Excellent 8.1
Based on 6832 reviews

Recent customer comments

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Excellent



based on 6832 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
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Corina from Switzerland
Couple
Crystal Club Premier With Extra Benefits
Stayed 2 nights in November 2014
Overpriced
location location location
Reviewed November 13, 2014

ZE from Malaysia
Couple
Deluxe With Extra Benefits
Stayed one night in October 2014
nice hotel with big beds
nice hotel with big beds
nice hotel with big beds
Reviewed November 12, 2014

Siew from Singapore
Couple
Crystal Club Deluxe With Extra Benefits
Stayed one night in January 2012
Good service
Good service
Comfortable
Reviewed November 12, 2014

Muhammed from South Africa
Solo traveler
Deluxe With Extra Benefits
Stayed one night in November 2014
I would not stay there again
The location. The rates.porters
It was not the best.. I really don't think it is a five star hotel
Reviewed November 12, 2014

Rafael from Philippines
Family with young children
Deluxe With Extra Benefits
Stayed 3 nights in October 2014
Central Location
Conveninece, Location and Value
Grand park orchard is ideally located in the heart of Orchard road. Across the street is paragon shopping center with a food court and grocery at the basement. Check in was fast and efficient, receptionists are friendly and eager to help. Rooms are clean and quiet. Beds are fairly comfortable. Connecting rooms are available for deluxe category. Coffee shop is under renovation but adequate room service is available. Overall a good stay - will recommend this hotel
Reviewed November 11, 2014

Singgih from Indonesia
Family with older children
Premier With Extra Benefits
Stayed 2 nights in November 2014
not worth it
location, location, location.
it was a verry dissapointing stay. the room seemed like an old renovated room. The carpet felt sticky as if it hadnt been cleaned very often. The anti-slip mat provided in the bathroom was moldy. Calls to front desk was never answered, even for urgent situations such as needing first aid kid. Their location is close enough to hospitals (the reason i stayed, we had to make daily trips to the Mt. E) yet all they had to offer for first aid kid is plaster, which was never delivered to my room anyways because calls that they say theyre going to follow up was also never followed up. This had happened several times during the short stay of 2 days. Overall was a huge dissapointment.
Reviewed November 10, 2014

Gusman from Indonesia
Solo traveler
Deluxe With Extra Benefits
Stayed 9 nights in October 2014
Great Location & Facilities
Nice bed, very useful smartphone, great location
I stayed in deluxe room for 10 days while having a training in lovely city Singapore, the location was great but one thing to remember was when they borrowed me with a fancy smartphone to have all my international and domestic calls for free.. It was amazing, i used it all the time and it even has it's own UI or software so it help me to find lots of attractions in Singapore. overall the bed is very nice, lack of TV programs but it is Singapore, you will stay outside most of the time
Reviewed November 10, 2014

farzana from Singapore
Couple
Deluxe With Extra Benefits
Stayed one night in September 2014
Heart of Town!
Location, comfort and accessibility
Fantastic! Superb! In the heart of Singapore!
Reviewed November 10, 2014

Tanveer from Bangladesh
Couple
Crystal Club Premier With Extra Benefits
Stayed 2 nights in September 2014
nice stay
location, friendly staff,
it was a nice and pleasant stay, have stayed before, will stay again..
Reviewed November 09, 2014

Liberty from Indonesia
Solo traveler
Deluxe With Extra Benefits
Stayed 5 nights in November 2014
Very good hotel at Orchard
Near to paragon, front of hotel door, Luxury room and nice hotel
I like very much here, and i will be back again
Reviewed November 09, 2014


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