Excellent 8.1
Based on 6845 reviews

Recent customer comments

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Excellent



based on 6845 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Juni from Indonesia
Couple
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in April 2016
Fantastic
Good location!
Reviewed May 01, 2016

vivian from Malaysia
Business traveler
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in April 2016
Not Grand but location
It is not grand as I was expected for a five star hotel in spore. Superb location in orchard.
Reviewed May 01, 2016

Carlos from Venezuela
Business traveler
Crystal Club Deluxe With Extra Benefits
Stayed 2 nights in April 2016
Convenient
And friendly with schedules
Reviewed April 30, 2016

Khin from Myanmar
Family with older children
Crystal Club Deluxe With Extra Benefits
Stayed 5 nights in February 2016
Strategic Location
Location is just beside famous shopping center of orchard and close to MRT station..
Reviewed April 30, 2016

Khin from Myanmar
Family with older children
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in June 2015
At Orchard Road
It is center of the orchard road and closed by many shopping malls and restaurant.. I used to stay in this hotel for long time ago..
Reviewed April 30, 2016

Jacqueline from Brunei Darussalam
Couple
Deluxe With Breakfast - Min. 3 nights
Stayed 3 nights in April 2016
aircon was not working
we had to switch rooms after waiting for the techincian to fix our aircon- as he was testing it out.. wasted a whole hour of sitting in the heat
Reviewed April 29, 2016

Tsogt from Mongolia
Business traveler
Crystal Club Premier With Extra Benefits
Stayed 7 nights in April 2016
Disappointing. Very
1. The key didnt work. Had to change is three times. 2. Room not cleaned on time. Had to call for cleaning for entire 7 days. 3. Breakfast at club was only with few selections. Not fresh at all. 4th floor brfst was good. Perfect. 4. Laundry was not taken serioulsy. Had to call to make the laundry. Altho was included in the price. 5. Difficult to cash a taxi. And the arranging guys for taxi were not reliable at all. Better to call a taxi and move. 6. Location is the best. Right next to Paragon. Conclusion: next time i would not stay there. I would go for mandarin rochard.
Reviewed April 29, 2016

Charly from Indonesia
Family with older children
Deluxe With Extra Benefits
Stayed 2 nights in April 2016
central located
friendly staff, surrounded by shopping center
Reviewed April 28, 2016

Charly from Indonesia
Group
Deluxe With Extra Benefits
Stayed 1 night in April 2016
central located
friendly staff, surrounded by shopping center
Reviewed April 28, 2016

Charly from Indonesia
Group
Deluxe With Extra Benefits
Stayed 1 night in April 2016
central located
Friendly staff, surrounded by shopping center
Reviewed April 28, 2016


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