Location rating score
"Overall it is a good stay, good maintenance of facilities."
Muhammad - November 8, 2019
Free Wi-Fi in all rooms!
|Value for money||8.3|
|Nearest airport||Miri Airport (MYY)|
|Distance to airport||9.2 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Grand Palace Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Miri with private transportation, the hotel can arrange car rental for you.
Grand Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Suitable for a business trip, near the town."
November 8, 2019
"Room is very clean and comfortable."
February 13, 2020
"It was satisfied to my needs."
January 6, 2020
Well-placed in the restaurants, nightlife, shopping area of Miri city, Grand Palace Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Oil City Medical Imaging, Columbia Asia Hospital - Miri, Miri City Fan.
Offering hotel guests superior services and a broad range of amenities, Grand Palace Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests, luggage storage.
The hotel features 125 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk. The hotel's hot tub, fitness center, sauna, outdoor pool, spa are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Grand Palace Hotel the perfect base from which to enjoy your stay in Miri.
"My favourite place to stay in Miri."
January 1, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-10 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 11 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Grand Palace Hotel
Show reviews that mention
Best Hotel in Miri”
Excellent customer service and personal attention from the reception team and Sales Manager Jeffery. The rooms are very spacious, the AC was silent and always at a comfortable temperature, and the furniture leaves me relaxed the moment I enter the room.For this low price the mini-bar is stocked. My business partner had his own room and we both felt we've slept the best at the Grand Palace over all hotels in Miri. Breakfast was lovely (they had separate cooked vegetable dishes) and the waitress and chef do pay attention to the details and quality. The restaurant is really popular with the upper-class crowd in the evenings and weekends. Everyone here speaks excellent English and smile. If you would like a inexpensive taxi driver who speaks aEnglish and knows the place well (airport transfers, Miri-Brunei or Miri to Bintulu, short and long-distance tourist trips) I would suggest Mr Ting (+60 16 852 1379). Lots to see in Miri and lots of secret places such as Lambir National Park etc
Pros: Excellent reception by security staff and bell boys who were proactively helpful in rendering a car parking space and protage. 2) The Reception was ready for my arrival and greeted me by name. 3) I believe my room was upgraded without being informed. My room was immaculately clean without a whiff of adour. All conveniences were provided including the morning papers. 4) Well located within 3 minutes walk to bank and restaurants. 5) Car park was well secured. 6) Breakfast was excellent. Cons : None My above comments are subjectively personal and based on the price I paid vis a vis the accommodation offered. In a nutshell the hotel is better t h an most 4-star hotels anywhere in the world. Thank you to the Management and Staff of Grand Palace Hotel Miri.
Our lovely stay at Grand Palace Hotel”
We stayed at the Grand Palace Hotel for the first time and had a fantastic time at the hotel and Miri. The non smoking room was clean and the staff was Fantastic. Very approachable and helpful. The bed and breakfast package was fantastic value for money. The hotel food was delicious and reasonably priced. We got a chance to sample local delicacies whilst in our hotel. Facilities were good for relaxing. Location was ideal everything was walking distance or 5 to 10 min drive. Myself and my wife would definitely book our stay with Grand Palace Hotel should we return back to Miri Malaysia again.
Cosy medium-size hotel ”
This is my second stay at Grand Palace Hotel this year. Beautiful small hotel which is easily accessible from the Miri-Lutong Road. The rooms are clean and their bed linens looks fresh and clean. The only setback for me is that I prefer toilets which have attached bidet. I hope they install these at their next refurbishment exercise or as a special exercise.
A hotel that will cater to every need”
Grand palace has been around for as long as i can remember but in terms of a hotel of choice it is one of the best in miri. The location is perfect for supermarket shopping, restaurants are located everywhere, nightclubs are nearby and there is a bookshop n toy store right next to the hotel that will cater to the kids.The room is comfortable n clean and the pool is good as well. This is an adult pool so be sure to bring your own floaties for children. As an added bonus, parking is very good for people who drive here. Overall a great hotel and i always find myself choosing this one over the others everytime i come.
I will rate this hotel 8.5/10. The facilities are simply so awesome. The only thing I regretted was only stay for one night. Frankly speaking, I seldom give so high rate for such hotel as the hotel really make me feel so comfortable. The first step I stepped in to the lobby, I felt grand and with the friendly receptionist provides efficient service, I got my room key very fast. The room was so big (standard room), and able to see the nice view of Miri town. Besides, I love the their room bathroom as it's clean and tidy. One more thing that make me feel so delighted was they actually provides 4 pillows (2 types of pillow which one type is harder and another is softer). Variety is very important for customers. Moreover, beside the hotel you can find a lots of pubs for you to chill out with your pals. Of course, there's a lots of hacker stall nearby. I missed the Sarawak "Gan Mian" very much.
Grand Palace has always been on top of our choice hotel to stay in when we visit Miri City. Apart from the location we enjoy the room accommodations , the friendly and efficient staff and the safety they offer. Thumbs up and keep it up.
A good place to stay on business. ”
I enjoyed my stay at the Grand Palace Hotel and would recommend it if you are visiting Miri. The website indicated that wifi was only available in public areas but it is available in your room. The gym is well-equipped which was good as I am a walker but it was difficult to walk as there were few footpaths. Good looking food places nearby but unfortunately I was not able to visit these but I will next time!
Very Comfortable hotel with international standard”
Very comfortable hotel which represents high international standard, as it should be. We had a pleasant stay and enjoyed a really good breakfast. The room was spacious and well designed. The bed was very comfortable, all was well maintained and clean. The same goes for the facilities, we especially liked the pool area. We would again choose and highly recommend the Grand Palace for a stay in Miri.
We selected the Grand Palace for its central location and access to nearby shopping centres, supermarket and bars. The rooms were of a good standard, clean and well maintained. Hotel is easy to access along the main road into Miri town and the price was reasonable for the standard of room. The staff were attentive, however the breakfast buffet options were rather limited and little variety was offered. Balcony was was anice touch.
One of the most comfortable beds I've ever had in all the hotels I've stayed but..”
Should have a better receptionist to welcome the customers. The one who attended to us definitely needs training in customer service. I shall call her A. First of all, she only gave us 1 access card and 1 power card when there were obviously two of us standing right at the counter. Normally, a room has 2 access key cards, right? The power card is optional. Hence, I thought the power card was the other access card, so I asked if it would work. She then asked another receptionist B to answer me, and because A was the one who processed our check in, I asked her if we could have another access card. Not only did she frown, she told B to handle it while SHE gestured to the next guest waiting in line and attended to him instead. Guess what, B was not happy too! Is this how you treat your guests? It's a shame because in all the times I have stayed in Grand Palace, this is the first time I have received such an attitude and such service.
We are frequent guests of Grand Palace Hotel over several years and have seldom been disappointed in our expectations. She has one of the best housekeeping team in the hotel business. Facilities are very well maintained and carpets are regularly changed out. Reception are always welcoming and the restaurants are at par with the industry. The car park can be better managed given the high volume and hotel guests' parking should be prioritized. Highly recommended.
I visit Miri occasionally and after a few false starts with other hotels I always seem to end up at this place now. It offers good amenities, a clean and comfortable room, aircon which works, a bathroom which works, clean towels, coffee and tea making facilities, a minibar (no alcohol) an in-room safe and ironing board. Room has free wifi and a complimentary newspaper every morning. Room service until 11.30pm. Rooms on the upper floors are reasonably quiet. There is a western restaurant that provides classic well-prepared dishes in a fine dining ambiance with a piano playing in the background. A good Chinese restaurant too. The only niggles are the lack of English language channels on the TV (no BBC Worldwide, no ITV) and the breakfast buffet (served in the western restaurant) which is OK but a bit limited in scope. Its a classic hotel with no real bar or coffee shop facilities. But there are plenty of bars and burger joints nearby if thats your thing. Staff performance is reasonably good and they try to be helpful although there is no concierge so it can be a bit hit and miss. The health club and swimming pool are OK. Taxis are usually easy to find - the hotel is just outside the city centre but there are plenty of shops around. Good value for the price paid.
Everything was good, except the parking slot. There will be no parking after 9pm(hotel's parking), but still have the outside parking space. The receptionist doesn't really friendly but giving you all the information in this hotel. This was my first stay, and I don't know which way was to the hotel's lift, they don't even care. Other than this two things was ok, perfect room and mini bar. Cold air conditioner, perfect water pressure and hot water. As I didn't try the other facilities such gym and the pools, so no reviews for that. I'll be back to this hotel. No worries about surrounding, there's many foodshop, supermarket nearby if you don't include your breakfast. Thanks Grand Palace Hotel for our perfect stay here.
Excellence in all aspects based on the price. Have been staying in Grand Palace Miri for about 5 times over three months.
Value for money”
Grand Palace Hotel located in such a good area, there so many amenities around the area to try some local food. There is a nearby shopping mall. Room is big and comfortable. It was a pleasant stay!
Smooth and Easy stay”
Staff members across the board are attentive to my expectations and courteous. Accomodation is roomy and clean and bed is comfortable. This was the 5th time I have returned within about two months. I can't hardly find a more accommodating hotel in Miri or anywhere else throughout Malaysia relative to the price and conveniences.. eateries surround the hotel within a 5-minutes walk and Maybank is just a stone throw away. Highly recommended!
Nice Hotel in a nice area”
This was my second time at the Grand Palace and it did not disappoint. The room was a good size and comfortable, and the food was great. Selection at breakfast is adequate, but the food from the restaurant is fantastic - great steaks. Location is decent with restaurants and bars only a stones throw away. I will more than likely be staying here again and would recommend it to anyone staying in the area.
Great location for night life”
Booked the grand palace as it was very reasonably priced, it is a bit further out of town then other hotels but it is located right inside the clubbing district part of town next to all the bars and clubs, making it perfect if you are just going out on the drink
grand palace is in a great location about a 10 min stroll from the night life area, very close to various bars and restaurants. it is also only a 5 minute walk to a large supermarket, it is very easy to move around in miri from here. it has a good pool which is welcome after the heat of the city. the staff are friendly and the rooms are in good condition.