, 2014

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