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Grand Oasis Cancun - All Inclusive
 Grand Oasis Cancun - All Inclusive
Swimming pool [outdoor] Grand Oasis Cancun - All Inclusive
Swimming pool [outdoor] Grand Oasis Cancun - All Inclusive
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Grand Oasis Cancun - All Inclusive

Blvd. Kukulcan Km 16.5, Hotel Zone, Cancun, Mexico, 77500 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Mayan Museum of Cancun
Within 400 m of property
See map
Popular landmarks
San Miguelito Beach 280 m
Mayan Museum of Cancun 400 m
Parque Maya Tours 460 m
Museo Maya De Cancun 650 m
Playa Ballenas 1.54 km
International Medical Center 1.65 km
El Rey Ruins (Zona Arqueologica El Rey) 1.83 km
El Rey Archaeological Zone 1.87 km
Playa Delfines 1.89 km
Backstage Theatre 2.64 km
Nearby landmarks
Mayan Museum of Cancun 400 m
El Rey Archaeological Zone 1.87 km
Playa Delfines 1.89 km
Avenida Kukulkan 2.99 km
Interactive Aquarium 3.76 km
La Isla Shopping Village 3.84 km
Wet'n Wild Cancun 7.17 km
Torre Escenica 7.48 km
Mercado 28 Market 11.22 km
Xoximilco Cancun by Xcaret 12.61 km
8.0

Excellent

Location rating score

Excellent location
ParkingFREE

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Private beach

  • Sauna

  • Currency exchange

  • Steamroom

  • Breakfast [free]

Cheaper than 97% of all properties in Cancun in the last 24 hoursCompared to 1,032 Cancun properties at Agoda for various dates
Value for money6.4
Distance to city center13 miles
Location rating8.1
Nearest airportCancún International Airport (CUN)
Distance to airport11.0 km

Rooms available at Grand Oasis Cancun - All Inclusive

Grand Garden Terrace Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
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Grand Standard Room (Non Refundable)
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed or 2 double bed...
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Grand Standard Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
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Grand Sunset view Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 double beds or 1 king bed
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Standard Room
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Grand Garden View
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Grand Standard
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Twin Room with Sunset View
...
  • Room size: 24 m²/258 ft²
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King Room with Sunset View
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
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Sunset Room
...
  • Lagoon view
  • Shower
  • 1 king bed or 2 double beds
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Frequently asked questions

What time is check-in and check-out at Grand Oasis Cancun - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Grand Oasis Cancun - All Inclusive?

For those who wish to drive their own cars, Grand Oasis Cancun - All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange taxi service.

What is the smoking policy at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood
Property ranking|Compared to 1,032 Cancun properties
See all rankings
Cheapest price score
Location score
7.9/10
Cleanliness score
6.5/10
Value for money score
6.4/10
Better than
97
%
of Cancun properties
Better than
95
%
of Cancun properties
Better than
92
%
of Cancun properties
Better than
91
%
of Cancun properties
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Overall rating:
7.0
Very good
1,761 reviews
Cleanliness
6.8
Facilities
6.4
Location
8.0
Read all reviews >
More about Grand Oasis Cancun - All Inclusive

More about Grand Oasis Cancun - All Inclusive

This all-inclusive beachfront resort boasts the ultimate entertainment in Cancun, including Vegas-style circus theatre shows, DJs at the pool and Oasis Beach Club, live music, themed parties and more. This resort complex also boasts Cancun’s only casino-in-a-resort, the full gaming Red Casino, open 24 hours. Located in the center of the hotel zone on Cancun's largest white sand beachfront, you'll never run out of activities. Dine at an impressive variety of international restaurants, sip cocktails at trendy bars, indulge in a spa treatment, or simply relax in the quarter-mile swimming pool.

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Most talked about facilities

Food & Dining
2 mentions
Swimming Pool
2 mentions
Breakfast
1 mention
View
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Buffet

Restaurants on site

Cocoa Hippie Chic
Cuisine:Grill/BBQ
Akeru Asia Lounge
Cuisine:Asian, Sushi
Bahia Rodizzio
Cuisine:Steakhouse
Ibiza
Cuisine:Mediterranean
Joy´s
Cuisine:Italian, Pizza
La Placita
Cuisine:American, Mexican
Maria Bonita
Cuisine:Mexican
Hacienda Sarape
Cuisine:Tex-Mex
Sevilla
Cuisine:Spanish
Tatish
Cuisine:International
Menu:A-la-carte
Tun Kul
Cuisine:International
Menu:A-la-carte
Dos Lunas
Cuisine:Italian
IL Forno Joy´s
Cuisine:Pizza
Makitako
Cuisine:Japanese, Mexican
Sport Bar Dinner
No additional information available
IL Forno Dos Lunas
Cuisine:Pizza
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Oasis Cancun - All Inclusive from real guests

Overall rating
7.0
Very good
From 1761 reviews
8.0Location
7.3Room comfort and quality
7.2Cleanliness
Agoda Reviews (131)Booking.com Reviews (1616)
Rating via Agoda6.7
/
10
Cleanliness6.8
Facilities6.4
Location8.0
Service6.2
Value for money6.4
High score for Cancun
Rating
9+ Exceptional (12)
8-9 Excellent (7)
7-8 Very Good (9)
6-7 Good (3)
<6 Below Expectation (34)
Time of the year
Mar - May (13)
Jun - Aug (20)
Sep - Nov (15)
Dec - Feb (17)
All guests (131)
All room types
All languages

Show reviews that mention 

Showing 65 verified guest comments
1234
6.8
Good
Mai
Couple
room
Stayed 6 nights in April 2019

Good experience!!!”

Overall, I had a blast time stayed at this hotel. I wish the room was more clean and updated. The bathroom shower was bad. We can’t even turn on full water or else water will splashes all over the floor. When I booked the hotel I wanted a King bed for me and my husband. But we end up with double beds and no views. Beside the room , I love the food and the staffs was very friendly and kind. I wouldn’t mind coming back. Price of the hotel was reasonable for all inclusive.

Reviewed April 23, 2019
7.6
Very good
Carmen from United States
Family with teens
Stayed 4 nights in July 2018

Not much for 12 yr old buying & black band makes difference ”

It was disconcerting to have drug dealers doing business openly, seemingly sanctioned by some working at the hotel. We upgraded the room and we upgraded the blue band to black. There is a difference in the quality of service from the staff based on the staff and may account for the difference in reviews. If there are problems, the concierge is the only one that can make a difference. Other than pool and beach, not much that a 12 year old can do on his own. We stayed at Playa 2, where the view was nice. The spa massage was wonderful and don't miss Benazuza or The Black Hole.

Reviewed July 15, 2018
6.4
Good
Joel from United States
Couple
Stayed 2 nights in November 2018

Good”

Rooms smelled moldy. The air conditioning barely cooled room, poor follow through with some staff . The Pyramid section is much better than the typical “diacount” rooms of Grand Oasis. Wouldn’t recommend unless budget is more important

Reviewed December 03, 2018
5.6
Xi
Group
Stayed 4 nights in March 2019

Hidden cost”

We were made to pay an additional $30 non-refundable fee which was not mentioned anywhere online. Apparently the fee is the resort’s insurance against property damage by spring breakers. Another hidden cost was the WiFi, WiFi is NOT FREE and costs $10 USD a day which is ridiculous for a resort that claims to be all inclusive. The public facilities were good but the rooms are horrendous, there were foul stench coming from the sink, the safe lock is missing, the mini fridge is not working, door card reader doesn’t work 50% of time etc. Overall, the resort is not a bad choice if you’re a springbreaker or just travellers looking for a place to stay the night. (All inclusive drinks are great, the food weren’t so good). Not recommended for families

Reviewed March 06, 2019
8.8
Excellent
Cyan from United States
Couple
Grand Standard
Stayed 2 nights in September 2020

great resort but”

the resort is amazing, is very beautiful and clean but the food and liquor was horrible. the buffet has cheap non tasting food and the liquor omg taste like it was mix with water, I believe all bottles has water in it. other than that the resort was beautiful and the workers where kinda lost, one say something the other one say something else. very bad giving directions

Reviewed September 21, 2020
10.0
Exceptional
Kie from United States
Couple
Grand Ocean View
Stayed 4 nights in August 2020

Great Experience”

This place was nice and clean. The staff goes above and beyond for there guest. The room was nice and cleaned everyday, I had gotten sick and the staff went out there way to take care of me, The location was close to everything and I would of stayed at no other place if I had a choice,

Reviewed January 07, 2021
9.2
Exceptional
Cathy from United States
Group
Standard Room
Stayed 5 nights in December 2020

Great hotel!”

I visited for Christmas week and was truly impressed. Rooms was kept clean, food was good, staff very helpful and location was great. Overall experience was awesome. Will definitely recommend.

Reviewed December 29, 2020
4.0
julia from United States
Family with teens
Stayed 7 nights in July 2018

Crowded and desorganizad hotel”

Too loud at 3:00 to 6:00 you hear in your room the people comeback from party and the cleaning staff . Don’t stay near the service elevator ! The lines for the restaurants were huge! We dinner outside the hotel every night When booked this hotel be sure they are selling you black or gold bracelet for all inclusive if not you are not allowed to enter to all restaurant , drink and music places. You are going to spend your trip doing lines and the food it is not good enough for wait too long with a really hot weather . We booked two rooms , one of them don’t have telephone service , we can’t call to reception or order food. We reported the first day and all days (7 days stay ) and nobody came , also the air conditioning in the same room not work good and the same . The rooms keys didnt work and we have to went to the lobby (5 floor) like 10 times after arrived to the room to fix it ! Several consecutive days ! Good location ! Parking included !

Reviewed July 27, 2018
7.2
Very good
Alan from United States
Group
Stayed 3 nights in March 2018

Great for young people, not so great for families ”

Great hotel staff (Manuel the director was very helpful) Hit or miss with restaurant staff Food was hit or miss Security guards were difficult at times Clubs were okay on certain days Rooms were clean Common areas hit or miss Good beach and views Good activities Easy bus access

Reviewed March 29, 2018
4.4
Jorge from Mexico
Group
Stayed 3 nights in February 2019

Excellent facilities, terrible service!”

My stay at this resort was really disappointing. The main issue is that the facilities are understaffed, waiting lines for the restaurants/bar/buffet takes at least 40 minutes. Although it promotes as all-inclusive resort, is nothing similar in the reality, they charge for everything, want Wi-Fi, you need to pay, want water, you need to play, almost all services that they provide in some kind they offer a paid option. From all my stay in the resort, I was unable to eat due to prolonged waiting lines, the restaurants only open a small number of tables and that is if you are lucky, because most of the time, the restaurants were closed, even though it was during open hours. Drinks are included, but limited in variety and quality. You get the cheapest liquor they could offer. If only they could have more staff, so they could offer better service, but not in this case. If you are a spring breaker, go ahead, party on the site is pretty good, if not, stay away for this resort.

Reviewed February 12, 2019
8.4
Excellent
Justina from United States
Couple
Stayed 5 nights in May 2019

Great resort. Very entertaining.”

Great entertainment! The rooms are basic but good if you aren't planning to stay long in the room. I think they should take care of the roach problem they have. We came across 3 of them during our stay.

Reviewed June 03, 2019
4.4
Katrin from Australia
Solo traveler
Stayed 1 night in April 2018

This property is far too big and a pure party place. ”

For an all inclusive hotel the food availability was very disappointing. You have to line up for ages and to get into the restaurants was almost impossible. The noise in the hotel at night is intense. The hotel is definitely not a relaxing place at all. Probably great for young people who like to party but not good for mature guests who are there to relax.

Reviewed April 14, 2018
5.2
CLAUDIO
Couple
Stayed 5 nights in April 2019

Bad Attention and disposition”

Beginning by giving us a room that did not correspond, we paid for one with a view of the sea and they gave us an opposite one. The fridge in the room did not work, we reported it the first day and the next and it was never repaired, as well as the light in the bathroom that did not work. the information of some employees was bad and wrong, it's like we cared. And finally they do not have good predispocicion to solve anything. the drinks are all reduced, wine, beer, juices all of very poor quality until the coffee with milk was pessimistic. I would never recommend this hotel.

Reviewed April 13, 2019
8.8
Excellent
Isaac from United States
Group
Stayed 3 nights in January 2018

Great resort for young people”

They should put more bottles of water in the rooms, this resort is definitely a good place for young adults to hang out.

Reviewed January 31, 2018
3.6
juan from United States
Couple
Stayed 4 nights in February 2019

DONT GO TO THIS PROPERTY THERE ARE THE WORST IN CANCUN AND THEY WILL ROBE YOU BLIND”

I LOST A PLASTIC BRACELET AND THEY CHARGED ME 150 AMERICAN DOLLARS FOR A PIECE OF PLASTIC, THEIR STAFF IS RUDE AND DONT TRY TO HELP YOU AT ALL. THE ALL INCLUSIVE SHOULD READ "ALL CHIP STUFF INCLUDED". THEY ONLY PROVIDE YOU WITH THE BOTTOM OF THE SHELL STUFF AND YOU HAVE TO WAIT ON LINE FOR EVER TO GET A HALF COLD BEER. THE LOCATION IS OK BUT THEY DONT DO ANYTHING TO MAKE IT SPECIAL. "THIS PLACE IS HORRIBLE"

Reviewed March 05, 2019
4.8
Kaja from Germany
Couple
Stayed 2 nights in February 2018

poor and slow service”

We spend a great deal of time waiting in this hotel... for drinks and food, the check in, actually everything. The service was friendly but extremely slow. The room was ok with a nice ocean view. The food, however, was really poor and not enjoyable at all. Considering the amount we paid for our stay we are somewhat disappointed

Reviewed February 27, 2018
5.6
Tammy from United States
Family with teens
Stayed 7 nights in August 2018

We had many complaints that were never taken care of”

Did not have adjoining rooms as promised, air conditioning didn’t work in one room, our rooms were located right across from the laundry area so we were crowded with maids and dirty laundry, brooms, plastic totes! I took pictures! My daughter got food poisoning when there and had to see a doctor! The on site doctor was wonderful but spoke limited English. The rooms we were connected to were very loud. One had crying children and one had people that were up partying all night. We had many documented conversations with the conseiar!

Reviewed August 20, 2018
5.2
Alvaro from United States
Solo traveler
Standard Room
Stayed 2 nights in November 2020

Worst resort I stayed at.”

Hi, for the amount of money I paid i would of expect a lot more. First the rooms are really outdated and not good. Since is outdated a lot of stuff has cracks or repairs that are very visible. The bathroom shower was very disappointing at it seems dirty. Leaving the balcony door open made all the tile floor wet and slippery. I ask for a room with a king size bed and got two small beds instead. The pools are nice. The restaurants were a disappointing. As food being serve seemed plain, boring, no flavor and just lack of presents. For the drinks the lines where big so made it not worth it to get a water down margarita or whatever your asking for. Overall this placed suck! 2 nights paid over $400. Not worth it at all.

Reviewed November 14, 2020
5.2
Ramona
Couple
Stayed 3 nights in May 2019

Furniture needs update. A/c needs maintenance.”

The a/c never cool down the room. Some of those rooms smelled really bad all the way to the hallway. Do not order room service, not worth it. Some of the restaurants are really nice with friendly and very antentive staff. This place is good if you want to party with your college friends.

Reviewed May 13, 2019
4.0
oksana from Australia
Group
room
Stayed 6 nights in August 2018

Do not bother”

Had paid for all inclusive, only had options of 5 restaurants that served the worst food I have ever eaten in my life. We had to have wrist bands and one of them had fallen off in the pool when approaching the reception they advised we would have to pay $200 usd for a replacement then after arguing with them they said we don’t have to pay but will be required to pay as we go for food etc. at the end of the stay they tried to charge us again for it but after 2 hours of explaining our situation and almost missing our flight we were able to sort the issue out. Do not bother!!!!

Reviewed August 09, 2019
1234
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