The service was above and beyond. Thank you so much.”

From start to finish, the rooms were amazing, the process was efficient and the service and personality of the staff was impeccable. I was so impressed already prior to even checking out but it was what happened after that I was really grateful for. I had forgotten my luggage inside the cab that I had taken from the hotel and only when I realized it a good 30mins later did I start to panic. I called the hotel and within minutes, they had pulled up CCTV, found the car plate, called up the taxi company, found the driver and coordinated directly with them to get back my luggage within 10minutes. I didn't have a local number so the concierge initiated everything and even called up just to check in and make sure I was okay. I can't thank you enough, Grand Park City Hall!! Your team is amazing. A million stars to you.

New & clean room”

Clean and comfortable, spacious.

The interior design is OUTSTANDING!!”

It is excellent in everything service, location, food; we felt really luxury experience at a very fair price.

Amazing stay”

Really love this hotel and its hospitality. They ensure to check temperatures of everyone and the room was wide and love the breakfast. Service was excellent and would definitely be back!

Exceptional”

Hotel staff very friendly and helpful. Rooms are nice, breakfast is good and pool is perfect.

nice and clean 5 stars hotel with excellent location”

Really beautiful and clean 5 stars hotel located near several shopping malls, right in the heart of Singapore. Adopted lots of new technology with lots of use, like being able to control everything in your room (lighting/aircon/tv) via the app on your mobile. However, was given late check out but the app stopped working after the initial check out time.

one of the best hotel stay ”

I love the technology used in this hotel. everything is controlled by the app from room lightings to television. everything is perfect for a weekend gateaway! LOVE IT!

Exceptional”

Beautifully renovated hotel. I like how you can use their hotel app to control the various functions in the room and also conveniently text the hotel operator for assistance!

Wonderful stay”

The staffs are friendly, room is spacious and comfy. Just that the basin still had dried water marks which seems like it was not wiped. Location is great, just few minutes to the mall and MRT. Definitely will stay again!

Great location hotel”

Swimming pool was a highlight. Rooms functional and bed comfortable but no personality and expensive for what on offer.

Great experience! ”

My Husband and I had such a great experience of staying in this hotel for the first time. As this is actually a birthday getaway, the hotel was really cooperative by giving us complimentary birthday cake and even better, they upgraded our room from deluxe to the club premier ! I couldn’t thank you guys enough, and surely would come back ! Both of us really love the modern room interior, the hospitality, the swimming pool facility, All was close to perfect, Only one thing that upset us is your tv connection, as we like to watch Youtube channel from the tv, your connection was really poor and kept disconnecting. But all in all It’s really a great pleasure to stay in Grand Park City Hall that I’d love to recommend to all my friends and family ! Thank you so much !

Good”

The room I stayed was very far from the elevators. I guess the room was connected to the next room because there was another door inside. Since the wall was not soundproof at all, I was able to enjoy the entire story that a Chinese mother from the next room was scolding her son first thing in the morning while my bed was so comfy and cozy, Thanks to you. When I first visited last year, it was pretty nice and comfortable. What has it possibly happened to this place since then? It was very disappointing. Want to know the worst part? It was the bathroom. Seemed like It had left out quite a long time. The shower with SUPER WEAK water pressure were covered by all the dirt, or they've and ask them to switch the rooms but it was in the middle of the night so I gave up then suffered in silence. I am still willing to come back to the hotel since the location is quite nice, however, I'd really appreciate it if they take care of every single room so people like me are happy.

Exceptional”

Love love love the interior decor and service. However the hotel mobile app for registration and remote control of room lights etc needs to be more intuitive and user friendly. Comfy, clean and spacious room. Hot water takes a while to come on so watch out for that when you shower in the morning.

Top”

super Hotel

Very Accommodation Staff”

Our trip to Singapore became more memorable because of the help of Ms Henny.

Excellent”

Great location at the city centre

Good stay however quite ecpensive”

Great location, great customer service and great stay with comfy beds. However, just for stay and no other inclusives, like breakfast was a bit expensive especially usually I can book for beds for 3 (2 double beds) around this price but this hotel only had a king size bed.

Very comfortable stay”

Could have done with a better bar and restaurant area. Nice pool. Very good, spacious, comfortable rooms

Luxury and Comfort”

This was our 1st time to Singapore. Grand Park City Hall was luxurious and very comfortable. Staff beautiful and amenities 1st class. Hotel was central to all transport and you can walk everywhere. Highly recommend in every regard

Good hotel with excellent location”

Very centrally located and only 200 meters from City Hall MRT with access to key malls. Good stay overall!