Very good 7.5
Based on 613 reviews

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About Grand Mercure Shanghai Hongqiao by ACCOR


This luxurious hotel is ideally located in the vibrant hub of the Hongqiao district, with nearby restaurants, shopping, and entertainment venues. It's a short distance to the Hongqiao Airport and the Pudong International Airport is easily accessible as well. Getting to other areas is convenient with the Shanghai metro network close by. Historical and national heritage destinations include Da Guan Yuan Garden and Song Jiang while Lake Ding Shan offers impressive sceneries for picture taking. All 484 rooms of Grand Mercure Shanghai Hongqiao by ACCOR are well-appointed with high-speed Internet access, a full kitchen, and modern bathroom amenities. There are up to ten meeting and function rooms coming in a variety of layouts and sizes. There is no need to look any further for dining options, as the hotel offers three beautifully decorated restaurants and a classy bar serving the most popular cocktails. Grand Mercure Shanghai Hongqiao by ACCOR is a wise choice for those seeking a convenient and luxurious stay in Shanghai.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 RMB
Breakfast Charge (when not included in room rate): 118 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2 km
Distance to Airport: 6km
Internet Usage Fee: 0 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 28
Number of Restaurants: 2
Number of Rooms : 484
Parking Fee (per day): 0 RMB
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2007
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Verified traveler reviews

Filter by traveler type
Very good

based on 613 reviews
  • Cleanliness 7.7
  • Facilities 6.1
  • Location 7.9
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.5
  • Food and dining 6.7
Sort by

Siu from United Kingdom
Business travelers
1 Bedroom Suite Hot Deal
Stayed one night in May 2016
Another stay at this hotel
Rare 5 star hotel in the area, nor really worth a 5star, dated, but acceptable
Reviewed September 17, 2016

Lara from Philippines
Business travelers
Superior Double Room
Stayed 2 nights in August 2016
Spacious Room
Spacious Rooms, but needs updating and the carpet not as clean as it should be. Friendly and helpful staff. Food is just so-so.
Reviewed August 30, 2016

Benjamin from Germany
Business travelers
1 Bedroom Suite Hot Deal
Stayed 4 nights in August 2016
Carefull Scam with Taxis!
Reception and Hotel working together with Scam Taxi Driver, Taximeter was to PVG 420 CNY and for a colleague 305 CNY. It is max. 200 CNY!
Reviewed August 29, 2016

Brian from China
Business travelers
Superior Twin Room
Stayed 2 nights in June 2016
Great upgrade
Had a great experience. This was mostly due to an upgrade I got from a typical room to a family suite. Understandably this wouldn't normally happen, but it made my stay very pleasant :)
Reviewed June 26, 2016

ng from Indonesia
Business travelers
Studio Suite Twin Beds
Stayed 3 nights in June 2016
it is good to stay for a couple day
I will stay at this hotel if i come for next trip
Reviewed June 11, 2016

robert from United States
Business travelers
Superior Twin Room
Stayed one night in May 2016
A bit tired
This Grand Mercure is a poor cousin to the Grand Mercure Central, also in Shanghai. Older hotel, no mini bar in my room (but oddly a washing machine...!), poor pressure with shower. Bed comfortable, decent wifi speed, but not one of the better GM's.
Reviewed May 27, 2016

Seh from Singapore
Business travelers
Superior Suite
Stayed 2 nights in May 2016
To have paid that amount, the room is pathetic.
Reviewed May 17, 2016

Johannes from Indonesia
Business travelers
Studio Suite Twin Beds
Stayed 7 nights in May 2016
business trip
Location far from MRT/Metro. Women staff is ok but man staff was not so friendly, cannot smile and there is no swimming pool.
Reviewed May 16, 2016

Siu from United Kingdom
Business travelers
Studio Suite 1 Queen Bed
Stayed 2 nights in February 2016
Old but one of the best options around the district
Obviously dated, relatively quiet. primarily caters japanese business travellers
Reviewed May 07, 2016

Wei from Singapore
Business travelers
Studio Suite 1 Queen Bed
Stayed 2 nights in April 2016
Great Stay
Furnishing was a bit old but the rooms and facilities were clean.
Reviewed April 25, 2016


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