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Exterior view, Grand Oasis Cancun - All Inclusive in Cancun
Grand Ocean View - Guestroom, Grand Oasis Cancun - All Inclusive in Cancun
Exterior view, Grand Oasis Cancun - All Inclusive in Cancun
Lobby, Grand Oasis Cancun - All Inclusive in Cancun
Beach, Grand Oasis Cancun - All Inclusive in Cancun
Beach, Grand Oasis Cancun - All Inclusive in Cancun
Swimming pool [outdoor], Grand Oasis Cancun - All Inclusive in Cancun

Removed from saved list

6.7

Good

175 reviews

175 reviews

View5
Food & Dining4
Housekeeping4
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Mayan Museum of Cancun
400 m
Playa Delfines
1.4 km
El Rey Archaeological Zone
1.9 km
Avenida Kukulkan
3.0 km
Interactive Aquarium
3.8 km
Closest landmarks
Oasis Arena
100 m
San Miguelito Beach
210 m
Mayan Museum of Cancun
400 m
Parque Maya Tours
460 m
Museo Maya De Cancun
650 m

Grand Oasis Cancun - All Inclusive

Blvd. Kukulcan Km 16.5, Hotel Zone, Cancun, Mexico, 77500 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit La Isla Shopping Village as well as Playa Delfines nearby. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

400 meters to Mayan Museum of Cancun

Check-in [24-hour]

Private beach

Sauna

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
Facilities

Car park

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Kids club

Tennis court

Cash withdrawal

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Value for money6.4
Distance to city center13 miles
Location rating7.8
Nearest airportCancun International Airport (CUN)
Distance to airport11.0 km

Rooms available at Grand Oasis Cancun - All Inclusive

Grand Standard
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Grand Ocean View
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Standard Room
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
King Room with Ocean View
...
  • Room size: 24 m²/258 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Room with Sunset View
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Room with Sunset View
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Room with Sunset View
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
Enter dates to see prices
Twin Room with Ocean View
...
  • Room size: 24 m²/258 ft²
  • Ocean view
Enter dates to see prices
Sunset Room
...
  • Lagoon view
  • Shower
  • 1 king bed or 2 double beds
Enter dates to see prices
Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Oasis Cancun - All Inclusive have bars on-site?

Enjoy your favorite drinks at Grand Oasis Cancun - All Inclusive with the property's accessible bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

Does Grand Oasis Cancun - All Inclusive have a swimming pool?

While relaxing at Grand Oasis Cancun - All Inclusive, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

Does Grand Oasis Cancun - All Inclusive offer spa services?

You can benefit from your stay at Grand Oasis Cancun - All Inclusive even more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night far better.

What sort of non-water sports and outdoor activities are accessible at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive offers non-water sport and outdoor activities such as tennis courts for you to take joy in.

What kinds of facilities are available for kids at Grand Oasis Cancun - All Inclusive?

While on holiday with your family, your children can also experience the fun in sports and recreation facilities made available at Grand Oasis Cancun - All Inclusive which include kids club and children's playground.

How long do travelers typically stay at Grand Oasis Cancun - All Inclusive?

Verified past guests that have stayed at Grand Oasis Cancun - All Inclusive had an average nightly stay of 3 nights at this property.

What was the average room rate for Grand Oasis Cancun - All Inclusive been in the past month?

The typical room rate for Grand Oasis Cancun - All Inclusive in the past month is 215.51 USD, compared to city's average of 184.51 USD.

What is the average rating that verified Solo travelers' have given to Grand Oasis Cancun - All Inclusive?

Past solo travelers that have stayed at this property have given Grand Oasis Cancun - All Inclusive an average rating of 6.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Grand Oasis Cancun - All Inclusive?

Verified group travelers that have stayed at this property have given Grand Oasis Cancun - All Inclusive an average rating of 6.1. You can find more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Grand Oasis Cancun - All Inclusive?

Verified local travelers that have stayed at this property have given Grand Oasis Cancun - All Inclusive an average rating of 6.6. You can look up on more detailed customer testimonials, and comments for this property down in the review section.

What is the closest airport to Grand Oasis Cancun - All Inclusive?

The closest airport to Grand Oasis Cancun - All Inclusive is Cancun International Airport, 11.0 km away.

What people love about Grand Oasis Cancun - All Inclusive

  • 10

    Exceptional
    Cleanliness

    "This place was nice and clean."

    Kie

    |

    January 7, 2021

  • 9.2

    Exceptional
    Staff 

    "Rooms was kept clean, food was good, staff very helpful and location was great."

    Cathy

    |

    December 28, 2020

  • 10

    Exceptional
    Location

    "Expansive grounds, nice location!"

    warren

    |

    January 1, 2021

Property ranking|Compared to 1,213 Cancun properties
See all rankings
Cheapest price score
Location score
7.8/10
Value for money score
6.4/10
Service score
6.3/10
Better than
96
%
of Cancun properties
Better than
94
%
of Cancun properties
Better than
91
%
of Cancun properties
Better than
91
%
of Cancun properties
Overall rating:

6.7

Good
175 reviews
Cleanliness
6.7
Facilities
6.3
Location
7.8
Read all reviews >
More about Grand Oasis Cancun - All Inclusive

More about Grand Oasis Cancun - All Inclusive

Experience Luxury and Fun at Grand Oasis Cancun - All Inclusive

Grand Oasis Cancun - All Inclusive is a 3.5-star hotel located in the heart of Cancun, Mexico, offering a wide range of facilities to ensure a memorable stay. The hotel features a 24-hour room service, casino, coffee shop, bar, laundry service, nightclub, restaurant, salon, tours, concierge, massage, indoor pool, fitness center, sauna, steamroom, and spa. Guests can enjoy various water sports (non-motorized) at the private beach or take a dip in the outdoor pool while sipping on refreshing drinks from the poolside bar. Wi-Fi is available in public areas, and there is a car park, designated smoking area, games room, express check-in/check-out, daily housekeeping, gift/souvenir shop, taxi service, and ticket service. The hotel also offers a breakfast buffet, continental breakfast, and car park onsite, including self-parking, free parking, and car park charges applied. Guests can enjoy free access to the fitness center for a healthy and active stay. Come and experience luxury and fun at Grand Oasis Cancun - All Inclusive.

Luxurious Room Types at Grand Oasis Cancun - All Inclusive

Grand Oasis Cancun - All Inclusive offers a range of luxurious room types to meet the needs of every traveler. Choose from the Grand Ocean View, Grand Standard, Standard Room, and Sunset Room, all of which come with either 1 King Bed or 2 Double Beds. Each room type is designed to provide guests with a comfortable and relaxing stay, ensuring that they have a memorable vacation experience.

Explore the Best of Cancun from Grand Oasis Cancun - All Inclusive

Grand Oasis Cancun - All Inclusive is conveniently located near some of Cancun's most popular attractions. La Isla Shopping Village is just a short walk away and offers a variety of shops, restaurants, and entertainment options. Avenida Kukulkan, the main street in Cancun's hotel zone, is also nearby and is a great spot for dining, shopping, and nightlife. If you're looking to soak up some sun, Playa Delfines and Playa Tortugas are both within a short drive. For those interested in history and culture, the Mayan Museum of Cancun and El Rey Archaeological Zone are also close by. And for a unique perspective of the city, head to Torre Escenica for stunning views of Cancun's skyline. Finally, Parroquia de Cristo Resucitado and Mandala Beach are also popular landmarks worth visiting during your stay at Grand Oasis Cancun - All Inclusive.

Unforgettable Experience at Grand Oasis Cancun - All Inclusive

Grand Oasis Cancun - All Inclusive has received rave reviews from its guests, who have praised the hotel's friendly staff, clean and spacious rooms, delicious food, and helpful location. The expansive grounds and great entertainment options make it a perfect choice for singles, couples, and families alike. Guests have also highlighted the resort's cleanliness and the kindness of the staff. Overall, the hotel offers an unforgettable experience that guests highly recommend to others.

Experience Unmatched Luxury and Comfort at Grand Oasis Cancun - All Inclusive

Grand Oasis Cancun - All Inclusive in Cancun, Mexico is a luxurious hotel that has received high praise from its guests. The hotel boasts an impressive customer rating of 6.7 for cleanliness, indicating that guests can expect a spotless and well-maintained environment. The hotel's location is another highlight, with guests giving it a rating of 7.8. This means that guests can enjoy the convenience of being close to many popular attractions and amenities. While the staff performance received a rating of 6.3, guests still rave about the exceptional service they received during their stay. Additionally, the hotel's facilities received a rating of 6.3 and its value received a rating of 6.4. Overall, Grand Oasis Cancun - All Inclusive offers guests an unmatched experience of luxury and comfort that is sure to leave them feeling satisfied and rejuvenated.

Show less

Amenities and facilities

Good
Facilities

6.3

Most talked about facilities

Food & Dining

2 mentions

Swimming Pool

2 mentions

Breakfast

1 mention

View

1 mention

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Casino
  • Fitness center
  • Game room
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Cocoa Hippie Chic
  • Cuisine: Grill/BBQ
Akeru Asia Lounge
  • Cuisine: Asian, Sushi
Bahia Rodizzio
  • Cuisine: Steakhouse
Ibiza
  • Cuisine: Mediterranean
Joy´s
  • Cuisine: Italian, Pizza
La Placita
  • Cuisine: American, Mexican
Maria Bonita
  • Cuisine: Mexican
Hacienda Sarape
  • Cuisine: Tex-Mex
Sevilla
  • Cuisine: Spanish
Tatish
  • Cuisine: International
  • Menu: A-la-carte
Tun Kul
  • Cuisine: International
  • Menu: A-la-carte
Dos Lunas
  • Cuisine: Italian
IL Forno Joy´s
  • Cuisine: Pizza
Makitako
  • Cuisine: Japanese, Mexican
Sport Bar Dinner
  • No additional information available
IL Forno Dos Lunas
  • Cuisine: Pizza

Location

Blvd. Kukulcan Km 16.5, Hotel Zone, Cancun, Mexico, 77500
Very good
Location

7.8

Airports
  • Cancun International Airport (CUN)
    11.0 km
  • Cozumel International Airport (CZM)
    65.0 km
Public transportation
  • Cancun Bus Station
    11.0 km
  • ADO Bus Station
    11.0 km
Hospital or clinic
  • International Medical Center
    1.6 km
Shopping
  • La Isla Shopping Village
    3.8 km
Convenience store
  • OXXO
    400 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Mayan Museum of Cancun
    400 m
  • Playa Delfines
    1.4 km
  • El Rey Archaeological Zone
    1.9 km
  • Avenida Kukulkan
    3.0 km
  • Interactive Aquarium
    3.8 km
  • La Isla Shopping Village
    3.8 km
  • Wet'n Wild Cancun
    7.2 km
  • Torre Escenica
    7.5 km
  • Mercado 28 Market
    11.2 km
  • Xoximilco Cancun by Xcaret
    12.6 km
Nearby landmarks
  • Oasis Arena
    100 m
  • San Miguelito Beach
    210 m
  • Mayan Museum of Cancun
    400 m
  • Parque Maya Tours
    460 m
  • Museo Maya De Cancun
    650 m
  • Playa Delfines
    1.4 km
  • International Medical Center
    1.6 km
  • El Rey Ruins (Zona Arqueologica El Rey)
    1.8 km
  • El Rey Archaeological Zone
    1.9 km
  • Backstage Theatre
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby Cot and Extrabed would be subject to availability
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center13 miles
  • Travel time to airport (minutes)18
The property
  • Number of bars/lounges20
  • Number of restaurants17
  • Number of rooms 1278

Property announcements

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Grand Oasis Cancun - All Inclusive from real guests

Provided by verified guests of Agoda
Cleanliness6.7
Facilities6.3
Location7.8
Service6.3
Value for money6.4
High score for Cancun
Rating
9+ Exceptional (16)
8-9 Excellent (8)
7-8 Very Good (9)
6-7 Good (6)
<6 Below Expectation (41)
Time of the year
Mar - May (17)
Jun - Aug (25)
Sep - Nov (19)
Dec - Feb (19)

Show reviews that mention 

Showing 80 verified guest comments
1234
10.0
Exceptional
Kie from United States
Couple
Grand Ocean View
Stayed 4 nights in August 2020

Great Experience”

This place was nice and clean. The staff goes above and beyond for there guest. The room was nice and cleaned everyday, I had gotten sick and the staff went out there way to take care of me, The location was close to everything and I would of stayed at no other place if I had a choice,

Reviewed January 07, 2021

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10.0
Exceptional
Tederal from United States
Group
Grand Ocean View
Stayed 5 nights in October 2020

Exceptional”

The resort is very nice. The beach was amazing. Access to outside entertainment is a bus ride down the street. $1 US money each way.

Reviewed October 05, 2020

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10.0
Exceptional
barbara from United States
Couple
Grand Ocean View
Stayed 4 nights in May 2022

Grand oasis”

Excellent food. Staff very nice

Reviewed May 09, 2022

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10.0
Exceptional
warren from United States
Family with young children
Grand Standard
Stayed 4 nights in December 2020

Great value!!”

Very friendly staff. Expansive grounds, nice location! I will go back!

Reviewed January 02, 2021

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10.0
Exceptional
Mattea from United States
Couple
Grand Ocean View
Stayed 3 nights in July 2020

Exceptional”

Best service. Great place for singles, couples, or families!

Reviewed July 30, 2020

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9.2
Exceptional
Cathy from United States
Group
Standard Room
Stayed 5 nights in December 2020

Great hotel!”

I visited for Christmas week and was truly impressed. Rooms was kept clean, food was good, staff very helpful and location was great. Overall experience was awesome. Will definitely recommend.

Reviewed December 29, 2020

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8.8
Excellent
Daniel from United States
Solo traveler
Stayed 3 nights in August 2022

Grand Oasis Cancum”

The room does not appear to be similarity on the website. The food and drinks are available. There is pizza hamburger french fries tacos and beverages. They are more upgraded exclusive meals to eat like the buffet. The buffet is closed between 4 to 6 and reopens. All around the ocean view is very nice and the entertainment.

Reviewed August 10, 2022

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8.8
Excellent
Cyan from United States
Couple
Grand Standard
Stayed 2 nights in September 2020

great resort but”

the resort is amazing, is very beautiful and clean but the food and liquor was horrible. the buffet has cheap non tasting food and the liquor omg taste like it was mix with water, I believe all bottles has water in it. other than that the resort was beautiful and the workers where kinda lost, one say something the other one say something else. very bad giving directions

Reviewed September 21, 2020

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6.8
Good
James from United States
Couple
Grand Ocean View
Stayed 5 nights in April 2022

It’s okay not the best”

It’s a okay resort. You can’t check in until 4pm so half of your first day is automatically wasted. To eat at any of the restaurants you have to make a reservation from 9am-11am which you can only make at one desk across the property. Of course you have to get there at 9am or the reservations will fill up by 10am. Some of the restaurants and facilities are only available to vip oasis black memebers which is an extra $35 per day per person. Your “ocean view” room will be in the back building of the property, you can see the ocean in the distance, but not the beach. To get a beach front room you have to book with them directly or upgrade once you get here. There’s peacocks everywhere which is cool.

Reviewed April 30, 2022

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7.6
Very good
Dennis from United States
Couple
Standard Room
Stayed 7 nights in July 2020

Good trip had agood time but will never book theo”

Through Adoga again. Very poor service

Reviewed July 28, 2020

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7.6
Very good
George from United States
Family with young children
Stayed 5 nights in December 2020

Very good”

good place. nice food

Reviewed April 03, 2021

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6.4
Good
Abden from United States
Couple
Grand Standard
Stayed 4 nights in June 2022

Over Rated !”

The location is extremely and outstanding good. There were too many college fraternity students that became extremely unpleasant with visitors and in the pool areas. Drinks are watered down. Options were Tequila or Vodka (Watered Down Version). Over all we ended taking a cab to go elsewhere like Coco Bongo, etc. Folk think about it before booking the "All Inclusive Resort. Not Worth Your Money,

Reviewed June 17, 2022

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6.8
Good
Arlindo from Brazil
Couple
Grand Standard
Stayed 3 nights in February 2021

Worth the money”

It's a great place considering the money. The view is amazing. Don't expect anything fancy... The food is okayish, nothing Wow.

Reviewed February 06, 2021

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5.6
Petrina from United States
Group
Grand Standard
Stayed 2 nights in November 2022

No thank you 🙏 ”

It was q short trip but not sweet. How do you serve adults chicken fingers, burgers and fries all day? The classic restaurants are only for black band members, I’ve never felt so uncomfortable being a black woman on a resort except at this resort. A guest actually hugged me when he saw my group of colored woman there. Will I return to Mexico? Yeah but not at this resort. Ty!

Reviewed November 17, 2022

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5.2
Alvaro from United States
Solo traveler
Standard Room
Stayed 2 nights in November 2020

Worst resort I stayed at.”

Hi, for the amount of money I paid i would of expect a lot more. First the rooms are really outdated and not good. Since is outdated a lot of stuff has cracks or repairs that are very visible. The bathroom shower was very disappointing at it seems dirty. Leaving the balcony door open made all the tile floor wet and slippery. I ask for a room with a king size bed and got two small beds instead. The pools are nice. The restaurants were a disappointing. As food being serve seemed plain, boring, no flavor and just lack of presents. For the drinks the lines where big so made it not worth it to get a water down margarita or whatever your asking for. Overall this placed suck! 2 nights paid over $400. Not worth it at all.

Reviewed November 14, 2020

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4.4
Lizzie from United States
Family with young children
Grand Standard
Stayed 4 nights in August 2021

Never restocked/ no Customer Service”

Fridge never restocked Waited in line for 1hr for dinner No room service was available No help when calling customer service

Reviewed August 08, 2021

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4.4
russell from United States
Couple
Grand Ocean View
Stayed 6 nights in December 2019

Terrible customer service”

Good luck if you need to contact agoda or the hotel directly. Never got a response to my emails, and the only phone number is in Mexico. You would be much better off trying a major travel site

Reviewed January 02, 2020

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3.6
Kristopher from United States
Family with young children
Grand Standard
Stayed 4 nights in December 2020

Definitely not Social distancing or safe”

They are not requiring masks or social distancing. Definitely a hazard

Reviewed January 01, 2021

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3.6
MANUEL from Mexico
Group
Double single use
Stayed 2 nights in January 2021

Hermoso”

Excelente hotel, me encanto!!

Reviewed February 07, 2021

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2.0
Kyle from United States
Solo traveler
Grand Ocean View
Stayed 2 nights in August 2021

Nightmare experience ”

The issues were endless with this resort. Charged me the wrong amount, keys stopped working three times, RUDE RUDE RUDE STAFF, took 2 hours to check in, and the list goes on. I extended my stay because I had to stay an extra night and didn’t want to go through the trouble of switching hotels for a single night. They said I had the same room. I came back to my room at 10:30pm after a day at the beach only to find my room had been locked up with a note saying I had to switch rooms after they specifically said I had the same room. I never complain but this was above and beyond any terrible experience I’ve ever had with a hospitality group. AVOID AT ALL COSTS.

Reviewed August 17, 2021

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