Excellent 8.1
Based on 6832 reviews

Verified traveler reviews

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Excellent



based on 6832 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
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Lau from Malaysia
Families with young children
Deluxe Hot Deal
Stayed one night in June 2014
Near to shoping area but the blast boy much food
Near shoping
Quite good just the food voucher for breakfast Jz give to 1 pax only
Reviewed June 10, 2014

Kung from Malaysia
Couples
Stayed one night in June 2014
Great location, But furniture in room needs upgrad
Location
Good location , but lighting in room too dark,furniture needs repair, Not so friendly front staff, pool very small.
Reviewed June 10, 2014

YUEN from Malaysia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in June 2014
Fantastic stay
location, good value, customer services
It was our anniversary and the hotel gave us a souvenier. The bed was a little small and dark compared to other luxury hotel. However location was superb as it was just opposite Takashimaya and major shopping complex
Reviewed June 10, 2014

chee from Singapore
Couples
Stayed one night in June 2014
Nil
Staff, service, ambience
Reviewed June 09, 2014

Pearson from United States
Couples
Deluxe Hot Deal
Stayed 2 nights in June 2014
It was a great location.
The breakfast included, the location, and the clean quiet rooms.
GREAT~!!!
Reviewed June 09, 2014

Foo from Malaysia
Solo travelers
Deluxe With Extra Benefits
Stayed 2 nights in June 2014
Great stay and very convenience location
Location Friendly Clean
Comfortable and easy access to shopping area. Food with great local and international
Reviewed June 09, 2014

YEN from Malaysia
Couples
Stayed 2 nights in June 2014
was completely disappointed by the room
clean, new and location
“Not as good as before”. I found the room a bit too small for this price compare to my first visit
Reviewed June 09, 2014

Poh from Malaysia
Business travelers
Deluxe With Extra Benefits
Stayed one night in June 2014
good location
orchard, near mrt & shopping
clean, good location and mrt is near, travelling to other parts is really convenient
Reviewed June 09, 2014

Imelda from Indonesia
Couples
Deluxe With Extra Benefits
Stayed 3 nights in December 2013
excellent hotel
Comfortable and cosy and warm. Facilities was alright but the staffs sure make a difference
great location.enjoyed much
Reviewed June 08, 2014

Stacey from United Kingdom
Couples
Crystal Club Deluxe With Extra Benefits
Stayed 3 nights in June 2014
Staff in the Crystal Club Lounge are fantastic!
Staff,staff, staff
Fantastic!
Reviewed June 08, 2014


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