See all 291 properties in Batam Island.
Review score5.4
Based on 107 reviews
Grand Palace Hotel
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Reception
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Palm Springs Golf & Beach Resort - 7.5 km from property
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Nongsa Beach - 9.3 km from property
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Standard
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6.8 Good location
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6.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Standard
...
  • Garden view
  • 16 m²
  • 1 double bed and 1 king bed
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Executive
...
  • Garden view
  • 26 m²
  • 1 double bed
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Superior
...
  • Garden view
  • 18 m²
  • 1 double bed and 1 king bed
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Have a question for Grand Palace Hotel?

Nearest essentials

Airports
  • 9 kilometers to
  • Hang Nadim Airport (BTH)
  • 24 kilometers to
  • Changi International Airport (SIN)
Hospital or clinic
  • 700 meters to
  • Rumah Sakit Bersalin Pelita Hati Bunda
Pharmacy
  • 650 meters to
  • Adi Farma
Convenience store
  • 900 meters to
  • Indomaret
Cash withdrawal
  • 850 meters to
  • ATM

More about

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Verified guest reviews

Agoda Reviews (107)

3.4

Filter by guest type:
Review score
  • Cleanliness 4.7
  • Facilities 2.9
  • Location 6.8
  • Room comfort and quality 5.4
  • Service 5.1
  • Value for money 6.1
  • Cleanliness 6.2
  • Facilities 2.0
  • Location 6.7
  • Room comfort and quality 6.4
  • Service 6.2
  • Value for money 6.8
Review score
  • Cleanliness 4.2
  • Facilities 8.0
  • Location 6.6
  • Room comfort and quality 4.6
  • Service 4.7
  • Value for money 5.9
Review score
  • Cleanliness 4.7
  • Facilities 2.0
  • Location 7.0
  • Room comfort and quality 5.4
  • Service 5.3
  • Value for money 6.2
Review score
  • Cleanliness 3.3
  • Facilities 2.0
  • Location 6.3
  • Room comfort and quality 4.0
  • Service 5.3
  • Value for money 3.7
Review score
  • Cleanliness 4.0
  • Location 6.5
  • Room comfort and quality 5.0
  • Service 4.0
  • Value for money 5.0
Review score
  • Cleanliness 4.9
  • Facilities 2.0
  • Location 6.4
  • Room comfort and quality 6.3
  • Service 4.8
  • Value for money 6.3
Provided by verified guests of Agoda
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Room type
  • Standard
  • Superior
  • Executive

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Showing 108 verified guest comments
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8.8
Muner from Singapore
Couple
Superior
Stayed 1 night in October 2016
Nice vacation place ”
Very friendly staff also nice place to stay
Reviewed October 25, 2016
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2.4
Hiroshi from Singapore
Group
Standard
Stayed 1 night in April 2016
Bad cost performance”
There is dirty bed, no air-con remote control, no sheets...no hot shower, no paper in toilet... Breakfast is toast and coffee only.
Reviewed May 05, 2016
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4.0
abhishek from Singapore
Group
Standard
Stayed 1 night in April 2016
Not good hotel”
Lot of masquitoes in room. Dont change towel if you dont ask. Breakfast not in room. Only at 7am. You cant wake up. Room is very very small. They dont underetand english.
Reviewed April 15, 2016
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2.3
weijian from China
Solo traveler
Standard
Stayed 1 night in March 2016
GOD. IT S JUST FEEL LIKE A HELL”
location
I have to positively log in my account to write this review warning you guys to avoid this kind of hotels.You will find a lot of roaches climbing everywhere inside the room,so I didn't switch off the light at night.And the second is breakfast is not available in the morning like they noted on agoda's website.the third is the WIFI only can be connectable on the lobby area.You can easily find a much better place near Nagoya hill if you are willing to pay 1 or 2 dollars each day.
Reviewed March 28, 2016
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5.2
tong from Singapore
Business traveler
Standard
Stayed 2 nights in March 2016
agoda survey”
Nothing.
Reviewed March 15, 2016
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2.0
ARISTOTLE from Singapore
Couple
Executive
Stayed 3 nights in February 2016
DISAAPOINTED”
My gosh! this is so disgusting hotel ever! We booked here for 3 nights but when we came to hotel, we are so disappointed soo much!! we booked executive room, thought that we can have a beautiful stay! but then the room is soo dirty! the mattress, pillows, the floor everything! the staff cant even speak the very simple english! no wifi! we just wasting our money! we didn't stay for even one night! Not recommended hotel!
Reviewed February 11, 2016
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4.0
Mohd from Malaysia
Family with young children
Standard
Stayed 1 night in February 2016
room is bad”
very poor.. and too expensive!
Reviewed February 10, 2016
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4.0
Mohd from Malaysia
Family with young children
Standard
Stayed 1 night in February 2016
room is bad”
very poor.. and too expensive!
Reviewed February 10, 2016
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10.0
carl from Malaysia
Business traveler
Executive
Stayed 1 night in October 2014
good”
good
Giid
Reviewed May 12, 2015
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3.3
Sunawr from Singapore
Couple
Superior
Stayed 2 nights in April 2013
Exceptable for the money paid”
Faraway for streets, quiet and relaxing
Exceptable for the money paid. We don't expect 5 Star treatment from staff considering the money paid-cheap stay!
Reviewed March 18, 2015
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