Grand Mercure Shanghai Century Park
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Grand Mercure Shanghai Century Park

1199 Ying Chun Road, New Int'l Expo Center Pudong, Shanghai, China,
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 Grand Mercure Shanghai Century Park
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    Interior view Grand Mercure Shanghai Century Park
    Superior Twin bed Grand Mercure Shanghai Century Park
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    Exterior view Grand Mercure Shanghai Century Park

    Grand Mercure Shanghai Century Park Reviews

    8.0
    Excellent
    /10
    (318 reviews)See what guests said
    8.0
    Very good

    "Good location."

    Jin S.

    -

    November 23, 2018

    8.3
    Excellent cleanliness
    Recommended by 83% of guests

    Things you’ll love about Grand Mercure Shanghai Century Park

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.1
    See map
    Excellent location
    Nearby
    Popular
  • Zendai Museum of Modern Art690 m
  • Zhengda living museum Store (Yang Gao road)720 m
  • Shanghai Qiaotai Golf Club990 m
  • Century Park1.42 km
  • PSB (Public Security Bureau)1.44 km
  • Middle Yanggao Road Metro Station1.45 km
  • Huamu Road Metro Station1.59 km
  • Kerry Parkside Mall1.61 km
  • Beiyangjing Road Metro Station1.63 km
  • Himalayas Art Center1.65 km
  • This property is in high demand!

    Last booked 10 hours ago

    Value for money7.6
    Distance to city center8 km
    Location rating8.1
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport22.7 km

    Rooms available at Grand Mercure Shanghai Century Park

    8.1
    Excellent
    Room comfort & quality
    Superior Twin bed
    Superior Twin bed
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Premier Deluxe
    Premier Deluxe
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Deluxe Room
    Club Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe 2 Single beds
    Deluxe 2 Single beds
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Premier Deluxe Twin
    Premier Deluxe Twin
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Room King
    Executive Room King
    ...
    • Room size: 25 m²/269 ft²
    • 1 king bed
    Enter dates to see prices
    Executive Room king bed Club Lounge Access
    Executive Room king bed Club Lounge Access
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Have a question for Grand Mercure Shanghai Century Park?

    What people love about Grand Mercure Shanghai Century Park

    • 7.6
      Very good

      "Great location, very friendly and helpful staff and a great selection of fresh food for breakfast."

      Jeffrey

      |

      November 1, 2018

    • 8.8
      Excellent

      "Great location."

      Benjamin

      |

      May 21, 2018

    • 8.8
      Excellent

      "Hotel room was big and clean."

      Benjamin

      |

      May 21, 2018

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    More about Grand Mercure Shanghai Century Park

    More about Grand Mercure Shanghai Century Park

    8.0
    Very good

    "The room is of good size and the location is great, many foo..."

    Loganathan

    |

    August 11, 2016

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Very friendly staff and nice deco."

    Sock W.

    |

    January 18, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Zendai Radisson Hotel Elegant Chamber
    30 m Chinese
    Infinity at Radisson Blu Pudong
    30 m Chinese, International, Seafood
    ShenJing DaShu (DaMuZhi)
    220 m Chinese
    American cuisine
    American cuisine
    KFC (RuShan)
    3.7 km American, Fast food
    Blue Frog (Kerry Parkside)
    5.2 km American, Bar
    Blue Frog (SWFC)
    5.2 km American, Bar
    Asian cuisine
    Asian cuisine
    Matador Restaurant TaiWan Beef Noddle (Fang Dian Road)
    230 m Asian, Pizza
    RongHe MaLaiXiYa Restaurant (Kerry Cheng)
    1.6 km Asian, Malaysian
    Da HuiXiang (Kerry Cheng)
    1.6 km Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Grand Mercure Shanghai Century Park from real guests

    Agoda Reviews (318)Booking.com Reviews (638)
    8.0
    /
    10
    Cleanliness8.3
    Facilities7.9
    Location8.1
    Room comfort and quality8.1
    Service8.0
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (318)
    All room types

    Show reviews that mention 

    Showing 212 verified guest comments
    12345
    5.6
    Adam from New Zealand
    Business traveler
    Superior Twin bed
    Stayed 3 nights in November 2018

    Great Location but terrible hotel”

    So I checked in for 3 nights for Bauma expo the hotel was dirty, terrible food and breakfast with cheap looking decor, the spa is a brothel on level 2 and hookers loiter the lobby at night.. what pissed me off more was the fact the room was 29degrees they say during winter they turn Airconditioning off will never stay here again

    Reviewed November 30, 2018

    Dear Adam Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded December 04, 2018
    Grand Mercure Shanghai Century Park
    8.8
    Excellent
    Guat from Singapore
    Business traveler
    Stayed 1 night in January 2018

    Great service, spacious room”

    Great service from front desk and concierge. I've stayed in the same location under a different management previously and service deteriorated. I'm pleased to see this great improvement this time round. However, food at breakfast can be improved.

    Reviewed January 30, 2018

    Dear Guat Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards our food at breakfast, please rest assure that our Executive Chef are taking appropriate measures to ensure it is improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded November 08, 2018
    Grand Mercure Shanghai Century Park
    8.8
    Excellent
    SUMONRAT from Thailand
    Business traveler
    Superior Twin bed
    Stayed 1 night in August 2017

    Good place but very slow both check-in and check-out”

    The room was just renovated, full facility and clean. There were many choices for breakfast and the staff work with service mind. However, all front staff should be re-trained to provide customer the faster services. It took at least 20 mins to get our key room and it went the same when we checked out. 3-4 more persons were waiting in the line at that time. There are many restaurants and some convenience store around the hotel. Shopping place is right next to the place. But it is far from the railway station.

    Reviewed September 05, 2017

    Dear Sumonrat, Thanks for your kind comments, We will try to improve our receptionists efficiency and train them again. Thanks. King GONG Asst.Front office manager

    Responded May 16, 2019
    Grand Mercure Shanghai Century Park
    9.0
    Exceptional
    Yew from Malaysia
    Business traveler
    Stayed 3 nights in November 2014

    Trapped in Shanghai but pleasant stay”

    Room, location and staff

    Radisson Blu Pudong Century Park was my home away from home for 8 days. On the first day I left my bags with my notebook, documents and passport in the taxi. The hotel staff especially Mr Yang, Chief Concierge came to my rescue. They tried all they could to call the taxi companies on recovering my lost bag. Despite my unfortunate incident, I had a truly memorable stay here in Radisson Blu Pudong Century Park. The rooms are clean with the right temperature, the lightings were nice, ample water with great TV programs to pass my days. Apart from that the hotel is situated near Carrefour, Uniqlo, Zara and plenty of restaurants and Starbucks within walking distance. Metro station is a bit far - approximately 20 minutes walk but the weather in November was just nice for long walks. Breakfast in the hotel is plentiful with huge varieties. If I were to come back to Shanghai, I will definitely come back to Radisson Blu Pudong. Thank you everyone at Radisson Blu Pudong Century Park for making my stay a great one.

    Reviewed November 21, 2014

    Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

    Responded May 16, 2019
    Grand Mercure Shanghai Century Park
    8.0
    Excellent
    Guat from Singapore
    Solo traveler
    Deluxe
    Stayed 2 nights in August 2014

    Good location, spacious room”

    Good location, spacious room, good cleanliness

    I stay at Radisson Blu whenever I go to Shanghai. Main reason is the location. It's next to Thumb plaza and dining places/supermarket is within walking distance. Spacious rooms. However, most of the service staff do not put on a smile on their faces though they were not busy. But I must compliment Leon from the concierge. He's the only person who smiles and attend to you professionally.

    Reviewed August 28, 2014
    9.0
    Exceptional
    Shirley from Singapore
    Business traveler
    Deluxe
    Stayed 4 nights in September 2012

    Good size modern room in superb location!”

    Spacious single bed, nice big couch, free wifi

    Hotel is only 15mins away from SNIEC, great for business travellers who need to visit exhibitions at the fairground in Pudong. Within walking distance to hotel are many restaurants and eating places, entertainment outlets and pubs. Shopping outlets such as Carrefour and Watsons. Those with tired feet have spoilt for choice foot massages outlets. Radisson Blu Hotel Pudong Century Park is my preferred hotel for every of my business trip to Pudong.

    Reviewed October 01, 2012

    Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service. Looking forward to serve you next time King GONG Asst.Front office manager

    Responded May 16, 2019
    Grand Mercure Shanghai Century Park
    8.0
    Excellent
    Ong from Singapore
    Couple
    Deluxe
    Stayed 1 night in June 2011

    Great hotel at a fantastic location”

    Amenities walking distant

    The hotel was situated at a great location alobg Yingchun road. The room was well furnished and modern. There are many restaurants nearby both local and fast food chain such as burger king, pizza hut, Starbucks etc. There is a carrefour behind the hotel as well. The hotel is near to the convention center and airport and the area is popular with the expat.

    Reviewed June 12, 2011
    8.0
    Excellent
    TENG from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in June 2010

    Nice Neighbourhood & Good Service”

    1. Staffs service is good. 2. Convenient stores such as Carrefour just nearby. 3. Beside a shopping mall. 4. Easy to get food, local & international. 5. Superb breakfast.
    A bit far away from city center.

    Good location. Situated just beside a shopping mall. A lot of shops in the mall including a hypermarket Carrefour. Many restaurant in and around the mall serving different type of foods from local Shanghainese food to Szechuan, Beijing, Thai, Japanese, Cantonese to western delicacies. If you find going outside is a hasle, there are 3 good restaurant in the hotel itself. Going around by taxi is convenient. Breakfast is superb.

    Reviewed June 21, 2010
    8.0
    Excellent
    CHOY from Malaysia
    Business traveler
    Superior Twin bed
    Stayed 3 nights in February 2019

    Clean and Comfortable Hotel”

    Had a good stay at the hotel. only complain is the quality of breakfast that is not up to usual standard.

    Reviewed February 19, 2019

    Dear CHOY Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that our breakfast quality did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded February 21, 2019
    Grand Mercure Shanghai Century Park
    7.2
    Very good
    william from United States
    Business traveler
    Deluxe 2 Single beds
    Stayed 3 nights in September 2018

    All ok except...”

    They print your credit card number (in full) on a full page receipt. This is a huge security risk. What was ironic was the lady at the front desk sternly suggested i get a pin for my credit card ahead of me realzing and complaining about the printing issue.

    Reviewed September 22, 2018

    Dear William We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Century Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards of credit card number was printed into the receipt, actually we have contacted bank and our IT team, in terms of them, hotel would not print any full credit card number in our receipt except the credit card pre-authorization receipt which is bank requirement and the same with all other hotels in Shanghai. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

    Show more
    Grand Mercure Shanghai Century Park
    8.0
    Excellent
    Jin from South Korea
    Business traveler
    Deluxe 2 Single beds
    Stayed 4 nights in October 2018

    Great staying”

    Good location.

    Reviewed November 23, 2018

    Dear Jin Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you like our hotel location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded November 27, 2018
    Grand Mercure Shanghai Century Park
    8.4
    Excellent
    TOMONARI from China
    Couple
    Deluxe 2 Single beds
    Stayed 4 nights in April 2018

    Excellent”

    The first room we were assigned smelled So strongly of cigarettes that we needed a room change (it was a non smoking room). The second room was fine.

    Reviewed December 12, 2018

    Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that first room have somking smell; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roger Front Office Manager

    Responded December 15, 2018
    Grand Mercure Shanghai Century Park
    10.0
    Exceptional
    Chang from Malaysia
    Business traveler
    Deluxe
    Stayed 3 nights in July 2018

    Excellent!”

    Excellent!

    Reviewed July 30, 2018

    Dear Chang Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded November 08, 2018
    Grand Mercure Shanghai Century Park
    8.8
    Excellent
    Benjamin from Singapore
    Business traveler
    Superior Twin bed
    Stayed 1 night in May 2018

    Coming back again”

    Great location. Hotel room was big and clean. Definitely staying here again.

    Reviewed May 21, 2018

    Dear Benjamin Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park. I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded November 08, 2018
    Grand Mercure Shanghai Century Park
    5.6
    Yin from Malaysia
    Couple
    Superior Twin bed
    Stayed 4 nights in January 2018

    short gateway ”

    hi there, i see that there are rooms for improvement for your hotel. Firstly, front desk/conceirge/reception doesnt seem to be very well verse with the tour agent that the hotel tie up with. I have purchased a tour via hotel to Suzhou. on that morning, i asked again where should i meet the tour guide. no one seems to be able to answer my questions, even after 30 mins. and all i was answered was - i was not in-charge of this. (look pretty silly on them) Next, double standard service. One night, i called up to the spa to check out the price, i was explained via the phone. The following day, My husband called to confirm on the price, however instead of confirming the price, they send a lady up to our room knocking on the door asking us to allow her in for her to explain the SPA service which sounded rather doggy as it was already close to midnight. we didnt allow her in and asked her to call back from the SPA. Hence we obviously didnt not take up the spa service.

    Reviewed February 05, 2018

    Dear Yin Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have immediately share your comments with entire team and appropriate measures has been put in place to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely Dennis Hu Executive Assistant Manager

    Responded November 08, 2018
    Grand Mercure Shanghai Century Park
    8.4
    Excellent
    Surangpaitoon from Thailand
    Business traveler
    Stayed 2 nights in November 2016

    Ideal location”

    Its the ideal location. Not far from the expo. Many restaurant near by. Fantastic area. Good and easy to access to the bound. How is nice and clean. The bed is very comfortable. Internet is very fast.

    Reviewed December 04, 2016

    Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

    Responded May 16, 2019
    Grand Mercure Shanghai Century Park
    6.8
    Good
    CHUN from China
    Stayed 3 nights in August 2016

    Not like a 5 star hotel”

    Disappointing reception service. Takes a longtime to handle upgrade service. Pick up others inquiry while servicing me. And let me wait for more than 10 mins. Awful reception staffs. Not only one staff but whole team.

    Reviewed August 24, 2016
    6.8
    Good
    CHUN from China
    Business traveler
    Stayed 2 nights in August 2016

    Terrible receptionist service ”

    Takes long time to solve a simple problem. Pick up others inquiry while servicing me. Not professional manner. Completely not like a 5 stars hotel. Remark : Not individual reception but the whole team. Terrible experience.

    Reviewed August 21, 2016
    8.0
    Excellent
    Loganathan from India
    Couple
    Stayed 1 night in August 2016

    Good Stay”

    My wife and I stayed for a night. The room is of good size and the location is great, many food and shopping options right next door. Plenty of taxis and the staff were good too. Overall a nice stay and would not mind using it as long as the price is right.

    Reviewed August 11, 2016

    Dear Guest, Thanks very much for your positive comments. We will always strive our hotel brand standard and service for Grand Mercure. Looking forward to serve you next time King GONG Asst.Front office manager

    Responded May 16, 2019
    Grand Mercure Shanghai Century Park
    6.7
    Good
    Suat from Singapore
    Business traveler
    Stayed 3 nights in December 2015

    Restful Comfort stay ”

    Good Chinese food, Efficient check in and check out, Helpful concerige

    Overall stay was comfortable. Staff at front desk (Mr Charming Liu) was prompt to serve, Concerige staff was friendly and helpful with the luggages. The only downside is the property has seen some worn out, maintainence in the room need to beef up. Sockets loosen and can easily catch fire and wardrobe worn out. Slipper should change to recycle /disposable type, friendly to environment. Chinese food on second floor was quite good. Service was prompt and good serving portion. If the hotel has shuttle bus to transport guests to Kerry parkside, will be much better.

    Reviewed December 15, 2015
    12345
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    |Excellent 8.0
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    • Excellent location
    • Shanghai World Financial Center
    • Middle Yanggao Road Metro Station is within 1.45 km