Grand Mercure Urumqi Hualing Hotel
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Grand Mercure Urumqi Hualing Hotel

No.109, Xihong East Road, Shuimogou District, Urumqi, China
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Executive Superior King Lounge Access Grand Mercure Urumqi Hualing Hotel
Executive Superior King Lounge Access
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    Lobby Grand Mercure Urumqi Hualing Hotel
    Interior view Grand Mercure Urumqi Hualing Hotel
    Interior view Grand Mercure Urumqi Hualing Hotel
    Deluxe Room with 1 King bed Grand Mercure Urumqi Hualing Hotel
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     Grand Mercure Urumqi Hualing Hotel

    Grand Mercure Urumqi Hualing Hotel Reviews

    8.5
    Excellent
    /10
    (85 reviews)See what guests said
    10.0
    Exceptional

    "The hotel has very nice and clean rooms."

    Christoph

    -

    October 16, 2016

    9.1
    Exceptional room comfort and quality
    Recommended by 90% of guests

    Things you’ll love about Grand Mercure Urumqi Hualing Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Hongshan Stadium860 m
  • The United States Shopping Mall1.31 km
  • Red Hill1.32 km
  • Red Mountain1.32 km
  • People's Park of Urumqi1.45 km
  • Main post office1.63 km
  • People's Hall of Xinjiang Uygur1.69 km
  • Fu cheng department Store1.69 km
  • Xinjiang Autonomous Region Museum1.84 km
  • Tóngxīn Wǎngluò2.13 km
  • Value for money8.5
    Distance to city center1 Km
    Location rating7.9

    Rooms available at Grand Mercure Urumqi Hualing Hotel

    9.1
    Exceptional
    Room comfort & quality
    Executive Deluxe King Lounge Access
    Executive Deluxe King Lounge Access
    ...
    • Room size: 38 m²/409 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Executive Superior King Lounge Access
    Executive Superior King Lounge Access
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Superior Room with 1 King Bed
    Superior Room with 1 King Bed
    ...
    • Room size: 46 m²/495 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Executive Superior Twin Lounge Access
    Executive Superior Twin Lounge Access
    ...
    • Room size: 38 m²/409 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Superior King Suite
    Superior King Suite
    ...
    • Room size: 57 m²/614 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with 2 single beds
    Deluxe Room with 2 single beds
    ...
    • Room size: 38 m²/409 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with 1 King bed
    Deluxe Room with 1 King bed
    ...
    • Room size: 38 m²/409 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Executive Room, 2 Single Beds, Business Lounge Access
    Executive Room, 2 Single Beds, Business Lounge Access
    ...
      Enter dates to see prices
      Executive Deluxe King Room
      Executive Deluxe King Room
      ...
        Enter dates to see prices
        Have a question for Grand Mercure Urumqi Hualing Hotel?

        What people love about Grand Mercure Urumqi Hualing Hotel

        • 10.0
          Exceptional

          "For dinner we've chosen the chinese restaurant, which has a nice atmosphere and offers some good menues."

          Christoph

          |

          October 16, 2016

        • 8.8
          Excellent

          "Room is clean"

          Chen

          |

          June 15, 2016

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        More about Grand Mercure Urumqi Hualing Hotel

        More about Grand Mercure Urumqi Hualing Hotel

        10.0
        Exceptional

        "The staff was very helpful."

        Christoph

        |

        October 16, 2016

        An overview

        Show less

        What they offer

        8.0
        Very good

        "Room is satisfactory."

        Bee C.

        |

        December 14, 2016

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Grand Mercure Urumqi Hualing Hotel from real guests

        Agoda Reviews (85)Booking.com Reviews (168)
        8.5
        /
        10
        Cleanliness8.8
        Facilities7.9
        Location7.9
        Room comfort and quality9.1
        Service8.6
        Value for money8.5
        Provided by verified guests of Agoda
        All languages
        All guests (85)
        All room types
        Showing 65 verified guest comments
        1234
        8.8
        Excellent
        Lunlun from Indonesia
        Group
        Superior Room With 2 Single Beds
        Stayed 2 nights in June 2018

        Comfortable and nice hotel”

        Accors familiar hospitality. You would need car to go to the city centre. Near the hotel there is a little alley selling local foods.

        Reviewed June 24, 2018
        9.2
        Exceptional
        wei from Singapore
        Business traveler
        Superior Room With 2 Single Beds
        Stayed 1 night in June 2017

        Exceptional”

        good location to train station

        Reviewed October 04, 2017

        Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi.

        Responded October 09, 2017
        Grand Mercure Urumqi Hualing Hotel
        3.6
        Nathan from United States
        Couple
        Superior Room with 1 King Bed
        Stayed 20 nights in January 2017

        Beware of this hotel”

        1. rooms constantly lost power/ you would be asleep and the room would lose power. 2. water would leak from above the shower. I dont mean out of the shower head bout out of the ceiling. 3. the fact that it is on a 5 story hill it is a pain to walk or drive up in the winter. 4. I was not allowed into the 2 restaurants in the hotel because I was white. They forced me to to use the buffet style cafe. There is more but I wanted to just hit the high points

        Reviewed February 14, 2017

        Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.0
        Excellent
        Bee from Malaysia
        Business traveler
        Superior Room With 2 Single Beds
        Stayed 2 nights in April 2016

        convenient”

        room is satisfactory.

        Reviewed December 14, 2016

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        10.0
        Exceptional
        Christoph from Switzerland
        Couple
        Superior Room With 2 Single Beds
        Stayed 1 night in October 2016

        Top hotel”

        The hotel has very nice and clean rooms. The staff was very helpful. For dinner we've chosen the chinese restaurant, which has a nice atmosphere and offers some good menues.

        Reviewed October 16, 2016

        Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. English teaching is a big focus for us this year as so you'll see improvement for your next visit. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        6.8
        Good
        Yeo from Singapore
        Business traveler
        Superior Room with 1 King Bed
        Stayed 4 nights in September 2016

        Clean, good location”

        Good service, average breakfast. heavy security during Euro-Asia trade fairs, making hotel guest quite inconvenient.

        Reviewed September 30, 2016

        Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.0
        Excellent
        Chouvayout from Thailand
        Solo traveler
        Superior Room With 2 Single Beds
        Stayed 2 nights in August 2014

        Nice”

        Ok

        Reviewed August 16, 2016

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.8
        Excellent
        Chen from Malaysia
        Couple
        Superior Room with 1 King Bed
        Stayed 2 nights in June 2016

        location is good for shopping”

        room is clean

        Reviewed June 15, 2016

        Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. We are so pleased to hear that your experience meet your expectations; please allow me to express my sincerest gratitude. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you have any opinion or suggestion, please let me know without hesitation. We are looking forward to you coming back again.

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.3
        Excellent
        Ruth from United States
        Couple
        Superior Room with 1 King Bed
        Stayed 1 night in August 2015

        Urumqi hotel”

        good price for the quality; friendly, english speaking manager from upstate NY; clean, comfortable rooms

        We stayed at this hotel at the start and end of our 10 day trip in Northwest Xinjiang. It was very well managed, a friendly staff, clean and comfortable. Highly recommended.

        Reviewed August 21, 2015

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        7.3
        Very good
        LIM from Malaysia
        Business traveler
        Superior Room With 2 Single Beds
        Stayed 6 nights in August 2015

        Over all not to bad”

        Thai food is good /room is clean/staff is friendly

        1. Difficult getting taxis.... 2. Wifi is useless. 3. The pillows are too soft. Other than the above,the rest are not too bad

        Reviewed August 20, 2015

        Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi! Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.0
        Exceptional
        JASON from United Kingdom
        Business traveler
        Superior Room With 2 Single Beds
        Stayed 4 nights in October 2014

        Safe, English speaking staff, good overall”

        Safe, English speaking staff, good overall

        This hotel presented excellent value for money. It is quite big and airy but most importantly had a calm ambience. Breakfast was included as a bonus and pretty good. The location was fine, as we wanted to be nearer the big trade houses and market. Taxis are readily available and cheap. The best thing about the hotel was staff performance though. China is not easy without Chinese language but the front house staff were very good with some exceptional members to help and support. For foreigners, this is a very, very good choice of a place to stay in Urumqi.

        Reviewed August 20, 2015

        Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. English teaching is a big focus for us this year as so you'll see improvement for your next visit. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.0
        Excellent
        Yeo from Singapore
        Business traveler
        Superior Room with 1 King Bed
        Stayed 3 nights in August 2015

        Good service, clean and good location”

        Good service, clean and good location

        Good service, clean and good location

        Reviewed August 17, 2015

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.7
        Exceptional
        Angeline from Singapore
        Solo traveler
        Superior Room With 2 Single Beds
        Stayed 2 nights in June 2015

        Upgraded my room! ”

        Friendly staff

        They upgraded my room to one with a living room - heavenly!

        Reviewed June 23, 2015

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales mananger

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.3
        Exceptional
        Angeline from Singapore
        Solo traveler
        Superior Room With 2 Single Beds
        Stayed 1 night in June 2015

        Book early (and online) for best price”

        Good breakfast, easy bus connections, friendly staff

        Good selection for breakfast. Large rooms. Lovely lavender scented toiletries, most appropriate for Xinjiang where Lavender is grown. Tasteful interior design which celebrates Uyger culture. Efficient, friendly service staff (though slightly too strict for this to be a family-oriented, holiday fun-loving hotel) Flat sink was rather odd though - I believe it was about a degree off so water kept pooling to the side of the sink. Struck me as being unhygienic.

        Reviewed June 23, 2015

        Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.7
        Exceptional
        Sally from Malaysia
        Business traveler
        Superior Room With 2 Single Beds
        Stayed 2 nights in June 2015

        Good location, good food”

        location, food and services
        Reviewed June 17, 2015

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.0
        Exceptional
        tjua from Indonesia
        Family with teens
        Superior Room With 2 Single Beds
        Stayed 2 nights in September 2014

        Best one in Urumqi”

        Clean, Nicely decorated, Friendly and well-trained staffs

        The staffs there were very friendly and polite. I left my jacket at the lobby when we check out to Tulufan before going back to the hotel again, and they still keep it there 😂 that's a lot of plus points for the hotel because it's my favorite jacket. The ammenities is quite complete. But I find the lightings on the bathroom is quite dim. But overall I really love my stay in this hotel.

        Reviewed June 01, 2015

        Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.0
        Exceptional
        Bruno from France
        Couple
        Superior Room with 1 King Bed
        Stayed 2 nights in May 2015

        Very attentive and helpful staff”

        Great breakfast, amazing service

        Some fo the best service I got in China, great value for money

        Reviewed May 22, 2015

        Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        8.3
        Excellent
        Bruno from France
        Couple
        Superior Room with 1 King Bed
        Stayed 1 night in May 2015

        Good value for money”

        Excellent staff and service

        Location: not in the hearth of Urumqi, so might not please everyone and requires a bit of walking to get a taxi. Great service and support from staff. Main drawback was one of the "smart" lights in the room turning itself on in the middle of the night several times.

        Reviewed May 21, 2015

        Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi! Vincent sales manager

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.7
        Exceptional
        CIHAT from Turkey
        Business traveler
        Superior Room with 1 King Bed
        Stayed 2 nights in December 2014

        Clean, safe and good European breakfast”

        Clean, safe and good European breakfast
        Reviewed April 10, 2015

        Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi!

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        9.7
        Exceptional
        CIHAT from Turkey
        Business traveler
        Superior King Suite
        Stayed 2 nights in December 2014

        Clean, safe and good European breakfast”

        Clean, safe and good European breakfast
        Reviewed April 10, 2015

        Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi!

        Responded December 25, 2017
        Grand Mercure Urumqi Hualing Hotel
        1234
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        Grand Mercure Urumqi Hualing Hotel
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        • Very good location
        • Xinjiang Regional Museum (Qu Bowuguan)