This property is in high demand!
Booked 29 times in the last 2 days
"Location was great, restaurant & supermarket around the area..."
December 26, 2018
Free Wi-Fi in all rooms!
Booked 29 times in the last 2 days
|Value for money||8.2|
|Nearest airport||Miri Airport (MYY)|
|Distance to airport||9.2 km|
"Staffs are friendly as well."
January 10, 2019
"Overall our stay there was memorable."
April 6, 2018
"The rooms were big and the beds are pretty large and comfortable."
February 22, 2018
"I enjoyed my stay , The Hotel very clean , food is good , th..."
January 7, 2019
Well-placed in the restaurants, nightlife, shopping area of Miri city, Grand Palace Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Oil City Medical Imaging, Columbia Asia Hospital - Miri, Miri City Fan.
Offering hotel guests superior services and a broad range of amenities, Grand Palace Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests, luggage storage.
The hotel features 125 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk. The hotel's hot tub, fitness center, sauna, outdoor pool, spa are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Grand Palace Hotel the perfect base from which to enjoy your stay in Miri.
"Like the location and hospitality."
January 5, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Overall stay is satisfactory but parking space very limited and not enough.
Comfy as usual”
WiFi a bit slow that night.
The reception tried to help sort out the problem which Agoda rejected. When we book hotels on a business trip it is paid by our finance dept in Singapore using their credit card. I do my best to make sure it’s ‘Pay Now’ instead of ‘Pay at the hotel’. I don’t know what’s wrong with the Agoda software which mucks this up. This has happen to me and my colleagues and it’s really horrible for us. Please could Agoda have the Pay Now option for all business travelers.
Old hotel. Limited private parking space. Public parking just next to the private parking space. So be careful if you have not park at the hotel parking as you need to put parking coupon. The receptionist did not informed me and I got a fine ticket. Great breakfast.
The hotel reception manager was holding up my room key for me as I arrived from the airport! Everything in the hotel room was excellent and the internet speed was fast. Hotel fridge worked too. The breakfast isn't showy but had lots of local cooked greens. The other local dishes with chicken and beef were definitely fresh.
Unfriendly duty manager”
I checked in at 3pm, Saturday 23rd February. The duty manager who was in charge did not smile and greet us at all. This is my second time staying at this hotel. Pls advise your staff to be more friendly and welcome the guests in more polite way.
Pro: 1. Facilities and room is very good. 2. Cleanliness is good. 3. Breakfast is not a lot of variety but food taste is good,if increase the food standard, it will be excellent. 4.Location was good which near shops and supermarket Cons: 1.Receptionist should be improve to greet and smile to customers better than the security 2.Limited parking spaces for in house guest specially at night
hotel is close fo everything. sometimes a little difficult to find a parking at night.
A Comfortable Stay”
(01) Returned guests, and still didn't disappoint me yet. (02) Staffs were friendly, helping us when we have any queries. (03) The breakfast was good. (04) Thank you to two security staffs working 09/02 night for their politeness and efficiency when there were insufficient guest parking (as there was a banquet going on that night). (04) Love the cold air-conditioned room at night.
I love everything in the bedroom. There's a bath tub with working hot shower! toileteries including toothbrush, hot drinks set and water bottle were also given. one thing im not really happy about is the staff who work at the swimming pool & gym receiption. she's a bit rude, please greet you client nicely. i even smile and talk nicely to her eventho she kinda 'dont want to serve us' look like. using the whirl pool once only in my 3 days stay just because i dont want to see her face. but overall, my stay there is so amazing!!! will stay here again!
Value for money with clean rooms”
Used to stay at Pullman in our previous visits, but this time around it was so expensive and thought trying a different options. Overall happy with the stay and our decision to look for alternatives. Staff was helpful and the breakfast was good especially considering the price. Rooms were clean and spacious for us with 2 children. Will definitely consider in my next visit to Miri.
The hotel is exceptionally affordable as the facilities provided is 4.5star quality. Location wise is quite strategic, I love the Jacuzzi, steam bath and sauna! Marvelous!
Grand palace facilities”
Overall I like this hotel... but their facilities like swimming pool is not for children and sauna room is having some problem at that moment.
Excellent services by your staff within this period i had stayed there on 28/03/19 till 30/03/2019 I ask too many things but they serves me on time. Well done. The rooms was so clean. Looking forward to the next time.
Good location, but room is abit old. Good for short overnight in Miri. ”
Stayed in this hotel for so many times in so many years and they haven't make any refurbishment to their rooms. Location is good as you may find streets with eateries, bars, ktv and massage place around that area.
Room cleanliness getting poor over the time.”
I was the loyal customer of this Inn for nearly 2 years. I observed the cleanliness getting poor over the time compare to my previous stays. My room was not been housekept everyday like before. I observed the room's walls were dirty. Water heater was not working. I requested to move to another room upstair but my sleep was disturbed by the nearly open KTV shop oppsite the road. I was just being patient about it and decided to just stay in that room for the next few nights. I observed mold on the ceiling as well. If the owner is not serious in taking care of this property, sooner or later many of the customer like me will started to stay away of this Inn. Just my honest opinion. Thanks.
One of the most comfortable beds I've ever had in all the hotels I've stayed but..”
Should have a better receptionist to welcome the customers. The one who attended to us definitely needs training in customer service. I shall call her A. First of all, she only gave us 1 access card and 1 power card when there were obviously two of us standing right at the counter. Normally, a room has 2 access key cards, right? The power card is optional. Hence, I thought the power card was the other access card, so I asked if it would work. She then asked another receptionist B to answer me, and because A was the one who processed our check in, I asked her if we could have another access card. Not only did she frown, she told B to handle it while SHE gestured to the next guest waiting in line and attended to him instead. Guess what, B was not happy too! Is this how you treat your guests? It's a shame because in all the times I have stayed in Grand Palace, this is the first time I have received such an attitude and such service.
Pros: Excellent reception by security staff and bell boys who were proactively helpful in rendering a car parking space and protage. 2) The Reception was ready for my arrival and greeted me by name. 3) I believe my room was upgraded without being informed. My room was immaculately clean without a whiff of adour. All conveniences were provided including the morning papers. 4) Well located within 3 minutes walk to bank and restaurants. 5) Car park was well secured. 6) Breakfast was excellent. Cons : None My above comments are subjectively personal and based on the price I paid vis a vis the accommodation offered. In a nutshell the hotel is better t h an most 4-star hotels anywhere in the world. Thank you to the Management and Staff of Grand Palace Hotel Miri.
The front desk staff is friendly. The room is big and the washroom is attached with bathtub. Strong WiFi. Shops, coffee shops and supermarket nearby. Will definitely recommended friends to stay here.
Good for money. ”
Location is good, next to Supermarket, super easy to get food around hotel area. Swimming pool available but always full with hotel guest. Car park, once you got parking space, dont move your car, will not find anymore space at night, hotel car park always full at night.
Grand Palace Hotel