Grand Park City Hall Hotel (SG Clean Certified)

10 Coleman Street, City Hall, Singapore, Singapore, 179809 - See map
5-star Hotel
Free Wi-Fi
8.7
Excellent
/10
(3,614 reviews)See what guests said
Housekeeping36
Breakfast10
Shops5
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Grand Park City Hall Hotel (SG Clean Certified)

"So here for the 102nd time: Very clean, modern, and high tech."

Winda - May 7, 2019

Deluxe Room - Bed Grand Park City Hall Hotel (SG Clean Certified)
Lobby Grand Park City Hall Hotel (SG Clean Certified)
Lobby Grand Park City Hall Hotel (SG Clean Certified)
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See map
Popular landmarks
Chinatown 1.35 km
Sands Skypark Observation Deck 1.49 km
Singapore Flyer 1.5 km
Orchard Road 1.67 km
Gardens by the Bay 1.94 km
Cloud Forest 2.02 km
Singapore Botanic Gardens 3.94 km
National Orchid Garden 4.44 km
Night Safari 13.93 km
Singapore Zoo 13.96 km
Nearby landmarks
Peninsula Excelsior 50 m
Hill Street Building 50 m
Peninsula Shopping Centre 70 m
Armenian Church of St Gregory 80 m
Funan Digital Mall 90 m
Armenian Church 100 m
Spellbound 100 m
Central Fire Station 100 m
Peninsula Plaza 100 m
Singapore Philatelic Museum 100 m
9.1

Exceptional

Location rating score

Inside city center
ParkingFREE
Property highlightsRead all 3,614 reviews
Exceptional cleanliness
9.0 rating for cleanliness
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.6 rating for service
Excellent facilities on premise
8.3 facilities on premise

Adopted lots of new technology with lots of use, like being able to control everything in your room (lighting/aircon/tv) via the app on your mobile.

JING Y. | March 2, 2020

I like how you can use their hotel app to control the various functions in the room and also conveniently text the hotel operator for assistance!

Casilin | February 21, 2020

You just got to love this hotel — perfect location, good customer service, excellent interior, reasonable price.

Gideon | December 16, 2019

Really beautiful and clean 5 stars hotel located near several shopping malls, right in the heart of Singapore.

JING Y. | March 2, 2020

The hotel is located in the City Hall area with wide variety of shopping and dining options.

SRIPHANNA | January 1, 2020

The general condition of the room was great and staff were very helpful.

SRIPHANNA | January 1, 2020

  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money8.4
Location rating9.1
Nearest airportSingapore Changi Airport (SIN) - Singapore
Distance to airport17.7 km

Rooms available at Grand Park City Hall Hotel (SG Clean Certified)

Executive Suite
Executive Suite
...
  • Room size: 135 m²/1453 ft²
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
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Crystal Club Premier With Extra Benefits
Crystal Club Premier With Extra Benefits
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
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Crystal Club Deluxe With Extra Benefits
Crystal Club Deluxe With Extra Benefits
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Premier Room
Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 145 m²/1561 ft²
  • Balcony/terrace
  • 1 king bed
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Studio
Studio
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
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Suite with Balcony
Suite with Balcony
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 queen bed
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Family Suite
Family Suite
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 2 queen beds and 1 sofa bed
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Crystal Club Deluxe Room
Crystal Club Deluxe Room
...
  • Room size: 30 m²/323 ft²
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Frequently asked questions

What time is check-in and check-out at Grand Park City Hall Hotel (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Park City Hall Hotel (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Park City Hall Hotel (SG Clean Certified) has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Park City Hall Hotel (SG Clean Certified)?

Buffet breakfast is offered at Grand Park City Hall Hotel. There is an additional charge for adults and children payable at the property, if not included in the room rate.

What is the smoking policy at Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Grand Park City Hall Hotel (SG Clean Certified)

  • 9.6
    Exceptional

    "Really love this hotel and its hospitality."

    nurfarahhin

    |

    March 19, 2020

  • 10.0
    Exceptional

    "I love the technology used in this hotel."

    Kimberly

    |

    February 24, 2020

  • 9.2
    Exceptional
    Staff 

    "Hotel staff very friendly and helpful."

    Alex

    |

    March 7, 2020

Property ranking|Compared to 866 Singapore properties
See all rankings
Review score - United States
9.0/10
Cleanliness score
9.0/10
Couples review score
8.8/10
Location score
9.1/10
Better than
94
%
of Singapore properties
Better than
92
%
of Singapore properties
Better than
92
%
of Singapore properties
Better than
91
%
of Singapore properties
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Overall rating:
8.7
Excellent
3,639 reviews
Cleanliness
9.0
Facilities
8.3
Location
9.1
Read all reviews >
What travelers say they love:
Service was excellent and would definitely be back!
nurfarahhin from Singapore
Group
More about Grand Park City Hall Hotel (SG Clean Certified)

More about Grand Park City Hall Hotel (SG Clean Certified)

Luxuriate in warm hospitality in the heart of the city at the new Grand Park City Hall Hotel (SG Clean Certified). Conveniently located in a prime spot in Singapore’s Civic District and within the Central Business District, the hotel is a stone's throw from major shopping malls such as Raffles City and Capitol Piazza. Suntec City and the Marina Bay entertainment as well as business district are minutes away by car. Indulge in modern European cuisine and sip on artisanal cocktails at Tablescape Restaurant & Bar located on Level 3 of the hotel. A complimentary shuttle bus service is also available for hotel guests travelling towards Orchard, Clarke Quay, and CBD area.

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Most talked about facilities

Housekeeping
16 mentions
Breakfast
13 mentions
Swimming Pool
8 mentions
Food & Dining
4 mentions

What they offer

9.2
Exceptional

"I enjoyed a short business stay in this hotel."

Ms

|

October 30, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Tablescape Restaurant & Bar
Cuisine:European
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Wooloomooloo Steakhouse
380 m American, Australian, Gluten Free
Alligator Pear
480 m American, Cafe
Billy Bombers @ The Central
580 m American, Diner
Asian cuisine
Asian cuisine
Indulge At Park
20 m Asian, Chinese, International
Park Palace
20 m Asian, Chinese
Sidewalk
50 m Asian, Chinese, Fast food
Chinese cuisine
Chinese cuisine
Fu Lin Men
630 m Chinese
PurPle TurTle
640 m Chinese
Hung Kang - Teochew Restaurant
710 m Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Grand Park City Hall Hotel (SG Clean Certified) from real guests

Overall rating
8.7
Excellent
From 3639 reviews
9.2Location
9.0Cleanliness
8.7Service
Agoda Reviews (1144)Booking.com Reviews (2470)
Rating via Agoda8.6
/
10
Cleanliness9.0
Facilities8.3
Location9.1
Room comfort and quality4.0
Service8.6
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (204)
8-9 Excellent (62)
7-8 Very Good (52)
6-7 Good (19)
<6 Below Expectation (36)
Time of the year
Mar - May (49)
Jun - Aug (133)
Sep - Nov (91)
Dec - Feb (100)
Don't miss out!Popular destination! Properties in Singapore are being booked every minute!
All guests (1144)
All room types
All languages

Show reviews that mention 

Showing 373 verified guest comments
12345
10.0
Exceptional
Eleanore from Philippines
Business traveler
Deluxe Room
Stayed 1 night in July 2019

The service was above and beyond. Thank you so much.”

From start to finish, the rooms were amazing, the process was efficient and the service and personality of the staff was impeccable. I was so impressed already prior to even checking out but it was what happened after that I was really grateful for. I had forgotten my luggage inside the cab that I had taken from the hotel and only when I realized it a good 30mins later did I start to panic. I called the hotel and within minutes, they had pulled up CCTV, found the car plate, called up the taxi company, found the driver and coordinated directly with them to get back my luggage within 10minutes. I didn't have a local number so the concierge initiated everything and even called up just to check in and make sure I was okay. I can't thank you enough, Grand Park City Hall!! Your team is amazing. A million stars to you.

Reviewed July 29, 2019
10.0
Exceptional
Nazura from Malaysia
Couple
Deluxe Room
Stayed 1 night in December 2019

New & clean room”

Clean and comfortable, spacious.

Reviewed May 06, 2020
10.0
Exceptional
Andres from Mexico
Couple
Deluxe Room
Stayed 2 nights in April 2019

The interior design is OUTSTANDING!!”

It is excellent in everything service, location, food; we felt really luxury experience at a very fair price.

Reviewed March 26, 2020
9.6
Exceptional
nurfarahhin from Singapore
Group
Premier Room
Stayed 1 night in March 2020

Amazing stay”

Really love this hotel and its hospitality. They ensure to check temperatures of everyone and the room was wide and love the breakfast. Service was excellent and would definitely be back!

Reviewed March 19, 2020
9.2
Exceptional
Alex from Australia
Family with young children
Deluxe Room
Stayed 3 nights in February 2020

Exceptional”

Hotel staff very friendly and helpful. Rooms are nice, breakfast is good and pool is perfect.

Reviewed March 07, 2020
9.2
Exceptional
JING from Singapore
Couple
Deluxe Room
Stayed 1 night in March 2020

nice and clean 5 stars hotel with excellent location”

Really beautiful and clean 5 stars hotel located near several shopping malls, right in the heart of Singapore. Adopted lots of new technology with lots of use, like being able to control everything in your room (lighting/aircon/tv) via the app on your mobile. However, was given late check out but the app stopped working after the initial check out time.

Reviewed March 02, 2020
10.0
Exceptional
Kimberly from Singapore
Couple
Premier Room
Stayed 1 night in February 2020

one of the best hotel stay ”

I love the technology used in this hotel. everything is controlled by the app from room lightings to television. everything is perfect for a weekend gateaway! LOVE IT!

Reviewed February 24, 2020
10.0
Exceptional
Casilin from Singapore
Solo traveler
Premier Room
Stayed 2 nights in February 2020

Exceptional”

Beautifully renovated hotel. I like how you can use their hotel app to control the various functions in the room and also conveniently text the hotel operator for assistance!

Reviewed February 21, 2020
8.8
Excellent
Esther from Singapore
Couple
Premier Room
Stayed 1 night in February 2020

Wonderful stay”

The staffs are friendly, room is spacious and comfy. Just that the basin still had dried water marks which seems like it was not wiped. Location is great, just few minutes to the mall and MRT. Definitely will stay again!

Reviewed February 17, 2020
7.6
Very good
David from Thailand
Solo traveler
Deluxe Room
Stayed 4 nights in January 2020

Great location hotel”

Swimming pool was a highlight. Rooms functional and bed comfortable but no personality and expensive for what on offer.

Reviewed February 03, 2020
10.0
Exceptional
Ratih from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2020

Great experience! ”

My Husband and I had such a great experience of staying in this hotel for the first time. As this is actually a birthday getaway, the hotel was really cooperative by giving us complimentary birthday cake and even better, they upgraded our room from deluxe to the club premier ! I couldn’t thank you guys enough, and surely would come back ! Both of us really love the modern room interior, the hospitality, the swimming pool facility, All was close to perfect, Only one thing that upset us is your tv connection, as we like to watch Youtube channel from the tv, your connection was really poor and kept disconnecting. But all in all It’s really a great pleasure to stay in Grand Park City Hall that I’d love to recommend to all my friends and family ! Thank you so much !

Reviewed January 24, 2020
7.6
Very good
Lucy from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in January 2020

Good”

The room I stayed was very far from the elevators. I guess the room was connected to the next room because there was another door inside. Since the wall was not soundproof at all, I was able to enjoy the entire story that a Chinese mother from the next room was scolding her son first thing in the morning while my bed was so comfy and cozy, Thanks to you. When I first visited last year, it was pretty nice and comfortable. What has it possibly happened to this place since then? It was very disappointing. Want to know the worst part? It was the bathroom. Seemed like It had left out quite a long time. The shower with SUPER WEAK water pressure were covered by all the dirt, or they've and ask them to switch the rooms but it was in the middle of the night so I gave up then suffered in silence. I am still willing to come back to the hotel since the location is quite nice, however, I'd really appreciate it if they take care of every single room so people like me are happy.

Reviewed January 21, 2020
9.6
Exceptional
Nelleke from Singapore
Couple
Premier Room
Stayed 2 nights in December 2019

Exceptional”

Love love love the interior decor and service. However the hotel mobile app for registration and remote control of room lights etc needs to be more intuitive and user friendly. Comfy, clean and spacious room. Hot water takes a while to come on so watch out for that when you shower in the morning.

Reviewed January 16, 2020
10.0
Exceptional
Rashida from Thailand
Couple
Double or Twin PREMIER - BED AND BREAKFAST
Stayed 4 nights in December 2019

Top”

super Hotel

Reviewed January 13, 2020
10.0
Exceptional
Robin from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in September 2019

Very Accommodation Staff”

Our trip to Singapore became more memorable because of the help of Ms Henny.

Reviewed January 13, 2020
8.8
Excellent
Danny from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in June 2019

Excellent”

Great location at the city centre

Reviewed January 10, 2020
7.6
Very good
Siew
Family with young children
Deluxe Room
Stayed 3 nights in December 2019

Good stay however quite ecpensive”

Great location, great customer service and great stay with comfy beds. However, just for stay and no other inclusives, like breakfast was a bit expensive especially usually I can book for beds for 3 (2 double beds) around this price but this hotel only had a king size bed.

Reviewed January 09, 2020
8.4
Excellent
Paul from Australia
Couple
Deluxe Room
Stayed 1 night in December 2019

Very comfortable stay”

Could have done with a better bar and restaurant area. Nice pool. Very good, spacious, comfortable rooms

Reviewed January 06, 2020
10.0
Exceptional
Andrew from Australia
Couple
Deluxe Room
Stayed 5 nights in December 2019

Luxury and Comfort”

This was our 1st time to Singapore. Grand Park City Hall was luxurious and very comfortable. Staff beautiful and amenities 1st class. Hotel was central to all transport and you can walk everywhere. Highly recommend in every regard

Reviewed January 06, 2020
8.8
Excellent
Narendra from Hong Kong
Family with young children
Deluxe Room
Stayed 2 nights in November 2019

Good hotel with excellent location”

Very centrally located and only 200 meters from City Hall MRT with access to key malls. Good stay overall!

Reviewed January 05, 2020
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Grand Park City Hall Hotel (SG Clean Certified)
|Excellent 8.6
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  • Exceptional location
  • Chinatown
  • City Hall MRT Station is within 0.24 km
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