8.4
Excellent
20.4% this month
/10
(9,107 reviews)See what guests said
Housekeeping194
Shops138
Breakfast68
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Pavilion Kuala Lumpur 160 m
Aquaria KLCC 600 m
Kuala Lumpur City Centre (KLCC) 920 m
Suria KLCC 1.02 km
Petronas Twin Towers 1.12 km
Petaling Street 1.61 km
Sri Maha Mariamman Temple 1.82 km
Thean Hou Temple 3.98 km
Mid Valley Mega Mall 5.07 km
Batu Caves 10.86 km
Nearby landmarks
Blue Boy 80 m
Bintang Walk 90 m
Marvel Studios Ten Years of Heroes Malaysia 90 m
Fareinheit 88 Shopping Mall 90 m
Pavilion Crystal Fountain 110 m
Fahrenheit 88 Shopping Mall 110 m
Museum of Illusions 120 m
BookXcess 120 m
Selfie Museum KL 140 m
Zara 140 m
Grand Millennium Kuala Lumpur Hotel

"Introduced us places to visit & shop nearby & recommend great local street food to us."

HO N. - March 15, 2020

Deluxe  - Bed Grand Millennium Kuala Lumpur Hotel
Lobby Grand Millennium Kuala Lumpur Hotel
 Grand Millennium Kuala Lumpur Hotel
See all 37 photos
Removed from saved list
5-star Hotel
Free Wi-Fi
2018

Grand Millennium Kuala Lumpur Hotel

160 Jalan Bukit Bintang, Golden Triangle, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Attention

Don't miss out!

7 travelers are looking at this property right now | 3 travelers have booked today.

Property highlightsRead all 9,107 reviews
Exceptional reputation
Recommended by 91% of guests
Fantastic breakfast
83% positive mentions
Excellent cleanliness
8.3 rating for cleanliness
Excellent comfort
8.3 room quality and comfort

I especially enjoyed the pool area where I spent a lot of time - the poolside menu and service there were excellent also.

Leeanne | February 10, 2020

I stayed at the Grand Millennium on a 'staycation' break away after a busy week at work and was so happy with my choice.

Leeanne | February 10, 2020

The staff were all so friendly, the room was spacious, clean and bright, with a great view from the 18th floor.

Leeanne | February 10, 2020

Great location, friendly & helpful staff , room is spacious , clean , well maintained .

Nurul H. | February 22, 2020

Front desk staff Kenneth provides lots of useful information in warm welcoming manner.

HO N. | March 15, 2020

Our room is spacious and clean, the bed also very comfortable and we had a good sleep.

fatin | March 18, 2020

  • 160 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Distance to city center1 km
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km

Rooms available at Grand Millennium Kuala Lumpur Hotel

8.3
Excellent
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • Room size: 150 m²/1615 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe
Deluxe
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room - Free Upgrade to Club Twin Room
Grand Deluxe Twin Room - Free Upgrade to Club Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Club Room
Club Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Connecting Room
Deluxe Connecting Room
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Grand Deluxe Double Room - Free Upgrade to Club Double Room
Grand Deluxe Double Room - Free Upgrade to Club Double Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Grand Deluxe Family Room
Grand Deluxe Family Room
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Kind Bed Room
Kind Bed Room
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
King/Twin bed
King/Twin bed
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does Grand Millennium Kuala Lumpur Hotel offer hand sanitizer?

Hand sanitizer is available at Grand Millennium Kuala Lumpur Hotel.

How frequently are common areas disinfected at Grand Millennium Kuala Lumpur Hotel?

Common areas of Grand Millennium Kuala Lumpur Hotel are disinfected daily.

Does Grand Millennium Kuala Lumpur Hotel accept food delivery services other than room service?

Third party food delivery to rooms is available at Grand Millennium Kuala Lumpur Hotel.

Does Grand Millennium Kuala Lumpur Hotel check the temperature of people entering the premises?

Grand Millennium Kuala Lumpur Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

Is there a doctor or nurse on call for the property?

A doctor or nurse is available on call for Grand Millennium Kuala Lumpur Hotel.

What time is check-in and check-out at Grand Millennium Kuala Lumpur Hotel?

Check-in at Grand Millennium Kuala Lumpur Hotel starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Grand Millennium Kuala Lumpur Hotel to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Grand Millennium Kuala Lumpur Hotel?

Getting to Grand Millennium Kuala Lumpur Hotel from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 360 MYR. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Grand Millennium Kuala Lumpur Hotel, a car park is available onsite for use and is free of charge. Convenient parking options including self-parking and valet parking are also offered at the property. You can travel around in Kuala Lumpur easily with taxi service provided by the property.

Is breakfast offered at Grand Millennium Kuala Lumpur Hotel?

Buffet breakfast is offered at Grand Millennium Kuala Lumpur Hotel from 6:00 AM to 11:00 AM.

What are my dining options at Grand Millennium Kuala Lumpur Hotel?

Grand Millennium Kuala Lumpur Hotel has many in-house restaurants for hungry guests to dine-in. Bistro 160, Lai Ching Yuen and The Mill Cafe offer an extensive range of cuisines including Indian, Japanese, Chinese, Western, Middle Eastern, Asian, international and seafood. You can also choose from a delicious array of menu choices including buffet, " la carte and set menu options.
Don't miss a chance to treat your taste buds to ombak-style bamboo fish fillet with soy sauce and braised abalone, must-try dishes highly recommended by the property.

Can special events be hosted at Grand Millennium Kuala Lumpur Hotel?

Special events such as weddings may be hosted at Grand Millennium Kuala Lumpur Hotel. The property has indoor venues that can hold up to 400 people. In-house planning, in-house catering and floral services are offered to help your event go smoothly.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Grand Millennium Kuala Lumpur Hotel?

On-site venues and convenient event services make Grand Millennium Kuala Lumpur Hotel an ideal choice for hosting events such as meetings and conferences. The business venues at Grand Millennium Kuala Lumpur Hotel can hold up to 150 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Grand Millennium Kuala Lumpur Hotel.
Interested in hosting a business event? Let Grand Millennium Kuala Lumpur Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Grand Millennium Kuala Lumpur Hotel?

Designated smoking areas are provided at Grand Millennium Kuala Lumpur Hotel for guests who smoke.

Show more questions
See map
Explore the neighborhood

What people love about Grand Millennium Kuala Lumpur Hotel

  • 10.0
    Exceptional
    Location

    "Nice locations, food,~~ and kindly staff ^^ Everything is wonderful~~"

    jae H.

    |

    February 24, 2020

  • 6.0
    Review score
    Cleanliness

    "Great location, clean hotel, comfortable and nice staff"

    LIM

    |

    February 4, 2020

  • 8.0
    Very good
    Location

    "Easy to access major shopping centers and restaurants"

    Angela

    |

    March 17, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.4/10
Room comfort score
8.3/10
Review score - United States
8.5/10
Room size
69 sqm.
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.4
Excellent
9,107 reviews
Cleanliness
8.3
Facilities
8.1
Location
9.4
Read all reviews >
What travelers say they love:
Strategic location, spacious and comfortable room, staff ver...
PATRICIA from Malaysia
Group
More about Grand Millennium Kuala Lumpur Hotel

More about Grand Millennium Kuala Lumpur Hotel

Boasting one of the most luxurious city center locations in Kuala Lumpur, this renowned 5-star hotel stands out with elegance and first-class hospitality. Grand Millennium Kuala Lumpur Hotel is enviably located along Bintang Walk and only a brisk walking distance from shopping, entertainment, and the central business district. The hotel's heavenly guestrooms and suites are designed to provide utmost relaxation for leisure guests as well as corporate travelers. Each spacious unit is outfitted with floor-to-ceiling windows that provide sweeping views of the city skyline, while the Wi-Fi will keep guests connected. Around the hotel, guests will discover four vibrant restaurants and bars with cuisine choices ranging from authentic Cantonese cuisine and a scrumptious buffet bar to tapas dishes and delicious sandwiches. The Spa and Fitness Center, Executive Club, and the 15,000sqft of function space, with the dedicated service of an Events Team, are just a few examples of other onsite facilities at the Grand Millennium to show that all guests’ needs will be taken care of. When visiting Kuala Lumpur, Grand Millennium Kuala Lumpur Hotel is an excellent choice.

Show less

Most talked about facilities

Breakfast
419 mentions
Housekeeping
343 mentions
Food & Dining
173 mentions
Internet
128 mentions

What they offer

10.0
Exceptional

"Overall I'm satisfied & will definitely come again next time..."

Nurul H.

|

February 22, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Vegetarian

Restaurants on site

Bistro 160
Cuisine:International
Hanaya
Cuisine:Japanese
Lai Ching Yuen
Cuisine:Chinese
The Mill
Cuisine:Asian, Indonesian, International

Nearby restaurants

American cuisine
American cuisine
Fish & Co. (pavilion Kl)
50 m American, Halal, Seafood
Ship
110 m American, Asian, European
Jake's Charbroil Steaks
130 m American, Barbecue, European
Asian cuisine
Asian cuisine
Komugi Cafe
50 m Asian, Cafe, Japanese
HUI LAU SHAN
50 m Asian, Cafe
Grandmama's
50 m Asian, Halal, Malaysian
Chinese cuisine
Chinese cuisine
Silk Road
220 m Chinese
Vegetarian Corner
260 m Chinese, Vegan
Yan's Restaurant
380 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Grand Millennium Kuala Lumpur Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (9107)Booking.com Reviews (2830)
8.4
/
10
Cleanliness8.3
Facilities8.1
Location9.4
Room comfort and quality8.3
Service8.2
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (1967)
8-9 Excellent (1467)
7-8 Very Good (1415)
6-7 Good (513)
<6 Below Expectation (553)
Time of the year
Mar - May (1421)
Jun - Aug (1470)
Sep - Nov (1456)
Dec - Feb (1568)
Don't miss out!Popular destination! Properties in Kuala Lumpur are being booked every minute!
All guests (9107)
All room types
All languages

Show reviews that mention 

Showing 5915 verified guest comments
12345
9.2
Exceptional
yasinta from Indonesia
Family with young children
Deluxe
Stayed 2 nights in June 2019

A nice Presidential Suite”

I was booked 2 deluxe room and I asked for connecting room. But it wasn't available, so they upgraded the room to a lovely Presidential Suite. It was a big suite, with 2 bedroom with 2 bathroom, living room, dining area, pantry, working area and toilet. The hotel is also very convenient, it just next to Pavilion and if you're looking for local eats, just go to Alor. It's a really happening place at night.

Reviewed July 24, 2019

Dear Yasinta, warm greetings from Grand Millennium Kuala Lumpur and thank you for choosing to stay with us during your recent trip to the city. We are glad your stay with us was a fantastic one and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Responded July 25, 2019
Grand Millennium Kuala Lumpur Hotel
9.2
Exceptional
Mirusin from Brunei Darussalam
Couple
Deluxe
Stayed 2 nights in July 2019

Exceptional”

At first they wanna put me under smoking areas as what i requested supposed to be non smoking room... and they provide me with two single bed instead of queen size... , hopefully it won't happen again for the near future... Thanks you

Reviewed July 17, 2019

Dear Mlruslin, thank you for staying at Grand Millennium Kuala Lumpur recently. I am sorry to hear that your experience was not all perfect and I apologise that we missed the mark on this occasion. Your feedback is important to us as this will be our source in improving the service we provide to our valuable guests like you. Rest assured, we will look into this matter to ensure similar issues do not recur in the future. Once again, we apologise for the inconveniences caused and hope to have the opportunity of welcoming you back soon. Best regards, Ko Van den Hil, General Manager

Responded July 18, 2019
Grand Millennium Kuala Lumpur Hotel
8.8
Excellent
Lee from Malaysia
Family with teens
Deluxe
Stayed 1 night in July 2019

Excellent”

typical old style of 5 star hotel, but the location was excellent, so many tourist stay in this hotel and is so happening, room is spacious but the fridge inside the room is not working, and someone vomit inside the lift,omg....

Reviewed July 17, 2019

Dear Lee, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share this review with us. We are pleased to learn of your experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. Rest assured your comments regarding the fridge will be addressed with our Maintenance team. We truly appreciate your feedback as it is important to us in our continuous efforts of improvements. All of us look forward to welcome you back again soon. Best regards, Ko Van den Hil, General Manager

Responded July 18, 2019
Grand Millennium Kuala Lumpur Hotel
3.6
Julia from Singapore
Couple
Deluxe
Stayed 1 night in July 2019

Regret booking this hotel ”

I really disappointed booking this hotel first we reached there is 8 pm already should the room is ready for check in already but the receptionist give use old room not even same like the picture And check in so slow in front of me only 2 guest we need to wait 30 min for check in Some more they give us room not like our request I request non smoking and king size bed They give me two bed and smoking and very old room I really in bad mood because this thing I will definitely not booking this hotel again .

Reviewed July 20, 2019

Dear Julia, warm greetings and thank you for taking the time to share this review. I am sorry to hear of the poor experience you encountered at check-in and I have personally addressed your feedback with the respective Department Heads for further enhancement. Regretfully this isolated case is not a reflection of our usual standards and we hope to have another opportunity to welcome you back for another stay to restore your confidence in Grand Millennium Kuala Lumpur. Once again, please accept our apologies for the inconvenience caused. Best regards, Ko Van den Hil, General Manager

Responded July 22, 2019
Grand Millennium Kuala Lumpur Hotel
8.8
Excellent
Swandi from Indonesia
Family with teens
Deluxe
Stayed 1 night in June 2019

Perfect location for shoping”

The hotel is luxury in the lobby but a little bit old design for room. Only 2 minutes walk to reach pavilion mal and lot10. Outside the hotel there are 711, many food stall. Very recommend for shopping. I booked for twin bed but i got double bed.. the hotel is full so they couldnt change the room but they give us extra bed instead. Will come again next time

Reviewed July 06, 2019

Dear Swandi, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Responded July 10, 2019
Grand Millennium Kuala Lumpur Hotel
6.8
Good
Mustafa from Singapore
Family with young children
Deluxe
Stayed 2 nights in July 2019

Superb location but...”

The hotel is perfectly located in the heart of the shopping, entertainment and food district. However... checking in took nearly an hour! We booked multiple rooms. They weren't able to accommodate all of us on the same floor, which is fine. Suggested that we upgrade to club rooms, which we did, and paid for. Rooms were okay, slightly dated, with lighting that was not great but most importantly were clean. Some of our rooms had shower that fluctuated hot and cold water - one didn't even have hot water. The electrical sockets were old and a hazard for small children. Breakfast was tasty, good spread. What upset us the most was when we made inquiries regarding their breakfast policy and club lounge policy (no kids allowed). It's okay to deny our requests but the staff was rude and unfriendly and was absolutely uncompromising. Just bitterly disappointed by such treatment at such a reputable hotel.

Reviewed July 25, 2019

Dear Mustafa, thank you for taking the time to share your feedback with us. We sincerely apologise for the poor experience you had encountered and the inconvenience caused during your recent stay. Please be rest assured that we have looked into the feedback with the respective Department Heads for further continuous improvement. Regreffully this incident is not a reflection of our usual standards and we hope to have an opportunity to welcome you back for another stay to restore your contidence in Grand Millennium Kuala Lumpur. Best regards, Ko Van den Hil General Manager

Responded July 26, 2019
Grand Millennium Kuala Lumpur Hotel
9.2
Exceptional
Gaddafi from Singapore
Couple
DOUBLE DELUXE - BED AND BREAKFAST
Stayed 3 nights in March 2019

Location excellent”

Very nice beside pavilion

Reviewed July 22, 2019

Dear Gaddafi, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review regarding your stay with us. Our hotel is indeed ideally situated in the heart of Bukit Bintang, within walking distance to luxury shopping and entertainment venues. We hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay soon. Best regards, Ko Van den Hil, General Manager

Responded July 24, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Megat from Malaysia
Family with young children
Deluxe
Stayed 2 nights in June 2019

Exceptional”

look at the location,of course this is great hotel, just need to be patient when driving yourself here,trffic jem anywhere

Reviewed July 22, 2019

Dear Megat, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review with us. We are pleased to learn of your excellent experience during your recent stay and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Responded July 22, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
Matthew from Australia
Family with teens
Club Room
Stayed 2 nights in July 2019

Room with Club was excellent”

Didnt know what the club was when we booked it as had a bigger discount it was not that much more than normal room. It was excellent included was evening food with drink, 3 items were washed every day and during the day you could enter and have cake and coffee. You could have breakfast there that was a bonus as the main breakfast restaurant was very noisy and busy with many hundreds of people. Location was great in the centre next to the shops and can walk almost undercover to the Petronus Towers. Had a lovely time. Staff very nice as well.

Reviewed July 16, 2019

Dear Matthew, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your recent stay with us. We are pleased to learn of your excellent experience and it is most encouraging to hear that we have exceeded your expectations in all aspects of our hotel facilities and service delivery. I look forward to sharing your feedback with the team as I am sure they will be delighted to know that their efforts have been duly recognised. Meanwhile, we look forward to welcoming you again on your next visit to Kuala Lumpur. Best regards, Ko Van den Hil, General Manager

Responded July 17, 2019
Grand Millennium Kuala Lumpur Hotel
8.0
Excellent
Felicia from Indonesia
Family with young children
Stayed 1 night in July 2019

Choose non smoking room only”

Dont choose smoking room.. i booked 2 rooms for non smoking room.. but suddenly my father want smoking room.. so i got rooms on 7th floor (721 and 723).. the rooms smell so bad, especially room 721, and the bathroom really2 smell so bad (i think from the drain), and also got problem with the flush.. for room 723 is better, but the aircond so cold (cant switch off or low/high the temperature).. This is not my 1st time to stay at GM and always got nice and great room(for non smoking room), because of that i choose to stay there.. My father feel so dissapointed with the room conditions and said dont wanna go back.. but for me.. its ok as long we dont choose smoking room (think twice) :D For the service, its good enough, thank you for gave me late check out :) Sorry and thank you GM Hotel :)

Reviewed July 15, 2019

Dear Felicia, thank you for your continuous support and we truly appreciate your genuine feedback. Sorry to hear that our smoking rooms were not up to your father's expectations and we apologise for the let down, and other short falls you experience on this occasion. Rest assured, your observations have been conveyed to the Management team for further enhancements. We look forward to welcome you back again for a more seamless stay during your next visit. Kind regards, Ko Van den Hil, General Manager

Responded July 16, 2019
Grand Millennium Kuala Lumpur Hotel
4.8
Chamroon from Thailand
Business traveler
Deluxe
Stayed 7 nights in July 2019

Good location but poor service”

Located in city center, shopping area, easy access to public transportation and restaurants. Hotel staff tried to force me to upgrade the room to executive suite or to get smoking room and said the deluxe room which I had paid already was not available! Key card was always not working many times a day and everyday. Receptionist did not provide information. Breakfast was of limited choice and same menu was offered everyday for 7 days, no food for the allergies. Coffee machine was broken almost everyday. In the room, there was no minibar, telephone was out of order.

Reviewed July 22, 2019

Dear Chamroon, warm greetings and thank you for taking the time to share your review. I agree that our hotel has a splendid location in the heart of Bukit Bintang where there are plenty of shopping, dining and entertainment options. I am sorry however that we fell short of your expectations in some areas. Please know that your feedback is important to us in our continuous efforts to improve. Rest assured your comments will be looked into with our Management team as a reference for future enhancements. We hope to have another opportunity to welcome you back soon. Best regards, Ko Van den Hil, General Manager

Responded July 22, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
ELSIE from Singapore
Group
Deluxe
Stayed 2 nights in May 2019

Amazing Service”

We were deliberating between GM and another nearby hotel and decided to give GM a chance to please. We were allocated a large corner room, which fitted the extra bed comfortably next to the window. The beds were comfortable, good-sized bathroom with tub and shower. The gym is amazingly spacious and well equipped. The location is PERFECT!

Reviewed May 27, 2019

Dear ELSIE, thank you for taking the time to share this lovely review with us. We are extremely delighted that you were pleased with your recent stay at Grand Millennium Kuala Lumpur and we appreciate your compliments about our room, bedding, bathroom, gym as well as strategic location. Your kind feedback has been shared with the team and we believe this will spur them on to continue to deliver seamless and exemplary experiences for all our guests. We certainly look forward to welcoming you back again soon. Best wishes, Ko Van den Hil, General Manager

Responded May 28, 2019
Grand Millennium Kuala Lumpur Hotel
8.4
Excellent
Gary from Malaysia
Couple
Deluxe
Stayed 1 night in May 2019

Excellent”

I request for one king size bed, and I get two single bed room. I called to reception for my request again once I get in the room on the first day , and the customer service said will arrange counter to call me, but after a day I didn't receive any call. Disappointed.

Reviewed May 12, 2019

Dear Gary, thank you for sharing your valuable feedback as it is essential in our continuous efforts to improve our service and offerings. As we always endeavour to provide our guests with memorable experiences, we regret to hear that we did not achieve this with you and I sincerely apologise for the disappointment. Please be assured that trainings will be stepped up as a priority, and our teams will be briefed so that all our guests are well-taken care of throughout their stay with us. We hope to have the opportunity to welcome you back to prove our services to you. Kind regards, Ko Van den Hil, General Manager

Responded May 16, 2019
Grand Millennium Kuala Lumpur Hotel
8.4
Excellent
Li from Malaysia
Family with young children
Stayed 4 nights in April 2019

Very convenient, right next to Pavillion, and in the central of Bukit Bintang.”

Very convenient as it is right next to Pavillian. However, the hotel can do with a bit of updating. It is clean, and bed is comfortable. The breakfast is ok. There are some minor issues, found hairs on clean towel and tv kept going off and need to be reset, which is not very convenient.

Reviewed April 28, 2019

Dear Li, thank you for choosing Grand Millennium Kuala Lumpur as your choice of accommodation. We are delighted to hear that you had an overall positive experience, however we are sorry that we missed the mark in some areas. Please know that your feedback is important to us in our continuous efforts of improvements and rest assured, we have addressed this matter with the respective department heads for quality improvement review. We hope to welcome you back on your next visit to Kuala Lumpur for a more enhanced experience. Kind regards, Ko Van den Hil, General Manager

Responded April 29, 2019
Grand Millennium Kuala Lumpur Hotel
8.0
Excellent
ILYANI from Brunei Darussalam
Family with young children
Deluxe
Stayed 3 nights in April 2019

Great location”

My second time staying here; love the fact that it is conveniently located next to Pavilion and few other shopping complexes, the rooms were spacious and the staffs were friendly. However, this time, the bath tub and electric kettle was not clean to use. Other than that, I've had a pleasant stay at Grand Millennium.

Reviewed April 28, 2019

Dear ILYANI, thank you for choosing Grand Millennium Kuala Lumpur as your choice of accommodation. We are delighted to hear that you had an overall positive experience, however we are sorry that we missed the mark in some areas. Please know that your feedback is important to us in our continuous efforts of improvements and rest assured, we have addressed this matter with the respective department heads for quality improvement review. We hope to welcome you back on your next visit to Kuala Lumpur for a more enhanced experience. Kind regards, Ko Van den Hil, General Manager

Responded April 29, 2019
Grand Millennium Kuala Lumpur Hotel
8.4
Excellent
Rudi from Indonesia
Couple
Deluxe
Stayed 2 nights in July 2019

Hotel with best location in KLCC”

This hotel location is exactly in the centre of tourist attraction, you can reach almost all places in KLCC by foot ... for families, with children or couples ... big resto or cheap foods all nearby ... branded things or cheap stuffs ... hang out places ... petronas towers and old KL tower ... so I really have to admit it as one of the best located hotel in town. Helpful staffs and other facilities make it better to stay.

Reviewed July 09, 2019

Dear Rudi, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit and we hope you were able to explore some of the top attractions within the vicinity. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Responded July 10, 2019
Grand Millennium Kuala Lumpur Hotel
6.4
Good
Chi from Singapore
Business traveler
Deluxe Room - Upgrade Promotion to Grand Deluxe Room
Stayed 2 nights in June 2019

Good”

The staff are helpful, however the hotel room check-in process is very slow, and it takes more than 20 mins before assign the room. Water shower is difficult to manage on the hotel water, and have to tune carefully before too hot or too cold. Breakfast, can be room for improvement.

Reviewed July 01, 2019

Dear Chi, warm greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are sorry to hear that your experience was not all perfect and we sincerely apologise for the let down. Your feedback regarding the areas of improvements have been duly noted and will be looked into with the respective Department Heads. All of us here look forward to welcome you back for another memorable stay in the heart of Bukit Bintang soon. Best regards, Ko Van den Hil, General Manager

Responded July 01, 2019
Grand Millennium Kuala Lumpur Hotel
8.0
Excellent
Wan from Malaysia
Couple
Stayed 2 nights in April 2019

Great Location”

Room deluxe was not ready even at 6pm and had to wait 45 mins for them to decide to give me the upgrade. Upgraded to the higher floor club room but with no club privileges so in effect just the same room I booked but wasted 45mins. If you don’t have the booked room available just upgrade automatically. The steam room was not working properly and the sauna was out of order. The health club facilities looking rather shabby.

Reviewed April 25, 2019

Dear Wan, thank you for your review. We appreciate you taking the time to share your recent experience at Grand Millennium Kuala Lumpur with us as your valuable feedback is essential in our continuous efforts to improve our service. We are sorry that your stay was not all perfect and that we fell short of your expectations. We will be sure to address this with the relevant teams to ensure improvement measures are put in place immediately. We hope to welcome you back in the not too distant future for a more seamless stay. Kind regards, Ko Van den Hil, General Manager

Responded April 25, 2019
Grand Millennium Kuala Lumpur Hotel
10.0
Exceptional
James from Brunei Darussalam
Solo traveler
Deluxe
Stayed 1 night in April 2019

Good hotel with nice staff”

The hotel is perfectly situated in Bukit Bintang almost next door to the Pavilion Mall. The rooms are a high standard for a very reasonable price. The staff are great and very friendly. It is the hotel my company uses for business but, if I am in KL st my own expense I use it too.

Reviewed April 24, 2019

Dear James, it’s always pleasing when we exceed the expectations of our valued guests and thank you for your positive remarks on our service, strategic location, facilities and associates. We are thrilled that you had a wonderful stay at our hotel and we look forward to welcoming you back to Grand Millennium Kuala Lumpur again on your next visit. Best regards, Ko Van den Hil, General Manager

Responded April 25, 2019
Grand Millennium Kuala Lumpur Hotel
8.0
Excellent
Sherry from Singapore
Group
Club Room
Stayed 2 nights in March 2019

Club floor was excellent!”

Truly enjoyed the benefits that came with the club floor. The drinks and food served during evening cocktails at the club lounge was good! Many choices of food available. However, it be great if there is a drinks menu so we would know what type of drinks are being served.

Reviewed April 08, 2019

Dear Sherry, our team is truly delighted to learn that you had a memorable stay with us at Grand Millennium Kuala Lumpur. It's always a joy to hear from our happy guests and it's even more rewarding to know that you strongly recommend us to the fellow travel community. Your feedback regarding a beverage menu at the Club Lounge has been duly noted and we will inform the respective department to have it prepared. We look forward to extending our warm hospitality in looking after you exceptionally again soon. Kind regards, Ko Van den Hil, General Manager

Responded April 09, 2019
Grand Millennium Kuala Lumpur Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Grand Millennium Kuala Lumpur Hotel
|Excellent 8.4
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Pavilion Kuala Lumpur
  • SBK15 Muzium Negara is within 0.15 km
null