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Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Yogyakarta Adi Sucipto

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8.3

Excellent

356 reviews

356 reviews

Housekeeping7
Breakfast4
View3

Clean, best service, friendly, rate rasionable and strategic

Mohammad
- May 17, 2022
See map

8.5

Excellent

Location rating score

Excellent location - 1.4 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Saphir Square

130 m

Lippo Plaza Jogja

140 m

Taman Fishum

160 m

Taman Syariah dan Tarbiyah

220 m

Taman Masjid UIN

260 m

Popular landmarks
Yogyakarta Palace

4.1 km

Taman Sari Water Castle

4.7 km

Ratu Boko Temple

10.8 km

Ramayana Ballet at Prambanan

11.2 km

Sewu Temple

12.0 km

Closest landmarks
Rumah Sakit Siloam Yogyakarta

130 m

Bailamos. Dance

160 m

Lapangan Basket dan Tenis SMA Kolese De Britto

290 m

Klinik UIN Sunan Kalijaga

400 m

Klinik Pratama Titian Medika

620 m

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80, Sleman, Kota Baru, Yogyakarta, Indonesia, 55281 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kota Baru part of Yogyakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Sari Water Castle. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Location rating8.5
Nearest airportAdisucipto International Airport (JOG)
Distance to airport4.4 km

Rooms available at Grand Mercure Yogyakarta Adi Sucipto

Premium Superior Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Premium Deluxe King Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Superior Room King
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Room Twin
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Premium Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room King Bed
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Premium Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Yogyakarta Adi Sucipto?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 125000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Yogyakarta Adi Sucipto also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Yogyakarta Adi Sucipto has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Yogyakarta with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Mercure Yogyakarta Adi Sucipto?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Yogyakarta Adi Sucipto. Adults can enjoy breakfast offered with an additional charge of 128571 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Grand Mercure Yogyakarta Adi Sucipto?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Mercure Yogyakarta Adi Sucipto?

Lempuyangan Railway station is the closest train, metro, or bus station, about 2.0 km away from Grand Mercure Yogyakarta Adi Sucipto.

What restaurants are nearby Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto is located in Kota Baru, famous for good restaurants such as Soto Kudus Gajah Mada, Gudeg Campur Sari and Kafe Klub Model.

What popular shopping places are close to Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto is located in Kota Baru area which features shopping places such as Saphir Square, Lippo Plaza Jogja and Batik Painting Art Gallery.

What are popular attractions near Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto is located in Kota Baru area, which is famous for attractions such as Taman Fishum, Taman Syariah dan Tarbiyah and Taman Masjid UIN.

What popular natural sightseeing spots are close to Grand Mercure Yogyakarta Adi Sucipto?

Grand Mercure Yogyakarta Adi Sucipto is located in the Kota Baru area, which is famous for natural sightseeing destinations such as Sasana Wayang Park.

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Explore the neighborhood

What people love about Grand Mercure Yogyakarta Adi Sucipto

  • 9.6

    Exceptional
    Cleanliness

    "Clean, best service, friendly, rate rasionable and strategic"

    Mohammad

    |

    May 17, 2022

  • 8.4

    Excellent
    Breakfast

    "Nice varian breakfast menu."

    rubin

    |

    May 2, 2022

  • 8.4

    Excellent
    Cleanliness

    "Room nice and clean."

    rubin

    |

    May 2, 2022

Overall rating:

8.3

Excellent
356 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.5
Read all reviews >
What travelers say they love:
Nice Room, Good Location Friendly Staff
Juliet from Indonesia
Family with young children
More about Grand Mercure Yogyakarta Adi Sucipto

More about Grand Mercure Yogyakarta Adi Sucipto

Grand Mercure Yogyakarta Adi Sucipto

Enjoy all that Yogyakarta has with a stay at Grand Mercure Yogyakarta Adi Sucipto, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
At Grand Mercure Yogyakarta Adi Sucipto, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Yogyakarta even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Mercure Yogyakarta Adi Sucipto. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Grand Mercure Yogyakarta Adi Sucipto are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Mercure Yogyakarta Adi Sucipto. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Grand Mercure Yogyakarta Adi Sucipto. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

5 mentions

Breakfast

3 mentions

Swimming Pool

1 mention

Beach

1 mention

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Purple Restaurant

  • Cuisine: American, Asian, Indonesian
  • Menu: A-la-carte
Location
Jalan Laksda Adi Sucipto No 80, Sleman, Kota Baru, Yogyakarta, Indonesia, 55281
Excellent
Location

8.5

Airports

  • Adisucipto International Airport (JOG)
    4.4 km
  • Yogyakarta International Airport (YIA)
    38.9 km

Public transportation

  • Lempuyangan Railway station
    2.0 km
  • Tugu Railway Station
    3.1 km

Hospital or clinic

  • Rumah Sakit Siloam Yogyakarta
    130 m

Shopping

  • Beringharjo Market
    3.4 km

Convenience store

  • Indomaret
    80 m

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Yogyakarta Palace
    4.1 km
  • Taman Sari Water Castle
    4.7 km
  • Ratu Boko Temple
    10.8 km
  • Ramayana Ballet at Prambanan
    11.2 km
  • Sewu Temple
    12.0 km
  • Plaosan Temple
    12.4 km
  • Ullen Sentalu Museum
    21.0 km
  • Pindul Cave
    32.6 km

Nearby landmarks

  • Rumah Sakit Siloam Yogyakarta
    130 m
  • Saphir Square
    130 m
  • Lippo Plaza Jogja
    140 m
  • Bailamos. Dance
    160 m
  • Taman Fishum
    160 m
  • Taman Syariah dan Tarbiyah
    220 m
  • Taman Masjid UIN
    260 m
  • Taman Saintek
    290 m
  • Lapangan Basket dan Tenis SMA Kolese De Britto
    290 m
  • Klinik UIN Sunan Kalijaga
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge for children less than 12 kilograms and is subject to availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee125000 IDR

Extras

  • Breakfast charge (unless included in room price)128571 IDR

The property

  • Number of rooms 305
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Yogyakarta Adi Sucipto from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.3
Location8.5
Service8.5
Value for money8.2
High score for Yogyakarta
Rating
9+ Exceptional (65)
8-9 Excellent (23)
7-8 Very Good (19)
6-7 Good (12)
<6 Below Expectation (23)
Time of the year
Mar - May (35)
Jun - Aug (25)
Sep - Nov (18)
Dec - Feb (64)
All guests (356)
All room types
All languages

Show reviews that mention 

Showing 142 verified guest comments
12345
10.0
Exceptional
Liana from Indonesia
Couple
Superior Room King
Stayed 2 nights in July 2017

Great Services ”

I booked this hotel as a gift for my friend who just got merried. Ms. Dwi from Mercure Yogyakarta reservation staff was helping me to assist a little surpraise room decoration for my friend. She was very helpful and responsive. My friend was very happy during her stay at Mercure Yogyakarta. She mention that she had a great experience and memorable stay at Mercure Yogyakarta. Thanks to Mercure Yogyakarta and Ms. Dwi you did a good job!

Reviewed July 10, 2017

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Dear Liana, Glad to hear that your friend had fabulous stay during her honeymoon. You are such a very best friend anyone could ask for. Thank you for sharing an amazing stay experience with us. We are extremely happy to hear that your friend's experience surpassed your expectations. We strive to create memorable hotel experiences and I am happy to hear that our team have enhanced your best friend's stay through their professional and attentive service. We look forward to having you for another memorable stay with us! Best Regards, Roni Martadinata General Manager

Responded August 10, 2017
Grand Mercure Yogyakarta Adi Sucipto
8.8
Excellent
Edo from Netherlands
Solo traveler
Superior Room King
Stayed 1 night in April 2018

nice hotel, very good staff,”

staying (nor for the first time) at Grand Mercure Yogja, was good again. Clean rooms, nice access. Being alone and having a drink in he hotel bar was enjoyable, not in the least thanks to it's Manager Priskila and Miss Meike from Guest Relations, that did me the honour of drinking a glass with me. However I eat for the first time "a la carte" from the reataurant and that is definitely NOT recommandable. Avoid this.

Reviewed April 13, 2018

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Dear Pak Edo, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Martadinata General Manager

Responded April 30, 2018
Grand Mercure Yogyakarta Adi Sucipto
8.4
Excellent
Alexis
Couple
Deluxe Room King Bed
Stayed 2 nights in February 2019

Overall it’s a great experience with Grand Mecure”

The hospitality is great, rooms, sheets, bathroom are clean. When we first checked in, the room AC wasn’t working, hence it’s rather warm. It’s was resolved quickly by the reception. Gotten another room. Staff are helpful and are always ready to greet you with a smile. Great hospitality service. Location wise, is a little away from Malioboro. But getting transport there is not an issue, Grab is everywhere. Manage to secure rides within minutes . Hotel do provide free shuttle at scheduled time. Overall great experience with Grand Mecure and at Yogyakarta.

Reviewed February 09, 2019

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Dear Alexis, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Responded March 19, 2019
Grand Mercure Yogyakarta Adi Sucipto
9.6
Exceptional
Eko
Family with young children
Superior Room King
Stayed 1 night in July 2019

Comforable place for holiday”

(+) The hotel was very clean and tidy. (+) The staff was very polite and helpful. (+) The location is in between Yogyakarta city centre and Airport. It suit to cover going for touring to east and south area. (-) Access way to basement parking area was quite narrow. (-) Some rooms get nothing to see due to obstructed by hotel building.

Reviewed July 23, 2019

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Dear Mr Eko, What a wonderfully detailed review! :) It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with our convenient location, modern facilities and most of all, the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We very much value your loyalty to Grand Mercure Yogyakarta and AccorHotels and we look forward to the opportunity of welcoming you back at Grand Mercure Yogyakarta Adi Sucipto on your next visit to Yogyakarta. Best Wishes, Eksi Ayuningtyas General Manager

Responded July 29, 2019
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
Maria from Indonesia
Family with young children
Premium Superior Room
Stayed 1 night in December 2019

please improve your staff”

dear mercure jogja.. please improve your staff manners since suddenly during my stay .. a girls open my room with his own key without knocking etc with reason to check the room is check in or not i"m shock that it is happened in this hotel

Reviewed December 25, 2019

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Dear Ibu Maria, Firstly, please accept my apologize for bad experience you have during your recent stay with Grand Mercure Yogyakarta Adi Sucipto. We hope this incident not isolate your view of our services. In Grand Mercure Yogyakarta Adi Sucipto, we are always strive to give excellent service to our guests. Your comment is very important to us and will be our lesson to improve our service and details. We will make sure the incident of opening your room will not happen in the future since your privacy and your convenience is our priority. Again thank you very much for visiting Grand Mercure Yogyakarta Adi Sucipto. And waiting for your next visit. Best wishes, Andri Kurniawan Front Office Manager

Responded January 03, 2020
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
Wong from Singapore
Couple
Deluxe Room King Bed
Stayed 3 nights in February 2020

Pleasant Stay”

This is my 1st time staying in Grand Mercure and experience was nice, friendly staffs and environment is clean and tidy.

Reviewed March 02, 2020

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Dear Wong, Thank you for sharing your review with Agoda.. I am glad to know that you enjoyed our service and facilities during your stay. Your kind compliments over our food and beverage products, comfortable facilities, and amazing service, are highly appreciated. Once again, thank you and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager

Responded March 13, 2020
Grand Mercure Yogyakarta Adi Sucipto
9.6
Exceptional
Indira from Indonesia
Family with young children
Superior Room King
Stayed 3 nights in October 2017

Awesome hotel with a great location ”

(+) staff were super friendly. Especially those who served in restaurant for buffet breakfast (+) the room is sooo nicely decorated (+) the pool water were in perfect temperature (not so cold) (+) the hotel location is just perfect! Near the lippo mall and surrounded by local restaurant (+) the breakfast buffet food was delicious (-) the parking lot is very limited and the parking lot is sharing with Ibis hotel (-) the room wall was sooo thin. We stayed in 6th floor and the noise from meeting room was heard to our room (-) we took deluxe room and the room has blocked view. The room were compensate with a small balcony but the view is straight to wall. So basically you cannot see any view and make the room lack of lights (dark) (-) the swimming pool share with Ibis hotel

Reviewed October 20, 2017

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Dear Indira, Thank you for taking the time to share your feedback regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. While we are glad to know that you had enjoyed your stay and appreciate your compliment for our hotel facility and service, we are sorry certain aspects of your stay experience may fell short of expectations. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have a chance to welcome you back to serve you better in the near future. Best regards, Roni Martadinata General Manager

Responded October 29, 2017
Grand Mercure Yogyakarta Adi Sucipto
6.4
Good
Andy from Indonesia
Solo traveler
Superior Room King
Stayed 1 night in March 2020

A run down big hotel”

It's a decent hotel, the location is good because it's close to Adi Sucipto airport and Ambarukmo Plaza mall, but the overall hotel's interior is getting old, especially its restaurant on 8th floor.

Reviewed March 07, 2020

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Dear Andy, Thank you for sharing your review with Agoda. I am glad to know that you enjoyed your visit. Your kind words and feedback are highly appreciated. Once again, thank you and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager

Responded March 13, 2020
Grand Mercure Yogyakarta Adi Sucipto
8.8
Excellent
donny from Indonesia
Family with teens
Superior Room Twin
Stayed 2 nights in December 2018

Excellent”

good stay at Grand Mercure

Reviewed January 01, 2019

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Dear Donny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eksi Ayuningtyas General Manager

Responded March 19, 2019
Grand Mercure Yogyakarta Adi Sucipto
9.2
Exceptional
Gregor from Germany
Solo traveler
Premium Superior Room
Stayed 6 nights in December 2018

Excellent staff”

The staff really goes out their way to make you feel welcome . The breakfast was great ( given the general area in which you will find mostly Indonesian food and not the healthiest) . This breakfast had a wide variety and the staff members are excellent and so friendly. The pool is large and good. The location is good , the gym ok. The only issue I had on some nights was a sound from some sort of electrical unit that came on in the middle of the night ( it was present in the corridor / staircase and the rooms) . I put my air-con on this helped reduce the presence of the noise. So if you are on the 8th floor I would suggest to leave the aircon on at night even if just for the white noise .

Reviewed January 10, 2019

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Dear Gregor, What a wonderfully detailed review! :) It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with our breakfast,gym,pool and the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We very much value your loyalty to Grand Mercure Yogyakarta and AccorHotels and we look forward to the opportunity of welcoming you back at Grand Mercure Yogyakarta Adi Sucipto on your next visit to Yogyakarta. Best Wishes, Eksi Ayuningtyas General Manager

Responded March 19, 2019
Grand Mercure Yogyakarta Adi Sucipto
8.8
Excellent
Edo from Netherlands
Family with young children
Superior Room King
Stayed 3 nights in May 2017

Good Hotel, good service ”

A good Hotel with a very friendly staff and a good service. Has everything you need and expect in a hotel like this. The road situation a little bit complicated and little far from center but great swimming pool and relaxing place. Nice rooms, good design.

Reviewed May 22, 2017

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Dear Edo, Thank you for taking the time to post your review. We are really proud to have such a great outdoor swimming pool with its beautiful view. And that's one of our highlights! Asides from that, we appreciate your feedback on some of the location issue that you had encountered. Our goal is to bring guests the best service and provide the best comfort to our guests. Therefore, your feedback is very important to us. Once again, thank you for your feedback and we look forward to welcome you back again. Best Regards, Roni Martadinata General Manager

Responded August 10, 2017
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
Miko from Indonesia
Business traveler
Superior Room Twin
Stayed 1 night in February 2019

great hotel with good facility ”

the hotel have a business area and big available room for an event, it's great also located near by the airport and also can e execute to the beach

Reviewed February 17, 2019

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Dear Miko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eksi Ayuningtyas General Manager

Responded March 19, 2019
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
emelia from Indonesia
Couple
Superior Room King
Stayed 3 nights in December 2019

Star Hotel”

great stay at this hotel,the food is the delicious,halal food,cleanliness is OK,1 minutes hospital 24 hours,2 minutes walk to Lippo Plaza,service of the hotel is excellent,want to stay at this hotel again if I visit Jogja again

Reviewed December 28, 2019

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Dear Ms Emelia, Thank you for your comment related with your previous stay with Grand Mercure Yogyakarta Adi Sucipto. Your comment about our great service are really appreciated. Again thank you for staying with us and see you soon. Best wishes, Andri Kurniawan Front Office Manager

Responded January 03, 2020
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
tirta from Indonesia
Family with teens
Superior Room Twin
Stayed 1 night in June 2018

Hotel yg bagus”

Kamarnya cukup besar dan bersih, pelayanannya ok, hotel dengan kolam renang yg bagus dan suasana nya juga menyenangkan banget sesuai dengan budget yg ditawarkan, apalagi kalau ambil lewat agoda jadi lbh murah.

Reviewed June 18, 2018

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Dear Ms. Tirta, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback, we are glad you had a satisfying stay at Grand Mercure Yogyakarta. Once again we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Martadinata General Manager

Responded August 08, 2018
Grand Mercure Yogyakarta Adi Sucipto
10.0
Exceptional
ALI from Iraq
Business traveler
Superior Room King
Stayed 3 nights in November 2018

Exceptional”

The hotel is excellent in all aspects, cleanliness, location, staff, and many more. Really, I enjoyed my stay there. I highly recommend the hotel to everyone.

Reviewed November 22, 2018

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Dear Mr. Ali, Thank you for your kind review on Agoda! We are glad that you enjoyed your stay with us, highlighting our the cleanliness, strategic location and many more. We look forward to welcoming you back to Grand Mercure Yogyakarta Adi Sucipto. Best Wishes, Roni Martadinata General Manager

Responded December 18, 2018
Grand Mercure Yogyakarta Adi Sucipto
3.6
Albert from Indonesia
Family with young children
Premium Superior Twin
Stayed 3 nights in December 2016

Hotel unfinished, dusty already implemented tariff-star hotels”

Hotel unfinished, dusty already implemented tariff-star hotels I'm on vacation with my wife and children aged under 2 years, using a car from Jakarta. Starting from the parking in the basement, a lot of dust and there is no access to the water to wash the car. I went up to the room by using the elevators must also dusty. And up in the room, I also found dust especially under the bed. I stayed at several Mercure hotels in Indonesia and Overseas This was the worst Mercure ever. Why Hotel is dusty and not ready already implemented tariff High? Not Fair !. Perhaps because of them know a lot of the holiday and the other hotels were full.

Reviewed January 04, 2017

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Dear Albert, Thank you for taking the time in writing in your concerns regarding your stay with us. I am sorry that your stay on this occasion did not meet your expectations. We are constantly seeking new ways to enhance our guest experience and your input is really important to help us. I do hope this has not marred your overall impression of our hotel as even since we did a lot of improvement. We do really hope you will return to stay with us again. Best Regards Roni Martadinata General Manager

Responded August 10, 2017
Grand Mercure Yogyakarta Adi Sucipto
9.6
Exceptional
Agustina from Indonesia
Family with teens
Superior Room King
Stayed 1 night in December 2018

Comfy Mattress, Great Location”

Matress is comfy. Smells nice. Location is near where I wanted to visit during my visit to Jogja. And I got great discounted rate that made my friends who stayed at the same hotel envy.

Reviewed December 23, 2018

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Dear Ms Agustina, Thank you for sharing your review on Agoda. I am glad to know that you enjoyed our service and facilities during your stay. Your kind words over our comfy matress and strategic location, are highly appreciated. Once again, thank you for this feedback and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager

Responded June 19, 2019
Grand Mercure Yogyakarta Adi Sucipto
9.6
Exceptional
Marietha from Indonesia
Business traveler
Premium Superior Room
Stayed 2 nights in September 2019

Nice five star hotel with good price”

The location is good as there us close to Lippo Plaza by walking only 2 minutes. The room is cozy and luxury. I love the breakfast with various menu.

Reviewed November 05, 2019

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Dear Ms Marietha, Thank you for your review about your previous stay with Grand Mercure Yogyakarta Adi Sucipto. Your comment about our location that near by Lippo Plaza and also our luxury and cozy property is highly appreciated. Feel welcome you back soon. Best wishes, Eksi Ayuningtyas General Manager

Responded December 04, 2019
Grand Mercure Yogyakarta Adi Sucipto
8.4
Excellent
CHANDRAN from Malaysia
Business traveler
Superior Room King
Stayed 6 nights in August 2019

Excellent”

Room lights were too dim and the air condition probably needs cleaning. Every time I was in the room i get blocked nose.

Reviewed September 06, 2019

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Dear Chandran, Thank you very much for staying with Grand Mercure Yogyakarta Adi Sucipto. We are very sad that your experience during stay is not good enough since you had a blocked nose. This is not a reason but I am sure we are periodically do air conditioner maintenance for each room, but of course your experience is our lesson to get more detail and deep clean to make sure that wont happen again. Again thank you very much for your stay and we will see you soon in a good condition. Best wishes, Andri Kurniawan Front Office Manager

Responded September 11, 2019
Grand Mercure Yogyakarta Adi Sucipto
6.8
Good
kok from Malaysia
Couple
Premium Deluxe King Bed
Stayed 2 nights in September 2018

Disappointed stay in Grand Mercure Yogyakarta ”

The hotel is strategically located in downtown with ample of facilities. welcome drinks and food are good. Special decoration to the room is offered as well. However we were very disappointed with the request to put the ice box in deep freezer where our ice pack never get frozen even overnight. we have communicated to the staff but it still happened same situation where the ice pack not forzen even put in the freezer. Disappointed service rendered, not sure staff understand our request correctly. We hope management can look into this feedback seriously and we will think twice before staying next time.

Reviewed September 12, 2018

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Dear Valued Guest Firstly we would like to thank you for sparing your time to write this review concerning your stay at Grand Mercure Yogakarta. We sincerely apologize for the inconvenience you received during your stay with us, and we will definitely investigate the comments you have mentioned with our staff to ensure that the guests receive our best services. Guest satisfaction at Grand Mercure Yogyakarta is our main priority and we always strive to give our guests excellent service, and we hope that you will be able to experience it during your next stay at our hotel. Once again thank you for your review, and we await your return at Grand Mercure Yogyakarta in the near future. Best Regards, Roni Martadinata General Manager

Responded December 18, 2018
Grand Mercure Yogyakarta Adi Sucipto
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