2015
Very good 7.8
Based on 3247 reviews

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Very good



based on 3247 reviews
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.4
  • Food/Dining 7.2
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Thiraphat from Thailand
Couples
Deluxe - Free Internet
Stayed 3 nights in March 2016
Hotel is good, the food is nice and friendly staff
Location, Hospitality and Cleanliness
Fantastic
Reviewed March 21, 2016
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Sharon from Australia
Couples
Stayed one night in March 2016
Forgot our breakfast
They forgot to do our room service breakfast which was ordered the night before. Finally got it 1 hr 45mins later after asking where it was. They didnt charge for it which was $50 value to make up for their stuff up. Probably wouldnt stay there again.
Reviewed March 21, 2016
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Arica from Malaysia
Business travelers
Stayed one night in March 2016
Deluxe room
The superior room is quite dated and old, including the corridors. When we first entered the room, the room smells as the air-con wasn't turned on. Didn't feel like a 5-star hotel but more of a 4-star hotel room. So we asked to change to Deluxe room instead and didn't mind paying for the difference. They were kind enough to give us a complimentary upgrade which is really nice. If you want a 5-star hotel room, I suggest that you book Deluxe room and above.
Reviewed March 21, 2016
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Samadi from Sri Lanka
Business travelers
Stayed one night in March 2016
Grand park city hall hotel stay
Location
Reviewed March 16, 2016
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Christina from Indonesia
Business travelers
Deluxe - Free Internet
Stayed 3 nights in March 2016
Bathroom smells, room was dark, AC not functional
Location
Not pleasant except the location
Reviewed March 15, 2016
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THANH from Australia
Solo travelers
Deluxe - Free Internet
Stayed 3 nights in March 2016
Great hotel.
location 2 min from MRT City Hall station, best breakfast buffet included in Agoda room rate, best value.
Great stay.
Reviewed March 14, 2016
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John from United Kingdom
Couples
Stayed 2 nights in February 2016
New Year break
Staff were efficient, helpful and cheerful. Location, Nice pool area.
Just what we needed after a long flight.
Reviewed March 13, 2016
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Roman from Slovenia
Business travelers
Stayed one night in March 2016
Great location, breakfast
Stayed in this hotel for the third time; still they are keeping excellent pace. Some construction works are going on in the lobby and outside on the facade, not disturbing at all. In April larger facade upgrade and interiors (rooms included, if I understood Recepcionist correctly) is planned, so the hotel will improve looks and standards. Highly recommended if you like to walk around Singapore: Marina Bay, Raffles Hotel, CBD, Marina Square easily reachable.
Reviewed March 13, 2016
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Christine from Malaysia
Solo travelers
Stayed one night in March 2016
Retreat
Towel rack on bathroom was loose. It fell when I hang a used towel to air. The washbasin has cracks. The room safety latch was loose.
Reviewed March 13, 2016
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PO from Malaysia
Business travelers
Stayed 2 nights in January 2016
bad sound proofing can hear when people walk pass
location, friendly staff, free wifi
Couldn't sleep well due to the bad room sound proofing, can hear people pass by and talk. Bad stink that came from toilet. Room service are slow when you request for towel, have to call more then 5 times to response.
Reviewed March 13, 2016
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