Good hotel (this fissures was not perfect)”

Good hotel, have been there several times. Pros - big club rooms, nice view, nice pool with kids pool, gym,good breakfast & best of all - pillow of your choice for free. Good location - walkable distance to metro & other malls, food etc. This particular visit was not perfect : room was on 4th floor which was being renovated - access through one lift only - no card control for floor access - enter forth floor - greeted with corridor without enough light , full of dust and many workers and equipments. Very bad renovation smell and dust - door to work in progress area is left open. Not suit five star status for this !!! Very bad!!

Very good hotel for traveling & business trip”

This hotel is located on the edge of rich town and have a Carrefour market beside. It is very close to a Japanese apartment, so you can find many Japanese restaurants. Because of Highway & Subway station, You can easily go to the downtown of Shanghai.

Amazing hotel in an amazing location”

i loved the stay at the hotel. the hotel was very fancy and classy, and so were the staffs. i was very surprised with the staff especially when they came in my room at 2am to set up dvd player system. the location is also spectacular, the fact that everything you need i only a 3 minute walk. not even. i would definitely love to come back to this hotel again.

Great Location and reasonable sized”

a true business hotel. the work area is wide spread. it is conveniently located near the subway (5-10 mins walk) and carrefour is located in the next building. front desk is effectively bilingual so communication is a breeze. will certainly stay there again... however, most hotels in shanghai provide complimentary wifi. this hotel does not, and the connection is extremely slow.

Business Hotel”

Hotel room was pleasantly clean and room size was good. The hotel is right in the heart of Shanghai's business district and has great dinning options for business lunch and dinners. The staff were always pleasant and helpful when approached. Will consider coming back again next time if the rates are good.

Good hotel but not so good location”

i like the room, big and good facility, but i thing for location not to good, dont has any activity for hotel neigbour(no mini shop, food, etc). i had one occurance i thing this is so funny and it happend along life i stay at 5 star hotel, when i go to breakfast one of staff tell me i cant go inside because i use hotel slipper...i said... haaaa!!! its so funny, and argue for few minute, and she allow me to go inside.....its so funny, bad experience. cons - some of staff not speak well in english, location not to good

New and clean and comfortable ”

Didn’t expect it to be this good. Good value for money.

Location is good.”

Just beside a big supermarket, it is very convenience. The problems are temperature of water and air-con. They must do better on these points.

excellent locstion for Business traveller into changning area and xujia area.”

Good facilities however hotel forget to conduct house keeping for one of my room. really leave bad reputation for an International hotel chain compared to local 5 Star hotelier. need big mind shift change to improve it, othewrwise guest have pentity choices available to choose from within more centralised located hotel.

High end hotel that suited the price but...”

Didn't use the hotel that much this stay. Room was spacious and clean and the room service meals were delicious and a wide variety. However, the staff English was sometimes not great and the shower took several minutes of fiddling to get the right temperature, which isn't something I would expect from a 4 star hotel. However, those were minor problems. Location was good.

Great location”

Hotel is in a centralized area which is helpful for my short distance to all the meetings. Grocery store just nearby. Booked a club room,however room was not as big as i expected. Overall experience was good.

A nice Hotel, where there are room for improvment on staff and facility side”

The lounge has been moved from 13th floor to 3rd floor - no problem, but the lounge facilities are simply not good enough for a Hotel with this standard. Staff in the lounge could not speak English Staff not very helpful

Comfortable and well designed throughout”

i was impressed from the beginning with this hotel, very open and pleasant lobby and staff speaking very good english with understanding of my needs ensured a no-fuss check-in the room (a delux) was very well layed out with sofa and soft chair area and business desk by the window and very well sized bed breakfast choices were very varied with western and many asian styles available. personally i would have liked a few additional hot western breakfast items but what was there, supplemented with the other dishes available, was more than sufficient i had opportunity to use the pool which was placed in a very nice, restful atrium and passed through a well-equipped gymnasium to get there. this is definitely top of my list of hotels to stay in when visiting shanghai again. especially convenient for the intex exhibition centre and the shanghai mart exhibition areas as well as just round the corner from the gubei lu "foreigner shopping area and food courts"

Quality hotel with good access to SH Hongqiao”

i stayed at the hotel three times over the past week. i chose the hotel because i prefer to fly and take the train in and out of shanghai hongqiao. even during heavy traffic hour, you can get to shanghai hongqiao within 20 minutes. the hotel is located right next door to carrefour (french equivalent of wal-mart) that opens early and closes late. so if you need to buy any supply, it's within a 5-minute walk. the buffets are good, with many choices and decent cooking, albeit the price is a bit high. the rooms are reasonably spacious and very clean. the hotel comes with a nice gym to help you burn those calories off. i would continue to use this hotel for my shanghai visits.

nice hotel”

great hotel. fantastic room. nice breakfast, but what do you expect from a 5* hotel. maybe a little bit out of the way if you want to go to people square/nanjing road, but some good western bars very close

Luxury hotel”

this is a beautiful hotel offering 5* facilities. the staff go out of their way to be as helpful and pleasant as possible. the rooms are extremely comfortable - supersized beds with the softest bed coverings you can imagine - luxury bathroom with generous supply of toiletries etc. overall the hotel offers luxury accommodation.

Dusty and Noisey”

This was not my first stay at this hotel. I stayed here last year also and it was just fine. They have improvement works going on which granted we were forewarned about. But the scale of those works is not clear until you get there, it's extremely noisy and dust every where. The first room I was allocated in was dusty and smelled like car paint due to the works going on, there was also black mold on the vent for the air-conditioning. The second room they put me in was an improvement. no black mold but the carpet was stained all over but there was still works going on on the floor, so dusty and noisy. The whole place is looking a bit shabby round the edges and needs a good spruce up. I was quite willing to stay at this hotel for my frequent business trips due to its great location for my purposes and the staff are for the most part helpful and courteous, but I doubt I'll be back now. I was offered no apology or compensation.

Very good”

Big room and nice bath tub

Spacious room with comfortable bed”

I couldn’t stop a light flickering above the bed which disturbed me There never seem to be staff on hand to get you a taxi

Good”

Good