Great hotel ”

We had a great stay but...the hotel was in the process of installing an elevator. So every morning at 7 am we were waking up at the noise of the working crew. The hotel staff is great but most of them did not speak enough English. And the prices in the hotel are steep! But the rooms are excellent the hotel is like a roman/Greece palace and has a terrific swimming pool. The city of Bandung is an half hour away by public transport. And very close to the Tanguban Perahu.

One of the good Hotel at Lembang”

I was booked 2 rooms. I could say this hotel is a good hotel at Lembang. Their have cool swimming pool with hot pool open till 10pm. The pool is more like waterpark and come with large garden. Really recommand for whom come with kids or an old man. The location also nice. We only need 20mnts to tangkuban perahu and or 30mnts to ciater hotspring. The breakfast menus nice enough even not many choice. This hotel design classic style model so there are many spots that we can take picture. Overall I like this hotel.since this is not a new hotel but luxury hotel style so it will awesome if could pay more attantion to maintain the room’s cleanness and sanitation. If could, try upgrade the fasities. i would stay herr again nextime if they have a good offer. Lol

Great stay - little paradise for escape”

It was very bad traffic jams every where otw to n from the hotel. Maybe because of long weekend. I love the spring water pool veey very much. The water slides for kids were great, our kiddos love it very much. However the slides for adult is on about 2 meters water depth. Love the beautiful gardens, so many statues, many instagrammable corners. Had big breakfast with so many varieties, taste good and stomach full. Bathroom needed to be fixed or perhaps will be better if change to new. I had great view drom my standard room, really facing the water park and beautiful gardens. Would love to stay again in this paradise.

Nice Hotel But Has Several Flaw Things”

Check in the hotel and the directly give me a room that located in the new building that still under renovation which certainly still have very unpleasant environment with debris all around and a stink odor from the wall painting. Right away complaint with the room then they give another excellent room in the first building, that located just next to stairway and this sadly gloomy room has no window and lots of mosquitoes. So after the 30mins. Grueling with the staff to give a more decent room then finally no other choice other than I must upgraded to deluxe room which fortunately they give me a room with Mountain View and with special price as a jack-of-trade for their service. In sum, the hotel has nice beautiful garden, mountain/pool view, hotwater pool and nice breakfast but on the contrary, the hallway to the rooms is dominated with eerie sculptures/figures from Romans era which express a creepy environment around the hotel. Lastly, the location of this hotel is hallway to major attraction in Lembang area including Tangkuban Perahu Mountain. Beware in some occasion the temperature in Lembang can drop to 17 degree which this considerably cold for most folks from Asian tropical countries.

Best Value Hotel in Bandung”

This hotel is still developed until next year. The total capacity is more than 100 rooms. Their elevator is being on progress. I believe, next year this hotel will be a hot-shot hotel in Indonesia. Hotel's facilities are already support the development. Pool, water park, indoor hot spring, restaurant, meeting room, spacious car parking and the atmosphere. My kids swam there from noon till night. After that, we had a fantastic dinner and had a nice sleep. The next day we went to Tangkuban Perahu Mountain. We had lunch at hotel' sundanese gazeboo. We had Bandung' traditional lunch.

Overall a great experience”

1. The room was okay. We booked for two standard rooms but only available 1, so they upgrade one room. I was happy with the decision hehehe. 2. The bathroom wasn’t the cleanest of bathroom (it’s an old hotel), there was some stains on the floor, but l guess it cant be removed anymore lmao. Although the bathroom cant be locked, but that’s fine! 3. The pool was great. There werent many visitors when we decided to swim so my children were excited, they played the slide, we went to the jacuzzi, and overall was a great experience. 4. Food was ok, not that many choices, but they were enough for breakfast. 5. Eventhough there were no ACs, the room was cold enough! Even my child who gets hot easy didn’t need the ACs. I was a bit skeptical when I read the review here, thinking that no ACs was gonna be a problem. Turns out, it wasnt. 6. Electrical socket was A LOT in the room. No queuing necessary between roommates. The only downfall, there was no wifi in the room. So you digital savvy need to bring your own internet!

Bearable hotel, value for money”

They were renovating the slides on Sunday (my last day in the hotel). Before that, the slides looked very dirty and filled with a layer of algae. But I realised that they started renovated and painting the water slides on Sunday when there was a wedding coming up on that night. It makes me feel that i am not as valued customer as everone ought to be. The rooms were soso... The cupboards were smelly. Agoda indicated that there is hottube in the room. But I saw none. It was purely stoodup shower. The heater of the shower was inconsistent too. However, this hotel has a pretty big land. Value for money to stay at Lembang.

not really satisfying.”

It was easy to find the hotel. First I arrived at the Hotel, I saw the room rates is cheaper than I got on Agoda. Even they offering some more discount for their rooms. There is no price like Agoda said on the web like 1million above. This made me really dissapointed. So they gave me 2 dinner package. but the price yet not equal to how much I already paid. But the interior design at the hotel is quite similar to the photos. The room is okay, the staff didnt tell me n my fam that hot water for showers only at certain hours. At day two, I didnt take a bath coz the water is really damn cold! And the slider in their pool isnt well maintained so i didnt allow my brother to play there. Yeah, well that s not really my pleasant holiday.

Nice design hotel ”

the location is very good, near pasar lembang, maribaya, tangkuban perahu, tofu lembang, you can get food easily. swimming pool very good, but hot water spring pool not enough.

nice hotel”

nice experience, so many beautiful spot for photos, nice room view. the good one ,this hotel has the jacuzzi with the hot water.

Beautiful Hotel and Friendly Service”

very good service, very good breakfast and varied, the rooms are very clean, the hotel has a very beautiful scenery, Roman-style, the hotel is very beautiful and complete, because it has a swimming pool and a hot spring. very suitable for families or couples

Great hotel recommend to everyone!”

We really enjoyed our stay and we had such a great time. We really appreciated the love and design of the hotel, with its many art works and we wish we could show the world that hotel. We were very impressed :) we've been there a few times now and they are constantly improving this hotel. We would recommend it to anyone.

holiday on a mountainside”

we were amazed at how grand the hotel was. but on the other hand, there was hardly any hot water in the shower, and the bath was leaking terribly.

Nice stay but have higher expectation”

First of all, The hotel's photos in agoda site is misleading. It gives me high expectation for the hotel. The photos of the swimming pool slides should be taken off the site since it doesn't work anymore! I was dissapointed by this. They should fix it immediately. Second, the hot pool is not really hot, just lukewarm. No reason to stay for long relaxing time. The hotel room was nice and balcony facing the garden & pool (not all room though). The bathroom is small though. The garden is nice and well maintained, nice for taking photos.

Old Hotel with great swimming pool area”

They had 2 swimming pools (cmiiw), and my kid (2yo) really had fun to slide over and over again. the outside is cold water pool, and the inside pool is warm, both pool are incredible. the hotel itself is an old one, need more improvements and renovation. the breakfast was good but not many choices..

nice hotel if you bring children”

the location is quiet good, near pasar lembang, maribaya, tahu lembang, susu murni, you can get food easily. swimming pool good but the not all slader work, hot water spring pool not clean enough.

Beautiful Garden & Building. Very reasonable price”

Very satisfied, highly recommended. If you come to Lembang, you should check this one. :)

Not so worth it”

Booked 2 rooms, one of them the water heater was not working.. They limit to enter waterpark strictly only for 2 person per room. No air cond which ok since lembang has cold temp but you need to open the window to get air circulation. So far hot pool was the only thing that interesting.. staffs were all friendly

Unpleasant Experience”

A really bad experience staying at Grand Paradise, with my wife and baby boy (1.5yo). We expected a quiet time but had to be really dissapointed because there was a company held a gathering there, yelling and singing till 11p.m and play music again at 5.30a.m. I did complain but no one did anything, leaving us sleepless. Manager hotel should be able to do something. They were not the only one who pay. Hotel should see all guests equally. The room isolation itself is really bad. With all doors and windows locked tightly, sounds of car and motorcycle muffler still get inside, not to mention the sound of the music which is really too loud. Room cleanliness is bad too. Only the staff that make me smile. They really helpful and polite. Thumbs up for the good works.

Good architectural exterior but lousy facilities”

Arrived at the parking lot at 6 pm, it was very spacious and the security greeted us well while helping us deliver the luggage to the concierge. The concierge was also very welcoming and very assistive hence it only took us about 5 minutes to finished the whole process to receive complimentary breakfast-swimming pool-welcome drink vouchers and we were allowed to enter our room. Since we travel in a group, there was additional charges applied 100k nett/person if more than two people in one room. Upon entering the room, we were surprised even the room was clean enough, it was no different from budget hotel with very small bathroom (about 1 x 1.2 meter). Since our schedule was packed and we have to leave early before dusk, I asked the concierge to exchange the breakfast voucher so we can use it for the dinner instead. The staff was very polite and immediately asked the manager for the permission. It only took about 10 minutes and the permission was given, while we starts preparing and got to the restaurant at 6.40 pm (they said the dinner was until 7 pm). Once we arrived there immediately we gave the breakfast and welcome drink voucher to the waiter, took a plate and start taking some food from the stove, suddenly one of the staff came and told us this food isn't for us, the one redeemable for the voucher is only "Lembang Style Kampong Fried Rice" which will be delivered to our table soon. Avoiding argue further argument, we agreed and waited 20 minutes for the dish to come while taking some pictures on the interior. When the dish came, we asked the server where's the welcome drink? he said it will come soon.. We waited for another 20 minutes for the drink to come but when the server returns, he brought along 6 glasses of mineral water and said this is the welcome drink (personally i thought it was very ridiculous considering the price we paid). To sum up my experience so far I'll put on points below. Positive remarks: - Good exterior architecture (classic-roma