2015
Very good 7.8
Based on 3247 reviews

Recent customer comments

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Very good



based on 3247 reviews
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.4
  • Food/Dining 7.2
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Than from Singapore
Group
Stayed 2 nights in March 2016
Nice hotel at a good location
City centre, clean, good food
A bit expensive by a nice hotel to stay for tourists
Reviewed March 12, 2016
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Syafiq from Malaysia
Business traveler
Stayed one night in March 2016
Never Again
Room was dusty, lift access card takes 3-5mins to activate which is a total nuisance. AC needs major servicing. Definitely not a 5 star hotel, maybe 15 years ago it would be considered as one.
Reviewed March 12, 2016
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Suzanne from Australia
Family with older children
Stayed 3 nights in March 2016
Average Hotel in great location
Had a Club Room for 3 nights last week. Whilst the rooms were large, nice and very clean, the food in the Club at both breakfast and evenings was always cold. Also once a bottle of spirits ran out it was not replaced. One night the red wine ran out after 7pm and that also was not replaced, even when asked by another guest. There was still one hour to go with drinks. The hotel is undergoing renovations at the moment but this did not impact our stay in any way. The hotel is in a fantastic spot for everything and we would stay here again, just without Club facilities.
Reviewed March 11, 2016
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david from United Kingdom
Couple
Deluxe - Free Internet
Stayed 3 nights in March 2016
nothing special but good gym
The Hotel is exactly how I expected as all I wanted was a place to sleep and have breakfast. Rooms are clean and do the job. Breakfast was OK but sometimes unorganised regarding seating arrangements and some staff had a bit of an attitude. Location was good and easy to get public transport.Best part was the gym, plenty of machines and free weights. Don't expect a Luxury Hotel as its far from that, I would say its a good 3 star. David UK.
Reviewed March 11, 2016
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John from Singapore
Couple
Stayed one night in March 2016
Pleasant stay
Rooms are clean and luxurious. Food was great and overall my stay is good.
Reviewed March 10, 2016
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MAN from China
Solo traveler
Deluxe - Free Internet
Stayed 3 nights in March 2016
old
location, staff, transport
furniture and design were old. Staff ok. Only consider for it's convenient location. Close to MTR and major sightseeing spots.
Reviewed March 09, 2016
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SEONGSEOB from South Korea
Business traveler
Deluxe - Free Internet
Stayed 3 nights in February 2016
it is good~~
it is good for staff and location
Reviewed March 08, 2016
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Nguyen from Vietnam
Business traveler
Deluxe - Free Internet
Stayed one night in March 2016
Degraded facilities without proper renovation
Facilities has been degraded a lot, without proper maintenance and renovation. The whole room has damp smell, noisy air-conditioning, a lot of yellow marks in barthrooms and wall, dirty curtain and carpet.
Reviewed March 04, 2016
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YUNSHAN from Singapore
Business traveler
Stayed one night in February 2016
Ms K
Service, location, late checkout
Reviewed March 03, 2016
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YUNSHAN from Singapore
Business traveler
Stayed one night in February 2016
Ms K
Service, location, late checkout
Reviewed March 03, 2016
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