Grand Park City Hall Hotel
Grand Park City Hall Hotel
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8.4
Excellent

"Comfortable and nice hotel to stay."

Chong W.

|

November 22, 2017

Deluxe Room - Bed Grand Park City Hall Hotel
Deluxe Room - Bed
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Lobby Grand Park City Hall Hotel
Lobby
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Lobby Grand Park City Hall Hotel
Lobby
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Interior view Grand Park City Hall Hotel
Interior view
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See map Grand Park City Hall Hotel
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Excellent
Location
8.6
See all 6 photos Grand Park City Hall Hotel
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What guests are saying:
We were upgraded to Premier, love the bathtub and color of the room. Very clean
EMILY from Singapore
Couple
Location wasn't the best but their staff were the best! Hotel owners please give them bonuses as good staff are hard to come by
Kah from Malaysia
Solo traveler
breakfast is the only deduction point.
Zhe from China
Business traveler
The gentleman from Malaysia and everyone else working there (including at the restaurant for dinner and breakfast) were very nice people. They will make this hotel successful.
Kah from Malaysia
Solo traveler
When the hotel is in fully operational, it would be even better!
Raymond from Singapore
Couple
the hotel was a brand new hotel (some construction within the hotel is still in progress) Love the design and location
Junardis from Indonesia
Business traveler
Everything was great except the pool was closed.
Stephen from Australia
Couple
Location location location! Newly built so everything was gleaming. Staff was helpful. Only issue is bathroom lacking hooks and towel bars. I hope they fix that. I will surely be back!
Low from Hong Kong
Business traveler
Everything in this hotel is perfect in term of room, services & location
SANG from Malaysia
Business traveler
Newly renovated

Grand Park City Hall Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 4875 reviewsSee what guests said
7.8
/
10
Excellent service
8.0
Recommended by 90% of guests
Value for money7.5
Location rating8.6
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.2 km
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 17 times since yesterday | 17 travelers are looking at this property right now
Crystal Club Premier With Extra Benefits
Crystal Club Premier With Extra Benefits
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
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Premier Room
Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Crystal Club Deluxe With Extra Benefits
Crystal Club Deluxe With Extra Benefits
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
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Double Single Use Club Deluxe
Double Single Use Club Deluxe
...
  • Shower and bathtub
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Double Single Use Club Premier
Double Single Use Club Premier
...
  • Shower and bathtub
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Triple Superior
Triple Superior
...
  • Shower and bathtub
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Twin room - De Luxe
Twin room - De Luxe
...
  • Shower and bathtub
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Deluxe Triple
Deluxe Triple
...
  • Shower and bathtub
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Deluxe Single
Deluxe Single
...
  • Shower and bathtub
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What people love about the property

  • 10.0
    Exceptional

    "Great location with amenities"

    Asnah

    |

    January 6, 2017

  • 10.0
    Exceptional

    "Staff there is very nice expectcially reception Mr.Stevie"

    Jaruwan

    |

    March 26, 2018

  • 9.6
    Exceptional

    "The staff was very professional and friendly."

    Manuele

    |

    April 19, 2017

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More about Grand Park City Hall Hotel

More about Grand Park City Hall Hotel

8.8
Excellent

"Room is clean, comfortable and cozy."

Ha M.

|

May 1, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Wooloomooloo Steakhouse
380 m American, Australian, Gluten Free
Alligator Pear
480 m American, Cafe
Billy Bombers @ The Central
580 m American, Diner
Asian cuisine
Asian cuisine
Park Palace
20 m Asian, Chinese
Indulge At Park
20 m Asian, Chinese, International
Sidewalk
50 m Asian, Chinese, Fast food
Chinese cuisine
Chinese cuisine
Fu Lin Men
630 m Chinese
PurPle TurTle
640 m Chinese
Hung Kang - Teochew Restaurant
710 m Chinese

What they offer

8.8
Excellent

"Love the location and the lounge offerings of snacks and dri..."

Hee K.

|

January 10, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4875)Booking.com Reviews (273)
7.8
/
10
Cleanliness7.9
Facilities6.9
Location8.6
Room comfort and quality7.8
Service8.0
Value for money7.5
Provided by verified guests of Agoda
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All guests (4875)
All room types
Showing 3946 verified guest comments
12345
8.0
Excellent
Claire from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in December 2018
Very good”
Good location, rooms nice, quiet too. SMART technology they use was a pain, check in took twice as long with staff who made you feel like an inconvenience. The lift couldn’t seem to handle more than 3 floor options so ended up travelling up and down the lift a few times and we weren’t the only ones! Water in the room never got hot, warm at best. Interestingly when we used the hospitality room on the top floor on the last day we had hot water so maybe it only comes with an expensive room. Definitely not a 5* would probably choose to stay somewhere else next time.
Reviewed December 16, 2018
9.6
Exceptional
shane from Australia
Couple
Deluxe Room
Stayed 2 nights in November 2018
Exceptional”
Stayed a couple of nights before embarking on cruise.Hotel offers easy access via MRT from airport and to cruise terminal.Fantastic central location,can walk every where thru streets or by connected malls underground.Great refurbed rooms & pool area. Helpful staff,would certainly use again if stopping in Singapore.
Reviewed December 16, 2018
8.0
Excellent
colin from Singapore
Couple
Deluxe Room
Stayed 1 night in December 2018
Very good”
Stayed at 726, window facing a building under renovation, view completely covered. Low pressure shower, inconsistent temperature. Staffs were ok, facilities adequate & good location, very convenient to move around.
Reviewed December 10, 2018
9.6
Exceptional
XIU from Singapore
Family with young children
Premier Room
Stayed 1 night in December 2018
Birthday Staycation ”
The hotel is nice, spacious and comfortable. Shampoo, Conditioner and Body wash provided by the hotel are also nice. We like it! Staffs who attended to us are ok and friendly. I would also like to thank the hotel for the complimentary cake for my hubby! When arrival the Q was long and the check-in was slow. Otherwise, it's a great experience for us. We will come back again!
Reviewed December 11, 2018
9.6
Exceptional
Cristine from Singapore
Group
Deluxe Room
Stayed 1 night in November 2018
Unforgetable experience”
We are very hapoy to check in this hotel to celebrate my friends bridal shower ..The room was so nice spacious and clean.The staff was friendly special Ms.Kripa..Eveeythings is okay. Suggestion that the internet need to improve..
Reviewed November 05, 2018
10.0
Exceptional
Andrew from Australia
Business traveler
Deluxe Room
Stayed 7 nights in October 2018
Greatest 5 Star Hotel - Care, Clean and Elegance”
This is a place I call home! A place I will always go back to! They treated me well and continually offered and rendered any assistance I may require. Asking me how was my stay and caring. The people are nice and management is very good. Will come back again :)
Reviewed November 02, 2018
8.4
Excellent
Susanne from Singapore
Family with young children
Premier Room
Stayed 1 night in October 2018
Very enjoyable staycation ”
The hotel though still undergoing renovation on the ground level and the facade, the rooms have been renovated with SMART Technology. Room is very clean and amenities is adequate. Requested for baby cot (comes with Kodomo shower set) and late check out which are all acceded. I will definitely come again with my family esp after the hotel has completed the renovation.
Reviewed October 29, 2018
8.4
Excellent
Chalee from Thailand
Business traveler
Deluxe Room
Stayed 2 nights in October 2018
Good place for short hideaway”
Everything is good and meets all standard. Staffs were very friendly. Room is perfect but the digital room control panel (light/aircon/etc.) maybe a bit complicated for elderly or people who are not familiar with technology. I enjoyed my stay, Only recommendation is that the hotel should take care of small details as well...such as TV Remote battery or Hair dryer that can use for only 5 secs then cut itself off from overheat.
Reviewed October 26, 2018
9.6
Exceptional
Wai from Hong Kong
Family with young children
Deluxe Room
Stayed 2 nights in October 2018
Staffs are great”
Staffs are great and super friendly. My older parents were having trouble with their room, staffs took care of it very fast. This hotel is have advance technology room and suggest to download their app before arrival. Location is great, room is super clean. Really worth for the price.
Reviewed October 25, 2018
8.8
Excellent
Tenzing from Cambodia
Family with young children
Deluxe Room
Stayed 1 night in October 2018
Great Location”
The hotel location is bang in the middle of all the major museums and some stunning historical buildings. You can walk within 5 to 2 minutes to The National Museum of Singapore, The National Gallery, Singapore Art Museum, Peranakan Museum, Esplanade Theatre on the Bay, Victoria Theater etc.etc. Fort Canning Park is few minutes walk. Great location for early morning walks. We had a great 4 nights stay and will definitely return back.
Reviewed October 16, 2018
8.8
Excellent
Siddharth from Indonesia
Business traveler
Deluxe Room
Stayed 3 nights in October 2018
Convenient location, Newly renovated roms, Decent Breakfast”
Digital control panel in the rooms to control lights & A/c can be a bit frustrating to get used to for many people. Great smoothies and other made to order bfast options. Friendly staff. Renovation work is not complete yet, but no disturbance at all.. Overall, a decent choice in a convenient central location for business travelers.
Reviewed October 14, 2018
10.0
Exceptional
Thuy from Vietnam
Family with young children
Deluxe Room
Stayed 3 nights in October 2018
A great hotel that has it all!”
The newly renovated rooms & facilities are super stunning & fully automated. Staff are friendly. The breakfast selection is not abundant but in great quality. Location is convenient & accessible to pretty much everything. Love it. We’ll definitely come back for the third & more times.
Reviewed October 10, 2018
7.2
Very good
Nikolai from Cambodia
Family with young children
Premier Room
Stayed 4 nights in November 2018
Very good”
Lack of any in-room switches making you switch on/off your bedside lamp through your phone only, if you are connected on their Wifi, that is - this is almost comically inconvenient but it would definitely not make me choose this hotel again.
Reviewed November 26, 2018
10.0
Exceptional
Ann
Couple
Deluxe Room
Stayed 2 nights in September 2018
Satisfied ”
We stayed at Grand Park in Maldives in this trip and like the resort very much so we chose the same hotel in Singapore. The room is modern, new and well facilitated. Though it little bit noisy in day time due to renovations, it doesn’t affect much as we went sightseeing. And it only takes 5 mins walk to the Cityhall station. I will choose this hotel if I go to Singapore in the future.
Reviewed September 15, 2018
8.4
Excellent
YEE from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in September 2018
Great Location with Friendly Service”
The location is centrally located with walking distance to MRT, buses and easily available taxi and grab cars. There is also a link of underground walk ways with plenty of restaurants and eateries. Rooms are clean and the staffs had been super helpful, friendly and always with a smile. Will definitely recommend this hotel to anyone visiting Singapore.
Reviewed September 12, 2018
10.0
Exceptional
Ak from Malaysia
Couple
Premier Room
Stayed 1 night in September 2018
Great moment ”
This is a great experience for us ,the good service and environment make us have a great moment in Singapore . After I inform that day is my girl friend birthday they was inform me it’s not enough time to provide decoration but they still provide the birthday cake for her ,I’m very appreciate for that .after we been lated to arrive Singapore and check in after midnight still provide us the complementary breakfast be cause we are check in late .its so Tourch Thank the service!
Reviewed September 11, 2018
9.2
Exceptional
Rungsan from Thailand
Business traveler
Deluxe Room
Stayed 1 night in September 2018
Nice newly hotel”
The hotel is very new and still some pending work to complete. It so okay for business travelers who only use the room at night time. I spit of under consideration it kept the place very clean and tidy. Reception is located on the 3 rd floor same place as cafe. The bedroom is for couple or alone not suitable for sharing due to the bathroom wall was all glass. The room was very modern and has plenty of plugs and outlets for USB ports.
Reviewed September 09, 2018
9.2
Exceptional
Meidri from Indonesia
Family with young children
Deluxe Room
Stayed 3 nights in August 2018
Good”
The room was spacious and very clean. Check in process fast and the reception’s staffs were kind and very helpful. They even gave me late check out. Hotel’s location is good because near from city hall mrt station. The only minus thing was the pool that still under renovation. Surely we’ll coming back to this hotel. Can’t wait to see this hotel after the renovation is done.
Reviewed August 29, 2018
8.0
Excellent
Mei from Singapore
Couple
Deluxe Room
Stayed 1 night in August 2018
Stylish room, great customer service”
One thing about my entire stay was the friendliness of the staff. We were greeted with smiles right from the moment we stepped in. One thing to note - check-in counter is on level 3. There, assistant manager Sean was friendly and eager to help ensure a smoother check-in. Was hoping for an early check-in and he managed to assist with that, even personally giving a call when the room was ready and helping with bringing some bags up to the room. The room itself was clean and modern, with a smart control panel at the bedside that controlled the lighting and temperature of the room. There was an overhead fan too, which was perfect because we personally didn't want a room too cold. The bed and pillows were really comfortable and neither too soft nor firm. Toilet amenities were great, and we also liked the insulated glass cups, which looked pretty and allowed us to hold onto our cups of hot Clipper teas (complimentary). There's a nice, small lounge area beside the window. We'll be back!
Reviewed August 28, 2018
10.0
Exceptional
Winda from Indonesia
Group
Deluxe Room
Stayed 3 nights in March 2018
Always my choice for Singapore now..”
This newly renovated hotel is very high-tech, clean, and has strategic location. They have friendly, helpful staff. When I first booked this hotel, they were under renovation, so it got quite noisy... but this is no longer an issue.
Reviewed August 22, 2018
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  • Excellent location
  • Battlebox
  • City Hall MRT Station is within 0.26 km