Excellent 8.1
Based on 6832 reviews

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Excellent



based on 6832 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Mohamad from Malaysia
Families with young children
Deluxe With Extra Benefits
Stayed one night in December 2013
Very friendly staff
They upgraded me to a better room without charge
Good all around experience with very friendly malaysian staff. Location of the hotel was extremely convenient to do anything.
Reviewed December 22, 2013
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Jasbir from India
Couples
Crystal Club Deluxe With Extra Benefits
Stayed 3 nights in November 2013
Pleasent stay
comfortable room, courteous staff and location
It was very pleasent an I enjoyed it thorougly. Convenient location, good for shopping, centrally located, well connected, near to orchard and somerset mrt
Reviewed December 21, 2013
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surja from Indonesia
Business travelers
Deluxe With Extra Benefits
Stayed 3 nights in September 2013
good location, shopping area, good food
good location, shopping area, good food
good location, shopping area, good food. this hotel is not the huge hotel but its worth for money and easy to go anywhere. close to paragon shopping mal and opposite to mandarin orchard and quite short walk to TAKASHIMAYA and many shopping around this area. this hotel is in the middle of start shopping and so it is to find good food and luxury brand. night time the light decoration on the strip is very nice. you can see from your window and walk around to take a photo. People are crowded on late afternoon till night time. also, easy to commute to other in the city.
Reviewed December 21, 2013
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Remco from Netherlands
Families with young children
Crystal Club Deluxe With Extra Benefits
Stayed one night in December 2013
Very pleasant
Location, friendly staff, comfortable room
Had a very pleasant stay at Grand Park Orchard hotel as usual, stayed there several times and always enjoy it. Staff and service are excellent and so is the hotel and it's location .
Reviewed December 21, 2013
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Dheena from Maldives
Families with young children
Crystal Club Premier With Extra Benefits
Stayed 3 nights in December 2013
City Hotel
Location, next to Paragon and Orchard Road
Stay was fine, staff took good care of us, found the buffets were not as extensive as they could be, we stay here because of the central location, great desserts and very nice swimming pool and lounge area. Staff at the Crystal Club on the 11th floor are very helpful especially Abby. We would stay there again mainly due to the location.
Reviewed December 20, 2013
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LOKE from Malaysia
Families with young children
Premier With Extra Benefits
Stayed 2 nights in December 2013
Great
Bathroom , comfortable bed , so clean
Reviewed December 20, 2013
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Andrea from Italy
Solo travelers
Deluxe With Extra Benefits
Stayed 3 nights in December 2013
Good hotel but not excellent
Location and design
The hotel is good and the location fantastic but I was not impressed by the service. You can find many others hotels (of the same category) offering a much better service for the same price. Some of the staff look bored and not willing to provide the quality of service you might expect from this kind of hotel, especially regarding the room service.
Reviewed December 20, 2013
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Rodney from Singapore
Couples
Deluxe With Extra Benefits
Stayed 2 nights in December 2013
good location, poor room standard
location, staff, location
Knowing that the hotel is fairly new, we expected better finishings. We were upgraded to the Club Floor but was disappointed. The aircon and shower temperatures do not follow the setting and turns hot and cold the whole time. Also, the walkways are very dim. It felt dodgy rather than the "upscale" look it was going for.
Reviewed December 19, 2013
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Hendrik from South Africa
Couples
Crystal Club Deluxe With Extra Benefits
Stayed one night in December 2013
Quick one comfortable night
location,location,location
Price wise not worth it. very basic for lot of money
Reviewed December 19, 2013
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supharat from Thailand
Couples
Deluxe Hot Deal
Stayed one night in December 2013
good location, shopping area, good food
good location, shopping area, good food
good location, shopping area, good food. this hotel is not the huge hotel but its worth for money and easy to go anywhere. close to paragon shopping mal and opposite to mandarin orchard and quite short walk to TAKASHIMAYA and many shopping around this area. this hotel is in the middle of start shopping and so it is to find good food and luxury brand. night time the light decoration on the strip is very nice. you can see from your window and walk around to take a photo. People are crowded on late afternoon till night time. also, easy to commute to other in the city.
Reviewed December 19, 2013
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