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2,501 reviews
2,501 reviews
7.9
Location rating score
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit La Isla Shopping Village as well as Playa Delfines nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
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Car park
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
Breakfast [free]
10 travelers have booked today.
Value for money | 6.4 |
Distance to city center | 13 miles |
Location rating | 7.9 |
Nearest airport | Cancun International Airport (CUN) |
Distance to airport | 11.0 km |
What time is check-in and check-out at Grand Oasis Cancun - All Inclusive?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
How do I get to Grand Oasis Cancun - All Inclusive?
For those who wish to drive their own cars, Grand Oasis Cancun - All Inclusive has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange taxi service.
Is breakfast offered at Grand Oasis Cancun - All Inclusive?
Start your mornings right, with the continental and buffet breakfast options offered at Grand Oasis Cancun - All Inclusive.
What are my dining options at Grand Oasis Cancun - All Inclusive?
Grand Oasis Cancun - All Inclusive features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.
Can special events be hosted at Grand Oasis Cancun - All Inclusive?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Oasis Cancun - All Inclusive. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.
Can business events be hosted at Grand Oasis Cancun - All Inclusive?
On-site venues and convenient event services make Grand Oasis Cancun - All Inclusive an ideal choice for hosting events such as corporate events, conferences and meetings. Audio-visual equipment is available to help your business event or meeting a successful one.
What is the smoking policy at Grand Oasis Cancun - All Inclusive?
Grand Oasis Cancun - All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Grand Oasis Cancun - All Inclusive?
Restaurants including Sevilla Bites & Tapas, Black Hole and Blue Gecko Cantina are popular in Grand Oasis Cancun - All Inclusive’s neighborhood which is known as Hotel Zone.
What popular shopping places are close to Grand Oasis Cancun - All Inclusive?
Shopping options in Grand Oasis Cancun - All Inclusive’s Hotel Zone neighborhood include La Isla Cancun Paradise Experience.
What are popular attractions near Grand Oasis Cancun - All Inclusive?
Guests at Grand Oasis Cancun - All Inclusive can easily visit Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium located in the Hotel Zone area.
What popular beaches are close to Grand Oasis Cancun - All Inclusive?
Guests at Grand Oasis Cancun - All Inclusive can easily visit Dolphin Beach Cancun and Chacmool Beach in the Hotel Zone area.
10
"Staff very nice"
barbara
|
May 9, 2022
7.6
"Good place."
George
|
April 3, 2021
10
"This place was nice and clean."
Kie
|
January 7, 2021
Grand Oasis Cancun - All Inclusive
Grand Oasis Cancun - All Inclusive is a distinct addition to Cancun and a smart choice for travelers. This resort is in the vicinity of popular city attractions, conveniently located for travelers to explore. If you prefer an easy access to general goods and shopping, you'd love to stay at Grand Oasis Cancun - All Inclusive and take advantage of being just 3.8 km from La Isla Shopping Village.
All offerings provided by Grand Oasis Cancun - All Inclusive help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Exploring Cancun is made even more convenient with the taxi services available at the resort. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service and express check-in or check-out. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Grand Oasis Cancun - All Inclusive.
For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Oasis Cancun - All Inclusive. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at Grand Oasis Cancun - All Inclusive are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer and towels available in some guest bathrooms.
Dining and things to do
Every day at Grand Oasis Cancun - All Inclusive begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar, nightclub and casino.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Oasis Cancun - All Inclusive. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, salon, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
At Grand Oasis Cancun - All Inclusive, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's yoga room and tennis court.
Family time on relaxed evenings is easy with the resort's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.
Around the property
Don't spend all your time inside while in Cancun! Be sure to visit Avenida Kukulkan located 2.9 km away, an item on every checklist of those who travel to Cancun. Chill out in the beach or just watch the waves on warm days at Playa Delfines located 1.8 km away.
Reasons to stay here
Find rooms here that are cheaper than 93% of all other options in the city.
Compared to the city's accommodation options, this resort scored higher than 94% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 94% of other accommodations in Cancun.
6.3
Food & Dining
2 mentions
Swimming Pool
2 mentions
Breakfast
1 mention
View
1 mention
Languages spoken
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Available in all rooms
Cocoa Hippie Chic
Akeru Asia Lounge
Bahia Rodizzio
Ibiza
Joy´s
La Placita
Maria Bonita
Hacienda Sarape
Sevilla
Tatish
Tun Kul
Dos Lunas
IL Forno Joy´s
Makitako
Sport Bar Dinner
IL Forno Dos Lunas
7.9
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
The property
Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
![]() Grand Oasis Cancun - All Inclusive | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Good 161 reviews 6.7Location 7.9 | Very good 14 reviews 7.3Location 7.9 | Excellent 85 reviews 8.7Location 8.9 | Exceptional 32 reviews 9Location 8.5 |
Neighborhood | Hotel Zone | Hotel Zone | Hotel Zone | Playa Mujeres |
Show reviews that mention
Good experience!!!”
Overall, I had a blast time stayed at this hotel. I wish the room was more clean and updated. The bathroom shower was bad. We can’t even turn on full water or else water will splashes all over the floor. When I booked the hotel I wanted a King bed for me and my husband. But we end up with double beds and no views. Beside the room , I love the food and the staffs was very friendly and kind. I wouldn’t mind coming back. Price of the hotel was reasonable for all inclusive.
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Not much for 12 yr old buying & black band makes difference ”
It was disconcerting to have drug dealers doing business openly, seemingly sanctioned by some working at the hotel. We upgraded the room and we upgraded the blue band to black. There is a difference in the quality of service from the staff based on the staff and may account for the difference in reviews. If there are problems, the concierge is the only one that can make a difference. Other than pool and beach, not much that a 12 year old can do on his own. We stayed at Playa 2, where the view was nice. The spa massage was wonderful and don't miss Benazuza or The Black Hole.
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Good”
Rooms smelled moldy. The air conditioning barely cooled room, poor follow through with some staff . The Pyramid section is much better than the typical “diacount” rooms of Grand Oasis. Wouldn’t recommend unless budget is more important
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Hidden cost”
We were made to pay an additional $30 non-refundable fee which was not mentioned anywhere online. Apparently the fee is the resort’s insurance against property damage by spring breakers. Another hidden cost was the WiFi, WiFi is NOT FREE and costs $10 USD a day which is ridiculous for a resort that claims to be all inclusive. The public facilities were good but the rooms are horrendous, there were foul stench coming from the sink, the safe lock is missing, the mini fridge is not working, door card reader doesn’t work 50% of time etc. Overall, the resort is not a bad choice if you’re a springbreaker or just travellers looking for a place to stay the night. (All inclusive drinks are great, the food weren’t so good). Not recommended for families
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great resort but”
the resort is amazing, is very beautiful and clean but the food and liquor was horrible. the buffet has cheap non tasting food and the liquor omg taste like it was mix with water, I believe all bottles has water in it. other than that the resort was beautiful and the workers where kinda lost, one say something the other one say something else. very bad giving directions
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Great Experience”
This place was nice and clean. The staff goes above and beyond for there guest. The room was nice and cleaned everyday, I had gotten sick and the staff went out there way to take care of me, The location was close to everything and I would of stayed at no other place if I had a choice,
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Great hotel!”
I visited for Christmas week and was truly impressed. Rooms was kept clean, food was good, staff very helpful and location was great. Overall experience was awesome. Will definitely recommend.
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Crowded and desorganizad hotel”
Too loud at 3:00 to 6:00 you hear in your room the people comeback from party and the cleaning staff . Don’t stay near the service elevator ! The lines for the restaurants were huge! We dinner outside the hotel every night When booked this hotel be sure they are selling you black or gold bracelet for all inclusive if not you are not allowed to enter to all restaurant , drink and music places. You are going to spend your trip doing lines and the food it is not good enough for wait too long with a really hot weather . We booked two rooms , one of them don’t have telephone service , we can’t call to reception or order food. We reported the first day and all days (7 days stay ) and nobody came , also the air conditioning in the same room not work good and the same . The rooms keys didnt work and we have to went to the lobby (5 floor) like 10 times after arrived to the room to fix it ! Several consecutive days ! Good location ! Parking included !
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Great for young people, not so great for families ”
Great hotel staff (Manuel the director was very helpful) Hit or miss with restaurant staff Food was hit or miss Security guards were difficult at times Clubs were okay on certain days Rooms were clean Common areas hit or miss Good beach and views Good activities Easy bus access
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Excellent facilities, terrible service!”
My stay at this resort was really disappointing. The main issue is that the facilities are understaffed, waiting lines for the restaurants/bar/buffet takes at least 40 minutes. Although it promotes as all-inclusive resort, is nothing similar in the reality, they charge for everything, want Wi-Fi, you need to pay, want water, you need to play, almost all services that they provide in some kind they offer a paid option. From all my stay in the resort, I was unable to eat due to prolonged waiting lines, the restaurants only open a small number of tables and that is if you are lucky, because most of the time, the restaurants were closed, even though it was during open hours. Drinks are included, but limited in variety and quality. You get the cheapest liquor they could offer. If only they could have more staff, so they could offer better service, but not in this case. If you are a spring breaker, go ahead, party on the site is pretty good, if not, stay away for this resort.
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Great resort. Very entertaining.”
Great entertainment! The rooms are basic but good if you aren't planning to stay long in the room. I think they should take care of the roach problem they have. We came across 3 of them during our stay.
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This property is far too big and a pure party place. ”
For an all inclusive hotel the food availability was very disappointing. You have to line up for ages and to get into the restaurants was almost impossible. The noise in the hotel at night is intense. The hotel is definitely not a relaxing place at all. Probably great for young people who like to party but not good for mature guests who are there to relax.
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Bad Attention and disposition”
Beginning by giving us a room that did not correspond, we paid for one with a view of the sea and they gave us an opposite one. The fridge in the room did not work, we reported it the first day and the next and it was never repaired, as well as the light in the bathroom that did not work. the information of some employees was bad and wrong, it's like we cared. And finally they do not have good predispocicion to solve anything. the drinks are all reduced, wine, beer, juices all of very poor quality until the coffee with milk was pessimistic. I would never recommend this hotel.
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Great resort for young people”
They should put more bottles of water in the rooms, this resort is definitely a good place for young adults to hang out.
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DONT GO TO THIS PROPERTY THERE ARE THE WORST IN CANCUN AND THEY WILL ROBE YOU BLIND”
I LOST A PLASTIC BRACELET AND THEY CHARGED ME 150 AMERICAN DOLLARS FOR A PIECE OF PLASTIC, THEIR STAFF IS RUDE AND DONT TRY TO HELP YOU AT ALL. THE ALL INCLUSIVE SHOULD READ "ALL CHIP STUFF INCLUDED". THEY ONLY PROVIDE YOU WITH THE BOTTOM OF THE SHELL STUFF AND YOU HAVE TO WAIT ON LINE FOR EVER TO GET A HALF COLD BEER. THE LOCATION IS OK BUT THEY DONT DO ANYTHING TO MAKE IT SPECIAL. "THIS PLACE IS HORRIBLE"
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poor and slow service”
We spend a great deal of time waiting in this hotel... for drinks and food, the check in, actually everything. The service was friendly but extremely slow. The room was ok with a nice ocean view. The food, however, was really poor and not enjoyable at all. Considering the amount we paid for our stay we are somewhat disappointed
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We had many complaints that were never taken care of”
Did not have adjoining rooms as promised, air conditioning didn’t work in one room, our rooms were located right across from the laundry area so we were crowded with maids and dirty laundry, brooms, plastic totes! I took pictures! My daughter got food poisoning when there and had to see a doctor! The on site doctor was wonderful but spoke limited English. The rooms we were connected to were very loud. One had crying children and one had people that were up partying all night. We had many documented conversations with the conseiar!
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Worst resort I stayed at.”
Hi, for the amount of money I paid i would of expect a lot more. First the rooms are really outdated and not good. Since is outdated a lot of stuff has cracks or repairs that are very visible. The bathroom shower was very disappointing at it seems dirty. Leaving the balcony door open made all the tile floor wet and slippery. I ask for a room with a king size bed and got two small beds instead. The pools are nice. The restaurants were a disappointing. As food being serve seemed plain, boring, no flavor and just lack of presents. For the drinks the lines where big so made it not worth it to get a water down margarita or whatever your asking for. Overall this placed suck! 2 nights paid over $400. Not worth it at all.
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Furniture needs update. A/c needs maintenance.”
The a/c never cool down the room. Some of those rooms smelled really bad all the way to the hallway. Do not order room service, not worth it. Some of the restaurants are really nice with friendly and very antentive staff. This place is good if you want to party with your college friends.
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Do not bother”
Had paid for all inclusive, only had options of 5 restaurants that served the worst food I have ever eaten in my life. We had to have wrist bands and one of them had fallen off in the pool when approaching the reception they advised we would have to pay $200 usd for a replacement then after arguing with them they said we don’t have to pay but will be required to pay as we go for food etc. at the end of the stay they tried to charge us again for it but after 2 hours of explaining our situation and almost missing our flight we were able to sort the issue out. Do not bother!!!!
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