Excellent 8.1
Based on 6832 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 6832 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
Sort by

Ziah from Malaysia
Couples
Deluxe With Extra Benefits
Stayed 4 nights in December 2014
Good location
Center of orchard road.
Reviewed January 03, 2015
Did you find this review helpful?

ANH from Vietnam
Families with young children
Deluxe With Extra Benefits
Stayed 3 nights in December 2014
Grand Park Singapore
Extra benefit, location, cleanliness
Reviewed January 03, 2015
Did you find this review helpful?

Muoy from Cambodia
Families with young children
Premier With Extra Benefits
Stayed 3 nights in December 2014
The bed was perfect and my son loves the space
Location and space
It was enjoyable
Reviewed January 02, 2015
Did you find this review helpful?

KOH from Singapore
Couples
Crystal Club Deluxe With Extra Benefits
Stayed one night in December 2014
Should have done better
Staffs are approachable
first, it's a pleasant warm welcome from the staff at club lounge. But inside the room, toilet was rather small and crampy, Secondly, the it 3 pins electrical plug had a loose connection, perhaps due to recent replacement of fuse or maintenance, but I don't feel safe using it. As an engineer, This is absolutely unacceptable. Thirdly, the kettle provided, had patches of mould/ fungi inside the kettle. This might cause food poisoning due to the negligence of the cleanliness standard. Though, there are flaws within the room facilities, but the staffs are indeed approachable and friendly. there still room for improvement in their minior flaws to achieve their standard 5 stars hotel
Reviewed January 02, 2015
Did you find this review helpful?

Eka from Indonesia
Solo travelers
Deluxe With Extra Benefits
Stayed one night in November 2014
Nice stay
location, service, room
Nice hotel.
Reviewed January 02, 2015
Did you find this review helpful?

Maretha from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed 3 nights in December 2014
Convenient location
location, cleanliness, convenient for travellers with young children
It is nice, comfortable, and convenient location
Reviewed December 31, 2014
Did you find this review helpful?

Cindy from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in June 2013
the hotel located at the centre of singapore
location, hotel design, price
excellent
Reviewed December 30, 2014
Did you find this review helpful?

Fergie from Indonesia
Couples
Deluxe With Extra Benefits
Stayed 3 nights in December 2014
Good location
location, staff, good room
Reviewed December 30, 2014
Did you find this review helpful?

Anthony from Indonesia
Families with young children
Premier With Extra Benefits
Stayed 2 nights in December 2014
Good location near famous malls,mosque,orchard roa
location, reaosonable rate, confortable room and bath room, providing the mobile during our stay
Satisfied
Reviewed December 30, 2014
Did you find this review helpful?

Luong from Vietnam
Couples
Deluxe With Extra Benefits
Stayed 3 nights in December 2014
Good location
Good location. Friendly staff. Money valuable
Satisfy
Reviewed December 30, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: