Lovely hotel and service with a smile”

this was the 2nd time, i stayed in this grand palace hotel. last time i was here in 2010. the front desk service has some detoriation than of 2010. otherwise the stay was very comfortable. its a 5 mins walking from the guangzhou east railway station which has a mrt station at the same time long distance train for inter city and for hong kong as well. ikea shopping mall is the next building of the hotel. there is a seven eleven just on the oppsite side of the road. kfc, pizza hut and other retaurant are also within 3/4 minutes walking distance. the hotel provides a free internet and gym facilities. hope, i'll stay here again in future, if i visit guangzhou again.

Great Location”

Grand Palace hotel is only 2-3 blocks away from city MTR & Railway station going to Hongkong. That is the main reason for my booking. Convenience. The rooms are clean & big. There's free internet LAN cable inside room. Free WIFI in Lobby area only. Breakfast inclusive. Buffet breakfast is good and has a lot of chioces. At the back of the hotel is the IKEA store. you can go there if you have spare time, although it closes at 10pm in the evening.

Good value for money”

This place was great for us since we had business at the US Consulate, and it is right next door. The hotel provided small amenities such as an umbrella when it rained, safe, coffee in room, etc... all in all a satisfying upper-mid range hotel. THe staff was very polite and helpful and the place seems well managed. The free in-room internet was another plus. All-in-all we would stay there again if visiting Guangzhou. You can find much cheaper hotels and much more expensive hotels, this one is a good nice hotel at the upper range of the middle of the road hotels, but great value considering location in the center of Tianhe district.

Convenient location”

The Grand Palace Hotel is conveniently located near Guangzhou East Railway Station. A 20 minute metro train ride from the airport. Shopping mall is within walking distance. Nearby restaurants have good selection of food.

Great hotel, will come back to this hotel”

this is a great hotel and i got a good price from agoda. we liked this hotel most since it is just behind IKEA which we really intend to visit and near the Guangzhou East railway train station, where there is a mall connected so there are a lot of restaurants to choose from and shops to do lots of shopping. the hotel had 5 choices for pillows, loved the down feather the most and the kapok pillow which smelled great. the breakfast was nice, considering it had a mix of chinese and international cuisine. the staff speaks english and are quite helpful. will definitely go back to this hotel at the same rate we got.

Best Hotel at this price”

We stayed there for nine days. One of the best hotel so far I stayed in China. Location is the best. Staffs are very helpful and can speak English. Hotel Condition and Cleanliness are Excellent. Guangzhou East Railway Station MRT is just 5-7 minutes walking distance away. There is a 7/11 just opposite of the Hotel. Complimentary Internet speed is very fast. On the day of my wife's Birthday, the hotel provided a surprise Greetings Card, Cake, Candies, Drinks which was really exceptional.

Very Good Hotel”

It's a very good Hotel. As a matter of fact, it was my 4th time to Guangzhou, and I was looking for a good Hotel to stay in on my next trips. And I can say that I found it. The location is perfect, close to some of the Shopping Centers of Guangzhou, close to the East Railway Station, and a 20 minute drive to the Pazhou Complex. For me this will be my hotel for the next trip.

Exceptional”

I was business visitor for the Canton Fair. Usually I used to stay near Beijing Lu but for the first time I stayed in this hotel since suggested by another friend. It was absolutely very clean. Huge bedroom with an additional with sofa sets and TV and a separate AC. The toilet was also large and very convenient. The staff were very friendly and ready to help, though not many speak English. The break fast was fairly good. They had all for a an English breakfast. Live cooking of fried eggs, fruits, freshly ground and brewed coffee etc. For me it was excellent and value for money. Located just three minutes slow walk to the East Railway station and in the center of many things like the Fair halls, Beijing Lu, restaurants and in the range of about RMB 30 taxi fair. So I would highly recommend this hotel to anyone.

Conveniently located hotel with good staff”

We stay here quite often and one of the main things that drew us here was the location as it is closest to IKEA and close to the PoPark mall as well as the CITIC building. You can also go most places via the subway which is a little distance away, but you pass through the PoPark mall with air conditioning to get there. Since it is very close to Guangzhou East Train and Bus station which has the Kowloon Canton Railway departure, it is good for walking to the hotel. Sometimes taxis complain about the short distance if you take one from the train station to the hotel. The staff is generally good with some more friendly and helpful than others. The rooms are a really mixed bag as there are several different years of renovation on the different floors of the hotel. All are fine just some are finer than others. The newest renovated rooms have large bathrooms with seperate tub and shower areas. The last time we stayed all of the fridge beverages were complimentary which is nice. We have stayed here many times and will continue to come back when we are in Guangzhou.

Good location and excellent staff help”

I thoroughly enjoy my stay here. The staff were always friendly and I was able to use my computer without any problem. Breakfast was adequate and I had no problems with a crowded breakfast room. If you like eggs, order them as soon as you enter the dining room as there is only one person taking orders as it is cooked right there. I worried a lot about getting to the hotel from Guangzhou station and now realized that it is only a ten minute walk. I took a taxi and that was not necessary. Be careful around Guangzhou station, but I had no glaring problems ... The room I was in was at least four times larger than the cracker box hotel room I am presently in in Hong Kong. The maids do not really change the sheets unless you ask, and the carpets are rather soiled, but paper slippers are available. The bathroom was fine and TV limited in foreign channels. If I return to Guangzhou, I will definitely stay at this hotel. Agoda gave me a great deal!! Good luck to all of you future travelers there.

Good Location”

our stay in this hotel was quite good. we were satisfied with our stay. they even had complimentary bar drinks for us. also, for our breakfast, we had buffet which was already included in the voucher. ikea is nearby and so is jusco if you need to buy stuff. guangzhou east railway station also is near, about 10 minutes walk.

1 night at Grand Palace”

My 1 night at Grand palace was a great nite,good location (Because very near to Guang zhou east railway station)and 711 just across the hotel. The staff very helpfull and they can understand english quite well,friendly n i'm so satisfied.

We love it!”

It is our 3rd time.That tells everything!!! We will always book this hotel. It is the best hotel in Guangzhou. Not 5 Star, but has everything, waht we need. Good price, good service! Staff always friendly and helpful. Helped us by everything, we needed. Food, restaurants, shopping, railway, metro, Jusco all nearby. Room quiet, bed a littlebit small, but does not matter for us.

Fantastic location and great service”

This hotel is just 10 minutes walk to Guangzhou east mrt station. Around were many eateries ranging from cheap fast chinese meals to moderately priced restaurant dishes. The massage costs only RMB 88 for one hour body and includes a great bowl of wonton noodle. Masseuses were properly uniformed and skillful and beautiful.

A place worth to stay”

we were deeply impressed by the remarkable service. the receptionists helped us to online searched the information needed without any hesitation. and the house keeper was so friendly to recommend the interesting places when we asked her. the room's astmophere and environment was so warm, clean and comfortable. besides the hotel location is wonderful with only few minutes walk to ikea, jusco and guangzhou east train station.

Good for the price.”

It was a fantastic stay, the check-in process is quick and the room was big. It is especially great for a price like this. Plus it is near major CBD areas in Guangzhou, near Guangzhou Dong Train station. If you are in Guangzhou for a short while, I highly recommend you stay in here. There is a floor for massage that is cool and offers discount for hotel residents. Enjoy

Good Location and Helpful Staff”

This is my 4th time to stay in this hotel. Even though a bit old, this is near Ikea, Popark and the GZ East railway station. Hotel has shuttle to the fair 3x in the morning at different intervals, and 2x from the fair. Our bathroom had an electronic seat which has spray, dry, heating functions which was a first for me in the many years I go to China. I also love the different choices of pillows offered by this hotel - my fave is the kapok pillow. I wish the aircon would be a little easier to control. Our room almost always on the warmer temperature than we wanted. Also, the bedside controls for the lights do not work properly and we always have to struggle in the dark at first whenever we get into our room from the fair since the switches had to be flicked on one by one instead of one master switch.

Solid 4 star, for business traveler ”

I spent one night on a business trip great place just around the corner from the east train station .... decent breakfast for anyone familiar with traveling in Asia ... there's more to breakfast than just bacon and eggs you know .. this will be my go to hotel for guangzhou no need to look any further ... any one complaining about this place does not travel very often

value for money for good location and great staff”

overall stay was good. we are returning guests and as often, i loved the 5 choices for pillows. canton fair is truly tiring but at night, a good rest/sleep will energize you. their pillow choices are great. loved the kapok pillow. also, the staff are attentive and truly serves to please, cannot complain anything about their performance. we also loved that the hotel gave us a complimentary copy of a book about Guangzhou when we asked if we could buy the copy that was found in our room. breakfast was not as good as last year, i wish they could improve it. the bathroom was old style, could be better. location is very near the GZ East Railway station so accessible to train system, restaurants and shopping malls like Popark and Ikea.

Hotel near Train station to HK”

Grand Hotel is very near the Train Station going to Hongkong. We chose this hotel because of that. Rooms are ok, clean & big area. Breakfast is also good. At the back of the Hotel is the IKEA store. MTR is also 2 blocks away. It is very convenient.