Exterior view, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
1 King Oceanfront Junior Suite - Wraparound Lanai, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
Lobby, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
Coffee shop, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
Reception, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
View, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)
Kitchen, Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI)

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Grand Naniloa Hotel – a Doubletree by Hilton

4 stars out of 5
93 Banyan Drive, Hilo, Hilo (HI), United States, 96720 - See map

Make your best journey to Hilo (HI) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Hilo part of Hilo (HI), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hilo International Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Bicycles

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

8.0Excellent

290 reviews

290 reviews

See map

8.6Excellent

Location rating score

Excellent location
Parking
Available
Closest landmarks
Blue Kalo
200 m
Banyan Gallery
200 m
Banyan Massage Hale
240 m
Banyan Golf Course
400 m
Reeds Bay Beach Co-Park
580 m
Value for money7.9
Distance to city center1.5 miles
Location rating8.6

Rooms available at Grand Naniloa Hotel – a Doubletree by Hilton

2 Queen Beds Ocean View With Room
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 2 queen beds
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1 King Oceanfront Corner Room Balcony
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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2 Queen Beds Oceanfront With Lanai
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Oceanfront Room
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
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1 King Oceanfront Junior Suite - Wraparound Lanai
...
  • Room size: 68 m²/732 ft²
  • Ocean view
  • 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
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1 King Bed Oceanfront With Lanai
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 king bed
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1 King Bed Ocean View With Room
...
  • Room size: 25 m²/269 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 Queen Mobility/Hearing Accessible Tub Oceanfront Lanai
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 queen bed
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King Mobility Accessible 3x3 Shower Ocean View Lanai
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
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Top things to do in Hilo (HI)

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What sort of non-water sports and outdoor activities are available at Grand Naniloa Hotel – a Doubletree by Hilton?

Grand Naniloa Hotel – a Doubletree by Hilton offers non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.

What type of water sports activities are offered at Grand Naniloa Hotel – a Doubletree by Hilton?

Grand Naniloa Hotel – a Doubletree by Hilton offers traveler a wide selection of water sport activities such as fishing, water sports (non-motorized), canoe, diving, and snorkeling for you to enjoy all that this property has to offer.

Are there ATM on-site at Grand Naniloa Hotel – a Doubletree by Hilton?

Yes! The benefits of staying at Grand Naniloa Hotel – a Doubletree by Hilton include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday.

How many floors does Grand Naniloa Hotel – a Doubletree by Hilton have?

Grand Naniloa Hotel – a Doubletree by Hilton has a total of 12 floors.

How many rooms does Grand Naniloa Hotel – a Doubletree by Hilton have?

Grand Naniloa Hotel – a Doubletree by Hilton has a total of 379 rooms.

At what time of the year is Grand Naniloa Hotel – a Doubletree by Hilton most popular?

Grand Naniloa Hotel – a Doubletree by Hilton's most popular month where verified visitors have stayed the most is in September.

What do visitors like most about Grand Naniloa Hotel – a Doubletree by Hilton?

Verified guests that stayed at Grand Naniloa Hotel – a Doubletree by Hilton have given this property a rating of 8.577 for its exceptional location as the primary highlight for their stay.

What is the average rating that past Couples' have given to Grand Naniloa Hotel – a Doubletree by Hilton?

Verified couple travelers that have stayed at this property have given Grand Naniloa Hotel – a Doubletree by Hilton an average rating of 7.7. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Grand Naniloa Hotel – a Doubletree by Hilton?

Past group travelers that have stayed at this property have given Grand Naniloa Hotel – a Doubletree by Hilton an average rating of 7.7. You can check out more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Grand Naniloa Hotel – a Doubletree by Hilton?

Past local visitors that have stayed at this property have given Grand Naniloa Hotel – a Doubletree by Hilton an average rating of 8.4. You can look up on more comprehensive customer reviews, and remarks for this property down in the review section.

What time is check-in and check-out at Grand Naniloa Hotel – a Doubletree by Hilton?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Grand Naniloa Hotel – a Doubletree by Hilton?

Wake up to a great buffet and continental breakfast at Grand Naniloa Hotel – a Doubletree by Hilton. Customers can enjoy breakfast offered with an additional charge of 13 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Grand Naniloa Hotel – a Doubletree by Hilton

More about Grand Naniloa Hotel – a Doubletree by Hilton

Experience Luxury and History at Grand Naniloa Hotel

Welcome to Grand Naniloa Hotel – a Doubletree by Hilton, a 4-star hotel located in the beautiful city of Hilo, Hawaii. With its rich history and luxurious amenities, this hotel offers a truly unforgettable experience for every guest. Built in 1939 and renovated in 2016, Grand Naniloa Hotel seamlessly blends the charm of the past with modern comfort. As you step into the hotel, you will be greeted by a warm and inviting atmosphere, coupled with stunning panoramic views of Hilo Bay. Whether you are here for business or leisure, this hotel promises an extraordinary stay. With 379 well-appointed rooms, Grand Naniloa Hotel offers a wide range of accommodation options to suit every traveler's needs. Each room is tastefully decorated and equipped with modern amenities, ensuring a comfortable and relaxing stay. From cozy standard rooms to spacious suites, you can choose the perfect room that suits your preferences and enjoy a restful night's sleep.

Entertainment Facilities at Grand Naniloa Hotel – a Doubletree by Hilton

Indulge in a world of entertainment at Grand Naniloa Hotel – a Doubletree by Hilton in Hilo. With an array of exciting facilities, your stay here is guaranteed to be filled with fun and relaxation. Unwind at the hotel's bar, where you can sip on a refreshing cocktail while enjoying breathtaking views of the ocean. The bar offers a cozy and inviting atmosphere, perfect for socializing with friends or meeting new people. For those looking to dance the night away, the hotel's nightclub is the place to be. With its vibrant ambiance and energetic music, you can let loose and have a memorable night out. If you prefer a more tranquil experience, the hotel's garden provides a peaceful oasis. Take a leisurely stroll through the lush greenery, breathe in the fresh air, and admire the beautiful surroundings. To catch up on your favorite shows or sports events, head to the shared lounge/TV area. Relax on comfortable seating while watching your preferred entertainment on a large screen. Lastly, don't forget to visit the gift/souvenir shop, where you can find unique mementos to take home as a reminder of your unforgettable stay at Grand Naniloa Hotel – a Doubletree by Hilton.

Experience a Sports Lover's Paradise at Grand Naniloa Hotel – a Doubletree by Hilton

At Grand Naniloa Hotel – a Doubletree by Hilton, sports enthusiasts can indulge in a wide range of activities to stay active and have fun. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. Golf enthusiasts will be delighted to discover the hotel's very own golf course, conveniently located on-site. Enjoy a challenging round of golf amidst stunning views of the lush green fairways and the sparkling ocean. For those who prefer a more intense workout, the hotel features a fully-equipped fitness center that is open 24 hours a day. Stay on top of your fitness routine with state-of-the-art exercise equipment and free weights. Water sports lovers will be spoilt for choice with a range of non-motorized activities available, including fishing, diving, snorkeling, and canoeing. Explore the vibrant marine life and immerse yourself in the natural beauty of the surrounding waters. Whether you are a seasoned athlete or simply looking to have some fun, Grand Naniloa Hotel – a Doubletree by Hilton offers an array of sports facilities that cater to all interests and fitness levels. Experience the ultimate sports lover's paradise and create unforgettable memories at this remarkable hotel.

Convenience Facilities at Grand Naniloa Hotel – a Doubletree by Hilton

Welcome to Grand Naniloa Hotel – a Doubletree by Hilton, where convenience is at the heart of your stay. Our hotel offers an array of top-notch facilities to ensure that your needs are met with utmost ease and comfort. For those looking to stay fresh and clean during their visit, we provide a laundry service and dry cleaning options. You can trust us to take care of your garments while you explore the beautiful city of Hilo. Additionally, our daily housekeeping service ensures that your room is always tidy and inviting. At Grand Naniloa Hotel, we understand the importance of staying connected. That's why we offer free Wi-Fi in all rooms and public areas, allowing you to easily browse the internet or catch up on work. Whether you're staying in or venturing out, you can count on our reliable Wi-Fi to keep you connected. For your safety and peace of mind, our hotel provides safety deposit boxes and a designated smoking area. Our friendly concierge is always ready to assist you with any inquiries or arrangements you may need, ensuring a hassle-free stay. To make your stay even more convenient, we offer room service, express check-in/check-out, and luggage storage. Whether you're craving a late-night snack or need to quickly settle into your room, our room service and express check-in/check-out options are designed to cater to your needs. Our luggage storage service allows you to explore the city without the burden of carrying your belongings. If you're in need of any essentials or snacks, our vending machine and convenience store are available on-site. You can grab a quick bite or stock up on supplies without having to leave the hotel premises. Lastly, our hotel features a cozy fireplace, perfect for those cooler evenings. Gather around the fireplace and unwind after a long day of exploring Hilo. At Grand Naniloa Hotel – a Doubletree by Hilton, we prioritize your convenience and strive to provide you with a memorable and comfortable stay. With our range of convenient facilities, you can relax and enjoy your time in Hilo to the fullest.

Convenient Transport Facilities at Grand Naniloa Hotel – a Doubletree by Hilton

At Grand Naniloa Hotel – a Doubletree by Hilton, we understand the importance of convenient and hassle-free transportation for our guests. That's why we offer a range of transport facilities to ensure your stay is as smooth as possible. For those arriving by air, our airport transfer service will whisk you away to the hotel in no time. If you're looking to explore the beautiful surroundings of Hilo, our tour desk can help you plan and book exciting excursions. And if you prefer to have your own wheels, we provide car hire services for your convenience. Parking is also a breeze at our hotel. Whether you choose valet parking or prefer to park your own vehicle, we have ample car park spaces available onsite. Best of all, our self-parking option is free of charge, making it even more convenient for guests with their own vehicles. Additionally, our friendly staff can assist you with taxi services and ticket bookings, ensuring that you have everything you need for a seamless travel experience.

Cozy Comfort and Modern Amenities at Grand Naniloa Hotel – a Doubletree by Hilton

At Grand Naniloa Hotel – a Doubletree by Hilton, guests can enjoy a comfortable and luxurious stay with a range of top-notch room facilities. One of the standout features is the availability of rooms with fireplaces, perfect for those seeking a cozy and romantic ambiance. Imagine snuggling up in front of a crackling fire after a day of exploring the beautiful city of Hilo. The fireplace adds a touch of warmth and elegance to the room, creating a truly unforgettable experience. In addition to the inviting fireplaces, the rooms at Grand Naniloa Hotel – a Doubletree by Hilton are equipped with modern amenities to ensure a convenient and enjoyable stay. Each room features a comfortable bed with plush linens, ensuring a restful night's sleep. Guests can also make use of the flat-screen TV, perfect for catching up on their favorite shows or enjoying a movie night in. The rooms also come with a mini-fridge, allowing guests to store their snacks and drinks. For those who need to catch up on work or stay connected, there is complimentary Wi-Fi available throughout the hotel. With these fantastic room facilities, guests can truly relax and unwind in style at Grand Naniloa Hotel – a Doubletree by Hilton.

Indulge in Exquisite Dining at Grand Naniloa Hotel – a Doubletree by Hilton

At Grand Naniloa Hotel – a Doubletree by Hilton, guests can experience a delightful array of dining options that cater to every palate. Start your day off right with a delicious breakfast buffet, offering a wide variety of options to satisfy all tastes. From freshly baked pastries to made-to-order omelets, you'll find everything you need to fuel your day of exploration in Hilo. For a more casual dining experience, head to the hotel's coffee shop, where you can enjoy a steaming cup of coffee or tea along with a selection of light bites and snacks. Whether you're looking for a quick pick-me-up or a cozy spot to relax, the coffee shop is the perfect place to unwind. If you prefer a more formal setting, the hotel's restaurant is the ideal choice. Indulge in a delectable menu featuring a fusion of local flavors and international cuisine. From fresh seafood to mouthwatering steaks, each dish is expertly prepared using the finest ingredients, ensuring a memorable dining experience. For those who prefer to dine in the comfort of their own room, room service is available, offering a range of delicious options that can be enjoyed at any time of the day. Whether you're craving a late-night snack or a full-course meal, the hotel's room service is prompt and convenient. In addition, the hotel also provides a shared kitchen for guests who prefer to prepare their own meals. Equipped with modern appliances and utensils, this communal space is perfect for those who enjoy cooking or want to save on dining expenses. With daily housekeeping ensuring a clean and comfortable environment, and a continental breakfast available for guests, Grand Naniloa Hotel – a Doubletree by Hilton goes above and beyond to provide a truly exceptional dining experience for its guests.

Luxurious Room Offerings at Grand Naniloa Hotel – a Doubletree by Hilton

Experience the epitome of luxury and comfort at Grand Naniloa Hotel – a Doubletree by Hilton in Hilo, United States. With a range of exquisite room types to choose from, you are guaranteed a memorable stay. Choose from our spacious 1 King Bed room, offering 25 square meters of elegant living space, or indulge in our 1 King Bed 1 Bedroom Suite, boasting a generous 60 square meters. For breathtaking ocean views, opt for our 1 King Bed Ocean View With Room or our 1 King Bed Oceanfront With Lanai, both offering 34 square meters of pure bliss. Booking your stay at Grand Naniloa Hotel – a Doubletree by Hilton through Agoda ensures that you not only get the best prices, but also a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through our room offerings, compare prices, and secure your reservation in just a few clicks. Enjoy the peace of mind knowing that you have secured the best deal for your dream getaway at Grand Naniloa Hotel – a Doubletree by Hilton.

Discover the Beauty of Hilo, Hawaii

Nestled on the eastern coast of the Big Island, Hilo is a vibrant and picturesque town that offers a unique blend of natural wonders and cultural experiences. As the largest city on the island, Hilo is known for its lush rainforests, stunning waterfalls, and black sand beaches, making it a paradise for outdoor enthusiasts. One of the must-visit attractions in Hilo is the Hawaii Volcanoes National Park, home to two of the world's most active volcanoes – Kilauea and Mauna Loa. Explore the park's hiking trails and witness the power of nature as you marvel at the glowing lava flows and steaming craters. For a more relaxed experience, head to the stunning Rainbow Falls, where you can admire the cascading waterfalls amidst a lush tropical setting. In addition to its natural beauty, Hilo also offers a rich cultural scene. Immerse yourself in the local history and heritage at the Lyman Museum and Mission House, which showcases the island's geological, cultural, and natural history. Don't miss the chance to visit the iconic Hilo Farmers Market, where you can indulge in fresh local produce, tropical fruits, and handmade crafts. With its breathtaking landscapes and vibrant culture, Hilo is a destination that will leave you in awe. Whether you're seeking adventure in nature or a glimpse into Hawaiian heritage, Hilo has something for everyone.

Convenient Transportation Options from Hilo Airport to Grand Naniloa Hotel – a Doubletree by Hilton

Located in the heart of Hilo, Grand Naniloa Hotel – a Doubletree by Hilton is easily accessible from Hilo International Airport (ITO), which is just a short drive away. Upon arrival at the airport, guests have several transportation options to reach the hotel. One of the most convenient ways to get to Grand Naniloa Hotel is by taking a taxi or rideshare service from the airport. Taxis are readily available outside the terminal, and the ride to the hotel takes around 10 minutes, depending on traffic. Alternatively, popular rideshare services such as Uber and Lyft operate in Hilo and provide a convenient and affordable transportation option. For those who prefer public transportation, the Hele-On Bus system offers service from Hilo International Airport to various locations in Hilo, including stops near Grand Naniloa Hotel. The bus stop is located just a short walk from the airport terminal, and the fare is affordable. However, it's important to check the bus schedule in advance, as the frequency of service may vary. Another option for travelers is to rent a car from one of the car rental agencies located at Hilo International Airport. Having a car provides the flexibility to explore Hilo and its surrounding areas at your own pace. The drive from the airport to Grand Naniloa Hotel is straightforward and takes approximately 10 minutes, with plenty of parking available at the hotel. No matter which transportation option you choose, getting from Hilo International Airport to Grand Naniloa Hotel – a Doubletree by Hilton is a breeze. With its convenient location and easy access to various transportation modes, guests can quickly begin their Hawaiian adventure upon arrival.

Explore the Vibrant Surroundings of Grand Naniloa Hotel – a Doubletree by Hilton

Nestled in the heart of Hilo, Grand Naniloa Hotel – a Doubletree by Hilton offers easy access to a plethora of exciting landmarks and attractions. Just steps away from the hotel, guests can indulge in a rejuvenating experience at the Banyan Massage Hale, where skilled therapists provide a range of therapeutic treatments. For those in need of postal services, the US Post Office Hilo is conveniently located nearby. Nature enthusiasts will be delighted to discover Ainako Park, a tranquil green oasis perfect for picnics and leisurely strolls. Just a short drive away, Nani Mau Gardens beckons with its breathtaking floral displays and serene atmosphere. History buffs can explore the Haili Congressional Cemetery, a historic burial ground that offers a glimpse into Hilo's past. Beach lovers can head to Reeds Bay Beach Co-Park, a picturesque sandy stretch where they can soak up the sun or take a refreshing dip in the crystal-clear waters. Adventure awaits at Kaumana Caves County Park, where visitors can embark on a thrilling underground exploration of lava tubes formed by ancient volcanic activity. No visit to Hilo would be complete without witnessing the majestic Rainbow Falls. Just a short distance from the hotel, these awe-inspiring waterfalls cascade into a natural pool, creating a mesmerizing spectacle. History and architecture enthusiasts can also visit the iconic Haili Church, a beautiful example of Hawaiian Gothic architecture. With its prime location, Grand Naniloa Hotel – a Doubletree by Hilton ensures that guests can immerse themselves in the vibrant surroundings and make the most of their stay in Hilo, Hawaii.





A Variety of Dining Options Just Steps Away

When it comes to dining options, Grand Naniloa Hotel – a Doubletree by Hilton has you covered with a variety of restaurants just steps away. Start your day with a delicious breakfast at Banyan's Restaurant and Bar, known for its hearty American fare and stunning ocean views. If you're in the mood for some authentic Japanese ramen, head over to Genki Ramen, where you can indulge in flavorful broths and tender noodles. For a quick bite or a refreshing drink, Wai'oli Lounge & iCafe offers a cozy atmosphere and a menu featuring light bites and specialty coffees. If you're craving fresh and healthy options, make sure to visit Big Island Juice Co., where you can enjoy a wide selection of cold-pressed juices and smoothies. And for a taste of local cuisine, Cafe 100 is a must-visit, serving up classic Hawaiian dishes like loco moco and plate lunches. With so many dining options right at your doorstep, you'll never run out of delicious choices during your stay at Grand Naniloa Hotel.

Shop 'til you drop in Hilo

Grand Naniloa Hotel – a Doubletree by Hilton is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away, you'll find Basically Books, Hilo Bay Paddler, and Hilo Bay Books LLC, where you can browse through a wide selection of books, including local literature and bestsellers. If you have a sweet tooth, don't miss a visit to Hawaiian Crown Chocolates and Big Island Delights, where you can indulge in delectable treats and bring home some tasty souvenirs. For those looking for organic and locally sourced products, Island Naturals Hilo Market & Deli is the perfect place to stock up on fresh produce, health foods, and unique gifts. Art enthusiasts will be delighted by the nearby One Gallery and Banyan Gallery, where you can admire and purchase stunning pieces created by local artists. And if you're in the market for a musical instrument, Hilo Guitars and Ukuleles is a must-visit, offering a wide range of guitars and ukuleles for all skill levels. With such a diverse array of shopping options, you'll be sure to find something to suit your taste and style in Hilo.

Affordable Luxury: Experience Grand Naniloa Hotel – a Doubletree by Hilton at a Great Value

At an average price of $261 per room, Grand Naniloa Hotel – a Doubletree by Hilton offers an exceptional blend of luxury and affordability in the picturesque city of Hilo (HI). Compared to the average price of a hotel room in Hilo, which stands at $255, Grand Naniloa Hotel provides an incredible value for its guests. Step into a world of elegance and comfort without breaking the bank. With its prime location overlooking the stunning Hilo Bay and the majestic Mauna Kea volcano, Grand Naniloa Hotel offers a truly unforgettable experience at a price that won't drain your wallet. Immerse yourself in the warm Hawaiian hospitality and indulge in the hotel's top-notch amenities, including a refreshing outdoor pool, a well-equipped fitness center, and exquisite dining options. Whether you're traveling for business or leisure, Grand Naniloa Hotel is the perfect choice for those seeking a luxurious stay at an affordable price. Don't miss out on this incredible opportunity to experience the magic of Hilo while enjoying the exceptional value offered by Grand Naniloa Hotel – a Doubletree by Hilton.

Excellent Service and Beautiful Location

The Grand Naniloa Hotel – a Doubletree by Hilton in Hilo offers excellent service and a beautiful location. The staff is friendly and helpful, making guests feel welcome throughout their stay. The hotel's lobby features Merrie Monarch festival videos, providing an authentic Hawaiian experience. Guests can also enjoy the soothing sounds of Hawaiian music. The hotel's location is perfect, offering a quiet atmosphere and stunning views of the bay and volcanoes. The rooms are spacious and clean, ensuring a comfortable stay. Complimentary cocktails and delicious food in the restaurant add to the overall value of the hotel. With its friendly staff, convenient location, and lovely environment, the Grand Naniloa Hotel is the ideal choice for a memorable stay in Hilo.

Exceptional Customer Ratings at Grand Naniloa Hotel – a Doubletree by Hilton

Grand Naniloa Hotel – a Doubletree by Hilton in Hilo (HI), United States, has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.0, this hotel has consistently exceeded guests' expectations. One of the key highlights of this hotel is its exceptional staff performance, with a rating of 8.2. Guests have praised the friendly and attentive staff, who go above and beyond to ensure a pleasant and comfortable stay. From the moment guests arrive, they are greeted with warm smiles and a genuine desire to make their stay memorable. The staff is known for their professionalism, efficiency, and willingness to assist with any request or inquiry. Another aspect that sets Grand Naniloa Hotel apart is its prime location, with a rating of 8.6. Situated in Hilo, guests have easy access to the city's vibrant attractions and natural wonders. The hotel offers stunning views of the Pacific Ocean and is conveniently located near popular landmarks such as the Liliuokalani Gardens and the Mauna Kea Observatory. Whether guests are looking to explore the natural beauty of Hawaii or immerse themselves in the local culture, this hotel serves as the perfect base for their adventures. In addition to its outstanding staff and location, Grand Naniloa Hotel also excels in cleanliness, with a rating of 8.3. Guests have consistently praised the hotel's attention to detail and immaculate housekeeping standards. The rooms are beautifully maintained, ensuring a comfortable and hygienic environment for guests to relax and unwind. With its exceptional customer ratings, Grand Naniloa Hotel – a Doubletree by Hilton is a standout choice for travelers seeking a memorable and enjoyable stay in Hilo. From the attentive staff to the prime location and impeccable cleanliness, this hotel offers a truly exceptional experience.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

6 mentions

Swimming Pool

5 mentions

Food & Dining

3 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Snorkeling
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Telephone

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Restaurant
  • Cuisine: Local
  • Menu: A-la-carte

Location

93 Banyan Drive, Hilo, Hilo (HI), United States, 96720
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Airport transfer fee0 USD
  • Distance from city center1.5 miles
  • Travel time to airport (minutes)7
Extras
  • Breakfast charge (unless included in room price)13 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • License Id / Local Tax ID/ Entity NameTA-126-334-1568-01, W 50540186.01
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 379
  • Room voltage110
  • Year property opened1939
  • Most recent renovation2016
Parking
  • Daily parking fee25 USD

Property announcements

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Grand Naniloa Hotel – a Doubletree by Hilton from real guests

8.0
Location8.6
Cleanliness8.3
Service8.3
Value for money7.9
Facilities7.7
High score for Hilo (HI)
Rating
9+ Exceptional (35)
8-9 Excellent (18)
7-8 Very Good (23)
6-7 Good (11)
<6 Below Expectation (17)
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Showing 104 verified guest comments
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10.0
Exceptional
YUNHO from South Korea
Couple
2 Queen Beds
Stayed 1 night in May 2023

Best Accommodation”

Stayed the day before going to the airport because it was close to the airport. It was nice to have a separate laundry room to wash clothes! The room condition was also good. There was also a microwave. Above all, the staff were all very friendly and always responded brightly, so I feel so good. The sea in front of it is also very beautiful.

Reviewed May 10, 2023
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10.0
Exceptional
Emi from United States
Family with teens
1 King Oceanfront Junior Suite - Wraparound Lanai
Stayed 1 night in December 2022

Awesome stay”

Room was definitely not what I expected. Beautiful and huge and wonderful view . Will definitely book again in the near future

Reviewed December 20, 2022
10.0
Exceptional
Dyani from United States
Family with young children
2 Queen Beds
Stayed 2 nights in October 2021

Weekend trip!”

Awesome place to come back to after a long day visiting the sites!

Reviewed October 18, 2021
9.2
Exceptional
Jessica from Australia
Couple
Stayed 5 nights in December 2017

Honeymoon in Hilo”

We wanted a quiet get away in the rainforest of Hawaii. We also wanted to spend time at the volcanoes, so we decided on Hilo. The Grand Naniloa was perfect for us, it was quiet and we had a beautiful view of the bay and volcanoes. The room was clean and the staff was friendly. It was too cold when we were there to swim, but we had an awesome time hiking the waterfalls and hiking toward the lava flow. Hilo is beautiful and far less touristy that the Kona side. My only negative was the restaurant on site was not good, at all. The breakfast we had was so bad we nearly refused to pay, we never ate there again. Don't waist your money there. Instead, get out and enjoy some of the beautiful restaurants near by. There's plenty of excellent food around Hilo.

Reviewed March 24, 2018
9.2
Exceptional
Masami from Japan
Couple
1 King Oceanfront Corner Room Balcony
Stayed 3 nights in October 2017

Enjoyed our stay”

For those who are looking for activities in Big Island (volcanos, hiking, waterfalls, etc...) and would like to feel the local vive, Grand Naniloa Hotel is the right hotel for you. You can see Mauna Kea from the hotel and it was nice walking around the Hilo Bay in the morning. They have Hawaiian music live at the lounge and the hotel is located 1 hour drive to the volcano. The room was clean and had nice view of Hilo Bay from the room. Definitely we would stay when we come to Big Island again.

Reviewed November 17, 2017
12345
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