8.7

Excellent
/10
(2,924 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping4
Breakfast1
Shops1
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Peninsula Excelsior

50 m

Hill Street Building

50 m

Peninsula Shopping Centre

70 m

Armenian Church of St Gregory

90 m

Spellbound

100 m

Popular landmarks
Chinatown

1.4 km

Sands Skypark Observation Deck

1.5 km

Singapore Flyer

1.5 km

Orchard Road

1.7 km

Cloud Forest

2.0 km

Closest landmarks
TFX Funan

110 m

Civil Defence Heritage Gallery

110 m

The Green Collective

120 m

Bata (City Hall)

120 m

Funan Digital Mall

130 m

Grand Park City Hall Hotel (SG Clean Certified)

"It has nice rooms, great facilities and lovely staff at a fantastic location."

Leesa - May 13, 2022
Deluxe Room - Bed Grand Park City Hall Hotel (SG Clean Certified)
 Grand Park City Hall Hotel (SG Clean Certified)
Lobby Grand Park City Hall Hotel (SG Clean Certified)
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Grand Park City Hall Hotel (SG Clean Certified)

10 Coleman Street, City Hall, Singapore, Singapore, 179809 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

10 travelers have booked today.

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information.
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.4
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport13.8 km

Rooms available at Grand Park City Hall Hotel (SG Clean Certified)

Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Crystal Club Premier With Extra Benefits
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Crystal Club Deluxe With Extra Benefits
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Park Suite
...
  • Room size: 135 m²/1453 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Corner Studio Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Coleman Suite
...
  • Room size: 145 m²/1561 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Garden Junior Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Oasis Junior Suite
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Grand Park City Hall Hotel (SG Clean Certified) have a hot tub?

Grand Park City Hall Hotel (SG Clean Certified) does not have a hot tub.

What time is check-in and check-out at Grand Park City Hall Hotel (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Park City Hall Hotel (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Park City Hall Hotel (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Park City Hall Hotel (SG Clean Certified)?

Wake up to a great buffet breakfast at Grand Park City Hall Hotel (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 39 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) features an on-site restaurant for your dining convenience.

What is the smoking policy at Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Park City Hall Hotel (SG Clean Certified)?

The closest train, metro, or bus station to Grand Park City Hall Hotel (SG Clean Certified) is City Hall MRT Station, 240 m away.

What restaurants are nearby Grand Park City Hall Hotel (SG Clean Certified)?

Restaurants including Shanghai Palace Seafood Restaurant, The Bar at Coleman Street and Indulge At Park are popular in Grand Park City Hall Hotel (SG Clean Certified)’s neighborhood which is known as City Hall.

What popular shopping places are close to Grand Park City Hall Hotel (SG Clean Certified)?

Shopping options in Grand Park City Hall Hotel (SG Clean Certified)’s City Hall neighborhood include Hill Street Building, Peninsula Shopping Centre and Peninsula Plaza.

What are popular attractions near Grand Park City Hall Hotel (SG Clean Certified)?

Guests at Grand Park City Hall Hotel (SG Clean Certified) can easily visit Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum located in the City Hall area.

What popular natural sightseeing spots are close to Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified)’s nearby natural sights include Sea Apple (Syzygium grande), Sealing Wax Palm (Cyrtostachys renda) and Saga (Adenanthera pavonina) located in the same City Hall area.

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See map

Explore the neighborhood

What people love about Grand Park City Hall Hotel (SG Clean Certified)

  • 9.6

    Exceptional
    Staff 

    "It has nice rooms, great facilities and lovely staff at a fantastic location."

    Leesa

    |

    May 13, 2022

  • 10

    Exceptional
    Staff 

    "Staffs are helpful and location is great."

    Pwint

    |

    May 11, 2022

  • 10

    Exceptional

    "It’s a very nice hotel."

    Pwint

    |

    May 11, 2022

Property ranking|Compared to 554 Singapore properties
See all rankings
Location score
9.3/10
Cleanliness score
8.9/10
Overall score
8.6/10
Value for money score
8.4/10
Better than
95
%
of Singapore properties
Better than
91
%
of Singapore properties
Better than
89
%
of Singapore properties
Better than
88
%
of Singapore properties
Overall rating:

8.7

Excellent
2,924 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Fast check in , above average location, good service
Muhammad from Singapore
Family with young children
More about Grand Park City Hall Hotel (SG Clean Certified)

More about Grand Park City Hall Hotel (SG Clean Certified)

Grand Park City Hall Hotel (SG Clean Certified)

Grand Park City Hall Hotel (SG Clean Certified), located in Singapore city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Grand Park City Hall Hotel (SG Clean Certified) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Singapore is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Grand Park City Hall Hotel (SG Clean Certified). For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Park City Hall Hotel (SG Clean Certified). Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Park City Hall Hotel (SG Clean Certified). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Park City Hall Hotel (SG Clean Certified). A beach that's accessible right from the hotel puts you close to the ocean during your stay. Don't forget to make a visit or two to the hotel's pool. At Grand Park City Hall Hotel (SG Clean Certified), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 1.5 km away. Be sure to visit Sands Skypark Observation Deck located 1.4 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Highly recommended by travelers, this hotel ranks better than 88% of all other accommodations in the city.
Compared to other accommodations in Singapore, facilities here are rated higher than 90% of them.
Guests who stayed at this hotel have scored it higher than 94% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Korean
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Pool with view
  • Pub crawl
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Restaurants on site

Tablescape Restaurant & Bar

  • Cuisine: European
  • Menu: Buffet
Location
10 Coleman Street, City Hall, Singapore, Singapore, 179809
Exceptional
Location

9.3

Airports

  • Seletar Airport (XSP)
    13.8 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.7 km 22 min drive

Public transportation

  • City Hall MRT Station
    240 m 4 min walk
  • Singapore Mass Rapid Transit (SMRT)
    310 m

Hospital or clinic

  • Medical Clinic
    220 m

Shopping

  • Orchard Road
    1.7 km

Convenience store

  • 7 Eleven
    590 m 4 min drive

Cash withdrawal

  • ATM
    90 m 1 min walk
What's nearby

Popular landmarks

  • Chinatown
    1.4 km
  • Sands Skypark Observation Deck
    1.5 km
  • Singapore Flyer
    1.5 km
  • Orchard Road
    1.7 km
  • Cloud Forest
    2.0 km
  • Gardens By The Bay East
    2.3 km
  • National Orchid Garden
    4.4 km
  • Singapore Botanic Gardens
    4.5 km
  • Night Safari
    13.9 km
  • Singapore Zoo
    14.0 km

Nearby landmarks

  • Peninsula Excelsior
    50 m
  • Hill Street Building
    50 m
  • Peninsula Shopping Centre
    70 m
  • Armenian Church of St Gregory
    90 m
  • Spellbound
    100 m
  • Central Fire Station
    100 m
  • Peninsula Plaza
    100 m
  • Singapore Philatelic Museum
    100 m
  • Civil Defense Heritage Gallery
    100 m
  • Roxy Records
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee120 SGD
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)39 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 343
  • Most recent renovation2018
Property announcements

In case of activation of the hotel for Government duty or any Singapore government led activation, this reservation may be cancelled, transferred to another hotel based on availability or postponed to a future date with short notice. Applicable government guidelines will apply to SingapoRediscovers Vouchers bookings.

Reviews of Grand Park City Hall Hotel (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.8
Facilities8.3
Location9.3
Service8.2
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (21)
8-9 Excellent (6)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (39)
Jun - Aug (1)
Sep - Nov (0)
Dec - Feb (0)
All guests (149)
All room types
All languages
Showing 40 verified guest comments
12
7.2
Very good
Yeong from Malaysia
Couple
Deluxe Room
Stayed 3 nights in May 2022

Place was nice but service is so so”

Place was nice, service so so. Was disappointed when we found out the breast milk to we requested to store and freeze it, it was not done. In the end all the breast milk were spoilt, and we had to throw away, 3 days worth of breasat milk.

Reviewed May 17, 2022

See room deals

10.0
Exceptional
Thivya from Singapore
Solo traveler
Premier Room
Stayed 2 nights in May 2022

Clean & Comforting!”

Great location, services and room. 2nd time staying here & loved it!

Reviewed May 16, 2022

See room deals

6.8
Good
Sharon from Australia
Couple
Deluxe Room
Stayed 5 nights in May 2022

Good but can probably get better bang for buck elsewhere”

Check-in was fairly straightforward and pleasant. When we entered the room the aircon hadn't been turned on and the room was a bit stuffy, which would have been appreciated after a day of travel. Room was fine, the marble looked worse for wear although there was a note saying they were in the process of resurfacing. Body lotion would have been appreciated but not a major issue, other standard amenities were available. Shower amenities were replaced daily, I'd recommend that staff leave the open tubes as well as provide a new one so there's not so much wastage, we felt bad only using half a tube and then having a brand new one after. Pool was comfortable, although trying to get through to concierge to order drinks and food took a fair bit of time. All in all a decent hotel, but for what you pay here you will probably get better elsewhere in Singapore.

Reviewed May 15, 2022

See room deals

9.6
Exceptional
Claudio from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in May 2022

Excellent Hotel”

Very friendly and organised staff. Excellent breakfast. Excellent gym and pool and fantastic location. Had a fantastic 3 day trip aided by a very comfortable stay here. Certainly recommend and would gladly visit this hotel again.

Reviewed May 14, 2022

See room deals

10.0
Exceptional
Hajar from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in May 2022

Exceptional”

funan is just opposite for you to buy food/things then rush back to your room to have alone time! love it

Reviewed May 14, 2022

See room deals

9.6
Exceptional
Leesa from Australia
Couple
Premier Room
Stayed 4 nights in May 2022

Exceptional”

Everywhere in Singapore is expensive at the moment, so this hotel is the great choice for the price. It has nice rooms, great facilities and lovely staff at a fantastic location.

Reviewed May 13, 2022

See room deals

10.0
Exceptional
Pwint from United Arab Emirates
Family with teens
Deluxe Room
Stayed 3 nights in May 2022

Great Hotel”

Staffs are helpful and location is great. It’s a very nice hotel.

Reviewed May 11, 2022

See room deals

Dear Pwint, Thank you for choosing to stay at the Grand Park City Hall. I am happy that you enjoyed your stay and the service provided by my team members. The 5-star rating that you have given us is a great encouragement to them. All of us look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded May 12, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
Shio from Malaysia
Solo traveler
Deluxe Room
Stayed 5 nights in May 2022

Pleasant stay ”

I had a pleasant stay with the hotel and all the staffs are lovely and friendly.

Reviewed May 08, 2022

See room deals

Dear Shio, Thank you for choosing to stay at the Grand Park City Hall. I am happy that you enjoyed your stay and appreciate your compliments regarding the service rendered by my team members. This is a great encouragement to them. I look forward to welcoming you back in the near future. Warmest regards, Jeane Lim General Manager

Responded May 09, 2022
Grand Park City Hall Hotel (SG Clean Certified)
8.8
Excellent
Lim from Singapore
Couple
Premier Room
Stayed 2 nights in May 2022

Excellent”

Room is pretty nice but the control for lights is beside the tv so you cannot lie in bed and off lights like other hotels. Control is also not very user friendly. Room switch seemed to off everytime u step out of the room and it will reset the controls everytime u come back like the binds in the toilet will be up so you will need to reset it again. Overall it’s a pretty nice hotel in great location.

Reviewed May 04, 2022

See room deals

Dear Guest Thank you for taking time to provide us your review. I understand your sentiments on the room design. As an alternative, we do have a GPCH Apps that you can download onto your handphone to control the in-room facilities. Hope you can try this out the next time you stay with us. I hope that overall you had a pleasant stay and look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded May 05, 2022
Grand Park City Hall Hotel (SG Clean Certified)
8.8
Excellent
SHARON from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2022

Excellent”

Is a convenient place to stay. Walking distance to City Hall, Funan and many attractions locations. Room can be improved with hangers in the toilet. Control of lights be reachable. Overall still a nice place to stay.

Reviewed May 03, 2022

See room deals

Dear Sharon Thank you for choosing to stay at Grand Park City Hall. We appreciate the feedback that you have provided and the high rating that you have given us. We are happy you have enjoyed your stay and look forward to welcome you back soon for another wonderful holiday. Warmest regards, Jeane Lim General Manager

Responded May 04, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
Ali from Indonesia
Couple
Deluxe Room
Stayed 5 nights in April 2022

Nice hotel”

Easy access by cityhall mrt, room is clean, and pleased with the service

Reviewed April 29, 2022

See room deals

Dear Ali Thank you for choosing to stay at the Grand Park City Hall and for taking time to provide us your review. I am delighted that you enjoyed your stay and the service rendered by my team. I look forward to welcoming you back for another wonderful stay. Warmest regards, Jeane Lim General Manager

Responded May 04, 2022
Grand Park City Hall Hotel (SG Clean Certified)
8.8
Excellent
Muhammad from Singapore
Family with young children
Premier Room
Stayed 1 night in April 2022

Great”

Fast check in , above average location, good service

Reviewed April 28, 2022

See room deals

Dear Mr Muhammad Thank you for choosing to stay at the Grand Park City Hall. I am delighted that you had an enjoyable stay and were pleased with the service rendered by my team. I look forward to welcome you back for another wonderful stay. Warmest regards, Jeane Lim General Manager

Responded April 29, 2022
Grand Park City Hall Hotel (SG Clean Certified)
6.4
Good
Howard from Jersey
Couple
Deluxe Double or Twin Room with Weekly Housekeeping
Stayed 11 nights in April 2022

Room doesn’t get cleaned”

I didn’t know when I made the booking that the terms are that the room only gets cleaned once per week ( if you’re there over a week) you have to call each time you want clean towels. We’ve never come across this before

Reviewed April 24, 2022

See room deals

10.0
Exceptional
Emiljona from Germany
Family with young children
Deluxe Room
Stayed 5 nights in April 2022

Perfect!”

Everything was perfect.

Reviewed April 21, 2022

See room deals

Dear Emiljona,, Thank you for choosing to stay at the Grand Park City Hall. I am delighted that you enjoyed your stay and have given us a 5-star rating. I look forward to welcoming you back soon for another wonderful stay. Warmest regards, Jeane Lim General Manager

Responded April 27, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
John from Thailand
Business traveler
Deluxe Room
Stayed 17 nights in March 2022

Good expereince”

Stayed for nearly 3 weeks (Business trip) and had a good experience. Room very nice and clean. Staff overall very friendly. Had monitor issues with room control and the app to control light and AC. Staff in restaurant was okay but I recommend to pay even more attention to hygiene when serving and cleaning food (same employee server and clean at same time)

Reviewed April 20, 2022

See room deals

Dear John, Thank you for taking time to provide us your review. I have noted your feedback regarding the room control and F&B service and will have these concerns addressed with my team leaders. Thank you for choosing to stay with us for these 3 weeks and I trust you had a wonderful stay. I look forward to welcome you back on your next business or leisure trip. Warmest regards, Jeane Lim General Manager

Responded April 21, 2022
Grand Park City Hall Hotel (SG Clean Certified)
7.6
Very good
Chu from Malaysia
Business traveler
Deluxe Room
Stayed 7 nights in April 2022

locations is really good and convenient. ”

staffs was not enough and change pillow option take 3 days only able to changed.

Reviewed April 18, 2022

See room deals

Dear Chu, Thank you for choosing to stay at the Grand Park City Hall. We have noted your comment regarding the pillow change and hope that overall, your stay was pleasant. We look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded April 19, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
Samantha from Singapore
Group
Connecting Deluxe Room
Stayed 2 nights in April 2022

Cosy and convenient location”

Had a cosy 2 nights stay at the hotel. The staff were very accommodating for my early check-in and provided a complimentary birthday cake for my friend. However the room aircon was quite weak even though it was set to high with high fan as well, the room temperature was still recorded as around 25 degrees. The water pressure in the shower was also quite weak. However, overall it was still a pleasant stay!

Reviewed April 17, 2022

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Dear Samantha, Thank you for choosing to stay at the Grand Park City Hall and for taking time to share with us your feedback. Firstly, we like to wish your friend a happy belated birthday and hope that the celebration was enjoyable. We have noted your comments regarding the aircon and water pressure and will have these addressed with my team. We are delighted that overall your stay was comfortable and look forward to welcoming you and your friend back soon. Warmest regards, Jeane Lim General Manager

Responded April 18, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
Chen from Singapore
Couple
Deluxe Room
Stayed 1 night in April 2022

Prefer for couple ”

Room is big and clean, staff is helpful location just beside city hall station. Room aircon is excellent, nice pool too

Reviewed April 16, 2022

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Dear Chen, Thank you for choosing to stay at the Grand Park City Hall. I am delighted to hear that you had a fantastic stay and enjoyed the facilities and service rendered by my team. My team and I look forward to welcoming you back in the near future. Warmest regards, Jeane Lim General Manager

Responded April 18, 2022
Grand Park City Hall Hotel (SG Clean Certified)
8.8
Excellent
Boon from Vietnam
Business traveler
Premier Room
Stayed 2 nights in March 2022

Comfortable & location”

The hotel is comfortable and located near to the City Hall, a lot of choices of restaurants within walking distance of the hotel

Reviewed April 14, 2022

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Dear Boon, Thank you for choosing to stay at the Grand Park City Hall and for providing us your review. I am happy that you enjoyed your stay and look forward to welcoming you back whenever you are in Singapore. Warmest regards, Jeane Lim General Manager

Responded April 14, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
AINI from Singapore
Family with young children
Deluxe Room
Stayed 11 nights in April 2022

Wonderful stay for the whole family”

The staff Tiffany, Vickey from Front Desk were very nice, friendly and accommodating. Appreciate their kindness with the check-in process. Uncle Lornie from Concierge gave us a warm welcome and helped us with our luggages. Thankyou. Room was spacious, modern and clean. Beds were comfy. The Crystal Lounge was so convenient, there is a microwave, water dispenser and vending machine. My family and I break our fast and have our pre-dawn meals there. The pool is nice, my kids enjoy it so much. Location is superb, many food options opposite at Funan Mall and Raffles City as well. Overall it was an awesome stay in the city.

Reviewed April 12, 2022

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Dear Aini, Thank you for taking time to provide us such a fantastic review of your recent stay at Grand Park City Hall. I am delighted to hear how you and your family enjoyed our heart-warming hospitality, great comfort and convenience during your stay. I know Tiffany, Vickiy and Uncle Lornie will be thrilled to read your complimentary remarks. Once again, we thank you! All of us at Grand Park City Hall look forward to welcome you and your family back for many more staycations. Warmest regards, Jeane Lim General Manager

Responded April 13, 2022
Grand Park City Hall Hotel (SG Clean Certified)
12
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