Grand Palace Hotel
Free Wi-Fi

Grand Palace Hotel

Lot 638, Block 7, MCLD, 2KM Jalan Miri-Pujut, Pelita Commercial Centre, Commercial Center, Miri, Malaysia, 98008
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Superior Twins Grand Palace Hotel
Superior Twins
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    Swimming pool [outdoor] Grand Palace Hotel
    Swimming pool [outdoor] Grand Palace Hotel
    Fitness center Grand Palace Hotel
    Queen Bed Standard Room Grand Palace Hotel
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     Grand Palace Hotel

    Grand Palace Hotel Reviews

    8.1
    Excellent
    /10
    (2198 reviews)See what guests said
    8.8
    Excellent

    "Overall our stay there was memorable."

    Hjh R.

    -

    April 6, 2018

    8.3
    Excellent cleanliness
    Recommended by 97% of guests

    Things you’ll love about Grand Palace Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Excellent
    Location
    8.4
    See map
    Excellent location - 900 meters from city center
    Popular
    Nearby
  • Miri City Fan1 km
  • Miri Handicraft Centre1.63 km
  • Canada Hill1.99 km
  • Tua Pek Kong Temple2.44 km
  • Riam Temple5.24 km
  • Luak Bay10.77 km
  • Esplanade Beach10.78 km
  • Miri Crocodile Farm18.61 km
  • Lambir Hills National Park23.48 km
  • Mulu World Heritage Area98.33 km
  • This property is in high demand!

    Booked 37 times in the last 2 days | 15 travelers are looking at this property right now

    Value for money8.2
    Location rating8.4
    Nearest airportMiri Airport (MYY)
    Distance to airport9.2 km
    Property overview

    Well-placed in the restaurants, nightlife, shopping area of Miri city, Grand Palace Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Oil City Medical Imaging, Columbia Asia Hospital - Miri, Miri City Fan.

    Offering hotel guests superior services and a broad range of amenities, Grand Palace Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests, luggage storage.

    The hotel features 125 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk. The hotel's hot tub, fitness center, sauna, outdoor pool, spa are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Grand Palace Hotel the perfect base from which to enjoy your stay in Miri.

    Read more

    Rooms available at Grand Palace Hotel

    7.8
    Very good
    Room comfort & quality
    Superior Twins
    Superior Twins
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Queen Bed Standard Room
    Queen Bed Standard Room
    ...
    • City view
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Queen Bed
    Superior Queen Bed
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard Twin Beds
    Standard Twin Beds
    ...
    • City view
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
      Enter dates to see prices
      Executive Room
      Executive Room
      ...
        Enter dates to see prices
        Connected Room
        Connected Room
        ...
          Enter dates to see prices
          Luxury Room Shared Bed
          Luxury Room Shared Bed
          ...
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            Run of House
            Run of House
            ...
              Enter dates to see prices
              Have a question for Grand Palace Hotel?

              What people love about Grand Palace Hotel

              • 9.2
                Exceptional
                Staff 

                "I enjoyed my stay , The Hotel very clean , food is good , the staff are so friendly"

                Ahmed

                |

                January 7, 2019

              • 7.6
                Very good
                Staff 

                "Staffs are friendly as well."

                Christhy

                |

                January 10, 2019

              • 8.0
                Very good
                Spaciousness

                "The rooms were big and the beds are pretty large and comfortable."

                Gwendolyn

                |

                February 22, 2018

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              More about Grand Palace Hotel

              More about Grand Palace Hotel

              8.8
              Excellent

              "Like the location and hospitality."

              Shibu

              |

              January 5, 2019

              Read more reviews

              What they offer

              10.0
              Exceptional

              "Good packing , good restaurant n centre location"

              Hwong

              |

              January 4, 2019

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Grand Palace Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (2198)Booking.com Reviews (690)
              8.1
              /
              10
              Cleanliness8.3
              Facilities8.0
              Location8.4
              Room comfort and quality7.8
              Service8.1
              Value for money8.2
              All languages
              All guests (2198)
              All room types
              Showing 1119 verified guest comments
              12345
              8.0
              Excellent
              GANANG from Malaysia
              Couple
              Queen Bed Standard Room
              Stayed 2 nights in May 2019

              Room 520”

              Overall stay is satisfactory but parking space very limited and not enough.

              Reviewed May 21, 2019
              8.0
              Excellent
              HAJI from Brunei Darussalam
              Family with young children
              Standard Twin Beds
              Stayed 1 night in May 2019

              Comfy as usual”

              WiFi a bit slow that night.

              Reviewed May 21, 2019
              10.0
              Exceptional
              Pang from Singapore
              Business traveler
              Standard Twin Beds
              Stayed 2 nights in March 2019

              Great Service”

              The reception tried to help sort out the problem which Agoda rejected. When we book hotels on a business trip it is paid by our finance dept in Singapore using their credit card. I do my best to make sure it’s ‘Pay Now’ instead of ‘Pay at the hotel’. I don’t know what’s wrong with the Agoda software which mucks this up. This has happen to me and my colleagues and it’s really horrible for us. Please could Agoda have the Pay Now option for all business travelers.

              Reviewed March 24, 2019
              9.2
              Exceptional
              TWEE from Malaysia
              Business traveler
              Standard Twin Beds
              Stayed 2 nights in February 2019

              Good”

              Old hotel. Limited private parking space. Public parking just next to the private parking space. So be careful if you have not park at the hotel parking as you need to put parking coupon. The receptionist did not informed me and I got a fine ticket. Great breakfast.

              Reviewed March 21, 2019
              10.0
              Exceptional
              Pang from Singapore
              Business traveler
              Queen Bed Standard Room
              Stayed 2 nights in March 2019

              Great Service”

              The hotel reception manager was holding up my room key for me as I arrived from the airport! Everything in the hotel room was excellent and the internet speed was fast. Hotel fridge worked too. The breakfast isn't showy but had lots of local cooked greens. The other local dishes with chicken and beef were definitely fresh.

              Reviewed March 19, 2019
              8.4
              Excellent
              nik from Malaysia
              Family with young children
              Queen Bed Standard Room
              Stayed 1 night in February 2019

              Unfriendly duty manager”

              I checked in at 3pm, Saturday 23rd February. The duty manager who was in charge did not smile and greet us at all. This is my second time staying at this hotel. Pls advise your staff to be more friendly and welcome the guests in more polite way.

              Reviewed February 27, 2019
              7.2
              Very good
              Sukaridi from Brunei Darussalam
              Couple
              Queen Bed Standard Room
              Stayed 1 night in April 2019

              Greats”

              Pro: 1. Facilities and room is very good. 2. Cleanliness is good. 3. Breakfast is not a lot of variety but food taste is good,if increase the food standard, it will be excellent. 4.Location was good which near shops and supermarket Cons: 1.Receptionist should be improve to greet and smile to customers better than the security 2.Limited parking spaces for in house guest specially at night

              Reviewed April 28, 2019
              9.6
              Exceptional
              Shean from Brunei Darussalam
              Family with young children
              Standard Twin Beds
              Stayed 1 night in May 2019

              Exceptional”

              hotel is close fo everything. sometimes a little difficult to find a parking at night.

              Reviewed May 11, 2019
              9.2
              Exceptional
              Sabrina
              Family with teens
              Standard Twin Beds
              Stayed 1 night in February 2019

              A Comfortable Stay”

              (01) Returned guests, and still didn't disappoint me yet. (02) Staffs were friendly, helping us when we have any queries. (03) The breakfast was good. (04) Thank you to two security staffs working 09/02 night for their politeness and efficiency when there were insufficient guest parking (as there was a banquet going on that night). (04) Love the cold air-conditioned room at night.

              Reviewed February 10, 2019
              9.6
              Exceptional
              Rissa from Brunei Darussalam
              Couple
              Queen Bed Standard Room
              Stayed 2 nights in January 2019

              Worth it!”

              I love everything in the bedroom. There's a bath tub with working hot shower! toileteries including toothbrush, hot drinks set and water bottle were also given. one thing im not really happy about is the staff who work at the swimming pool & gym receiption. she's a bit rude, please greet you client nicely. i even smile and talk nicely to her eventho she kinda 'dont want to serve us' look like. using the whirl pool once only in my 3 days stay just because i dont want to see her face. but overall, my stay there is so amazing!!! will stay here again!

              Reviewed January 18, 2019
              8.4
              Excellent
              Shirantha from Brunei Darussalam
              Family with young children
              Standard Twin Beds
              Stayed 1 night in December 2018

              Value for money with clean rooms”

              Used to stay at Pullman in our previous visits, but this time around it was so expensive and thought trying a different options. Overall happy with the stay and our decision to look for alternatives. Staff was helpful and the breakfast was good especially considering the price. Rooms were clean and spacious for us with 2 children. Will definitely consider in my next visit to Miri.

              Reviewed December 31, 2018
              9.2
              Exceptional
              awang from Malaysia
              Couple
              Queen Bed Standard Room
              Stayed 1 night in April 2019

              Affordable hotel”

              The hotel is exceptionally affordable as the facilities provided is 4.5star quality. Location wise is quite strategic, I love the Jacuzzi, steam bath and sauna! Marvelous!

              Reviewed April 26, 2019
              9.2
              Exceptional
              mohammad from Malaysia
              Family with young children
              Queen Bed Standard Room
              Stayed 2 nights in April 2019

              Grand palace facilities”

              Overall I like this hotel... but their facilities like swimming pool is not for children and sauna room is having some problem at that moment.

              Reviewed April 26, 2019
              10.0
              Exceptional
              Noorrul from Malaysia
              Group
              Queen Bed Standard Room
              Stayed 2 nights in March 2019

              Exceptional”

              Excellent services by your staff within this period i had stayed there on 28/03/19 till 30/03/2019 I ask too many things but they serves me on time. Well done. The rooms was so clean. Looking forward to the next time.

              Reviewed April 01, 2019
              6.4
              Good
              Felicia from Brunei Darussalam
              Couple
              Queen Bed Standard Room
              Stayed 1 night in September 2018

              Good location, but room is abit old. Good for short overnight in Miri. ”

              Stayed in this hotel for so many times in so many years and they haven't make any refurbishment to their rooms. Location is good as you may find streets with eateries, bars, ktv and massage place around that area.

              Reviewed March 27, 2019
              5.6
              Gent from Malaysia
              Solo traveler
              Queen Bed Standard Room
              Stayed 2 nights in January 2019

              Room cleanliness getting poor over the time.”

              I was the loyal customer of this Inn for nearly 2 years. I observed the cleanliness getting poor over the time compare to my previous stays. My room was not been housekept everyday like before. I observed the room's walls were dirty. Water heater was not working. I requested to move to another room upstair but my sleep was disturbed by the nearly open KTV shop oppsite the road. I was just being patient about it and decided to just stay in that room for the next few nights. I observed mold on the ceiling as well. If the owner is not serious in taking care of this property, sooner or later many of the customer like me will started to stay away of this Inn. Just my honest opinion. Thanks.

              Reviewed March 08, 2019
              8.8
              Excellent
              Gwendolyn from Malaysia
              Group
              Standard Twin Beds
              Stayed 2 nights in November 2018

              One of the most comfortable beds I've ever had in all the hotels I've stayed but..”

              Should have a better receptionist to welcome the customers. The one who attended to us definitely needs training in customer service. I shall call her A. First of all, she only gave us 1 access card and 1 power card when there were obviously two of us standing right at the counter. Normally, a room has 2 access key cards, right? The power card is optional. Hence, I thought the power card was the other access card, so I asked if it would work. She then asked another receptionist B to answer me, and because A was the one who processed our check in, I asked her if we could have another access card. Not only did she frown, she told B to handle it while SHE gestured to the next guest waiting in line and attended to him instead. Guess what, B was not happy too! Is this how you treat your guests? It's a shame because in all the times I have stayed in Grand Palace, this is the first time I have received such an attitude and such service.

              Reviewed November 22, 2018
              10.0
              Exceptional
              Dr. from Brunei Darussalam
              Business traveler
              Standard Twin Beds
              Stayed 1 night in October 2018

              100% Satisfaction”

              Pros: Excellent reception by security staff and bell boys who were proactively helpful in rendering a car parking space and protage. 2) The Reception was ready for my arrival and greeted me by name. 3) I believe my room was upgraded without being informed. My room was immaculately clean without a whiff of adour. All conveniences were provided including the morning papers. 4) Well located within 3 minutes walk to bank and restaurants. 5) Car park was well secured. 6) Breakfast was excellent. Cons : None My above comments are subjectively personal and based on the price I paid vis a vis the accommodation offered. In a nutshell the hotel is better t h an most 4-star hotels anywhere in the world. Thank you to the Management and Staff of Grand Palace Hotel Miri.

              Reviewed October 23, 2018
              9.6
              Exceptional
              TEH from Malaysia
              Family with young children
              Standard Twin Beds
              Stayed 1 night in August 2018

              reasonable price”

              The front desk staff is friendly. The room is big and the washroom is attached with bathtub. Strong WiFi. Shops, coffee shops and supermarket nearby. Will definitely recommended friends to stay here.

              Reviewed October 18, 2018
              8.0
              Excellent
              Eddie from Malaysia
              Family with young children
              Standard Twin Beds
              Stayed 1 night in September 2018

              Good for money. ”

              Location is good, next to Supermarket, super easy to get food around hotel area. Swimming pool available but always full with hotel guest. Car park, once you got parking space, dont move your car, will not find anymore space at night, hotel car park always full at night.

              Reviewed October 02, 2018
              12345
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              • Excellent location
              • Miri City Fan
              • Pujut Bus Terminal is within 1.84 km