Grand Millennium Kuala Lumpur Hotel
2018

Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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    Grand Millennium Kuala Lumpur Hotel Reviews

    8.3
    Excellent
    /10
    (7505 reviews)See what guests said
    8.4
    Excellent

    "Nice business hotel."

    Mark

    -

    December 27, 2018

    8.3
    Excellent cleanliness
    Recommended by 89% of guests

    Things you’ll love about Grand Millennium Kuala Lumpur Hotel

    Things you'll love

    • 210 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Pavilion Kuala Lumpur160 m
  • Aquaria KLCC600 m
  • Kuala Lumpur City Centre (KLCC)920 m
  • Suria KLCC1.02 km
  • Petronas Twin Towers1.12 km
  • Petaling Street1.61 km
  • Sri Maha Mariamman Temple1.82 km
  • Thean Hou Temple3.98 km
  • Mid Valley Mega Mall5.07 km
  • Batu Caves10.86 km
  • This property is in high demand!

    Booked 21 times since yesterday

    Value for money7.9
    Distance to city center1 km
    Location rating9.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.7 km

    Rooms available at Grand Millennium Kuala Lumpur Hotel

    8.3
    Excellent
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    • 2 single beds and 1 king b...
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    Club Plus Room
    Club Plus Room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Club Twin Room
    Club Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Grand Deluxe Twin Room - Free Upgrade to Club Twin Room
    Grand Deluxe Twin Room - Free Upgrade to Club Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Grand Deluxe Twin
    Grand Deluxe Twin
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Grand Millennium Kuala Lumpur Hotel?

    What people love about Grand Millennium Kuala Lumpur Hotel

    • 7.2
      Very good

      "Great location."

      Andrea

      |

      January 14, 2019

    • 5.2
      Review score

      "Very clean!"

      Chhay

      |

      January 14, 2019

    • 9.6
      Exceptional

      "Overall im satisfied with this hotel."

      Juni

      |

      January 7, 2019

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    More about Grand Millennium Kuala Lumpur Hotel

    More about Grand Millennium Kuala Lumpur Hotel

    8.8
    Excellent

    "The hotel location is superb."

    Noor A.

    |

    January 11, 2019

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Nice location , nice staff , comfortable room"

    Yao W.

    |

    January 7, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Fish & Co. (pavilion Kl)
    50 m American, Halal, Seafood
    Ship
    110 m American, Asian, European
    Jake's Charbroil Steaks
    130 m American, Barbecue, European
    Asian cuisine
    Asian cuisine
    Grandmama's
    50 m Asian, Halal, Malaysian
    HUI LAU SHAN
    50 m Asian, Cafe
    Komugi Cafe
    50 m Asian, Cafe, Japanese
    Chinese cuisine
    Chinese cuisine
    Silk Road
    220 m Chinese
    Vegetarian Corner
    260 m Chinese, Vegan
    Yan's Restaurant
    380 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Grand Millennium Kuala Lumpur Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7505)Booking.com Reviews (2531)
    8.3
    /
    10
    Cleanliness8.3
    Facilities8.1
    Location9.4
    Room comfort and quality8.3
    Service8.1
    Value for money7.9
    All languages
    All guests (7505)
    All room types

    Show reviews that mention 

    Showing 5374 verified guest comments
    12345
    8.4
    Excellent
    Gary from Malaysia
    Couple
    Deluxe
    Stayed 1 night in May 2019

    Excellent”

    I request for one king size bed, and I get two single bed room. I called to reception for my request again once I get in the room on the first day , and the customer service said will arrange counter to call me, but after a day I didn't receive any call. Disappointed.

    Reviewed May 12, 2019

    Dear Gary, thank you for sharing your valuable feedback as it is essential in our continuous efforts to improve our service and offerings. As we always endeavour to provide our guests with memorable experiences, we regret to hear that we did not achieve this with you and I sincerely apologise for the disappointment. Please be assured that trainings will be stepped up as a priority, and our teams will be briefed so that all our guests are well-taken care of throughout their stay with us. We hope to have the opportunity to welcome you back to prove our services to you. Kind regards, Ko Van den Hil, General Manager

    Responded May 16, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Tan from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in May 2019

    Location good but room was run down”

    shopping areas around the hotel but room cleanliness quite rundown

    Reviewed May 21, 2019

    Dear Tan, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to give us a full score rating. We are pleased to learn of your pleasant experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. Your feedback regarding our upkeep has been duly noted and we will be sure to review this with our Management team for further enhancements. All of us here look forward to welcome you back for another fantastic stay in the heart of Bukit Bintang soon. Kind regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.0
    Excellent
    Ju from Malaysia
    Solo traveler
    Deluxe
    Stayed 1 night in May 2019

    Recommended but noisy”

    The room was noisy during a weekend night. And piping sound was visible. Bed is too soft for people with backache.

    Reviewed May 21, 2019

    Dear Ju, thank you for your support and we sincerely apologise for the less than satisfactory stay you had with us recently. I am disappointed to hear that your experience was not all perfect and I do hope this did not mar your overall impression of our hotel. Please know that your feedback is important to us and rest assured we will address this areas with the respective Department Heads for immediate improvements. We hope to welcome you back sometime in the future for a more enhanced experience during your next visit. Best regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Mohammad from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in May 2019

    Good Hotel if you want to be in the middle of the town”

    Clean, good and normal hotel

    Reviewed May 21, 2019

    Dear Mohammad, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to rate us. We are pleased to learn of your pleasant experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another fantastic stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    9.6
    Exceptional
    Nur from Brunei Darussalam
    Couple
    Club Room
    Stayed 3 nights in April 2019

    Unfortunate event”

    My stay was all good until water stop working during my 2nd night from afternoon till the next day. Was utterly disappointed with how they did not plan the water consumption vs the water storage. Might find other hotels for my next stay. On other aspects, staff at the club lounge are still great, greeted me like a friend/family as I've always been staying there for my visits.

    Reviewed May 01, 2019

    Dear Nur, thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We always aim to deliver high levels of hospitality so we are concerned to hear that your experience was not what the vast majority of our guests normally enjoy as this is not a usual reflection of our service standard. Please know that we have addressed this matter with our team for immediate improvements and training measures have also been stepped up so as to ensure we have better control in the future. We hope to have the opportunity to welcome you back. Kind regards, Ko Van den Hil, General Manager

    Responded May 06, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Li from Malaysia
    Family with young children
    Grand Deluxe
    Stayed 4 nights in April 2019

    Very convenient, right next to Pavillion, and in the central of Bukit Bintang.”

    Very convenient as it is right next to Pavillian. However, the hotel can do with a bit of updating. It is clean, and bed is comfortable. The breakfast is ok. There are some minor issues, found hairs on clean towel and tv kept going off and need to be reset, which is not very convenient.

    Reviewed April 28, 2019

    Dear Li, thank you for choosing Grand Millennium Kuala Lumpur as your choice of accommodation. We are delighted to hear that you had an overall positive experience, however we are sorry that we missed the mark in some areas. Please know that your feedback is important to us in our continuous efforts of improvements and rest assured, we have addressed this matter with the respective department heads for quality improvement review. We hope to welcome you back on your next visit to Kuala Lumpur for a more enhanced experience. Kind regards, Ko Van den Hil, General Manager

    Responded April 29, 2019
    Grand Millennium Kuala Lumpur Hotel
    10.0
    Exceptional
    James from Brunei Darussalam
    Solo traveler
    Deluxe
    Stayed 1 night in April 2019

    Good hotel with nice staff”

    The hotel is perfectly situated in Bukit Bintang almost next door to the Pavilion Mall. The rooms are a high standard for a very reasonable price. The staff are great and very friendly. It is the hotel my company uses for business but, if I am in KL st my own expense I use it too.

    Reviewed April 24, 2019

    Dear James, it’s always pleasing when we exceed the expectations of our valued guests and thank you for your positive remarks on our service, strategic location, facilities and associates. We are thrilled that you had a wonderful stay at our hotel and we look forward to welcoming you back to Grand Millennium Kuala Lumpur again on your next visit. Best regards, Ko Van den Hil, General Manager

    Responded April 25, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.8
    Excellent
    corry from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in May 2019

    The room”

    I book 2 room..for 1 day.. @1137 ang 1142. Room 114 clean..but room 1137 smell not good.. the location near mrt st and pavilion mall..

    Reviewed May 20, 2019

    Dear corry, thank you for your support and we sincerely apologise for the less than satisfactory stay you had with us recently. I am disappointed to hear that your experience was not all perfect and I do hope this did not mar your overall impression of our hotel. Please know that your feedback is important to us and rest assured we will address this areas with the respective Department Heads for immediate improvements. We hope to welcome you back sometime in the future for a more enhanced experience during your next visit. Best regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.8
    Excellent
    Sua from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in May 2019

    Best”

    Best service & fast responsive

    Reviewed May 20, 2019

    Dear Sua warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to rate us. We are pleased to learn of your pleasant experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another fantastic stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    9.2
    Exceptional
    Denny from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 1 night in March 2019

    Hotel in the heart of KL”

    Best hotel in KL, beside big shopping mall, walking distance to the twin tower, located right in the center of the city. Very convenient , I would recommend everyone to stay here in KL

    Reviewed May 19, 2019

    Dear Denny, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to rate us. We are pleased to learn of your pleasant experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another fantastic stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    10.0
    Exceptional
    Victor from United States
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in May 2019

    Exceptional”

    Excellent location, within walking distance to Pavilion shopping mall, Petronas Towers and train station.

    Reviewed May 18, 2019

    Dear Victor, thank you for staying with us at Grand Millennium Kuala Lumpur and for taking the time to rate us. We are pleased to know that you had an overall fantastic experience and we hope to welcome you back for another rejuvenating stay with us soon. Kind regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    5.6
    Mark from Philippines
    Couple
    Deluxe
    Stayed 2 nights in May 2019

    Not so great”

    Cons: 1. The review was newly renovated but it seems like its not renovated. Smells old, looks old definitely Old 2. Water shower in any of their rooms. Its either scolding hot or cold. Theres no in between. (Tried approaching their front desk about the issue). Their response? -“Oh yeah?” 3. Their bath tubs seems like another lavatory. It’s filthly dirty. Its like when you jump to it you’ll get sick or get skin diseases out of it. 4. Expect heavy traffic everyday on this street Pros: 1. Very near to subways, malls, convenient stores, good breakfast, Food stalls.

    Reviewed May 12, 2019

    Dear Mark, thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and the experience of our valued guests. We are deeply sorry to learn of the various issues you encountered which culminated in an unsatisfactory stay. Please accept our sincere apologies for not being able to live up to your expectations. It is most certainly not the intended experience we hope for our guests or the impression we wish to leave. Rest assured that have shared your comments with our teams and that the corrective actions are being taken. As we would like to be able to restore your faith in our service, we do hope to have the pleasure to welcome you back to Grand Millennium Kuala Lumpur on your next visit to the city. Kind regards, Ko Van den Hil, General Manager

    Responded May 23, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.0
    Excellent
    Sherry from Singapore
    Group
    Club Room
    Stayed 2 nights in March 2019

    Club floor was excellent!”

    Truly enjoyed the benefits that came with the club floor. The drinks and food served during evening cocktails at the club lounge was good! Many choices of food available. However, it be great if there is a drinks menu so we would know what type of drinks are being served.

    Reviewed April 08, 2019

    Dear Sherry, our team is truly delighted to learn that you had a memorable stay with us at Grand Millennium Kuala Lumpur. It's always a joy to hear from our happy guests and it's even more rewarding to know that you strongly recommend us to the fellow travel community. Your feedback regarding a beverage menu at the Club Lounge has been duly noted and we will inform the respective department to have it prepared. We look forward to extending our warm hospitality in looking after you exceptionally again soon. Kind regards, Ko Van den Hil, General Manager

    Responded April 09, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Quek from Singapore
    Family with young children
    Grand Deluxe
    Stayed 1 night in March 2019

    Good location right in heart of KL, but albeit outdated deco”

    Excellent location within 100m to next door Pavillion Mall, fantastic for family with young kids n elderly. Secured multi story car parking with ample lots. Price wise not fantastic for the outdated deco, and if you have luggage to bring from carpark, it is a hassle to climb few steps of stairs up and down to hotel lobby. The toilet shower tap keep having issue to close tight, on off got water dripping..if you are light sleeper you will not sleep well. The water pressure and hot cold water mixture is erratic. Probably its time to renovate the whole hotel if they want to maintain such high price as compared to Westin and Marriot neighbours Staff service probably lack abit of training, but overall they are friendly.

    Reviewed March 21, 2019

    Dear Quek, thank you for taking your precious time to share your experience at Grand Millennium Kuala Lumpur. While we are happy to know that you enjoyed our strategic location, we are sorry to note that we fell short of your expectations in some areas. Please accept our most sincere apologies for the disappointing experience and please know that we truly value your feedback as it has given us an opportunity to identify and refine our services to ensure we perfect ourselves and continue to delight guests at every moment of their stay. All of us here, look forward to your return of a more enhanced stay the next time. Kind regards, Ko Van den Hil, General Manager

    Responded March 28, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Alam from Bangladesh
    Couple
    Deluxe
    Stayed 2 nights in March 2019

    Amazing location!! Excellent stay!”

    It’s my 10th time to KL. Always wanted to stay in this hotel for it’s location and charm. But the high price has refrained me from staying at. This time it was a jackpot!! I got the best price from Agoda and bonus cash redeem offer as well. So we made it this time. Apart from the location and hotel class the staff from the gate to the reception, concierge to room service - all were too good and professional. I will rate this hotel a 9.2 stars

    Reviewed March 19, 2019

    Dear Alam, thank you for choosing to stay at Grand Millennium Kuala Lumpur and for taking the time to give us a positive rating on Agoda. We are very happy to hear that your recent stay was an enjoyable one and the experience was enhanced by the comfort of our well-equipped hotel and the service extended by the team. It has been our pleasure having you in the hotel and we look forward to welcoming you back for several more memorable experiences. Kind regards, Ko Van den Hil, General Manager

    Responded March 19, 2019
    Grand Millennium Kuala Lumpur Hotel
    9.2
    Exceptional
    Ella from Indonesia
    Family with young children
    Deluxe
    Stayed 5 nights in March 2019

    Best location”

    The location was great, surrounded by many shopping mall and restaurants. Great value for money. The bathroom was a lil bit dirty, but that was only a minor problem. Will definitely staying at this hotel again if I got chance to visit Kuala Lumpur

    Reviewed March 15, 2019

    Dear Ella, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share your review with us. We are very pleased to know that you found our hotel to be up to your expectations, particularly our strategic location. We are sorry how ever for the let down in terms of the bathroom cleanliness. Please be assured that this has been communicated to our Housekeeping team, so as to ensure that room checking and cleaning process will be intensified. Please do come back to visit us, should your travels bring you back to the city. Kind regards, Ko Van den Hil, General Manager

    Responded March 16, 2019
    Grand Millennium Kuala Lumpur Hotel
    10.0
    Exceptional
    Helen from Myanmar
    Couple
    Club Room
    Stayed 5 nights in July 2018

    Exceptional”

    We stayed here last year and were extremely impressed with the service. A lady called Lily was fabulous and just so helpful. We would definitely go back again. The breakfasts were great and a fabulous happy hour with free drinks and nibbles. I would prefer not to eat here in the evening as so many great restaurants close by.

    Reviewed March 14, 2019

    Dear Helen, we really appreciate that you took the time to share the details of your recent visit at Grand Millennium Kuala Lumpur. Our team of expert hoteliers are constantly hard at work doing everything we can to deliver high quality experiences to each and every one of our valued guests. I assure you I will convey your kind compliments to the team, particularly Lily, as I believe this will encourage them to continue to strive for excellence in customer service. We look forward to your next visit and it was a pleasure to serve you. Kind regards, Ko Van den Hil, General Manager

    Responded March 15, 2019
    Grand Millennium Kuala Lumpur Hotel
    9.2
    Exceptional
    Albertus from Indonesia
    Couple
    Club Room
    Stayed 1 night in March 2019

    Excellent Services from Club Lounge Staff”

    I stayed at club room and got excellent services from the time I check in. Kudos to Razak, Hanim and Hafiza for their services in club lounge, definetely I will recommend my friends / relatives to stay at this hotel

    Reviewed March 12, 2019

    Dear Albertus, thank you for your review following your recent stay at Grand Millennium Kuala Lumpur. It is always great for us to receive such positive feedback from our guests. Your compliments will certainly spur us on to provide the very best for our guests. We look forward to welcoming you back to the hotel soon, hopefully in the not too distant future. Best wishes, Ko Van den Hil, General Manager

    Responded March 14, 2019
    Grand Millennium Kuala Lumpur Hotel
    10.0
    Exceptional
    Victoria from Singapore
    Couple
    Deluxe
    Stayed 1 night in March 2019

    Wide Breakfast Spread”

    We were impressed with the wide array of international breakfast! The cappuccino and Teh Tarik was exceptionally good. Location is fantastic, right on the middle of the shopping belt, with Pavilion Mall right next to it, amidst other malls, eateries, shops and restaurants. Will definitely return for the 3 rd time when I come back to KL!

    Reviewed March 11, 2019

    Dear Victoria, thank you for your review following your recent stay at Grand Millennium Kuala Lumpur. It is always great for us to receive such positive feedback from our guests. Your compliments will certainly spur us on to provide the very best for our guests. We look forward to welcoming you back to the hotel soon, hopefully in the not too distant future. Best wishes, Ko Van den Hil, General Manager

    Responded March 14, 2019
    Grand Millennium Kuala Lumpur Hotel
    8.4
    Excellent
    Sharon from Singapore
    Couple
    Deluxe
    Stayed 1 night in March 2019

    Excellent location with areas for improvement”

    Hotel is located in the heart of the city within walking distance and access to major malls. Check-in and check-out seems to be very slow, should review the process to speed up. There was a stain on my towel, pls review cleanliness. The hair dryer was not functioning, need maintenance.

    Reviewed March 05, 2019

    Dear Sharon, thank you for staying with us at Grand Millennium Kuala Lumpur. While we are glad that you enjoyed our strategic location in the heart of Bukit Bintang, we are disheartened that we fell short in some areas. Please accept my sincere apologies and please know that your feedback is of utmost important to us. Your observations have been shared with our respective teams in our efforts to immediately improve. We hope to have the chance to welcome you back for a more enhanced experience the next time. Best regards, Ko Van den Hil, General Manager

    Responded March 07, 2019
    Grand Millennium Kuala Lumpur Hotel
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    Grand Millennium Kuala Lumpur Hotel
    |Excellent 8.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Pavilion Kuala Lumpur
    • Bukit Bintang MRT Station is within 0.21 km