Located in heart of Jakarta
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Daily housekeeping
Value for money | 6.7 |
Location rating | 7.6 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 14.8 km |
Nestled in the heart of Gajah Mada, GRAND PARAGON is an ideal spot from which to discover Jakarta. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by GRAND PARAGON ensure a pleasant stay for guests. The property provides free Wi-Fi in all rooms, 24-hour room service, 24-hour security, convenience store, 24-hour front desk to ensure the greatest comfort.
The property features 171 beautifully appointed guestrooms, many of which include flat screen television, mirror, slippers, sofa, towels. The property's host of recreational offerings ensures you have plenty to do during your stay. GRAND PARAGON is an ideal place of stay for travelers seeking charm, comfort, and convenience in Jakarta.
Children and extra beds
All children are welcome.
Guest's age | Extra bed |
---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
Extra beds are dependent on the room you choose. Please ask the property for more details.
Not recommended ”
It recommend this place expensive and breakfast is not worth it at all I asked the housekeeper for a bottle of water but he refused it. The receptionist wanted to charge me for 4 bottle of water that I purchased from outside.
Acceptable”
Room with no windows.breakfast expensive but very little choice
Very good”
goood
Renovation”
This hotel is under renovation. Very noisy
Very helpful staff”
The hotel is located in the heart of the city. There are malls, banks, convenience stores close by. It is very accessible to public transport. Rooms are big enough. Wifi is good enough. The staff are very helpful and really go out of their way to help even if they only know little english. Breakfast is also good.
Good location”
Location is quite strategic and the staffs are friendly.
...”
...
COMFY will definitely go back here ”
Check in fast, great room, comfy :)
Just love this hotel”
I love the good smell around the lobby area. Overall its a good place to stay!
Dear Mr. Kamarul "Warmest greeting from Grand Paragon hotel Jakarta" First we would like to say, thank you for choice Grand Paragon hotel Jakarta for your second home on your business trip. Thank you for good comment, we hope you enjoy stay with us, and base on your comment we can be better hotel. Regards Grand Paragon Hotel Jakarta
goood”
good
Jakarta, 01st Sept 2018 Dear Guest, Warm regards from Grand Paragon Hotel Jakarta,, Thank you for taking the time to record your comments on Agoda.com following your recent stay at Grand Paragon Hotel Jakarta. We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a good hotel, centrally located in down town and we often receive good comment regarding the location and service from our staff. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Grand Paragon Hotel Jakarta. Thank you. With kind regards Amanda Dahler Director of Sales and Marketing
The air condition is not cold enough, but cannot change room!!”
The location is good since across my seminar place, but the room AC is not cold. I was told that I cannot change the room since the limit to change the room is 12.00 but I only can check in 14.00 !! stupid rule!! So I have to spend the night soaked in sweat.. so check the AC first thing when you come in..
Dear Mr. Christian, Thank you for your comments. We apologize for the problems AC isn't cold that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.
Nice service”
Water & Hot Water was very poor at 8th Floor!!!
Dear Mr. Chandra, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.
Above average”
Cleanliness should be improved. Breakfast variety was disappointing.
Dear Mr. Sugeng, Thank you for your comments. We apologize about this problem and we are thanks also for giving us feed back during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel
Good”
Not bad
Dear Waluyo, Thank you for your comments. We are glad that you had a good experience, we apologize for the problems that you might have encountered during your last stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.
Above average”
The hotel didn’t even provide proper shower gel. They expect the guests to use the same type of hand soap for showering.
Dear Kay, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.
Staff is not friendly and helpful. Hotel services limited. Breakfast menu is repeated ”
Rooms not well maintained. Staff could be more tactful. Rendered services could be extended.
Dear Syed, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.
Good location but uncomfortable rooms”
The rooms were poorly lit, making it extremely dim and uncomfortable. Internet connectivity was abysmal.
Dear Muhammad, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We were having internet connection issues these past weeks, and several rooms are not renovated yet with better lighting. We are in the process of fixing these issues and hopefully these kinds of problem will not happen again in the future. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.
Nice hotel”
Nice hotel with the value of money
Dear Fritz, Thank you for taking the time to review our property, your comment is very much valued. We appreciate your comment regarding our hotel overall quality and the good value for money. We are glad to know that you had a great experience with us. We look forward to see you again. Best Regards, Grand Paragon Hotel.
Lack of courtesy/manners from reception counter staffs/ Hotel cleaniness in question”
Upon reaching the hotel and doing the check-in at the counter, i noticed the staffs were not friendly. They can see the passport that i am not an indonesian and they kept using bahasa to communicate with me. Which i told them that i dont understand. How can a hotel reception staff not know any english? The next day when i went to have my complimentary breakfast, i noticed the plates were mostly unclean and had some tiny bits of food scraps or stains on them. I had to eventually picked a plate and had to clean it with tissue paper before using it. I would not recommend anyone to come to this hotel as the staff manners and cleanliness is questionable. There are other hotels with better service then this.
Dear Steven Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.
Above average”
Cons: My hotel room did not have safety box and I told I needed to upgrade to better suite for that,- I guess hotel don't care for you're valuables if you're on a budget. I also could not charge my phone because this was the first hotel that did not have plug in converter since I'm a traveler from america, luckily I bought one from a vendor near by which was a rare find. If sleep is important to you I'm sure you will have trouble if you're on any of the floors above the second floor. It will have loud music thumping all night because of karaoke club inside. Pro's : Location not bad because there is some fast food chains near by and on the main strip. Hot water pressure was nice and AC worked fine.
Dear Mario, Thank you for your comments. We would like to apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we will be looking into each point that you have made. We are planning to make some improvements to our rooms, and create a better experience for our guests. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.