Excellent 8.1
Based on 6838 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 6838 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
Sort by

Muhammed from Bangladesh
Couples
Crystal Club Deluxe With Extra Benefits
Stayed one night in November 2013
Good hotel with great location though little expen
Location
Reviewed November 29, 2013
Did you find this review helpful?

Arne from Australia
Couples
Deluxe With Extra Benefits
Stayed 2 nights in November 2013
Perfect hotel for business travelers
Friendly staff, location, modern room
Reviewed November 28, 2013
Did you find this review helpful?

Kirana from Indonesia
Families with older children
Deluxe With Extra Benefits
Stayed one night in November 2013
pretty comforting
good location, friendly staffs, clean room
it was pleasant, our rooms were upgraded to a club room. however i was pretty surprise that a club room is still using bath tub in the bathroom instead of the normal standing shower. and the bathtub wasnt that fancy
Reviewed November 28, 2013
Did you find this review helpful?

Lyn from Australia
Couples
Deluxe With Extra Benefits
Stayed 2 nights in November 2013
Very average
Price, location, rooms
Very average, hotel is small, need to use 2 lifts to get to your room.
Reviewed November 28, 2013
Did you find this review helpful?

Nazree from Malaysia
Business travelers
Crystal Club Deluxe With Extra Benefits
Stayed one night in November 2013
Great stay
location, staffs, bar
Great overnight stay, super centrally located on Orchard Road, right smack across the road from Ngee Ann City.
Reviewed November 27, 2013
Did you find this review helpful?

Roberto from Philippines
Business travelers
Deluxe With Extra Benefits
Stayed 3 nights in November 2013
Overrated, lobby at 4th floor, weird room design
near shopping malls
The lobby was located up the 4th floor accessible by elevator. Interior of the hotel had a dark, artificial atmosphere. Woke up every morning wondering why bedroom wall at bedboard had painting of a woman with flowing dress. Breakfast buffet was the wide-choiced standard to most most 3-4 star hotels. Front corner of the hotel building had a large active billboard. Windows were the old steel glass windows of the old hotel before it was acquired and refurbished. The only advantages the hotel had was its near the major shopping malls and of course, the friendly staff at the front desk and the restaurants. Still, the hotel is very overrated, hotel room price too high.
Reviewed November 27, 2013
Did you find this review helpful?

peter from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in November 2013
Near Mount Elizabeth Hospital
Clean, Near to Mt Elizabeth Hospital, In the middle of Orchard Road.
All is good, we booked 3 rooms. The only little issue is one my my rooms is not ready until quite late, I think over than 15:00, they said the previous guest had checked out late.
Reviewed November 27, 2013
Did you find this review helpful?

Vinita from Indonesia
Business travelers
Deluxe With Extra Benefits
Stayed 2 nights in November 2013
central location, close to MTR and city center
clean room
Reviewed November 27, 2013
Did you find this review helpful?

Annie from Malaysia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in November 2013
Strategically located for shopping
Good for shopping, convenience staff are friendly and helpful
My only complaint is that the room light is not bright enough
Reviewed November 27, 2013
Did you find this review helpful?

Lina from Indonesia
Families with older children
Crystal Club Deluxe With Extra Benefits
Stayed one night in August 2013
centrally located
centrally located, close to shopping areas and clean room
feel so much comfortable inside the room although i think the room is quite small and dark due to its room design
Reviewed November 26, 2013
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: