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Grand Mercure Yogyakarta Adi Sucipto
Jalan Laksda Adi Sucipto No 80, Sleman, Kota Baru, Yogyakarta, Indonesia, 55281 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kota Baru part of Yogyakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Sari Water Castle. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Airport transfer
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Great Services ”
I booked this hotel as a gift for my friend who just got merried. Ms. Dwi from Mercure Yogyakarta reservation staff was helping me to assist a little surpraise room decoration for my friend. She was very helpful and responsive. My friend was very happy during her stay at Mercure Yogyakarta. She mention that she had a great experience and memorable stay at Mercure Yogyakarta. Thanks to Mercure Yogyakarta and Ms. Dwi you did a good job!
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Dear Liana, Glad to hear that your friend had fabulous stay during her honeymoon. You are such a very best friend anyone could ask for. Thank you for sharing an amazing stay experience with us. We are extremely happy to hear that your friend's experience surpassed your expectations. We strive to create memorable hotel experiences and I am happy to hear that our team have enhanced your best friend's stay through their professional and attentive service. We look forward to having you for another memorable stay with us! Best Regards, Roni Martadinata General Manager
nice hotel, very good staff,”
staying (nor for the first time) at Grand Mercure Yogja, was good again. Clean rooms, nice access. Being alone and having a drink in he hotel bar was enjoyable, not in the least thanks to it's Manager Priskila and Miss Meike from Guest Relations, that did me the honour of drinking a glass with me. However I eat for the first time "a la carte" from the reataurant and that is definitely NOT recommandable. Avoid this.
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Dear Pak Edo, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Martadinata General Manager
Overall it’s a great experience with Grand Mecure”
The hospitality is great, rooms, sheets, bathroom are clean. When we first checked in, the room AC wasn’t working, hence it’s rather warm. It’s was resolved quickly by the reception. Gotten another room. Staff are helpful and are always ready to greet you with a smile. Great hospitality service. Location wise, is a little away from Malioboro. But getting transport there is not an issue, Grab is everywhere. Manage to secure rides within minutes . Hotel do provide free shuttle at scheduled time. Overall great experience with Grand Mecure and at Yogyakarta.
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Dear Alexis, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Comforable place for holiday”
(+) The hotel was very clean and tidy. (+) The staff was very polite and helpful. (+) The location is in between Yogyakarta city centre and Airport. It suit to cover going for touring to east and south area. (-) Access way to basement parking area was quite narrow. (-) Some rooms get nothing to see due to obstructed by hotel building.
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Dear Mr Eko, What a wonderfully detailed review! :) It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with our convenient location, modern facilities and most of all, the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We very much value your loyalty to Grand Mercure Yogyakarta and AccorHotels and we look forward to the opportunity of welcoming you back at Grand Mercure Yogyakarta Adi Sucipto on your next visit to Yogyakarta. Best Wishes, Eksi Ayuningtyas General Manager
please improve your staff”
dear mercure jogja.. please improve your staff manners since suddenly during my stay .. a girls open my room with his own key without knocking etc with reason to check the room is check in or not i"m shock that it is happened in this hotel
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Dear Ibu Maria, Firstly, please accept my apologize for bad experience you have during your recent stay with Grand Mercure Yogyakarta Adi Sucipto. We hope this incident not isolate your view of our services. In Grand Mercure Yogyakarta Adi Sucipto, we are always strive to give excellent service to our guests. Your comment is very important to us and will be our lesson to improve our service and details. We will make sure the incident of opening your room will not happen in the future since your privacy and your convenience is our priority. Again thank you very much for visiting Grand Mercure Yogyakarta Adi Sucipto. And waiting for your next visit. Best wishes, Andri Kurniawan Front Office Manager
Pleasant Stay”
This is my 1st time staying in Grand Mercure and experience was nice, friendly staffs and environment is clean and tidy.
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Dear Wong, Thank you for sharing your review with Agoda.. I am glad to know that you enjoyed our service and facilities during your stay. Your kind compliments over our food and beverage products, comfortable facilities, and amazing service, are highly appreciated. Once again, thank you and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager
Awesome hotel with a great location ”
(+) staff were super friendly. Especially those who served in restaurant for buffet breakfast (+) the room is sooo nicely decorated (+) the pool water were in perfect temperature (not so cold) (+) the hotel location is just perfect! Near the lippo mall and surrounded by local restaurant (+) the breakfast buffet food was delicious (-) the parking lot is very limited and the parking lot is sharing with Ibis hotel (-) the room wall was sooo thin. We stayed in 6th floor and the noise from meeting room was heard to our room (-) we took deluxe room and the room has blocked view. The room were compensate with a small balcony but the view is straight to wall. So basically you cannot see any view and make the room lack of lights (dark) (-) the swimming pool share with Ibis hotel
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Dear Indira, Thank you for taking the time to share your feedback regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. While we are glad to know that you had enjoyed your stay and appreciate your compliment for our hotel facility and service, we are sorry certain aspects of your stay experience may fell short of expectations. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have a chance to welcome you back to serve you better in the near future. Best regards, Roni Martadinata General Manager
A run down big hotel”
It's a decent hotel, the location is good because it's close to Adi Sucipto airport and Ambarukmo Plaza mall, but the overall hotel's interior is getting old, especially its restaurant on 8th floor.
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Dear Andy, Thank you for sharing your review with Agoda. I am glad to know that you enjoyed your visit. Your kind words and feedback are highly appreciated. Once again, thank you and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager
Excellent”
good stay at Grand Mercure
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Dear Donny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eksi Ayuningtyas General Manager
Excellent staff”
The staff really goes out their way to make you feel welcome . The breakfast was great ( given the general area in which you will find mostly Indonesian food and not the healthiest) . This breakfast had a wide variety and the staff members are excellent and so friendly. The pool is large and good. The location is good , the gym ok. The only issue I had on some nights was a sound from some sort of electrical unit that came on in the middle of the night ( it was present in the corridor / staircase and the rooms) . I put my air-con on this helped reduce the presence of the noise. So if you are on the 8th floor I would suggest to leave the aircon on at night even if just for the white noise .
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Dear Gregor, What a wonderfully detailed review! :) It was a pleasure having you stay with us and I am extremely delighted to read that you were pleased with our breakfast,gym,pool and the warm hospitality of our team. It is such a delight to share your feedback to the entire team. We very much value your loyalty to Grand Mercure Yogyakarta and AccorHotels and we look forward to the opportunity of welcoming you back at Grand Mercure Yogyakarta Adi Sucipto on your next visit to Yogyakarta. Best Wishes, Eksi Ayuningtyas General Manager
Good Hotel, good service ”
A good Hotel with a very friendly staff and a good service. Has everything you need and expect in a hotel like this. The road situation a little bit complicated and little far from center but great swimming pool and relaxing place. Nice rooms, good design.
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Dear Edo, Thank you for taking the time to post your review. We are really proud to have such a great outdoor swimming pool with its beautiful view. And that's one of our highlights! Asides from that, we appreciate your feedback on some of the location issue that you had encountered. Our goal is to bring guests the best service and provide the best comfort to our guests. Therefore, your feedback is very important to us. Once again, thank you for your feedback and we look forward to welcome you back again. Best Regards, Roni Martadinata General Manager
great hotel with good facility ”
the hotel have a business area and big available room for an event, it's great also located near by the airport and also can e execute to the beach
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Dear Miko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eksi Ayuningtyas General Manager
Star Hotel”
great stay at this hotel,the food is the delicious,halal food,cleanliness is OK,1 minutes hospital 24 hours,2 minutes walk to Lippo Plaza,service of the hotel is excellent,want to stay at this hotel again if I visit Jogja again
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Dear Ms Emelia, Thank you for your comment related with your previous stay with Grand Mercure Yogyakarta Adi Sucipto. Your comment about our great service are really appreciated. Again thank you for staying with us and see you soon. Best wishes, Andri Kurniawan Front Office Manager
Hotel yg bagus”
Kamarnya cukup besar dan bersih, pelayanannya ok, hotel dengan kolam renang yg bagus dan suasana nya juga menyenangkan banget sesuai dengan budget yg ditawarkan, apalagi kalau ambil lewat agoda jadi lbh murah.
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Dear Ms. Tirta, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback, we are glad you had a satisfying stay at Grand Mercure Yogyakarta. Once again we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni Martadinata General Manager
Exceptional”
The hotel is excellent in all aspects, cleanliness, location, staff, and many more. Really, I enjoyed my stay there. I highly recommend the hotel to everyone.
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Dear Mr. Ali, Thank you for your kind review on Agoda! We are glad that you enjoyed your stay with us, highlighting our the cleanliness, strategic location and many more. We look forward to welcoming you back to Grand Mercure Yogyakarta Adi Sucipto. Best Wishes, Roni Martadinata General Manager
Hotel unfinished, dusty already implemented tariff-star hotels”
Hotel unfinished, dusty already implemented tariff-star hotels I'm on vacation with my wife and children aged under 2 years, using a car from Jakarta. Starting from the parking in the basement, a lot of dust and there is no access to the water to wash the car. I went up to the room by using the elevators must also dusty. And up in the room, I also found dust especially under the bed. I stayed at several Mercure hotels in Indonesia and Overseas This was the worst Mercure ever. Why Hotel is dusty and not ready already implemented tariff High? Not Fair !. Perhaps because of them know a lot of the holiday and the other hotels were full.
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Dear Albert, Thank you for taking the time in writing in your concerns regarding your stay with us. I am sorry that your stay on this occasion did not meet your expectations. We are constantly seeking new ways to enhance our guest experience and your input is really important to help us. I do hope this has not marred your overall impression of our hotel as even since we did a lot of improvement. We do really hope you will return to stay with us again. Best Regards Roni Martadinata General Manager
Comfy Mattress, Great Location”
Matress is comfy. Smells nice. Location is near where I wanted to visit during my visit to Jogja. And I got great discounted rate that made my friends who stayed at the same hotel envy.
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Dear Ms Agustina, Thank you for sharing your review on Agoda. I am glad to know that you enjoyed our service and facilities during your stay. Your kind words over our comfy matress and strategic location, are highly appreciated. Once again, thank you for this feedback and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Warm regards, Eksi Ayuningtyas General Manager
Nice five star hotel with good price”
The location is good as there us close to Lippo Plaza by walking only 2 minutes. The room is cozy and luxury. I love the breakfast with various menu.
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Dear Ms Marietha, Thank you for your review about your previous stay with Grand Mercure Yogyakarta Adi Sucipto. Your comment about our location that near by Lippo Plaza and also our luxury and cozy property is highly appreciated. Feel welcome you back soon. Best wishes, Eksi Ayuningtyas General Manager
Excellent”
Room lights were too dim and the air condition probably needs cleaning. Every time I was in the room i get blocked nose.
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Dear Chandran, Thank you very much for staying with Grand Mercure Yogyakarta Adi Sucipto. We are very sad that your experience during stay is not good enough since you had a blocked nose. This is not a reason but I am sure we are periodically do air conditioner maintenance for each room, but of course your experience is our lesson to get more detail and deep clean to make sure that wont happen again. Again thank you very much for your stay and we will see you soon in a good condition. Best wishes, Andri Kurniawan Front Office Manager
Disappointed stay in Grand Mercure Yogyakarta ”
The hotel is strategically located in downtown with ample of facilities. welcome drinks and food are good. Special decoration to the room is offered as well. However we were very disappointed with the request to put the ice box in deep freezer where our ice pack never get frozen even overnight. we have communicated to the staff but it still happened same situation where the ice pack not forzen even put in the freezer. Disappointed service rendered, not sure staff understand our request correctly. We hope management can look into this feedback seriously and we will think twice before staying next time.
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Dear Valued Guest Firstly we would like to thank you for sparing your time to write this review concerning your stay at Grand Mercure Yogakarta. We sincerely apologize for the inconvenience you received during your stay with us, and we will definitely investigate the comments you have mentioned with our staff to ensure that the guests receive our best services. Guest satisfaction at Grand Mercure Yogyakarta is our main priority and we always strive to give our guests excellent service, and we hope that you will be able to experience it during your next stay at our hotel. Once again thank you for your review, and we await your return at Grand Mercure Yogyakarta in the near future. Best Regards, Roni Martadinata General Manager