Grand Park Orchard
Grand Park Orchard
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9.2
Exceptional

"Nice location, great value"

steven

|

April 9, 2018

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Exceptional
Location
9.4
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What guests are saying:
good location, good service, good staffs , everthing good
MD from Malaysia
Couple
Best location if you don't wanna take any taxi to go shopping ! It's right next to the shopping area.
Jason from United States
Family with teens
good hotel, good location to stay, good staff, overall its a great hotel
Halim from Indonesia
Business traveler
Ideal location for shopping, friendly staff, close to MRT stations, and pretty good breakfast. Although it was a non-smoking room, we could smell cigarette smoke in the bathroom, so kudos that hotel responded immediately with coffee grinds.
Clesson from Thailand
Couple
convenience and near to shopping mall
RICKY from Malaysia
Couple
The location is very good and the rooms are very clean and the staff are friendly....
Kunandar from Indonesia
Business traveler
convenience and near to shopping mall
RICKY from Malaysia
Couple
clean and nice in the center of singapore. with a outdoor bar right at the 4th floor.
Wei from Singapore
Business traveler
The hotel location is great and the staff provide excellent services
Richard from Malaysia
Family with young children
Special compliments to Yani for excellent customer service. Our stay were very pleasant. We will definitely visit this hotel again
Yit from Malaysia
Business traveler

Grand Park Orchard

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 9657 reviewsSee what guests said
8.2
/
10
Excellent cleanliness
8.4
Recommended by 92% of guests
Value for money7.6
Distance to city center4.5 km
Location rating9.4
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport18.2 km
  • 410 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday
Crystal Club Premier With Extra Benefits
Crystal Club Premier With Extra Benefits
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Crystal Club Deluxe With Extra Benefits
Crystal Club Deluxe With Extra Benefits
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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Park Suite
Park Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Deluxe With Breakfast - Min. 3 nights
Deluxe With Breakfast - Min. 3 nights
...
  • Room size: 28 m²/301 ft²
  • City view
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Premier King
Premier King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 double bed
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Premier Twin
Premier Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Twin Room with City View
Twin Room with City View
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Connecting Room
Connecting Room
...
  • Room size: 56 m²/603 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
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Have a question for Grand Park Orchard?

What people love about the property

  • 9.2
    Exceptional

    "Hotel is clean and very nice."

    Vontharnee

    |

    June 10, 2017

  • 9.6
    Exceptional

    "Good room, good breakfast."

    Tan

    |

    November 9, 2017

  • 9.6
    Exceptional

    "Great location, helpful staff, nice breakfast"

    David

    |

    February 27, 2017

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More about Grand Park Orchard

More about Grand Park Orchard

9.2
Exceptional

"Best location with good pricing"

Chang F.

|

April 16, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Sacha & Sons
100 m American, Delicatessen
Bedrock Bar and Grill
300 m American, Steakhouse
Outback Steakhosue Singapore
380 m American, European, Steakhouse
Asian cuisine
Asian cuisine
Crystal Jade Korean Ginseng Chicken & BBQ
10 m Asian, Barbecue, Chinese
Mitzo
30 m Asian, Chinese
Sushi Tei (Paragon)
90 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Sergeant Hainanese Chicken Rice
390 m Chinese
House of Rice Roll and Porridge
590 m Chinese
The 2nd Floor
770 m Chinese

What they offer

9.6
Exceptional

"Good price and great location ."

WATRIAH

|

January 16, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (9657)Booking.com Reviews (1050)
8.2
/
10
Cleanliness8.4
Facilities7.9
Location9.4
Room comfort and quality8.2
Service8.2
Value for money7.6
Provided by verified guests of Agoda
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All guests (9657)
All room types
Showing 7799 verified guest comments
12345
9.6
Exceptional
Zi from Singapore
Family with young children
Crystal Club Deluxe With Extra Benefits
Stayed 1 night in December 2018
Staycation value for money”
Close enough to the main Orchard road, direct road avoids the jams, great to go on feet to watch the Xmas lighting and close enough to return to bed. Crystal club allowed for more private dining for breakfast but less variety. Staff was attentive and very responsive. Would be back for staycay anytime!
Reviewed December 13, 2018
Dear guest, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded December 14, 2018
Grand Park Orchard
8.8
Excellent
Manisha from Nepal
Business traveler
Premier King
Stayed 3 nights in December 2018
Excellent”
This place is just as perfect as we wished. Good breakfast and cleanliness n friendly staffs. Vincent .... he was very helpful n caring and Daniel... he made our stay easy n comfortable and and way too helpful ..... our stay over there for 4 nights just went too quick... would love to be there again n again....
Reviewed December 11, 2018
Dear Ms Manisha, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded December 14, 2018
Grand Park Orchard
6.4
Good
Ngoc from Vietnam
Solo traveler
Deluxe Twin
Stayed 2 nights in December 2018
Good location”
Location is very good, clean and valuable money. But i have one bothering thing in my trip: when i booked my room, i had take a note that i will come to hotel around 2pm and i also marked my order: a twin bed room. When i reached hotel at 3pm ( one hour late than i noticed my time) and receptionist said that right now they didn’t have a room as my request for me, at first they gave me a handicap room, i came and saw the room and then i decided to change another room. And i had to wait an hour more to get my room, that room should be get ready when i stept in, don’t Management think so? And no apology at all or any upgrade anything for me. Disappointed. So that i will not recomment that hotel to my friend and family.
Reviewed December 12, 2018
Dear guest, Thank you for taking the time to share feedback on your recent stay with us. Please do accept our sincere apologies for the shortfalls experienced. We assure you that improvement measures have been put in place to ensure that your future stays with us are most comfortable. We look forward to welcoming you back again soon. Warm regards, General Manager
Responded December 14, 2018
Grand Park Orchard
8.8
Excellent
huy from Cambodia
Couple
Deluxe King
Stayed 1 night in November 2018
Love service ”
Nice place
Reviewed December 09, 2018
Dear guest, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded December 10, 2018
Grand Park Orchard
8.8
Excellent
Clesson from Thailand
Couple
Double Premier
Stayed 5 nights in October 2018
Great Hotel!”
Ideal location for shopping, friendly staff, close to MRT stations, and pretty good breakfast. Although it was a non-smoking room, we could smell cigarette smoke in the bathroom, so kudos that hotel responded immediately with coffee grinds.
Reviewed October 17, 2018
Dear Mr Clesson, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded October 22, 2018
Grand Park Orchard
9.6
Exceptional
Cheryl from Singapore
Couple
Crystal Club Deluxe With Extra Benefits
Stayed 1 night in September 2018
pleasant stay”
2nd time here, got access to the crystal club lounge, but did not manage to use this facility this time. breakfast at mitzo was good. despite the staff wishing me a belated birthday at the crystal club lounge during check-in, i was not given any special arrangements, my room had no view.
Reviewed October 09, 2018
Dear Ms Cheryl, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and at the same time, we have also noted on your comments and rest assured that we have indicated in the system on your preference to have a room with a Orchard view for your future stays with us. We look forward to welcoming you back again soon. Warm regards, General Manager
Responded October 15, 2018
Grand Park Orchard
8.8
Excellent
NG from Brunei Darussalam
Solo traveler
Deluxe Twin
Stayed 2 nights in September 2018
Too expensive compared to advertise and payment.”
The hotel was excellence , I was disappointed because the Agota website showed the price S$200+ excluded tax around 17%, but after submitted and make a payment through debit cars it charged me 2 days S$927.61 include Tax. per day around S$463.55 if S$200+ include Tax may no exceed S$400.00. next time I may direct book from Hotel is much cheaper than Agota .
Reviewed September 29, 2018
9.2
Exceptional
Eve from Norway
Couple
Premier King
Stayed 2 nights in September 2018
Recommended”
Location is excellent! The hotel is located in the middle of the main shopping district, so it couldn't be better! The room we had was a bit worn, and could use some maintenance. Also, the french guy in the reception was really nice, and made the check in and check out both efficient and enjoyable!
Reviewed September 17, 2018
Dear Ms Eve, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and at the same time we have noted your comments on the condition of the room. We will definitely take this chance to look into our maintenance to better serve our guests. We look forward to welcoming you back again soon. Warm regards, General Manager
Responded September 18, 2018
Grand Park Orchard
8.4
Excellent
Ester from Indonesia
Family with young children
Premier King
Stayed 4 nights in December 2017
SECOND ROW”
Actually this hotel is in the second row...but its just like in the front row, because its so close to the heart of Orchard shopping paradise. Good location. near here and there...
Reviewed December 12, 2018
Dear Ms Ester, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed our central location and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded December 14, 2018
Grand Park Orchard
8.4
Excellent
Robert from Indonesia
Couple
Deluxe King
Stayed 2 nights in November 2018
Good Location”
near the shopping mall, easy to have anything and close to MRT
Reviewed December 06, 2018
8.0
Excellent
KONG from Cambodia
Family with teens
Deluxe Twin
Stayed 1 night in December 2018
Great”
Great to stay with perfect location
Reviewed December 05, 2018
Dear guest, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded December 06, 2018
Grand Park Orchard
10.0
Exceptional
Awangku from Brunei Darussalam
Solo traveler
Deluxe King
Stayed 1 night in September 2018
Great Service and Prime Location”
I have to give credit on the ground staff who are so friendly and carry out customer needs analysis. I can see that this hotel priorities the customer experience which is a plus sign in terms of customer point of view. Keep it up !
Reviewed September 10, 2018
Dear Mr Awangku, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded September 12, 2018
Grand Park Orchard
9.6
Exceptional
Johan from Indonesia
Business traveler
Premier King
Stayed 1 night in August 2018
Best hotel near MRT, malls and restaurant”
Very good location, near MRT, shopping malls, food market. The hotel is good, helpful staf, clean room, and have a nice breakfast. The price is a bit high for small room (just enough for couple, not for family with small kids)
Reviewed August 27, 2018
Dear Mr Johan, Thank you for taking the time to share feedback on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded August 28, 2018
Grand Park Orchard
10.0
Exceptional
Khwanrata from Thailand
Solo traveler
Deluxe Twin
Stayed 2 nights in August 2018
Good choice if u want to shopping ”
The loation is really perfet and jst 5 mins from the Somerset Station (exit B). The hotel is opposite the paragon mall and closed to too many shopping mall on Orchard rd. The room is not big but comfoartable and clean. Staff is honest, i forgot money in the room after checking out but they tried to contact me to get it back. I’d come back to stay again!!
Reviewed August 13, 2018
Dear Mr Khwanrata, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded August 14, 2018
Grand Park Orchard
10.0
Exceptional
Maria from Philippines
Business traveler
Deluxe Twin
Stayed 2 nights in August 2018
Excellent stay!👍👍👍”
The hotel staff were so accomodating and very helpful. The location is strategic, shopping area and mtr are just few minutes away. We were upgraded from deluxe twin to a club premiere and enjoyed all its benefits. Will definitely stay in this hotel again not because of its location or facilities but because of their staff. Two thumbs up!👍👍
Reviewed August 10, 2018
Dear Ms Maria, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded August 13, 2018
Grand Park Orchard
8.4
Excellent
Precilia from Indonesia
Family with young children
Deluxe King
Stayed 2 nights in July 2018
Excellent”
We always love our stay here. The location is great, the staff is very friendly. The restaurant in the lobby served the best candied pork (char siew) in town. The only drawback is the water pressure in the room is low, and the AC temperature was always freezing despite the fact we turned it up to 30 C
Reviewed August 06, 2018
Dear Ms Precilia, Thank you for taking the time to share feedback on your recent stay with us. We are delighted to hear that you enjoyed our central location and loving hospitality. We have also noted on your comments and we are truly disappointed to have not met your expectations this stay. We sincerely apologize on this. We have since taken note on your feedback and sincerely hope to regain your confidence in us as we look forward to welcome you back again. Warm regards, General Manager
Responded August 07, 2018
Grand Park Orchard
8.8
Excellent
Daniel from United States
Family with young children
Premier King
Stayed 3 nights in July 2018
Amazing location for the price”
I was shocked to see the price for this hotel to be in the middle of downtown Orchard. Very very happy with the pricing. Furthermore, the rooms are also very suitable. I would definitely recommend .
Reviewed August 01, 2018
Dear Mr Daniel, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded August 07, 2018
Grand Park Orchard
8.8
Excellent
Putri from Indonesia
Solo traveler
DOUBLE DELUXE - ROOM ONLY
Stayed 3 nights in July 2018
Not a 5 stars hotel”
The staffs are good, the cleanliness is okay, but the thing that concern me was the facilities. It doesn’t mean that the facilities was bad, but not enough to be called as five star. The interior is regular. Even the TV was standing on a low table. So when we sleep on the bed, we cannot watch the tv since it’s in the same level with us.
Reviewed July 31, 2018
Dear Ms Putri, Thank you for taking the time to share feedback on your recent stay with us. While we are delighted that you enjoyed your stay, please do accept our sincere apologies for the shortfalls experienced. We assure you that improvement measures have been put in place to ensure that your future stays with us are most comfortable. We look forward to welcoming you back again soon. Warm regards, General Manager
Responded August 07, 2018
Grand Park Orchard
8.4
Excellent
FREDY from Indonesia
Family with young children
Premier King
Stayed 3 nights in July 2018
Great Staffs but disappointing room”
The hotel staffs were great, they were the utmost welcoming and helpful, from the concierge to the receptionist, housekeeping and the service people at the restaurant. We were greeted with smiles and treated professionally. At one time, i forgot to switch on the Housekeeping sign and we came back to a very messy room. The housekeeping department managed to call us within minutes of us reaching the hotel and offered to make up the room, this truly show how professional they are. The location of the hotel is excellent, just 20 meters across from Paragon Shopping Mall where there are many restaurants and a supermarket. The baby cot provided were comfortable enough for my 2 years old child to sleep and our king-size bed was more than accommodating. The room, however, has bad air-conditioning system., even at 30 deg, it's still almost freezing and the water heater definitely need some servicing, at one second it can be almost scalding hot and another shockingly cold.
Reviewed July 30, 2018
Dear Mr Fredy, Thank you for taking the time to share feedback on your recent stay with us. While we are delighted that you enjoyed your stay, please do accept our sincere apologies for the shortfalls experienced. We assure you that improvement measures have been put in place to ensure that your future stays with us are most comfortable. We look forward to welcoming you back again soon. Warm regards, General Manager
Responded August 07, 2018
Grand Park Orchard
8.8
Excellent
Reita from Indonesia
Family with teens
Deluxe Twin
Stayed 2 nights in July 2018
Good value for excellent location”
The lady in front desk (Ms. Elly) was so efficient & timely during serve us in check in process. As well as the crystal lounge, equipped by small & complete business center & bath room. The lounge provides good meal & beverage and friendly staff. Definitely will come back and stay there again.
Reviewed July 27, 2018
Dear Ms Reita, Thank you for sharing the great review on your recent stay with us. We are delighted that you enjoyed your stay and look forward to welcoming you back at Grand Park Orchard again very soon. Warm regards, General Manager
Responded July 31, 2018
Grand Park Orchard
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  • Exceptional location
  • Orchard Road
  • Somerset MRT Station is within 0.41 km