Grand Millennium Kuala Lumpur Hotel
Grand Millennium Kuala Lumpur Hotel
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Deluxe - Bed Grand Millennium Kuala Lumpur Hotel
Deluxe - Bed
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Lobby Grand Millennium Kuala Lumpur Hotel
Lobby
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Lobby Grand Millennium Kuala Lumpur Hotel
Lobby
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Swimming pool [outdoor] Grand Millennium Kuala Lumpur Hotel
Swimming pool [outdoor]
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Location
Exceptional
9.4
See all 65 photos Grand Millennium Kuala Lumpur Hotel
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Removed from saved list
2017

Grand Millennium Kuala Lumpur Hotel

Stay in the heart of Kuala Lumpur
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Excellent
From 5400 reviewsSee what guests said
8.3
Recommended by 87% of guests
  • Airport transfer

  • 220 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
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Presidential Suite
Presidential Suite
...
  • City view
  • 150 m²/1615 ft²
  • 2 single beds and 1 king be...
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Club Room
Club Room
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed or 2 single beds
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Grand Deluxe
Grand Deluxe
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed or 2 single beds
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Club Plus Room
Club Plus Room
...
  • City view
  • 55 m²/592 ft²
  • 1 king bed
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Deluxe
Deluxe
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed or 2 single beds
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Executive Suite
Executive Suite
...
  • City view
  • 80 m²/861 ft²
  • 1 king bed
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Single Executive
Single Executive
...
  • 80 m²/861 ft²
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Twin Deluxe
Twin Deluxe
...
  • 40 m²/431 ft²
  • Shower
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Executive Suite With Breakfast
Executive Suite With Breakfast
...
  • Shower
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Double Club
Double Club
...
  • 40 m²/431 ft²
  • Shower
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More about Grand Millennium Kuala Lumpur Hotel

More about Grand Millennium Kuala Lumpur Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Grandmama's
50 mAsian, Halal, Malaysian
HUI LAU SHAN
50 mAsian, Cafe
Komugi Cafe
50 mAsian, Cafe, Japanese
Chinese cuisine
Chinese cuisine
Silk Road
220 mChinese
Vegetarian Corner
260 mChinese, Vegan
Yan's Restaurant
380 mChinese
Halal food
Halal food
Naab
60 mHalal, Mediterranean, Middle Eastern
Sahara Tent
170 mHalal, Lebanese, Middle Eastern
Bosphorus
180 mHalal, Middle Eastern, Turkish

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (5400)Booking.com Reviews (2609)
8.3
Excellent
Read reviews from:
Cleanliness8.2
Facilities8.1
Location9.4
Room comfort and quality8.3
Service8.1
Value for money7.8
Provided by verified guests of Agoda
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8.4
SHIRLEY from Hong Kong
Solo traveler
Deluxe
Stayed 4 nights in May 2018
Big room and good location ”
The washroom esp the bathtub need to be well cleaned and polished. I saw yellow stained and hair at the bathtub. The hotel should renovate the rooms section by section.
Reviewed May 23, 2018
6.8
Lawrence from Singapore
Business traveler
Deluxe
Stayed 1 night in May 2018
Travel Malayisa”
Rather disappointing that the room looks really run down despite the generous space.
Reviewed May 23, 2018
9.2
Leng from Singapore
Couple
Deluxe
Stayed 3 nights in May 2018
Fantasic Location”
Despite many times in KL, but this is the first time staying in Grand Millennium KL. The location is very accessible and this hotel is surrounded by shopping centres and food court. The famous Alor Food Street is also walking distance of about 7 mins. Will sure come back to this hotel when I visit KL again.
Reviewed May 22, 2018
Dear Leng, thank you for making us your preferred hotel during your recent trip to Kuala Lumpur. We are happy that your stay with us was an overall pleasant one and particularly enjoyed the strategic location of our hotel. Our location indeed provides convenience at your fingertips for guest like yourself and we are hope you had a great time exploring the city. My team and I look forward to be at your service again soon during your next trip to Kuala Lumpur. Kind regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
10.0
Salvador from Australia
Couple
Deluxe
Stayed 1 night in May 2018
Great Location and Service”
The staff are very friendly and courteous. The hotel is in a great location right next to Pavilion mall and across from Farenheit mall. There are many places to eat around the hotel. We stayed in a King bed room which was also very nice, clean and comfortable.
Reviewed May 21, 2018
Dear Salvador, thank you for taking the time to leave a review following your recent stay. We are delighted to hear that you had an overall pleasant experience and particularly loved our location, guestroom and hospitality extended by our hotel associates. We hope you had an enjoyable time exploring the city and we look forward to seeing you again, hopefully in the not too distant future. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
5.2
Susanne from Malaysia
Family with teens
Deluxe
Stayed 1 night in May 2018
Above average”
Spoil pen in my room, and they didn't even notice that.. Breakfast with less choices..
Reviewed May 19, 2018
Dear Susanne, thank you for making us your preferred hotel in the heart of Bukit Bintang. We are disappointed to learn about your less than satisfactory experience in our hotel and we sincerely apologise for any inconvenience caused. Your feedback will be shared with our team for immediate remedial action and we hope you thoroughly enjoyed other aspects of your stay. We look forward to welcome you back to the hotel again soon for an improved experience. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
7.2
M from Indonesia
Couple
Deluxe
Stayed 4 nights in May 2018
Very good”
The breakfast was very basic and repetitive and contained only chicken local preparations day in day out .
Reviewed May 18, 2018
Dear M, thank you for reviewing our hotel on Agoda following your stay. We are disheartened to learn about your unsatisfactory dining experience at The Mill Café and we truly regret the negative impression reflected on this occasion. Rest assure, your feedback will be shared with our Culinary Team for further improvement. My team and I hope your overall stay with us was a positive one and we look forward to welcome you back for an improved stay again soon. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
9.6
Nadiah from Singapore
Family with teens
Deluxe
Stayed 3 nights in May 2018
Fantastic Location and Service”
I stayed in Grand Millennium with my mum as part of her Mother's Day treat. Check in was a breeze, room service orders were sent promptly (bonus: portions were big too!) and the staffs were very helpful. I would definitely come back here again and would recommend this to anyone who would like to stay in the heart of Bukit Bintang as it is within walking distance to all the shopping malls.
Reviewed May 17, 2018
Dear Nadiah, it was truly a delight to read about your recommendation of our hotel and I am thrilled to learn that you enjoyed your stay with us. Thank you for choosing us as your preferred residence to celebrate Mother’s Day with your mum and I am glad that we were able to make it special for the two of you. Your kind words are much appreciated and we look forward to welcome you back for another exceptional experience soon. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
8.4
Abdul from Malaysia
Family with young children
Deluxe
Stayed 1 night in April 2018
Easy access”
We stayed here to shop around Bukit Bintang , everything was so near . Hotel stayed was fine
Reviewed May 17, 2018
9.2
PAULINE from Indonesia
Business traveler
Deluxe
Stayed 1 night in May 2018
Exceptional”
Rooms n furnitures need to be refurbished. Meals are good, location is awesome. The staff are very friendly. We did have a 2 full day meetings during my stay, and some of the doors at the ladies room were broken.
Reviewed May 16, 2018
Dear Pauline, thank you for sharing your feedback with us on Agoda. While we are glad that you had an overall pleasant experience, we are disheartened that we missed the mark in certain areas. Your feedback is important to us in our continuous efforts of improvement and rest assured, we will share this with the respective teams for immediate rectification. Thank you once again for sharing your observations with us and we look forward to welcome you back for a more enhanced experience the next time. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
9.6
S from Brunei Darussalam
Family with young children
Deluxe
Stayed 5 nights in May 2018
Its ab awesome place to live.Breakfast is great. Im thankful to Ms Naureen for brilliant supervison.”
During the breakfast staff's attitude is so helpful. Ms Naureen and Ms Anaa are working magnificiently during food times. Mr. Bala is also helpful. Room services are good and staff is helpful. Dont miss the gym pool and spa.
Reviewed May 16, 2018
Dear S, thank you for this lovely review following your recent visit. It is always a pleasure when our guests have a delightful and memorable experience with us. Our team takes great pride in delivering excellent service for all of our guests and I am happy to hear that this made your stay special. We truly value your kind recommendation and we will certainly pass your compliments to Noreen, Anna and Bala. All of us here look forward to having you stay with us again. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
9.6
Alias from Malaysia
Couple
Deluxe
Stayed 1 night in May 2018
Excellent”
My stay was excellent on everything except food.. The location next to pavillion kl made ease on anything Concourse was nice.. Pool with good view Unfortunately for foods,the main dishes went not so well with my tastebud..from nasi lemak,its sambal, fried mee...but the sides were excellent as croisant,pancakes,breads,desserts..
Reviewed May 16, 2018
Dear Alias, thank you for sharing a review from your recent stay at Grand Millennium Kuala Lumpur. While we are happy to discover that you enjoyed our convenient location which provides easy access to the city’s premier shopping destinations and nearby attractions, we are sorry to hear that we fell short of your expectations in terms of our culinary offerings. Your feedback is important to us as it helps us to focus on what is important to our guests. Rest assured, I will address this matter with our team for immediate improvements. We hope to have the opportunity to welcome you back again in the not too distant future. Kind regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
6.4
Azleen from Singapore
Couple
Club Room
Stayed 2 nights in April 2018
Fantastic Location Average Service”
The reception was slow. Even when contacted from the room, there was no answer or did not call back. 1 of the room was not ready till very late. Buffet breakfast was average. The location however was fantastic, just beside Pavillion and opposite Fahrenheit.
Reviewed May 15, 2018
Dear Azleen, thank you for sharing about your experience on Agoda. We truly appreciate your feedback and we are sorry to learn that the service and comfort of your stay was below par. I can assure you that every point of your comments have been noted and I will personally address this with the team to be used as an opportunity to continue to train and improve our practices as well as procedures. On a brighter note, we are pleased that you enjoyed our strategic location in the heart of Bukit Bintang and we hope you took the time to explore some of the attractions nearby. All of us here sincerely look forward to welcome you back for a more enhanced experience the next time. Best regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
10.0
Husein from Jordan
Couple
Club Plus Room
Stayed 1 night in May 2018
Exceptional location and nice staff very good hotel ”
No hotel can be more exceptional in Kuala Lumpur
Reviewed May 14, 2018
Dear Husein, thank you for sharing your feedback with us following your recent visit. We are extremely happy that we surpassed your expectations and we are glad that you had an enjoyable stay with us. My team and I look forward to welcome you back to the city for another memorable experience should your travels bring you back to Kuala Lumpur. Best regards, Peter D Gibbons, General Manager
Responded May 15, 2018
Grand Millennium Kuala Lumpur Hotel
6.8
Yang from Brunei Darussalam
Couple
Deluxe
Stayed 1 night in May 2018
Good”
Rooms need some maintenance
Reviewed May 12, 2018
Dear Yang, thank you for staying with us at Grand Millennium Kuala Lumpur. We appreciate your feedback regarding our guestroom and rest assured, we will share it with our Management Team for future planned developments. My team and I look forward to welcome you back to the city for another pleasant stay with us. Kind regards, Peter D Gibbons, General Manager
Responded May 14, 2018
Grand Millennium Kuala Lumpur Hotel
10.0
Chew from Malaysia
Couple
Deluxe
Stayed 1 night in May 2018
Very comfy and spacious ”
Love the location, high standard of services, very comfy n spacious room and lobby
Reviewed May 11, 2018
Dear Chew, we truly appreciate your review of our hotel, from our strategic location to friendly associates. Providing genuine care and ensuring all our guests have a seamless stay is one of our highest priorities and I am glad that this was evident during your visit. I will be sure to let the team know of the positive impact they made during your time with us and we look forward to your return soon for another memorable experience. Best wishes, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
8.0
Eio from Singapore
Couple
Deluxe
Stayed 3 nights in March 2018
Very good”
next to pavillon .... near to food n shopping. hotel looks dated though
Reviewed May 11, 2018
Dear Eio, thank you for your recent review of our hotel on Agoda. While it is pleasing to know that you enjoyed our strategic location in the heart of Bukit Bintang, we are sorry to have fallen short of your expectations in some areas. Your comments are important to us and rest assured, we will continually review opportunities to upgrade our facilities in order to meet our guests’ expectations. We hope to welcome you back to our hotel again soon for a more refreshed experience the next time. Kind regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
6.8
loh from Malaysia
Couple
Deluxe
Stayed 1 night in May 2018
Good location ”
Good location but I have a question regarding deposit when check in. I *remember I paid RM 300 for deposit, when the staff(Lady) pass me the reciept already staple on it. My fault which I didn’t check the reciept before I leave and when I check out (Next day) it *receipt show RM 200! Pls check the reciept if your paid cash for The Deposit .
Reviewed May 10, 2018
Dear Loh, thank you for choosing to stay at Grand Millennium Kuala Lumpur and for sharing your feedback with us on Agoda. We are most concerned to note about the alleged incident and we would like to assure you that we take such cases very seriously. After investigating this matter with both our Front Office and Security teams, we would like to inform that the findings were negative and that there was no mistake made or wrongdoing. Fortunately the Reception counters are all covered by CCTVs and it can be seen that your deposit paid was RM 200 which is the same amount as per your receipt. However if you wish, we would like to invite you come and view our CCTV footage at your convenience in order to set your mind at rest. Sincerely, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
5.6
Yuan from Australia
Couple
Deluxe
Stayed 3 nights in April 2018
phone”
I made 4 to 5 phone calls and were charged MYR$ 230.00. The calls were to hand phones .
Reviewed May 10, 2018
Dear Yuan, thank you for making us your preferred hotel in the heart of Kuala Lumpur. Kindly be informed that all external calls are chargeable and the rate charged are based on the duration and type of call. My team and I hope your overall stay with us was a pleasant one and we look forward to welcome you back for another pleasant stay. Best regards, Peter D Gibbons, General Manager.
Responded May 17, 2018
Grand Millennium Kuala Lumpur Hotel
8.4
Enny from Indonesia
Family with teens
Deluxe
Stayed 1 night in May 2018
Need maintainance”
Pros Location Cons Room is dark My toilet door is broken and can’t lock the door but luckily they manage to fix it. Remote no battery Lights in the toilet one is off.
Reviewed May 08, 2018
Dear Enny, thank you for taking the time to review our hotel following your recent visit. While we are happy that you enjoyed our strategic location in the heart of Bukit Bintang, we are disheartened that we fell short in other areas. Your feedback is important to us and will be addressed with our respective teams for remedial actions. We hope your stay with us was an overall positive one nevertheless and we look forward to welcome you back for a more enhanced experience the next time. Kind regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
6.8
Gwen from Malaysia
Family with young children
Deluxe
Stayed 1 night in May 2018
Good”
Disappointed with my recent stay with the Grand Millenium. Mainly due to my experience with the hospitality and staffs. Took them almost 2 hours to deliver the extra bed which I pre-confirmed with them via the phone before I arrive and at check-in. After check-in I have to follow-up with at least 5 different staffs frustratingly and finally after a final stern and exasperated call , we got our extra bed. Checking out was equally frustrating as we were billed wrongly and no proper explanation was given for their error. Poolside service were non existent as the staff were busy on utilising the gym facility instead. The valet attendant just left our car parked in the middle of the entrance , causing a bottleneck traffic while our luggages were being loaded into the vehicle. Room service food was poor quality. Overall, a truly disappointing experience.
Reviewed May 08, 2018
Dear Gwen, thank you for choosing to stay with us and we truly appreciate your constructive feedback. At Grand Millennium Kuala Lumpur, we pride ourselves in providing excellent and engaging experiences to all our guests and we are disheartened to learn that we fell short of your expectations on this occasion. Please know that this is not in line with our usual standards and rest assured, we will look into the matters raised for immediate improvements. My team and I hope to have another opportunity to welcome you back in the near future for a more seamless stay the next time. Kind regards, Peter D Gibbons, General Manager
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Grand Millennium Kuala Lumpur Hotel
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