Excellent 8.1
Based on 6851 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6851 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
Sort by

derek from Singapore
Couples
Deluxe With Extra Benefits
Stayed 1 night in January 2014
Staycation in Grand Park Orchard
Big and clean room. Very friendly and helpful staff. Very comfortable and big bed.
It was awesome. One of the best hotels I ever stayed in. Staff was very friendly and was there to help at any time of the day, even when we requested for champagne glass and ice in the middle of the night. Assisted us with the selection of movies with they have and processed our checking in and out of the hotel smoothly. Location was superb as it was just in the heart of town where one can catch a late night movie or drink and walk back to the hotel for a good rest after that.
Reviewed September 28, 2014

Thomas from Indonesia
Families with older children
Deluxe With Extra Benefits
Stayed 2 nights in July 2014
good hotel, good location
good service
N
Reviewed September 28, 2014

Song from Brunei Darussalam
Couples
Deluxe With Extra Benefits
Stayed 3 nights in July 2014
High Standard Hotel
Location, Cleanliness, Comfort
My stay at Grand Park was very comfortable. It was my first time and it was very clean, of high standards, and in a very convenient location. Very much recommended if you want to stay on Orchard Road. Only inconvenience if you need to go through two lifts from the entrance to your room. But it's all excellent.
Reviewed September 28, 2014

Shazly from Singapore
Couples
Deluxe With Extra Benefits
Stayed 1 night in September 2014
Two thumbs up
Staff were well trained, polite and professional
Excellent, truly deserves the 5 star rating.
Reviewed September 28, 2014

KOK from Malaysia
Business travelers
Crystal Club Deluxe With Extra Benefits
Stayed 4 nights in July 2014
Good
Good
Good
Reviewed September 27, 2014

Yulia from Indonesia
Couples
Deluxe With Extra Benefits
Stayed 1 night in September 2014
dusty room
centre of orchard. free wifi. excellent concierge
the room is a bit dusty and the bathroom curtain is smelly. wifi also have to connect again after few hours
Reviewed September 26, 2014

Navanthi from Sri Lanka
Families with older children
Deluxe With Extra Benefits
Stayed 1 night in September 2014
Good location
Location and wifi excellent. Handy phone provided which is very useful.
Reviewed September 25, 2014

Lindsay from Australia
Couples
Crystal Club Deluxe With Extra Benefits
Stayed 6 nights in September 2014
Fabulous hotel
The staff, service and location
The staff of the crystal club level are amazing and go out of their way to make you feel special. Service is their priority and nothing is too much trouble. All the staff of the hotel are extremely polite and welcoming. We have stayed here previously and would have no hesitation in staying there again.
Reviewed September 25, 2014

Navanthi from Sri Lanka
Families with older children
Deluxe With Extra Benefits
Stayed 5 nights in September 2014
Excellent location. Handy phone very useful.
Location. Phone. Peaceful.
Excellent
Reviewed September 24, 2014

Henry from Australia
Couples
Deluxe With Extra Benefits
Stayed 7 nights in September 2014
Nice place
Clean, excellant staff, exc pool.
Very good, relaxing. Close to shops and transport.
Reviewed September 24, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: