13 Nov 2018
Tuesday
14 Nov 2018
Wednesday
2 adults, 0 children
1 room
"Room is clean, comfortable and cozy."
Ha M.
|
May 1, 2018
See map
Excellent
Location
8.6
Removed from saved list
What guests are saying:
When the hotel is in fully operational, it would be even better!
Location location location! Newly built so everything was gleaming. Staff was helpful. Only issue is bathroom lacking hooks and towel bars. I hope they fix that. I will surely be back!
Everything was great except the pool was closed.
Location is great and great museums nearby. However hotel room floor is kind of sticky so not a pleasant feel to walk on barefoot. Perhaps housekeepers are too busy and hence skip mopping the floor.
Everything in this hotel is perfect in term of room, services & location
The team at Grand Park City Hall is first class. Superb service, beautiful and spacious room.
Very clean and spacios room, nice deco, great service overall.
One thing is disappointing that renovation works was going on the same floor where guests staying. There was noisy and dusty. The works started quite early in the morning till evening. Basically, it was not suitable to stay in hotel rooms during day time.
This newly renovated hotel is very high-tech, clean, and has strategic location. They have friendly, helpful staff.
When I first booked this hotel, they were under renovation, so it got quite noisy... but this is no longer an issue.
Newly renovated
Grand Park City Hall Hotel
- Inside city center
-
What's nearby?
From 4819 reviewsSee what guests said
7.8
/
10
Excellent service
8.0
Recommended by 89% of guests
| Value for money | 7.4 |
| Location rating | 8.6 |
| Nearest airport | Changi International Airport (SIN) - Singapore |
| Distance to airport | 17.2 km |
260 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 16 times in the last 24 hours | 27 travelers are looking at this property right now
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Crystal Club Premier With Extra Benefits
...
- Room size: 34 m²/366 ft²
- City view
- 1 king bed or 2 single beds
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Premier Room
...
- Room size: 32 m²/344 ft²
- City view
- 1 king bed or 2 single beds
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Crystal Club Deluxe With Extra Benefits
...
- Room size: 30 m²/323 ft²
- City view
- 1 double bed or 2 single be...
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Deluxe Room
...
- Room size: 28 m²/301 ft²
- City view
- 1 king bed or 2 single beds
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Double Single Use Club Deluxe
...
- Shower and bathtub
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Premium Triple
...
- Shower and bathtub
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Double Single Use Club Premier
...
- Shower and bathtub
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Single Room Club Deluxe
...
- Shower and bathtub
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Triple Superior
...
- Shower and bathtub
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Premier Room
...
- Shower and bathtub
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Have a question for Grand Park City Hall Hotel?
What people love about the property
"It was spacious and the bed was big and comfortable."
Katherine
|
April 2, 2018
"Staff there is very nice expectcially reception Mr.Stevie"
Jaruwan
|
March 26, 2018
"Great hotel with great location, great services, great staffs."
Zhi Y.
|
March 13, 2018
Compare to other recommended properties
 Grand Park City Hall Hotel |  |  | Best value!  | |
| Guest rating | Very good 4819 reviews 7.8 Location 8.6 | Very good 5252 reviews 7.6 Location 7.4 | Excellent 3999 reviews 8.0 Location 8.1 | Excellent 3643 reviews 8.2 Location 8.9 |
| Neighborhood | Marina Bay | Clarke Quay | Marina Bay | Chinatown |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Overall, it''s good location and good value for money."
Winnielyn
|
April 2, 2018
An overview
Luxuriate in warm hospitality in the heart of the city at the new Grand Park City Hall Hotel. Conveniently located in a prime spot in Singapore’s Civic District and within the Central Business District, the hotel is a stone's throw from major shopping malls such as Raffles City and Capitol Piazza. Suntec City and the Marina Bay entertainment as well as business district are minutes away by car. Indulge in modern European cuisine and sip on artisanal cocktails at Tablescape Restaurant & Bar located on Level 3 of the hotel. A complimentary shuttle bus service is also available for hotel guests travelling towards Orchard, Clarke Quay, and CBD area.
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Nearest essentials
Airports
Changi International Airport (SIN) - Singapore
17.2 km
22 minutes
Hang Nadim Airport (BTH) - Indonesia
34.5 km
Public transportation
City Hall MRT Station
260 m
4 minutes
Bras Basah MRT Station
500 m
8 minutes
Shopping
Vivocity Shopping Mall
4.3 km
Hospital or clinic
Raffles Hospital
1.2 km
17 minutes
Convenience store
7 Eleven
590 m
9 minutes
Cash withdrawal
ATM
90 m
1 minute
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Wooloomooloo Steakhouse
380 m American, Australian, Gluten Free
Alligator Pear
480 m American, Cafe
Billy Bombers @ The Central
580 m American, Diner
Asian cuisine
Park Palace
20 m Asian, Chinese
Indulge At Park
20 m Asian, Chinese, International
Sidewalk
50 m Asian, Chinese, Fast food
Chinese cuisine
Fu Lin Men
630 m Chinese
PurPle TurTle
640 m Chinese
Hung Kang - Teochew Restaurant
710 m Chinese
What they offer
"Great location, easy access to food and MRT."
Peng H.
|
April 16, 2018
Languages spoken
- English
- Filipino
- Tamil
- Chinese [Cantonese]
- Korean
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Tours
- Garden
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurants
- Grocery delivery
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
For the kids
- Family room
Access
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Valet parking
- Car park [charges apply]
- Shuttle service
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- In-room safe box
- Satellite/cable channels
- Alarm clock
- Internet access – LAN
- Seating area
- Bathrobes
- Internet access – wireless
- Shower
- Bathtub
- Ironing facilities
- Slippers
- Closet
- Laptop safe box
- Smoke detector
- Coffee/tea maker
- Mini bar
- Sofa
- Desk
- Mirror
- Telephone
- Fan
- Non-smoking
- Toiletries
- Free bottled water
- On-demand movies
- Towels
- Hair dryer
- Private entrance
- Wake-up service
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What's nearby
Most popular landmarks
- Battlebox - 590 m
- Merlion Park - 800 m
- Marina Bay Sands Casino - 1.49 km
- Singapore Flyer - 1.49 km
- Orchard Road - 1.71 km
- Cloud Forest - 1.83 km
- Gardens by the Bay - 2.08 km
- Supertree Grove - 2.09 km
- Universal Studios - 5.19 km
- Sentosa Island - 5.37 km
Closest landmarks
- Hill Street Building - 50 m
- Peninsula Shopping Centre - 70 m
- Armenian Church of St Gregory - 80 m
- Funan Digital Mall - 90 m
- Armenian Church - 100 m
- Central Fire Station - 100 m
- Peninsula Plaza - 100 m
- Singapore Philatelic Museum - 100 m
- Roxy Records - 110 m
- Civil Defence Heritage Gallery - 110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-12 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 120 SGD
Travel time to airport (minutes): 20
Extras
Breakfast charge (unless included in room price): 44.73 SGD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 10
Number of restaurants: 1
Number of rooms : 186
Most recent renovation: 2018
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Real reviews from real guests
Agoda Reviews (4819)Booking.com Reviews (867)
7.8
/
10
Very good
Provided by verified guests of 
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Showing 3930 verified guest comments
12345
9.6
Exceptional
Ahmad from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in November 2018
Exceptional”
The design and state of the art controller (via your smartphone) is really cool. Despite controller is in your mobile, they still provide you the common access card in case your mobile is out of battery or the sensor couldn't detect your mobile.
Reviewed November 11, 2018
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9.6
Exceptional
Cristine from Singapore
Group
Deluxe Room
Stayed 1 night in November 2018
Unforgetable experience”
We are very hapoy to check in this hotel to celebrate my friends bridal shower ..The room was so nice spacious and clean.The staff was friendly special Ms.Kripa..Eveeythings is okay. Suggestion that the internet need to improve..
Reviewed November 05, 2018
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10.0
Exceptional
York from Malaysia
Family with young children
Premier Room
Stayed 2 nights in November 2018
Short Staycation With Family”
Strategic location. Near MRT and Clarke Quey. Room is spacious, bed is big, advanced technology in everywhere in the hotel.
Reviewed November 05, 2018
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3.2
noel
Business traveler
Deluxe Room
Stayed 6 nights in October 2018
Horrible housekeeping, colleague’s stuff stolen inside room ”
The decoration and interior looks nice but it provides the worst house keeping I have ever seen.
Very dirty room, bed linens (caused us itchiness). Also, they don’t clear away rubbish in the room and never tidy up any stuff.
I stayed there for 6 nights for a business trip, They did not refill toiletries until I ask them. And I had to call them every day.
Also, many essentials are missing everyday. Sometimes it’s hairdryer, sometimes it’s towel. Even worse is that it took forever for their customer hotline to pickup and to send someone.
Another horrible thing is my colleague’s stuff was stolen in her own room. Hotel staff denied responsibility, refused to check cctv and used many reasons to stop my colleague from calling the police.
At last they claimed that all those stuff (jewels) were mistakenly threw away as trash.
Reviewed November 05, 2018
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10.0
Exceptional
Andrew from Australia
Business traveler
Deluxe Room
Stayed 7 nights in October 2018
Greatest 5 Star Hotel - Care, Clean and Elegance”
This is a place I call home! A place I will always go back to! They treated me well and continually offered and rendered any assistance I may require. Asking me how was my stay and caring.
The people are nice and management is very good.
Will come back again :)
Reviewed November 02, 2018
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6.0
Caroline from United States
Solo traveler
Crystal Club Deluxe With Extra Benefits
Stayed 3 nights in April 2018
Staff wonderful”
Great staff and convenient location
Reviewed November 01, 2018
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9.2
Exceptional
Tracy from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in July 2018
Excellent Location and Great Room ”
Comfortable hotel and great location.
Reviewed October 30, 2018
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4.4
Xiao from China
Family with young children
Deluxe Room
Stayed 4 nights in October 2018
A vacation in construction site.”
We had been changed room from 6th floor to 4th floor where the half floor was still decorating during we staying. Every night we had to face dust floor and strange smell. There was not exist air purifier in the guest room but a set of "stupid" room control system that was out of order at one mid-night and staff had to reset the power supply to fix it after one-hour useless working.
Most of staffs are not bad except 2 female staffs who were working in reception.
Reviewed October 30, 2018
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8.4
Excellent
Susanne from Singapore
Family with young children
Premier Room
Stayed 1 night in October 2018
Very enjoyable staycation ”
The hotel though still undergoing renovation on the ground level and the facade, the rooms have been renovated with SMART Technology. Room is very clean and amenities is adequate. Requested for baby cot (comes with Kodomo shower set) and late check out which are all acceded.
I will definitely come again with my family esp after the hotel has completed the renovation.
Reviewed October 29, 2018
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7.2
Very good
Ti from Australia
Business traveler
Deluxe Room
Stayed 2 nights in October 2018
Staff service was very slow”
The newly renovation was modern
Reviewed October 27, 2018
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8.4
Excellent
Chalee from Thailand
Business traveler
Deluxe Room
Stayed 2 nights in October 2018
Good place for short hideaway”
Everything is good and meets all standard. Staffs were very friendly. Room is perfect but the digital room control panel (light/aircon/etc.) maybe a bit complicated for elderly or people who are not familiar with technology. I enjoyed my stay, Only recommendation is that the hotel should take care of small details as well...such as TV Remote battery or Hair dryer that can use for only 5 secs then cut itself off from overheat.
Reviewed October 26, 2018
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9.6
Exceptional
Wai from Hong Kong
Family with young children
Deluxe Room
Stayed 2 nights in October 2018
Staffs are great”
Staffs are great and super friendly. My older parents were having trouble with their room, staffs took care of it very fast. This hotel is have advance technology room and suggest to download their app before arrival. Location is great, room is super clean. Really worth for the price.
Reviewed October 25, 2018
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8.0
Excellent
Timothy from United Kingdom
Family with teens
Deluxe Room
Stayed 4 nights in October 2018
great location, at a price”
recently renovated hotel, nice rooms, service a bit hit or miss. breakfast ok. a bit overpriced.
Reviewed October 25, 2018
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10.0
Exceptional
Allyson from Singapore
Couple
Deluxe Room
Stayed 1 night in October 2018
Exceptional”
Clean hotel, very elegant, staff were friendly, great stay overall!
Reviewed October 22, 2018
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7.2
Very good
Nicholas from United Kingdom
Solo traveler
Deluxe Room
Stayed 4 nights in October 2018
Very good”
I used to stay in this hotel before the ... modernization ..and liked it much ... now I found its lost its charm .
Very functional with whizzy bits like controling your room with an app you have to download ...but just lacking charm
Reviewed October 19, 2018
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8.8
Excellent
Tenzing from Cambodia
Family with young children
Deluxe Room
Stayed 1 night in October 2018
Great Location”
The hotel location is bang in the middle of all the major museums and some stunning historical buildings. You can walk within 5 to 2 minutes to The National Museum of Singapore, The National Gallery, Singapore Art Museum, Peranakan Museum, Esplanade Theatre on the Bay, Victoria Theater etc.etc. Fort Canning Park is few minutes walk. Great location for early morning walks. We had a great 4 nights stay and will definitely return back.
Reviewed October 16, 2018
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10.0
Exceptional
Hong from Malaysia
Couple
Premier Room
Stayed 3 nights in October 2018
Very clean and nice room , we love it so much ”
Good accessible location 😀
Reviewed October 15, 2018
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8.8
Excellent
Siddharth from Indonesia
Business traveler
Deluxe Room
Stayed 3 nights in October 2018
Convenient location, Newly renovated roms, Decent Breakfast”
Digital control panel in the rooms to control lights & A/c can be a bit frustrating to get used to for many people. Great smoothies and other made to order bfast options. Friendly staff.
Renovation work is not complete yet, but no disturbance at all..
Overall, a decent choice in a convenient central location for business travelers.
Reviewed October 14, 2018
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9.6
Exceptional
EMILY from Singapore
Couple
Deluxe Room
Stayed 1 night in October 2018
Newly Renovated”
We were upgraded to Premier, love the bathtub and color of the room. Very clean
Reviewed October 12, 2018
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10.0
Exceptional
Thuy from Vietnam
Family with young children
Deluxe Room
Stayed 3 nights in October 2018
A great hotel that has it all!”
The newly renovated rooms & facilities are super stunning & fully automated. Staff are friendly. The breakfast selection is not abundant but in great quality. Location is convenient & accessible to pretty much everything. Love it. We’ll definitely come back for the third & more times.
Reviewed October 10, 2018
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