Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Grand Oasis Palm All-inclusive
Removed from saved list

7.7

Very good
/10
(1,133 reviews)See what guests said
Food & Dining1
Housekeeping1
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Torre Escenica 180 m
La Isla Shopping Village 4.3 km
Interactive Aquarium 4.4 km
Avenida Kukulkan 5.0 km
Mercado 28 Market 5.4 km
Mayan Museum of Cancun 7.8 km
El Rey Archaeological Zone 9.2 km
Playa Delfines 9.2 km
Wet'n Wild Cancun 13.6 km
Xoximilco Cancun by Xcaret 18.1 km
Nearby landmarks
Jardin del Arte 90 m
Torre Escenica 180 m
Miile Spa 510 m
Playa Langosta 540 m
Jardín de Zona Hotelera 660 m
Parroquia de Cristo Resucitado 670 m
Float Fun Cancún 680 m
My Friend drugs & deli 760 m
Playa Tortugas 1.8 km
Playa Las Perlas 2.1 km
Free Wi-Fi

Grand Oasis Palm All-inclusive

Blvd. Kukulcan Km 4.5, Hotel Zone, Cancun, Mexico, 77500 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Torre Escenica
Within 180 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Private beach

  • Hot tub

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money6.3
Distance to city center3 miles
Location rating8.3
Nearest airportCancún International Airport (CUN)
Distance to airport14.7 km

Rooms available at Grand Oasis Palm All-inclusive

Grand Family Suite
...
  • Partial sea view
  • Balcony/terrace
  • 2 single beds and 1 king be...
Enter dates to see prices
Sian Kaan Master Suite - Adults Only
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Sian Kaan Junior Suite - Adults Only
...
  • Room size: 72 m²/775 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Ocean View
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Sian Kaan Standard Suite - Adults Only
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed
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Grand Lagoon view Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 double beds or 1 king bed
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Grand Standard
...
  • Balcony/terrace
  • Shower
  • 1 king bed or 2 double beds
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Economy Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed or 2 double beds
Enter dates to see prices
Standard Room
...
  • Balcony/terrace
  • Shower
  • 1 king bed or 2 double beds
Enter dates to see prices
Sian Kaan Junior Suite
...
  • Partial sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Oasis Palm All-inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Oasis Palm All-inclusive?

For those who wish to drive their own cars, Grand Oasis Palm All-inclusive has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange taxi service.

Is breakfast offered at Grand Oasis Palm All-inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Oasis Palm All-inclusive.

What are my dining options at Grand Oasis Palm All-inclusive?

Grand Oasis Palm All-inclusive features on-site restaurants for your dining convenience.

What is the smoking policy at Grand Oasis Palm All-inclusive?

Grand Oasis Palm All-inclusive does not permit smoking in any of its rooms, but allows smoking in designated areas.

What are popular attractions near Grand Oasis Palm All-inclusive?

Guests at Grand Oasis Palm All-inclusive can easily visit Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium located in the Hotel Zone area.

What popular beaches are close to Grand Oasis Palm All-inclusive?

Guests at Grand Oasis Palm All-inclusive can easily visit Playa Delfines, Playa Tortugas and Mandala Beach in the Hotel Zone area.

Show more questions
See map

Explore the neighborhood

Property ranking|Compared to 826 Cancun properties
See all rankings
Location score
7.5/10
Service score
7/10
Cleanliness score
7.5/10
Value for money score
6.3/10
Better than
91
%
of Cancun properties
Better than
91
%
of Cancun properties
Better than
91
%
of Cancun properties
Better than
89
%
of Cancun properties
Overall rating:

7.7

Very good
1,133 reviews
Cleanliness
7.5
Facilities
6.3
Location
7.5
Read all reviews >
More about Grand Oasis Palm All-inclusive

More about Grand Oasis Palm All-inclusive

The all-inclusive Grand Oasis Palm offers a private beach and is set 5 km from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox. There is also a pool with a waterslide. Air-conditioned rooms have flat-screen cable TV, a minibar and coffee maker. There is a safe for hire. The private bathroom comes with a hairdryer, shower and toiletries. The hotel complex features 7 bars and 10 speciality restaurants, including one for children. Restaurants include sushi, Tex-Mex and international buffets. There are also mezcal, tequila and wine tasting sessions. Many shops, bars and restaurants can be found nearby. There is a 24-hour reception, and you can hire a car from the tour desk. Free parking is available and Cancun Airport is 19 km away. The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island.

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Amenities and facilities
Good
Facilities

6.3

Most talked about facilities

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Private beach
  • Sauna
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • All-inclusive meals

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Satellite/cable channels
  • Shower
  • Telephone
  • Towels
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

The White Box Gastrobar

  • Cuisine: Mediterranean

Sweet Palm Kids Restaurant

  • Menu: Buffet

El Buffet

  • Cuisine: International
  • Menu: Buffet

El Buffet International

  • Cuisine: International
  • Menu: Buffet

Akeru Sushi

  • Cuisine: Sushi

Cocoa Adults Only

  • Cuisine: Seafood

Bites Snacks

  • Cuisine: American

Sisal Restaurant Bar

  • No additional information available

Los Agaves Tacos and Tortas

  • Cuisine: Mexican

Makitaco

  • Cuisine: Japanese, Mexican

Dos Lunas Pizza and Pasta

  • Cuisine: Italian, Pizza

Dos Lunas Terrace

  • Cuisine: Italian, Pizza

Careyes Gourmet - Adults Only

  • Cuisine: Mexican

Isla Mujeres

  • Cuisine: American, Sushi
Location
Blvd. Kukulcan Km 4.5, Hotel Zone, Cancun, Mexico, 77500
Very good
Location

7.5

Airports

  • Cancún International Airport (CUN)
    14.7 km
  • Cozumel International Airport (CZM)
    71.9 km

Public transportation

  • Cancun Bus Station
    4.8 km

Hospital or clinic

  • Miile Spa
    510 m

Shopping

  • La Isla Shopping Village
    4.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Torre Escenica
    180 m
  • La Isla Shopping Village
    4.3 km
  • Interactive Aquarium
    4.4 km
  • Avenida Kukulkan
    5.0 km
  • Mercado 28 Market
    5.4 km
  • Mayan Museum of Cancun
    7.8 km
  • El Rey Archaeological Zone
    9.2 km
  • Playa Delfines
    9.2 km
  • Wet'n Wild Cancun
    13.6 km
  • Xoximilco Cancun by Xcaret
    18.1 km

Nearby landmarks

  • Jardin del Arte
    90 m
  • Torre Escenica
    180 m
  • Miile Spa
    510 m
  • Playa Langosta
    540 m
  • Jardín de Zona Hotelera
    660 m
  • Parroquia de Cristo Resucitado
    670 m
  • Float Fun Cancún
    680 m
  • My Friend drugs & deli
    760 m
  • Playa Tortugas
    1.8 km
  • Playa Las Perlas
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center3 miles
  • Travel time to airport (minutes)30

The property

  • Number of bars/lounges10
  • Number of floors9
  • Number of restaurants16
  • Number of rooms 594
Property announcements

Please note that charges for extra beds vary according to room type. Please note that credit card charges will appear as TravAmerica Inc. Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Charges apply for adults between 18-25 years old staying from February 22 to April 16. Cash Only. Policy is mandatory, per person and not refundable.) Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old guest. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No guest under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1 to 19 youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.

Keeping with our rigorous Be Free, Stay Safe, Feel Good practices and policies, as of January 23rd, 2021, Oasis Hotels & Resorts will offer complimentary COVID-19 antigen tests. This beneft will be available for guests who will travel to or through the U.S. territory; the only requirement is that they stay for three or more nights at any of our properties. Moreover, for guests testing positive, Oasis Hotels & Resorts will offer the Be Free, Stay Safe, Feel Good guarantee, which consists of 14 days of free stay for the person affected and one companion, with all meals included, and following the sanitary measures and protocols established by international organizations, such as WHO and EPA. With our guests’ comfort in mind, the application of the COVID-19 tests will be performed in the same property they’re staying at*, thanks to an agreement reached with Medex Lab. The antigen results will be available within 30 minutes, and will have offcial validity to be presented to the airline before boarding their fight. The complimentary antigen tests apply only for guests staying three or more nights at Oasis Hotels & Resorts, who will travel to or through the U.S. territory; however, the antigen tests will be available for all guests who require it for $18 USD or $350 MXN, and we also offer PCR tests at a cost of $75 USD or $1,500 MXN. Please consider that the results of the PCR tests take 24 to 48 hours after their application.

Reviews of Grand Oasis Palm All-inclusive from real guests

Provided by verified guests of Agoda
6.9
/
10
Good
Cleanliness7.5
Facilities6.3
Location7.5
Service7.0
Value for money6.3
High score for Cancun
Rating
9+ Exceptional (1)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (1)
Jun - Aug (2)
Sep - Nov (1)
Dec - Feb (2)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (12)
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Show reviews that mention 

Showing 6 verified guest comments
6.0
Madonna from United States
Group
Room Assigned on Arrival
Stayed 4 nights in October 2021

Review”

Grand Oasis switch us to their sister hotel next door but charged us for the higher hotel. NOT cool and did not help us resolve the issue. We were stranded without a hotel for 7 hours.

Reviewed October 16, 2021

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8.8
Excellent
Madonna from United States
Group
Grand Standard
Stayed 4 nights in August 2021

Cancun Vacation ”

Great hotel and definitely good food and restaurants for a all inclusive resort hotel!

Reviewed August 28, 2021

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8.0
Excellent
Alireza from United States
Family with young children
Stayed 7 nights in August 2020

Only if you look for a budget resort!”

This review is ONLY for the pandemic period. I have not been there in a normal time. The resort is not bad by itself, however, you have so many good choices in Cancun and Palaya del Carmen for just a little more money. If you absolutely can not afford anything more expensive, this place will be just fine. Still nice pool and beach, unlimited food if you are disciplined enough to get it and excellent specialty restaurant, though it needs a little bit of work to get the reservation. Almost all tourists at the time I was there were from Mexico. Not all staff know enough English so using google translator would be useful. Also you kind of need to know (or find out by yourself) what is available and how to get it. They don't actually help you realize there a pirate ship and how and when you can get a ticket. Same for the shows, if there is any.

Reviewed September 07, 2020

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2.0
FRANK
Family with young children
Stayed 1 night in February 2019

Acceptable”

Very expensive

Reviewed February 11, 2019

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9.2
Exceptional
Yarah from United States
Group
room
Stayed 5 nights in April 2018

Exceptional”

The hotel, is pretty nice, good location, good amenities, good staff, clean, variety of places to eat, however the food itself isn’t that great, two restaurants on the property were “good” 1st The white Box 2nd Careyes, as for the buffets Las Palmas was the most decent.

Reviewed May 06, 2018

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6.8
Good
Roberto from Guatemala
Family with young children
Stayed 4 nights in December 2020

Si das propinas te tratan como Rey”

Me pasó algo muy divertido, llegamos y no teníamos moneda local solo dólares en billetes grandes, así que los primeros días no dimos propinas, nos trataron con el látigo del desprecio, luego cambié los dólares y dejamos propinas y por arte de magia éramos unos reyes, pase adelante donde te pongo que no te de el sol, desea más, así que en general el hotel es bonito para los niños, la comida en general está bien, las bebidas para los adultos aunque tengas brazaletes Grand no pasa de tequilas normales y otros licores de los más baratos, se me olvida, los restaurantes La Caja Blanca , Alma y Bites muy buenos, procurar comer ahí, el de pizzas también muy bueno, así que en general es un buen lugar relación calidad precio, regresaremos.

Reviewed December 30, 2020

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