Location rating score
"Nice staff with 24 hours check-in facility ."
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Distance to city center||20 km|
|Nearest airport||Penang International Airport (PEN)|
|Distance to airport||16.9 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Grand Orient Hotel Perai Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Orient Hotel Perai Penang has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.
Grand Orient Hotel Perai Penang does permit smoking in some areas and is not 100% smoke-free.
"Very Good overall very satisfied ."
March 4, 2020
"The water park is awesome for me."
November 12, 2019
"Staff and the breakfast is great."
September 8, 2019
Within mere minutes to Penang Bridge and the Butterworth Ferry Terminal, Grand Orient Hotel Perai Penang is in the heart of Seberang Jaya, Butterworth, facing the busy road Jalan Baru in Perai. The property is easily accessible and well connected to all major cities via the North-South Highway which leads to Kuala Lumpur and the south of Thailand. Its prime location serves its purpose as a city oasis.
This property with 46 lavish rooms and suits, that combines with amazon theme hospitality with the finest modern day amenities, offers a definitive experience in luxury and refinement for both leisure and business travelers.
Free high-speed fiber optic Wi-Fi is in all rooms and throughout all public areas. Other features include an elevator, meeting facilities, restaurant, fitness center and sauna.
"Friendly staff and easy to approach."
January 13, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Grand Orient Hotel Perai Penang
Show reviews that mention
room is ok but need some improvement”
i booked 2 rooms, i selected this hotel because: (1)location is relatively good, very near highway and penang bridge (2)net price is about RM120 per room, relatively ok (3)got free bfast and waterpark ticket my review of this hotel: (1)room is ok about 17m2, ok la for short stay, toilet is clean, got hairdryer, got 2 free water (2)the hotel has alot of mosquito in the walkway near my hotel room door (maybe the hotel has a water park and indirectly attract mosquito), the management needs to look into this issue. The mosquito will follow you into your room (3)my friend's room bed sheet is clean but mine got some dirty stain, maybe cannot wash away by the washing machine, hotel should screen and takeout those problem bed linen (4)air con is cold but the blower is very noisy, Daikin brand air con, management please ask your technician to lower the noise of your aircon (5)parking bay is very limited, so if you come back late then you have to park outside (6) staff is friendly, polite.
Room littel bit small but the we were very enjoy the quality time with the ver satisfy environment.. The breakfast is perfect for me as the price of the room is very cheap.. What else to expect when it is FOC.. The water park is veryx3 good as my chilren is very happy with it and askt to come again next time.. GRAND ORIET HOTEL, WAIT FOR US SOON.. HAHA.
Nice and friendly staff”
The location was great, as very near to Penang bridge and also route back to KL. When we first arrived, the staff there assigned a room which the hair dryer is not function even after technician fix it still not function. Then they assist us in changing another room. So happy that they can do such favor to us. Too bad our stay were short, so unable to try out their gym and sauna facilities. One bad thing is that the food served during breakfast, the bread was moldy. I have no idea how long the bread was put or serve over there :/ But overall is good.
Value for money”
I'd recommend this hotel to all my middle eastern friends to cool off in the water park for very reasonable prices, during their visit to Penang in July and August.
clean and new hotel. swimming pool with additional charge but reasonable. very enjoy with the stay and leisure. room service for food also yummy. need an hour to prepare for yummy and heat food with reasonable price. Just the after service not so satify. no body clean the plate and alot of guest left the empty dirty plate outside the room overnight which look messy and will cause the ant and cockroach in my opinion.
Dear Sir/ Madam thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Your Sincerely: Hotel Management
Modern, Clean & Family Friendly”
Atmosphere - It seems quite suited for family or business travelers, staff are pretty friendly, and there's a water park down at the lobby. Location - Central however no walking distance to shops/restaurants. However if you have a car or just get a grab then it shouldnt be an issue. Facilities - great! has a gym which is something you don't see in most hotels at this rate. however, if you need to work on your PC in the room, the chairs are logs & it gets pretty uncomfortable! Car park space are decent but can be limited. Cleanliness & Design - overall I picked this hotel because it looks new and clean. Overall design is pretty modern, but compact. Do not expect to get a nice view from your window. however toilets n small but nicely designed. I would recommend for a stay, family/business. Not for travelers who are expecting walking distance to shops though!
Worth every penny!”
With the price we paid I think we got a pretty good deal. The room was small hut just enough for my me, my husband and my toddler. The interior of the bathroon is nice. Water park was okay for kids. The room I booked came with free entry for 2days for the water park. So it was worth it!
highly recommended ”
highly recommend next time nak pegi lagi.. anak anak seronok sgt main dlm water park... xpuas duduk 1mlm.. next time dtg penang nak duduk hotel ni..
Best best best”
We love love love the swimming pool theme park! Their staff so friendly. Their security guard help us a lot! Sure will stay here again if we come to penang! We missed penang food already. Nyummm
best hotel in Perai
Perfect if you want good sleep”
3 adults. Stayed in a room for 3. Room is rather small to fit a king size bed and a pull-out single bed, making it tight. However, the comfort of the bed makes up for it all. The room is also clean. The room has a compact interior design. It has all that we needed and we were pretty satisfied. Front desk staff were friendly and helpful. Hotel has a waterpark but is not open at the moment. Would be a great place for families with kids. Distance from the island was not an issue for us as we had our own transport.
The room i booked is particularly just nice for single traveler. It is very comfortable room with full amenities and good TV channels. I have an extra pull-out bed on top of king bed. Breakfast also quite good, not disappointing. I wish I can go for the water park next time. Probably for those driving to this hotel, the car parks seems limited in the hotel area.
The hotel is extremely clean and it is definitely value for money! The water theme park is well managed and clean too! The hotel provides everything under a standard hotel would have, including ironing board. Simply impressive! However, you can skip the hotel breakfast as it has an extremely limited varieties. The carparks are limited too, and guests would have to park their car by the roadside should they reached the hotel late after 8pm. Overall, I had a good experience living in this hotel. Would strongly recommend others to stay
Best Hotel for Short Vacation”
The room very small but its okay compared to the price. The breakfast also very nice. Not too variety but its enough to make you full until lunch. The best thing is there is water theme park(need to pay separately from room charges). We are enjoyed the water theme park and will go again later. The location also near to the PLUS Highway. But the parking facilities very limited during peak time.
Good hotel,staff are very friendly,cleanliness was very good”
I suggest the hotel should give priority to guest to use the water park as long as the guest stay there...dont burden guest to pay fr next day if guest still want to enter the water park....bcoz guest already pay more fr the room...the berakfast should be ready accordingly to the number of guest staying there...food must be more variety...food.must be added all the time,dont have to wait fr guest to come...thats all...tq
Value for Money”
It was a good experience with 5 stars hospitality at 3/4 stars price. The water park should be the main attraction of the hotel and kids can be quite noisy at times. Apart from that, it was good!
Nice hotel with good services...friendly staff and easy to approach...very nice and clean waterpark...suitable fir family with children to enjoy the vacation together...also for food, it was good and reasonable price...
Family dgn 3 anak kecil ”
Tempah bilik sekali dgn tiket waterpark. Ada bilik yg tiada sekali tiket so kena beli asing. Harga tiket tak mahal sgt sekali masuk rm15.00 utk 2 hari rm25.00 klau stay di hotel. Size bilik sgt ok sbb ada baca review ckp bilik kecik tp size bilik mmg sgt ok masih ada space di hadapan. Ada almari pakaian,safety box,iron board,tandas sgt cantik dan bersih. Waterpark sgt menarik mmg sesuai utk kanak2 n dewasa. Ada bhg kolam yg dlm 4f so kena pantau ank2 yg nak mandi bhg ni. Kawasan waterpark bersih dan air jenih tak keruh. Ada cafe berdekatan pool boleh mkn di cafe sambil pantau ank2 mandi. Sgt puas hati dan akan dtg semula dlm masa yg terdekat
Great stay but lot of mosquitoes”
I love my stay, the staff is very helpful as they helped us to fix broken shower parts as soon they received complaint from us. The breakfast is average, fulfilling. Only there are a lot of mosquitoes in the room, luckily I brought my repellent spray as I read the reviews previously
courtesy and friendly staff”
clean and quiet surrounding with a beautiful landscape pool open for those staying in. unfortunately the theme park hasn't completed yet but its beautiful for photo taking!