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Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel

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8.4

Excellent

15,223 reviews

15,223 reviews

Housekeeping321
Shops177
Breakfast92
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Blue Boy

80 m

Marvel Studios Ten Years of Heroes Malaysia

90 m

Fahrenheit 88 Shopping Mall

100 m

Farenheit 88

110 m

Pavilion Crystal Fountain

110 m

Popular landmarks
Pavilion Kuala Lumpur

190 m

Jalan Alor

320 m

KLCC - Bukit Bintang Pedestrian Walkway

590 m

Aquaria KLCC

660 m

KLCC Park

890 m

Closest landmarks
Lot 10 Shopping Centre

150 m

Fahrenheit88

160 m

Finnegan’s

160 m

Arabian Middle East Food Traders

160 m

Saudi Arabia Cultural Mission

180 m

Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

46 travelers have booked today.

Value for money8.1
Distance to city center1 km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km

Rooms available at Grand Millennium Kuala Lumpur Hotel

Excellent
Room comfort & quality

8.3

Executive Suite with one King Bed
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Room with One King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room with one King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 150 m²/1615 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Superior Room with Two Single Beds
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Grand Deluxe with One King Bed
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King/Twin bed
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Other
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Executive Suite
...
  • Room size: 80 m²/861 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Millennium Kuala Lumpur Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Millennium Kuala Lumpur Hotel?

Grand Millennium Kuala Lumpur Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 361 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Millennium Kuala Lumpur Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Millennium Kuala Lumpur Hotel?

Wake up to a great buffet breakfast at Grand Millennium Kuala Lumpur Hotel. Adults can enjoy breakfast offered with an additional charge of 80 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Millennium Kuala Lumpur Hotel?

Grand Millennium Kuala Lumpur Hotel features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Millennium Kuala Lumpur Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Grand Millennium Kuala Lumpur Hotel. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Grand Millennium Kuala Lumpur Hotel?

On-site venues and convenient event services make Grand Millennium Kuala Lumpur Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Millennium Kuala Lumpur Hotel?

Grand Millennium Kuala Lumpur Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Grand Millennium Kuala Lumpur Hotel?

The closest train, metro, or bus station to Grand Millennium Kuala Lumpur Hotel is SBK15 Muzium Negara, 150 m away.

What restaurants are nearby Grand Millennium Kuala Lumpur Hotel?

Restaurants including Vcr, Havana and Nasi Ayam Hainan Chee Meng are popular in Grand Millennium Kuala Lumpur Hotel’s neighborhood which is known as Bukit Bintang.

What popular shopping places are close to Grand Millennium Kuala Lumpur Hotel?

Shopping options in Grand Millennium Kuala Lumpur Hotel’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Grand Millennium Kuala Lumpur Hotel?

Guests at Grand Millennium Kuala Lumpur Hotel can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

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See map

Explore the neighborhood

What people love about Grand Millennium Kuala Lumpur Hotel

  • 10

    Exceptional

    "Old hotel but overall well maintain."

    Choong

    |

    October 22, 2022

  • 10

    Exceptional

    "Great stay"

    Christina

    |

    October 21, 2022

  • 7.2

    Very good
    Location

    "1/ Perfect location at Bukit Bintang as our main objective was shopping."

    SITI

    |

    October 20, 2022

Property ranking|Compared to 7,141 Kuala Lumpur properties
See all rankings
Location score
9.5/10
Room comfort score
8.3/10
Couples review score
8.6/10
Service score
8.3/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Overall rating:

8.4

Excellent
15,223 reviews
Cleanliness
8.4
Facilities
8.2
Location
9.5
Read all reviews >
What travelers say they love:
The best location for shopping and eating in KL.
Lalita from Thailand
Solo traveler
More about Grand Millennium Kuala Lumpur Hotel

More about Grand Millennium Kuala Lumpur Hotel

Grand Millennium Kuala Lumpur Hotel

You'll love the exceptional convenience during your stay at Grand Millennium Kuala Lumpur Hotel, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur. Grand Millennium Kuala Lumpur Hotel is located just 7.7 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
The superior services and facilities offered at Grand Millennium Kuala Lumpur Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kuala Lumpur can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Millennium Kuala Lumpur Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Grand Millennium Kuala Lumpur Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Millennium Kuala Lumpur Hotel offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Millennium Kuala Lumpur Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Grand Millennium Kuala Lumpur Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Grand Millennium Kuala Lumpur Hotel with all the activities and facilities provided. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Grand Millennium Kuala Lumpur Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Grand Millennium Kuala Lumpur Hotel gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's squash court. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside the hotel and explore Kuala Lumpur. You're sure to want to visit Menara Kuala Lumpur located 1.0 km away, among the most sought-after photographs for anyone visiting Kuala Lumpur.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 99% of the city's other options.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

417 mentions

Housekeeping

342 mentions

Food & Dining

173 mentions

Internet

128 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Indonesian
  • Japanese
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Telephone
  • TV
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site

Bistro 160

  • Cuisine: International

Hanaya

  • Cuisine: Japanese

Lai Ching Yuen

  • Cuisine: Chinese

The Mill

  • Cuisine: Asian, Indonesian, International
Location
160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.5

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.8 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.1 km 56 min drive

Public transportation

  • SBK15 Muzium Negara
    150 m
  • Bukit Bintang MRT Station
    210 m

Hospital or clinic

  • Pro Heal Dental
    290 m

Shopping

  • Pavilion Kuala Lumpur
    190 m

Convenience store

  • 7 Eleven
    80 m 1 min drive

Cash withdrawal

  • ATM
    90 m 1 min walk
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    190 m
  • Jalan Alor
    320 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    590 m
  • Aquaria KLCC
    660 m
  • KLCC Park
    890 m
  • Menara Kuala Lumpur
    1.1 km
  • Petronas Twin Towers
    1.1 km
  • Chinatown - Kuala Lumpur
    1.8 km
  • Central Market
    1.9 km
  • KL Bird Park
    2.7 km

Nearby landmarks

  • Blue Boy
    80 m
  • Marvel Studios Ten Years of Heroes Malaysia
    90 m
  • Fahrenheit 88 Shopping Mall
    100 m
  • Farenheit 88
    110 m
  • Pavilion Crystal Fountain
    110 m
  • Museum of Illusions
    120 m
  • BookXcess
    120 m
  • Selfie Museum KL
    140 m
  • Zara
    140 m
  • Planet Hollywood
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 5-12 years old will be charged MYR 39 for breakfast per day.
  • The Club Lounge is available from 06:00 AM to 11:00 PM.
    Guests are required to wear smart casual attire to access the Club Lounge. Singlets, shorts or flip-flops are not permitted.
    Guest must be at least 12 years old to access the Club Lounge and will have to be accompanied by an adult.
  • Children 13 years and over must use an extra bed.
  • Children 13 years and over are considered as adults.
  • Children 0-5 years old stay for free if using existing bed.
  • Please inform the property regarding number of children, age, meal plan, and extra bed requirements prior to arrival.
  • Room type Grand Deluxe, Grand Deluxe Twin, Club Room, Club Twin Room, Club Plus Room, Executive Suite, Presidential Suite are non-smoking.
  • For bookings that do not require a credit card, kindly contact the property if guest is arriving after 06:00 PM.
  • 25% discount on Food Only at Hotel Operated Outlets Only and subject to availability, with prior reservation.
    30% discount on Spa Services, on prior appointment and subject to availability, with prior reservation.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee361 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)80 MYR
  • Daily Internet/Wi-Fi fee60 MYR

The property

  • Number of floors19
  • Number of restaurants3
  • Number of rooms 468

Reviews of Grand Millennium Kuala Lumpur Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.2
Location9.5
Room comfort and quality8.3
Service8.3
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (2,535)
8-9 Excellent (1,613)
7-8 Very Good (1,540)
6-7 Good (550)
<6 Below Expectation (645)
Time of the year
Mar - May (1,725)
Jun - Aug (1,790)
Sep - Nov (1,526)
Dec - Feb (1,842)
All guests (11,834)
All room types
All languages

Show reviews that mention 

Showing 6,883 verified guest comments
12345
10.0
Exceptional
Syabil from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 1 night in May 2022

Awesome hotel and service provided by a hotelier named Shah 👏🏻”

This stay was my 1st at this hotel, our usual hotel when we're in kl was Pavillion hotel by Banyan. Me & husband just came back from night flight, away from country for some time and it was a very tiring hectic day. we arrived quite late. We usually get a normal welcome from other hoteliers, it's fine for us but this time, it was a really great warm welcome, with a smile behind the mask (i just knew lol) from a hotel staff named Shah. So friendly, so helpful and nice. Totally changed my current tired grumpy mood to happy. He served us with a good manners, professional, being so helpful and friendly. He checked us in and checked us out. He gave us a room with a lovely view! So much appreciated for this Shah ( if u read this). King size bed was not available at the time but it's just a small matter and we're all good. With an awesome service provided (from Shah), others doesn't matter that much. I'm a very difficult fussy customer but the warm welcome i received from Shah changes everything. Overall it was a good vibes from the start here at the hotel until the end of our stay. We extended our stay here. Room was spacious, clean and live up to its name as a 5 star hotel. Was so impressed and i will definitely repeat to stay here on my next visit. Pool was awesome too. This is my current favorite hotel now and will not be the last of course. Not only Shah was awesome, other staffs in this hotel too. Good training provided for the staffs Grand Millennium KL! 👏🏻 Exceeded my expectations and im so impressed. Thank you for your service!

Reviewed May 26, 2022

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Dear Syabil Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that you were impressed with manners, professionalism and friendliness of our Front Desk Assistant, Shah. Your kind words have been shared with him and he was most appreciative of your compliments. Thank you again and we look forward to welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded June 08, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Syabil from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 1 night in May 2022

Awesome service form Shah & 5 ⭐️ service and stay at the hotel”

This stay was my 1st at this hotel, our usual hotel when we're in kl was Pavillion hotel by Banyan. Me & husband just came back from night flight, away from country for some time and it was a very tiring hectic day. we arrived quite late. We usually get a normal welcome from other hoteliers, it's fine for us but this time, it was a really great warm welcome, with a smile behind the mask (i just knew lol) from a hotel staff named Shah. So friendly, so helpful and nice. Totally changed my current tired grumpy mood to happy. He served us with a good manners, professional, being so helpful and friendly. He checked us in and checked us out. He gave us a room with a lovely view! So much appreciated for this Shah ( if u read this). King size bed was not available at the time but it's just a small matter and we're all good. With an awesome service provided (from Shah), others doesn't matter that much. I'm a very difficult fussy customer but the warm welcome i received from Shah changes everything. Overall it was a good vibes from the start here at the hotel until the end of our stay. We extended our stay here. Room was spacious, clean and live up to its name as a 5 star hotel. Was so impressed and i will definitely repeat to stay here on my next visit. Pool was awesome too. This is my current favorite hotel now and will not be the last of course. Not only Shah was awesome, other staffs in this hotel too. Good training provided for the staffs Grand Millennium KL! 👏🏻 Exceeded my expectations and im so impressed. Thank you for your service!

Reviewed May 26, 2022

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Dear Syabil Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that we have exceeded your expectations and that you were impressed with our staff especially Shah our Front Desk Assistant. Your kind comments have been shared with the team and they were most appreciative of your compliments. Once again, thank you for your feedback and we all look forward to welcoming you back for another pleasant stay soon. Best regards, Mark Heywood, General Manager

Responded May 30, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Peter from Malaysia
Family with teens
Deluxe Room with one King Bed
Stayed 1 night in May 2022

My stay at Grand Millennium”

Given that the hotel is relatively old, the room is quite well maintained and is equipped with flat panel LED TVs. The location is superb...... right at the heart of KL with Malls like Pavillion, Lot 10 and Fahrenheit all within 20-30 meters away. I have no complaints about the location, room cleanliness and staff politeness but I do have a complaint on the checking in and checking out procedures. They take too long and some improvements are needed. I was told the check out was 12 noon but my room card was blocked at 11.50 am before 12 noon ! Imagine the frustration of having to go down 13 floors (the lift stopped at every floor since it was check out time) and the long queue at the lobby just to get my card unblocked although I was not at fault that my card was blocked at 11.50 am instead of 12 noon. Not mentioning all the hassles that one has to go through to unblock the card, the fact that the card was blocked 10 minutes before 12 noon is enough to boil one's blood. If you say 12 noon, please block the card at 12 noon, not 11.59am or earlier.

Reviewed May 19, 2022

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Dear Peter Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are sorry to hear about your experience during check-in/check-out as well as your problem with the key card access which have been raised with the management team for immediate review and improvements. On the other hand, we are glad that you were impressed with the service delivery, cleanliness as well as our strategic location in the heart of Bukit Bintang. Thank you for your valuable comments and we hope to welcome you back in the near future. Best regards, Mark Heywood, General Manager

Responded June 10, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
ADAM from Singapore
Couple
Deluxe Room with one King Bed
Stayed 3 nights in April 2019

Awesome Service”

Firstly, I would like to thank your duty Manager Mr Badrul Hisham for the job on the recent water disruption upon my checkin on 27/4. However, I will like to personally highlight the great followup, wonderful communication and easy to pour my ‘dissappointment’ with Mr Badrul Hisham. He showed professional in his working capabilities, updated us with room calls on the progress of the water disruption and keeping in time line for the progress done. Mr Badrul ensured we were kept updated and even suggested us to change our room from 1154 to 7th level for our comfort (that level was completed with full room facilities) and his great efforts really2 up to our satisfactory till the end! Thumbs up! Going the extra mile, he even compensated us with complimentary breakdast during our stay and late checkup upon our departure. Indeed Mr Badrul is excellent in his customer service, high tolerance and intense patience with this water issue. Mr Badrul Hisham’s service and hardwork

Reviewed May 02, 2019

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Dear ADAM, thank you for staying with us and taking the time to write this insightful review. We are sorry to hear about your unpleasant experience at the hotel and we would like to sincerely apologise for any frustrations this may have caused. On a brighter now, I am glad to learn that Badrul was able to address your needs and make your stay more comfortable. We look forward to your continued patronage in the future. Best regards, Ko Van den Hil, General Manager

Responded May 06, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Erdiah from Singapore
Family with young children
Deluxe Room with one King Bed
Stayed 4 nights in November 2019

Second Stay and chosen one, always :)”

Our second stay here and will always be our choice because of the great service Grand Millenium offers. Greeted by very helpful Duty Manager Jennifer, she was very professional and on-task in getting the room ready even when we reached before the check-in time. Though the room was not ready on the spot, she was gracious and polite while affirming us to have our lunch first before coming back. And of course, when we came back shortly, our room was ready with the baby cot requested and even surprised with a cake for our anniversary. Thanks Jenifer for even sending us right to the porch when we checked out. Room was also clean and well-maintained from our previous visit. Our daily room cleaning service has no issues. Breakfast at Mill was just normal and decent enough. Thanks Grand Millenium, definitely our choice again :) Kudos to the hotel management that maintains good service from year to year! See you all again!

Reviewed November 30, 2019

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Dear Erdiah, warm greetings from Grand Millennium Kuala Lumpur and thank you for choosing us as your preferred residence in the heart of Bukit Bintang. We are pleased to learn that you had an overall pleasant experience and we are glad that our team went that extra mile to make your stay a memorable one. Your kind praises have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Best regards, Ko Van den Hil, General Manager

Responded December 02, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Hamizah from Singapore
Couple
Club Room with One King Bed
Stayed 2 nights in June 2022

Club Room is awesome!”

Located in the heart of Kuala Lumpur, the hotel is clean and provide u great hospitality. The staffs were very helpful. The hotel provides u almost every facilities from good rooms with a nice city view, good pool and awesome view from the club house, located in the rooftop of the hotel 🥰 The food were wide spread and delicious. Overall, awesome experience. I'll recommend this hotel to every couple and families:). You wont regret, just be there:)

Reviewed June 22, 2022

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Dear Hamizah Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are glad to learn that you had an awesome experience and were impressed with our service, product and facilities. Thank you for recommending our hotel and we all look forward to welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded June 25, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Benjy from Singapore
Family with young children
Club Room with One King Bed
Stayed 2 nights in September 2019

Forget about getting Club Lounge access for families”

They have a really obtuse policy barring families with young children from having their breakfast at the Club Lounge. We had to resort to heading to the main restaurant which was terribly crowded and stressful for the family. Additionally, we could not unwind at the Club lounge with drinks after a long day of shopping as they did not allow children inside. I have had club access to other hotels in other cities and this is the first time I have encountered this policy. The rest of the hotel was fantastic, friendly staff, clean rooms and lovely pool. The gym looked a little tired and worn around the edges though.

Reviewed October 31, 2019

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Dear Benjy, thank you for staying with us and for sharing your valuable feedback on the Club Lounge as well as the gym which is essential in our continuous efforts to improve our service and offerings. Please accept our sincere apologies for any inconvenience caused and your comments are much appreciated and have been shared with our Management team as a reference for future enhancements. On a much brighter note, we are glad that you are pleased with the rest of the hotel and our service delivery. Your feedback will definitely help us towards bettering our services and we hope to have the opportunity of welcoming you back soon. Kind regards, Ko Van den Hil, General Manager

Responded November 04, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
HARRIS from Brunei Darussalam
Family with teens
Deluxe Room with one King Bed
Stayed 4 nights in December 2019

One of the best hotel I've stayed in”

A nice timeless classy hotel with superb centralised location for eating and shopping. The room we stayed in is very cosy. The breakfast had widespread choice of food from authentic local nasi lemak to continental breakfast, that is constantly refilled. The fitness centre is spacious enough and the equipments are complete and well maintained, really loved having individual tv's with own tv channel options on the treadmills . In my personal opinion, it's the little things that makes this a 5 star hotel where the room equipped with multiple sockets extension cord beside the bed, wide range of tv channels, a separate media panel on the desk to plug in my laptop/nintendo switch hdmi, having the 'do not disturb' indicator switched on even when I'm out with the room key and the porter caring enough to arrange a taxi to the airport when picking up our bags from our room. It was definitely a pleasant stay in this hotel, definitely will stay here again in the future.

Reviewed January 06, 2020

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Dear HARRIS, thank you for choosing Grand Millennium Kuala Lumpur as your preferred residence. We are indeed fortunate to be situated in a strategic location, within walking distance to luxury shopping and entertainment venues. It is most wonderful to hear our facilities and service delivery have left a lasting impression on you, and your kind compliments will certainly motivate the team to continuously strive to provide all of our guests with a wonderful stay experience at our hotel. We look forward to welcoming you again on your next visit to Kuala Lumpur. Best regards, Richard Tiang, Resident Manager

Responded January 06, 2020
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Khairul from Singapore
Couple
Deluxe Room with one King Bed
Stayed 2 nights in December 2019

Awesome Stay”

An awesome stay. Location wise was good. Less than a minute from many shopping centre i.e. Pavilion, Lot10, Fahrenheit88. Room was awesome. Spacious toilet and room. Bed was comfortable. Main control switch located beside the bed. Extension plugs were located beside the bed too. Good for those who love charging the phones and use it on the bed. Overall : A very good experience. Will definitely again. P.S. Thank you for the cake!

Reviewed December 29, 2019

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Dear Khairul, warm greetings from Grand Millennium Kuala Lumpur. We are indeed fortunate to be situated in a strategic location, within walking distance to luxury shopping and entertainment venues. It is most wonderful to hear our facilities and service delivery have left a lasting impression on you and your kind compliments have been shared with the team. All of us here look forward to welcome you back again on your next visit to Kuala Lumpur. Best regards, Ko Van den Hil, General Manager

Responded January 01, 2020
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Louise from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 2 nights in May 2022

Wonderful hospitality and great location ”

Staff was friendly, and upgrade our room for free to grand deluxe room. Probably because it was weekdays, less customers and the room was available. Still, very much appreciate the initiative. Room is spacious and clean, although it was a bit too cold even though we have off the air conditioner. Walking distance to Pavilion, Lot 10 which makes shopping very convenient. Overall, it was a pleasant stay at Grand Millennium.

Reviewed May 20, 2022

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Dear Louise Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that you had an overall positive experience and you were impressed with our service delivery, room cleanliness as well as our strategic location in the heart of Bukit Bintang. Thank you again and we look forward to welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded June 10, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
julian from Malaysia
Couple
Deluxe Room with one King Bed
Stayed 1 night in March 2022

Great Hospitality Service & Friendly staffs”

Looking for best location hotel in KL?Grand Milliennium hotel is the best choice. The shopping Malls are just near by, monorail a walking distance & convenient. Great friendly staffs, clean room, good view from big glass window, comfortable bed and pillows with good reasonable price too. To be honest it's becoming our favorite place to stayed when ever we in KL.

Reviewed April 03, 2022

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Dear Julian Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that you were impressed with our service delivery, clean room with a good view and of course our strategic location in bustling Bukit Bintang. Thank you for making us your preferred hotel in the city and we all look forward to welcoming you back soon. Best regards, Mark Heywood, General Manager

Responded April 04, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Nancy from United States
Solo traveler
Deluxe Room with one King Bed
Stayed 3 nights in January 2020

taking my mother for holiday”

This is my first time to book a hotel room at Grand Millennium. I like the room (clean, big). My purpose to book this room to make my mother happy even the price per night is very expensive since my mother is alone. My mother is 72 years old. I lost my dad 6 years ago and I’m their last daughter (baby’s girl) for them. "Happiness cannot be sought but money can still be sought". -Nancy B- (States of California)

Reviewed January 30, 2020

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Dear Nancy, warm greetings from Grand Millennium Kuala Lumpur. Thank you for taking the time to share a review of your stay with us. I am delighted to learn that both you and your mother had a enjoyable time and we hope to have the pleasure of welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded February 18, 2020
Grand Millennium Kuala Lumpur Hotel
9.6
Exceptional
Rajantharan from Malaysia
Solo traveler
Deluxe Room with one King Bed
Stayed 2 nights in February 2022

True Gem of a Hotel”

The GM is one of my fav hotels in KL though I had never stayed in it till now, often visiting friends or dining there only. Safe to say, I am so happy to report the hotel is as elegant and gracious as ever. The staff were excellent with warm but unobtrusive service. From FOH to Housekeeping, I really felt welcomed. The room was excellent! I stayed in a Deluxe unit and got a Bkt Bintang street facing unit. The room was spacious, elegant with classic charm, clean and very inviting. The bed was just divine! Just the prefect spot to retire after shopping or walking about in the CBD. I really couldn't ask for anything better. Great stay at a great location! Only grouse was the buffet breakfast. For around RM90 per pax, it was lackluster. It had very little options and was cold and unappetizing. Boring options like nasi lemak and mee goreng everyday. The roti canai was so hard and cold, it took about 15 minutes to soften in the gravy. Just 3 Asian meals and eggs and sausages with salads and a miserable pastry selection. Extremely disappointing and just NOT worth the RM90. Strongly suggest you skip the breakfast and grab a bite at the many cafes and restaurants in Pavilion. It certainly wont cost RM90 per head.

Reviewed February 03, 2022

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Dear Rajantharan Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are glad to learn that you overall had a positive experience and especially enjoyed the room as well as our strategic location in the heart of Bukit Bintang within luxury shopping plus entertainment venues. Your comments regarding the Buffet breakfast are much appreciated and we have shared with the department concerned for immediate review and further action. Thank you again and we hope to welcome you back soon for another great stay. Best regards, Mark Heywood, General Manager

Responded April 06, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
LILI from Singapore
Couple
Superior Room with Two Single Beds
Stayed 2 nights in January 2022

Great Location, Great Value for Money”

Very convenient located next to Pavilion mall. The room was spacious and very clean, bed and pillows super comfy. There was free parking with unlimited entry/exit which is great as the hotel is very central and you usually pay minimum 5RM per hour. The hotel allowed us late check-out and even printed our Covid-test results for free, which we required for our flight. Again next time in KL.

Reviewed January 14, 2022

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Dear Lili Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us recently. We are delighted to learn that we have met your expectations in most areas especially our strategic location and the spacious clean room. Thank you for choosing us as your preferred hotel and we look forward to welcoming you back soon. Best regards, Mark Heywood, General Manager

Responded January 19, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Sue from United States
Couple
Superior Room with Two Single Beds
Stayed 4 nights in April 2022

Perfect location ”

This hotel is right across the street from the Pavilion with lots of great shops and restaurants. Easy walking distance to Lot 10 and Fahrenheit mall. We were on the 16th floor with beautiful city view. The room was a good size and clean. The staff was very friendly. We will definitely stay here again the next time visitinG KL.

Reviewed May 01, 2022

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Dear Sue Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing a review on Agoda. We are delighted to learn that you were impressed with your room especially the view and the friendliness of the staff. As for location, we are indeed fortunate to be situated in a strategic location within walking distance of luxury shopping and entertainment venues. Thank you for making us your preferred hotel in Kuala Lumpur and we look forward to welcoming you back on your next trip to Malaysia. Best regards, Mark Heywood, General Manager

Responded May 09, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
yaqoob from United Arab Emirates
Family with teens
Deluxe Room
Stayed 4 nights in October 2019

True 5 Star hotel ”

True 5 Star hotel We stayed at the Grand Millanium Bukit Bintang KL for 4 nights.we had a great stay. Summary as below 45 minutes by taxi from the airport. Took an Grub from the airport to the hotel cost 75Ringit. Efficient check in and cgeck out. Good room size, modern amenities In a good location, all prominent sigh seeing points are a few minutes drive away - breakfast is sumptuous and with several options, good gym,pool. All the staff are exceptionally friendly and professional. Well done, great stay Many thanks to Ko Van given me surprise cake and wishes on my birthday 🎂

Reviewed October 14, 2019

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Dear yaqoob, thank you for choosing Grand Millennium Kuala Lumpur as your preferred residence. We are indeed fortunate to be situated in a strategic location, which rewards many guests like yourself, convenience to various attractions and entertainment venues. It is most encouraging to hear that the exemplary service has left you with fond memories. Your kind words are truly appreciated and will be conveyed to the team as I am sure they will be delighted to know that their efforts have been duly recognised. My team and I hope to welcome you back for another perfect stay. Kind regards, Ko Van den Hil, General Manager

Responded October 15, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Matthew from Australia
Family with teens
Club Room with One King Bed
Stayed 2 nights in July 2019

Room with Club was excellent”

Didnt know what the club was when we booked it as had a bigger discount it was not that much more than normal room. It was excellent included was evening food with drink, 3 items were washed every day and during the day you could enter and have cake and coffee. You could have breakfast there that was a bonus as the main breakfast restaurant was very noisy and busy with many hundreds of people. Location was great in the centre next to the shops and can walk almost undercover to the Petronus Towers. Had a lovely time. Staff very nice as well.

Reviewed July 16, 2019

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Dear Matthew, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your recent stay with us. We are pleased to learn of your excellent experience and it is most encouraging to hear that we have exceeded your expectations in all aspects of our hotel facilities and service delivery. I look forward to sharing your feedback with the team as I am sure they will be delighted to know that their efforts have been duly recognised. Meanwhile, we look forward to welcoming you again on your next visit to Kuala Lumpur. Best regards, Ko Van den Hil, General Manager

Responded July 17, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Farid from Singapore
Family with teens
Superior Room with Two Single Beds
Stayed 3 nights in May 2022

Exceptional”

This is my first stay and i'm really pleased with it. Thank you to the staffs for accomodating to my requests made through Agoda website. Thank you too for sending extra towel & blanket even though we called around 9pm. The hotel room is clean, king bed could fit three adults and staffs are very helpful. Would stay again. Thank you once again!

Reviewed May 30, 2022

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Dear Farid Warm greetings from Grand Millennium Kuala Lumpur and thank you for sharing your review on Agoda. We are delighted that you had an overall positive experience and you were impressed with the staff and service delivery. Your kind comments have been shared with the team and they were most appreciative of your compliments. Thank you and we look forward to welcoming you back in the not too distant future. Best regards, Mark Heywood, General Manager

Responded June 08, 2022
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Nur from Singapore
Family with young children
Deluxe Room with one King Bed
Stayed 4 nights in November 2019

Perfect location”

Located right in the heart of Bukit Bintang, it was a stone's throw away from the shopping malls where there is no lack of restaurants either. Despite being in the middle of everything, it wasn't noisy. Front line staffs were all good and friendly. Room was neat and clean upon check-in as well.

Reviewed January 04, 2020

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Dear Nur, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit and we hope you were able to explore some of the attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Richard Tiang, Resident Manager

Responded January 04, 2020
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
ELSIE from Singapore
Group
Deluxe Room with one King Bed
Stayed 2 nights in May 2019

Amazing Service”

We were deliberating between GM and another nearby hotel and decided to give GM a chance to please. We were allocated a large corner room, which fitted the extra bed comfortably next to the window. The beds were comfortable, good-sized bathroom with tub and shower. The gym is amazingly spacious and well equipped. The location is PERFECT!

Reviewed May 27, 2019

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Dear ELSIE, thank you for taking the time to share this lovely review with us. We are extremely delighted that you were pleased with your recent stay at Grand Millennium Kuala Lumpur and we appreciate your compliments about our room, bedding, bathroom, gym as well as strategic location. Your kind feedback has been shared with the team and we believe this will spur them on to continue to deliver seamless and exemplary experiences for all our guests. We certainly look forward to welcoming you back again soon. Best wishes, Ko Van den Hil, General Manager

Responded May 28, 2019
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