Grand Paragon Hotel Jakarta
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6.7
Good
/10
(94 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 910 meters from city center
Popular neighborhood
  • Jakarta History Museum1.89 km
  • Istiqlal Mosque2.56 km
  • National Museum2.8 km
  • National Monument2.83 km
  • Dunia Fantasi Theme Park (Ancol)3.54 km
  • Central Park Mall3.87 km
  • Plaza Indonesia4.64 km
  • Baywalk Pluit Mall5.3 km
  • Waterbom Jakarta8.57 km
  • Taman Mini Indonesia Indah18.89 km
  • Free Wi-Fi

    Grand Paragon Hotel Jakarta

    Jalan Gajah Mada, Gajah Mada, Jakarta, Indonesia, 11130 - See map
    "Location is quite strategic and the staffs are friendly."
    Justin - January 14, 2019
    Good cleanliness
    6.6 rating for cleanliness
    Good service
    6.6 rating for service
    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 8,489 Jakarta properties
    See all rankings
    Room size
    38 sqm.
    Review score - United States
    5.2/10
    Location score
    7.6/10
    Couples review score
    7.4/10
    Bigger than
    99
    %
    of Jakarta properties
    Better than
    96
    %
    of Jakarta properties
    Better than
    94
    %
    of Jakarta properties
    Better than
    94
    %
    of Jakarta properties
    Value for money6.7
    Location rating7.6
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport14.8 km

    Rooms available at Grand Paragon Hotel Jakarta

    Grand Twin
    Grand Twin
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 single beds
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    Paragon Suite
    Paragon Suite
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive Junior Suite
    Executive Junior Suite
    ...
    • Room size: 44 m²/474 ft²
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Executive Deluxe City View
    Executive Deluxe City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Executive Family
    Executive Family
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Junior Suite, 1 Bedroom
    Junior Suite, 1 Bedroom
    ...
    • Shower
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Shower
    Enter dates to see prices
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    More about Grand Paragon Hotel Jakarta

    More about Grand Paragon Hotel Jakarta

    An overview

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    Most talked about facilities

    Breakfast
    2 mentions
    Internet
    2 mentions

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Asian
    Continental
    Halal

    Restaurants on site

    Restaurant
    Cuisine:Chinese, Indonesian
    Menu:Buffet

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Miyama Japanese Restaurant
    3.0 km Indonesian, Japanese
    Huize Trivelli
    3.8 km Indonesian, International
    Palalada
    3.9 km Indonesian
    American cuisine
    American cuisine
    KFC
    1.1 km American
    KFC Plaza Glodok
    1.4 km American
    A&W - Tambora
    1.6 km American
    Asian cuisine
    Asian cuisine
    Sop Kui Sen
    100 m Asian, Indonesian
    Little Sheep Chinese Shabu Shabu
    110 m Asian, Chinese, Japanese
    Kantin Metro
    200 m Asian, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    6.9
    Good
    From 173 reviews
    Provided by verified guests of
    Agoda Reviews (94)Booking.com Reviews (79)
    Rating via Agoda6.7
    /
    10
    Cleanliness6.6
    Facilities6.0
    Location7.6
    Service6.6
    Value for money6.7
    High score for Jakarta

    Most recent reviews for Grand Paragon Hotel Jakarta

    Solo traveler
    Stayed 1 night in December 2019
    Executive Deluxe
    Review score2.0
    Not recommended It recommend this place expensive and breakfast is not worth it at all I asked the housekeeper for a bottle of water but he refused it. The receptionist wanted to charge me for 4 bottle of water that I purchased from outside.
    Rezfrom AustraliaReviewed December 08, 2019
    Family with young children
    Stayed 4 nights in August 2019
    Superior
    Review score2.0
    AcceptableRoom with no windows.breakfast expensive but very little choice
    shamsudinfrom MalaysiaReviewed September 08, 2019
    Business traveler
    Stayed 1 night in October 2018
    Superior
    Excellent8.0
    Very goodgoood
    Royfrom IndonesiaReviewed June 21, 2019
    Solo traveler
    Stayed 2 nights in April 2019
    Superior Double Room
    Review score5.6
    RenovationThis hotel is under renovation. Very noisy
    Ahmadfrom MalaysiaReviewed April 04, 2019
    Couple
    Stayed 1 night in March 2019
    Superior Double Room
    Excellent8.8
    Very helpful staffThe hotel is located in the heart of the city. There are malls, banks, convenience stores close by. It is very accessible to public transport. Rooms are big enough. Wifi is good enough. The staff are very helpful and really go out of their way to help even if they only know little english. Breakfast is also good.
    Gilbertfrom PhilippinesReviewed March 12, 2019

    Reviews of Grand Paragon Hotel Jakarta from real guests

    Overall rating
    6.9
    Good
    From 173 reviews
    Provided by verified guests of
    Agoda Reviews (94)Booking.com Reviews (79)
    Rating via Agoda6.7
    /
    10
    Cleanliness6.6
    Facilities6.0
    Location7.6
    Service6.6
    Value for money6.7
    High score for Jakarta
    Rating
    9+ Exceptional (3)
    8-9 Excellent (3)
    7-8 Very Good (7)
    6-7 Good (8)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (5)
    Jun - Aug (7)
    Sep - Nov (18)
    Dec - Feb (10)
    All guests (94)
    All room types
    All languages
    Showing 40 verified guest comments
    12
    2.0
    Rez from Australia
    Solo traveler
    Executive Deluxe
    Stayed 1 night in December 2019

    Not recommended ”

    It recommend this place expensive and breakfast is not worth it at all I asked the housekeeper for a bottle of water but he refused it. The receptionist wanted to charge me for 4 bottle of water that I purchased from outside.

    Reviewed December 08, 2019
    2.0
    shamsudin from Malaysia
    Family with young children
    Superior
    Stayed 4 nights in August 2019

    Acceptable”

    Room with no windows.breakfast expensive but very little choice

    Reviewed September 08, 2019
    8.0
    Excellent
    Roy from Indonesia
    Business traveler
    Superior
    Stayed 1 night in October 2018

    Very good”

    goood

    Reviewed June 21, 2019
    5.6
    Ahmad from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 2 nights in April 2019

    Renovation”

    This hotel is under renovation. Very noisy

    Reviewed April 04, 2019
    8.8
    Excellent
    Gilbert from Philippines
    Couple
    Superior Double Room
    Stayed 1 night in March 2019

    Very helpful staff”

    The hotel is located in the heart of the city. There are malls, banks, convenience stores close by. It is very accessible to public transport. Rooms are big enough. Wifi is good enough. The staff are very helpful and really go out of their way to help even if they only know little english. Breakfast is also good.

    Reviewed March 12, 2019
    8.0
    Excellent
    Justin from Malaysia
    Solo traveler
    Executive Deluxe City View
    Stayed 4 nights in July 2018

    Good location”

    Location is quite strategic and the staffs are friendly.

    Reviewed January 14, 2019
    6.0
    celia from Indonesia
    Business traveler
    Executive Family
    Stayed 2 nights in June 2018

    ...”

    ...

    Reviewed December 24, 2018
    10.0
    Exceptional
    Mirabell from Indonesia
    Solo traveler
    Superior
    Stayed 1 night in September 2018

    COMFY will definitely go back here ”

    Check in fast, great room, comfy :)

    Reviewed October 03, 2018
    8.8
    Excellent
    Kamarul from Malaysia
    Business traveler
    Stayed 1 night in July 2018

    Just love this hotel”

    I love the good smell around the lobby area. Overall its a good place to stay!

    Reviewed July 17, 2018

    Dear Mr. Kamarul "Warmest greeting from Grand Paragon hotel Jakarta" First we would like to say, thank you for choice Grand Paragon hotel Jakarta for your second home on your business trip. Thank you for good comment, we hope you enjoy stay with us, and base on your comment we can be better hotel. Regards Grand Paragon Hotel Jakarta

    Responded July 19, 2018
    Grand Paragon Hotel Jakarta
    4.8
    Sianne from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in November 2017

    goood”

    good

    Reviewed May 25, 2018

    Jakarta, 01st Sept 2018 Dear Guest, Warm regards from Grand Paragon Hotel Jakarta,, Thank you for taking the time to record your comments on Agoda.com following your recent stay at Grand Paragon Hotel Jakarta. We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a good hotel, centrally located in down town and we often receive good comment regarding the location and service from our staff. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Grand Paragon Hotel Jakarta. Thank you. With kind regards Amanda Dahler Director of Sales and Marketing

    Responded September 01, 2018
    Grand Paragon Hotel Jakarta
    5.2
    Christian from Indonesia
    Business traveler
    Stayed 1 night in April 2018

    The air condition is not cold enough, but cannot change room!!”

    The location is good since across my seminar place, but the room AC is not cold. I was told that I cannot change the room since the limit to change the room is 12.00 but I only can check in 14.00 !! stupid rule!! So I have to spend the night soaked in sweat.. so check the AC first thing when you come in..

    Reviewed April 18, 2018

    Dear Mr. Christian, Thank you for your comments. We apologize for the problems AC isn't cold that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.

    Responded April 26, 2018
    Grand Paragon Hotel Jakarta
    7.2
    Very good
    CANDRA from Indonesia
    Business traveler
    Executive Deluxe
    Stayed 1 night in March 2018

    Nice service”

    Water & Hot Water was very poor at 8th Floor!!!

    Reviewed March 25, 2018

    Dear Mr. Chandra, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.

    Responded March 29, 2018
    Grand Paragon Hotel Jakarta
    5.6
    Sugeng from Indonesia
    Business traveler
    Executive Deluxe
    Stayed 2 nights in February 2018

    Above average”

    Cleanliness should be improved. Breakfast variety was disappointing.

    Reviewed March 05, 2018

    Dear Mr. Sugeng, Thank you for your comments. We apologize about this problem and we are thanks also for giving us feed back during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel

    Responded March 29, 2018
    Grand Paragon Hotel Jakarta
    6.8
    Good
    WALUYO from Indonesia
    Family with young children
    Executive Deluxe
    Stayed 1 night in December 2017

    Good”

    Not bad

    Reviewed February 21, 2018

    Dear Waluyo, Thank you for your comments. We are glad that you had a good experience, we apologize for the problems that you might have encountered during your last stay. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.

    Responded February 28, 2018
    Grand Paragon Hotel Jakarta
    5.2
    KAY from Singapore
    Couple
    Executive Deluxe
    Stayed 2 nights in January 2018

    Above average”

    The hotel didn’t even provide proper shower gel. They expect the guests to use the same type of hand soap for showering.

    Reviewed January 06, 2018

    Dear Kay, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We will convey your concerns to the related department. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Grand Paragon Hotel.

    Responded January 08, 2018
    Grand Paragon Hotel Jakarta
    3.6
    Syed from Singapore
    Solo traveler
    Superior
    Stayed 5 nights in December 2017

    Staff is not friendly and helpful. Hotel services limited. Breakfast menu is repeated ”

    Rooms not well maintained. Staff could be more tactful. Rendered services could be extended.

    Reviewed December 10, 2017

    Dear Syed, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.

    Responded December 11, 2017
    Grand Paragon Hotel Jakarta
    6.8
    Good
    Muhammad
    Business traveler
    Executive Deluxe
    Stayed 3 nights in December 2017

    Good location but uncomfortable rooms”

    The rooms were poorly lit, making it extremely dim and uncomfortable. Internet connectivity was abysmal.

    Reviewed December 09, 2017

    Dear Muhammad, Thank you for your comments. We apologize for the problems that you encountered during your last stay. We were having internet connection issues these past weeks, and several rooms are not renovated yet with better lighting. We are in the process of fixing these issues and hopefully these kinds of problem will not happen again in the future. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.

    Responded December 11, 2017
    Grand Paragon Hotel Jakarta
    8.0
    Excellent
    Fritz from Indonesia
    Business traveler
    Executive Junior Suite
    Stayed 7 nights in November 2017

    Nice hotel”

    Nice hotel with the value of money

    Reviewed November 27, 2017

    Dear Fritz, Thank you for taking the time to review our property, your comment is very much valued. We appreciate your comment regarding our hotel overall quality and the good value for money. We are glad to know that you had a great experience with us. We look forward to see you again. Best Regards, Grand Paragon Hotel.

    Responded November 28, 2017
    Grand Paragon Hotel Jakarta
    6.4
    Good
    Steven from Singapore
    Couple
    Executive Deluxe
    Stayed 4 nights in November 2017

    Lack of courtesy/manners from reception counter staffs/ Hotel cleaniness in question”

    Upon reaching the hotel and doing the check-in at the counter, i noticed the staffs were not friendly. They can see the passport that i am not an indonesian and they kept using bahasa to communicate with me. Which i told them that i dont understand. How can a hotel reception staff not know any english? The next day when i went to have my complimentary breakfast, i noticed the plates were mostly unclean and had some tiny bits of food scraps or stains on them. I had to eventually picked a plate and had to clean it with tissue paper before using it. I would not recommend anyone to come to this hotel as the staff manners and cleanliness is questionable. There are other hotels with better service then this.

    Reviewed November 26, 2017

    Dear Steven Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.

    Responded November 27, 2017
    Grand Paragon Hotel Jakarta
    5.2
    mario from United States
    Solo traveler
    Superior Double Room
    Stayed 1 night in November 2017

    Above average”

    Cons: My hotel room did not have safety box and I told I needed to upgrade to better suite for that,- I guess hotel don't care for you're valuables if you're on a budget. I also could not charge my phone because this was the first hotel that did not have plug in converter since I'm a traveler from america, luckily I bought one from a vendor near by which was a rare find. If sleep is important to you I'm sure you will have trouble if you're on any of the floors above the second floor. It will have loud music thumping all night because of karaoke club inside. Pro's : Location not bad because there is some fast food chains near by and on the main strip. Hot water pressure was nice and AC worked fine.

    Reviewed November 25, 2017

    Dear Mario, Thank you for your comments. We would like to apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we will be looking into each point that you have made. We are planning to make some improvements to our rooms, and create a better experience for our guests. Thank you for staying with us, and we look forward to another chance to serve you better. Best Regards, Grand Paragon Hotel.

    Responded November 25, 2017
    Grand Paragon Hotel Jakarta
    12
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    • Very good location
    • Jakarta History Museum
    • Stasiun Mangga Besar Railway Station is within 1.2 km