Excellent 8.1
Based on 6840 reviews

Recent customer comments

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Excellent



based on 6840 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
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Indrawati from Indonesia
Couples
Deluxe With Extra Benefits
Stayed 3 nights in September 2014
Good location,value for money
Location,central,free mobile phone
Satisfied
Reviewed September 10, 2014

Kamarulzaman from Malaysia
Business travelers
Deluxe Hot Deal
Stayed 1 night in September 2014
Good location, a little too expensive
Location, Comfort and Amenities
It was a good choice of hotel, a little too pricey, but is good for the shoppers
Reviewed September 10, 2014

Robin from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in March 2014
Best location
Location and best staff
Good location for family
Reviewed September 10, 2014

Vun from Malaysia
Couples
Deluxe With Extra Benefits
Stayed 1 night in August 2014
Not too bad
strategic Location clean money for value
It was good.
Reviewed September 10, 2014

Puttithorn from Thailand
Business travelers
Deluxe Hot Deal
Stayed 1 night in September 2014
great location
location
Reviewed September 10, 2014

ANG from Singapore
Couples
Deluxe With Extra Benefits
Stayed 1 night in September 2014
average
convenient
Average. The bed comfort was disappointing, the lining was uncomfortable.
Reviewed September 09, 2014

Cheong from Singapore
Families with young children
Stayed 1 night in September 2014
Value for Money
Mobile Wifi device, Front Counter service & Location
Firstly I only rate Grand Park max 4 stars. Location is good as it's in the middle of those major shopping mall. Value for money if only paying accommodation to sleep over. Service wise for some department was rather disappointing. Requested for ice, side-plate & folk and it took them slightly more than 30mins to appear in front of my doorstep but ended up what I received is ice, side-plate & SPOON! As mine is a value room, my room is only one level above the pool side lounge. It's very noisy and hardly can sleep with those blasting loud music.
Reviewed September 08, 2014

Elvin from Malaysia
Business travelers
Deluxe With Extra Benefits
Stayed 1 night in September 2014
poor check in service.
comfy bedrppm , connecting room availability, location
The check in service is very poor. Not keen to entertain our request, such as connecting room and not pleasant in responding our queries.
Reviewed September 06, 2014

SHARIL from Malaysia
Couples
Crystal Club Deluxe With Extra Benefits
Stayed 1 night in July 2014
Great location
Location, room and friendly environment
Excellent facilities and location
Reviewed September 06, 2014

Lek from Hong Kong
Couples
Deluxe With Extra Benefits
Stayed 3 nights in April 2012
Good service
Nice
Reviewed September 06, 2014


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